Find Cheap Flights from Fort Lauderdale to Oranjestad Reina Beatrix (FLL - AUA)

nothing

unable to print boarding passes the day before, phoned cust ser for help but the rep was clueless and not helpful at all. could not get passes next morning at kiosk either, thus had to stand in line for almost 3 hours! had to pay $100 extra just to sit together, and another $100 for carryons!. flight attendants were the most miserable I've encountered in 50 years of flying, and we were charged for everything, even water! Will NEVER fly this airline again.

People were helpful

The fact I had to pay for all my bags and I wasn't to sure where I was going to seat

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Airport

Nothing worth mentioning.

Their food makes you feel punished for flying economy

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase