I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?
Flight departed at 7.55 am, was about 2 hours - no real breakfast was served, just a roll and a muffin.
staff are overall friendly.
flights are delayed constantly, with connecting flights in short time span is impossible, luggage would miss and causes another delay
Breakfast was not good unfortunately
flying in a B787-9
The entertainment was giving some issues and the staff tried to resolve it. Eventually it came right by it self...
Flight appeared less than half-full, I had a full 4 seats to stretch out. Yes, this was just lucky, but very much appreciated.
Crew is always helpful and friendly. Riding in economy is never very comfortable. Love the little chocolates handed out toward end of flight.
Food is boring and repetitive. Current movie selections and TV shows were mostly uninteresting.
due to 11 kg total weight I had to check in a soft carry on bag resulting in :1/2 hour extra wait time and some crushed items. Vegetarian food was pretty tasteless.
Quick boarding, on time, nice amenities near the gate.
The menu had a vegetarian and a chicken option, but when the trolley came around, they only had vegetarian options. We were in the fourth or fifth row from the front (in Economy), so it's surprising if they ran out of the chicken option that early.
Large cabin of the 777 ER, friendly staff, smooth flight, on time arrival
Nice, clean planes. Nice staff.
The crew was LOVELY and seats were comfortable.
No vegetarian food option and couldn't figure out how to put in a special request online.
Crew was very professional and friendly and tried to to assist all passengers
My negative comment is always the boarding procedures when your section is called all sections rush to board as well as they need to be firm on carry on luggage
China Irline crew and staff have the painful boarding and check-in process to a science: impressively organized which makes check-in and boarding such a breath.
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