unable to print boarding passes the day before, phoned cust ser for help but the rep was clueless and not helpful at all. could not get passes next morning at kiosk either, thus had to stand in line for almost 3 hours! had to pay $100 extra just to sit together, and another $100 for carryons!. flight attendants were the most miserable I've encountered in 50 years of flying, and we were charged for everything, even water! Will NEVER fly this airline again.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
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