The overhead bins are now too small for a large number of carry on luggage that meets the criteria of carry on. If you wheel your now over sized carry on to the gate they will stow it below for free. If you check it they charge you $26.00 knowing it won't fit in the bins anyway.
No wine to purchase this time
The crew, as always, was warm, welcoming and very attentive from check-in to the plane. I also enjoyed the snacks that were served.
Order ahead food was easy and selection was tasty
Bring a book! Apps to have your entertainment on individual devices is a bad idea.
I was traveling with my 11 month old daughter and everyone went out of their way to assist us and I didn't feel like a burden to them. When she was sleeping on my lap during the flight they even brought me my meal in portions so I didn't have a huge tray to balance over my baby.
Everything was great
On time Excellent take off and landing Good service
Nothing to complain
Food was great
I had an episode of anxiety over very minor turbulence which I sometimes get and both ladies who happened to be on duty were very reassuring and sympathetic to me. I had my 6 year old daughter also on the plane who is not anxious at all, so I was able to speak to one of the staff in French so as not to transfer my anxiety to my daughter who doesn't understand French. This was great. Over half way through the flight they gave me some earphones and suggested I watch a movie. This helped so much.
left on time, arrived on time Good communicatiion from captain
Staff in economy not very friendly Very long wait for baggage
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