Pros: "not much"
Cons: "same reasons given for previous flight"
Pros: "Flight was smooth, comfortable and crew was very helpful. Captain provided updates that were very valuable to all passengers. Check in was very organized and fast."
Cons: "Hard to say, everything was fine to me"
Cons: "Me llegó un mensaje diciendo que Lemus vuelo lo habían atrasado 40 mini. Yo me relajé y cuando llegue al aeropuerto me llegó otro mensaje diciendo que ahora el retraso era sólo de 10 min. Casi pierdo el vuelo por estos mensajes"
Pros: "Great crew"
Cons: "Great service"
Pros: "First flight with Avianca. Truly enjoyed it."
Pros: "Nothing like me. The next time I will choose another airline."
Cons: "I made my check in early in the morning. My flight was at 21:00 and for my sorprise they changed my prefered sit and gave me another seat behind my family. I protested so much and the gave me a very stupid reason. I am thinking to claim my money back for the prefered seats."
Pros: "The food and entrainment good"
Cons: "The crew, and services"
Pros: "Easy check in, and boarding process."
Cons: "More time between connection flights"
Pros: "Flight delayed causing anxiety as onward connection."
Cons: "No vegetarian food available."
Cons: "There was no entertainment option. There were no screens or charging stations on the seats and my earphone plug did not work to watch the movie playing on the common screen, which was very small and hard to view."
Pros: "Thank you"
Cons: "Thank you"
Pros: "Thumbs up to your staff in Flores, Petén. The ticketing officer, the boarding officer, the flight crew...E.X.C.E.L.L.E.N.T..!! I will recommend Avianca to my friend's, most definitely."
Cons: "On my flight to Flores, Petén. the ticket counter lady at La Aurora airport, refused to take my checked baggage, even though I checked in at the counter of Avianca 15 minutes before de deadline set by the airline for checked in baggage. I was very disappointed on my flight to Flores, Peten."
Pros: "This flight consisted of a highly unfriendly crew. No one was helpful and we had duty free products stolen. Crew said it was checked and we never received our merchandise. We have receipts for products that we never got!!"
Cons: "Crew, service, lack of ability to do a job with a kind demeanor."
Cons: "The declining seats moved too far into my table space."
Pros: "Punctuality and service. Great flight"
Pros: "Great atmosphere. Excellent movie selections."
Pros: "Excellent flight on time service and food"
Cons: "Delay. I missing my train in Miami"
Cons: "I was not notified that departure time was changed, it was put ahead one hour and almost lost the flight."
Pros: "Organization and communication"
Cons: "They cancelled the flight and we have to wait six Hours in Bogota"
Pros: "The flight was on time and comfortable"
Cons: "Waiting for immigration purposes, due to crowed area"
Pros: "Service, food, customer service"
Cons: "Migration on Bogota"
Cons: "My bag got damaged"
Pros: "Flight on time. Great service even with the pilot strike. Excellent airline"
Pros: "On time and comfortabke"
Cons: "Food was not good"
Pros: "The same"
Cons: "The same"
Pros: "Can't beat all the free amenities this airline offers that the big brand airlines charge for."
Pros: "Good time and good customer service"
Pros: "The plane ride was smooth, the snacks given were decent"
Cons: "The person who checked us in at the airport for this flight in Bogotá was rude and unprofessional. Seemed like she didn't enjoy her job at all."
Pros: "On time, kind personnel"
Pros: "The attention"
Cons: "It is too long and it was late"
Pros: "Nice people"
Cons: "Delayed flight (maintenance problems)"
Pros: "The modern aircraft"
Cons: "Delayed almost 2:30 hrs. Finally landed in Bogota and the stayed on the plane, waiting for a gate 30 min."
Pros: "All things were very well!!! My son left and arrived very very well. Many thanks"
Pros: "that we landed safely"
Cons: "plane take off was delayed flight 670 and employees on ground were un-organized and over booked"
Pros: "Service and food."
Cons: "Flight got cancelled, had to wait 3 hours to get my flight redirected to LAX instead of Tijuana, had to rent a car from LAX and drive down to San Diego"
Pros: "The variety of movies and TV shows"
Cons: "the price for changing my flight"