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FSM - MIL

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Milan All airports
Fri 4/9
Fri 4/16
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Top airlines flying Fort Smith to Milan

Scores according to KAYAK customer reviews

8.3
Qatar Airways
Overall score based on 10,958 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
8.3
Entertainment
8.0
Food
Airline reviews

Pros: "Crew was good"
Cons: "Tvs don’t work. Uncomfortable seats"

Pros: "Sevaral bathrooms available. Flight attendant wotj good attitude"
Cons: "Boarding process"

Pros: "Crew was very attentive,"
Cons: "Have all the food choice in the menu available. And add sudoku to the game"

Pros: "There are very friendly"
Cons: "Just continue the better services"

Cons: "They do not understand the word priority at Doha airport. Business class passengers boarded last."

Pros: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Cons: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."

Pros: "Good flights"
Cons: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."

Cons: "Mu luggage got broken"

Pros: "crew was amazing.. seat are comfortable"
Cons: "if the food includes children meal ."

Pros: "Amenities like, Tooth Paste, Brush and Headphones."
Cons: "Liquor and Wines needs Varieties."

Pros: "Crew and food."

Pros: "crew was ok. they RAN OUT OF WATER. THEY RAN OUT OF MILK."
Cons: "stock the fridge"

Cons: "WC size (too small) and location ( way too close to flight staff and food section)"

Cons: "Cancellation of the flight could have done before boarding."

Pros: "Crew was really amazing."
Cons: "Wifi not working- huge disappointment. Seats a bit hard on A350. The overhead bins on the inside suitable only for tall people."

Cons: "On my flight from PHL to KHI, both legs had perfect head/necks that were adjustable. But on the flight from DOH to PHL, the neck rest was awful - it only adjusted vertically (unlike the other flights), and it was too thick so that my neck was in an extremely uncomfortable position for 14 hours - not fun!"

Pros: "Qatar flight is no problem"

Pros: "Seat next to me was empty, helping with the very cramped conditions. Great food. Movies were okay."
Cons: "Late boarding, then delayed further due to departing passenger. Delay caused me to miss my connecting flight in Doha. 5 Star Airline marketing is nonsense. Same cramped seats as any other airline. Boeing 777 is a disappointment. 787 is much better."

Pros: "Entertainment was good. Food was good, I got the Hindu vegetarian. Also service from Nagpur to Doha is very convenient."
Cons: "It was mostly a good experience."

Pros: "I had an exit seat"
Cons: "Service was only fair, no power outlets for a 15 hour flight. Seats too narrow. Only good options for every meal was chicken and vegetarian"

Pros: "the attention in general for me was excellent."
Cons: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"

Pros: "Flight attendants very nice"
Cons: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"

Pros: "Great cabin crew"
Cons: "Crappy old style recliner seats in business class for a 6 hour flight. Not consistent with the Qatar brand"

Pros: "The lack of passengers on this flight gave me an amazing amount of room. Really makes the flights enjoyable when I can spread out."
Cons: "The food could use some work. The quantities are perfect. But the quality is definitely lacking"

Pros: "The staff was very friendly and went out of their way to find us vegetarian meals as our booking was incorrect. They had some good movies to watch that made the trip faster"
Cons: "Seats were uncomfortable and one can only eat vegetable curry so many times in a day. At one point I really just wanted dry cereal because rice and curry is not breakfast in my mind"

Cons: "both flights had 2 hours delay... also lugages cames with next flight."

Cons: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."

Cons: "It's been more than 50 hours and I still haven't received both of my checked in luggage and I am getting no straightforward answer"

Cons: "Security. They sealed my iPad for special screening but didn't mention they needed kindle as well so I had to repeat security screening in Doha twice."

Pros: "Polite staff keen to help"

Pros: "Entertainment"
Cons: "Catering and seating. They ran out of food and drinks"

Pros: "The seats recline far enough tonsleep good Good movie selection Good tv selection although more episodes would be nice"

Cons: "No flexibility in flight changes"

Pros: "I have never had such an easy long distance flight. Hope to fly with Qatar again!"

Pros: "Lots of space as the flight quite quiet. Very friendly staff."

Pros: "Except turbulences everything was ok and nice .."

Pros: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Cons: "Song selections"

Pros: "Food"
Cons: "No entertainment"

Cons: "Terrible. Awful. Could not possibly recommend this airline to anyone."

Pros: "The friendliness of the crew."

Cons: "Headrests on quatar airways are uncomfortable , especially for someone who is short and neck gets very stiff"

Cons: "Seats very cramped, food was horrible glad I brought my own, passenger lights didn't work on whole row on a 13 hr flight. The tv on both flight cut out during middle of movie"

Pros: "Boarding on time. Crew was very nice except food option."
Cons: "My wife didn't get veg food she is looking for. We asked crew and they said they don't have."

Pros: "I travel from Sydney to Europe (UK and Greece) regularly. My experience with Qatar airways was fantastic: I highly recommend it. First of all, the travelling hours are a bit shorter (compared to travelling via Singapore or Hong Kong) probably because of the geography of the cities/connections and the corresponding flight times between Athens-Doha-Sydney. The aircraft was exceptional (I believe it was Airbus A380). It was a double-deck, wide-body and four-engine jet airliner. Cabin and economy class seats were very comfortable and more spacious compared to other aircraft. There was minimal turbulence, which is partially due to the type of aircraft: at least this is my understanding. The aircraft also had wi-fi (complimentary for the first 15 min) and one was allowed to use the mobile phone during the flight (except during take off and landing times). The flight attendants were absolutely amazing. Also, the crew was very understanding and friendly with children. Food was also excellent and in good portions. Overall there was high tech aircraft, excellent service and no delays. I will choose it again in the future."
Cons: "On the downside, I had a problem with my entertainment device during the whole flight: there was no sound, so I was not really able to watch any movies/TV.. The flight attendants tried to sort it out, but it was not possible. They kindly brought complimentary magazines and drinks/snacks, however it would have been much preferable if I could watch a movie or if free wi-fi was offered for the whole flight, as compensation.. My understanding is that this was not an option, due to problems providing free password..."

Pros: "Crew was great"

Pros: "Again, the flight attendants were so sweet and nice and hospitable."
Cons: "The sitting quarters were so cramped. Maybe next time I'll save an additional $500 to go up a class but it was so smashed. It did not leave room for me to use the desk to eat or use my laptop."

Cons: "Tiny seat spaces"

Pros: "The crew. Hana was the best. She is one of the crew members. The Korean female."
Cons: "the person next to me was load and annoin. Seat was crammed and was not comfortable AT All."

Pros: "A380 FLIGHT! Woo Hoo!"

Pros: "crew and clean plane"
Cons: "food."

Pros: "It was difficult to find something to like."
Cons: "Everything could have been better. The terminal out of Charlotte looked like a bus terminal, unacceptable for AA since it is one of their hubs. I understand it was a busy holiday weekend, but the airline should have been better prepared for our arrival. While the pilot did an excellent job in getting us in NY on time after airport delays on departure, AA must have not had enough staff working when we arrived. Customers waited over 30 minutes for bags to arrive, which arrived at a different belt than what had been originally scheduled. There were no AA staff in sight when we arrived in NY either. I will do my best not to fly AA again."

Cons: "They messed up the seat assignment I paid extra for, and while I bought WiFi for the entire trip it turned off halfway through."

Pros: "ON time"
Cons: "Food selection"

Pros: "Left on time or a tad bit early, arrived early."
Cons: "When I checked in, it indicated a smaller plane. I thought I was going to be in a window seat, instead middle. I also wasn't able to carry on my bag, had to check, and then wait at baggage terminal."

Pros: "Very sociable crew, Appreciated the complementary food & wine"
Cons: "I t somewhat frustrating to have to go through 2 complete screening checks. I realize that this issue is not American Airlines but rather results from ????"

Pros: "The crew was really nice and I like the cookies"
Cons: "."

Cons: "The constant updates on delays was pretty miserable."

Pros: "Nice crew. Very smooth flight."

Pros: "Embarrassed to say but there wasn’t one thing I enjoyed about this trip. I felt like I down graded to Spirit or Frontier Airlines. The flight was terribly hot, delayed multiple times coming and going. Given, I paid for priority round trip, I was delayed to Main boarding and seated in 7A."
Cons: "Adjustments to the above statement. In addition to my next travels plans, I’d like to be seated in First class. My next travel dates with AA are 06/27/2019-07/05/2019. Please feel to contact me directly beau.polley0@gmail.com"

Pros: "Amazingly professional, informative crew despite having had been diverted at the last moment and dealing with multiple issues from laptop freezing, an uncooperative passenger and delayed take off. My hats off to this crew; we had a smooth landing and very pleasant experience on board."
Cons: "The terminal was under construction and extremely crowded. We could have used some help from the ground crew shepherding people, keeping hallways clear. Would probably be useful to not have gates immediately opposite each other both trying to board with space being so limited."

Cons: "We lost the conection because pre departure there swas an issue with one of the wings of the plane and took about 30 min. Afterwards after landing the plan had to wait another 15 minutes waiting for the gate. American Airlines atributed the issue to weather conditions in Vancouver, false."

Cons: "There was room for my carry on, although they said it was full and cheked it"

Cons: "plane was too hot...AA needs to keep a lower temp and pump air through their plane...on a crowded flight like this was, claustrophobia set in. First time I ever experienced this."

Cons: "Slightly wider seats"

Pros: "punctual and crew was very nice"
Cons: "old aircraft so each seat didn't have individual screens for entertainment"

Pros: "Kayak was helpful with all the reminder and alerts. The staff was extremely friendly."
Cons: "NA"

Pros: "Everything was ok."
Cons: "very little service"

Pros: "Crew was great..."
Cons: "Nothing really off...just wish there were outlets for recharging devices. Thanks!"

Pros: "High end entertainment system."
Cons: "Didn’t like the food. Could be better comparing to other airlines. There was no film that I wanted to see..."

Cons: "did not get my requested wheel chair service."

Pros: "On time, kept informed."

Cons: "Flight from Columbus was delayed due to crew member family emergency. AA said I would miss my connection in Charlotte. The only alternate connection was too late to complete the trip. I nearly canceled the trip. I reboarded and made my connection with 10 minutes to spare. Also, my destination (Greenville) was only 90 miles from Charlotte, the connecting airport (unbeknownst to me). AA should have offered the option of driving to my destination."

Pros: "the flight was AVIANCA , not American Airlines"

Pros: "Great and friendly airline crew"

Pros: "Delayed on the runway but overall good and smooth"
Cons: "Flight service was ok"

Pros: "My wife is hypoglycemic and requires food. The flight was so early that none of the terminal restaraunts were open, nor did the plain have food for any passengers accept first class. I've purchased a box on other flights, but this one did not provide an option for a box lunch or breakfast."

Pros: "seating assignment"
Cons: "wish the crews were more pleasant. some were pretty rude to some passengers"

Pros: "Lights, screens, headphones, everything worked! Smooth flight, decent space first class bulkhead"
Cons: "The tray cannot be moved close enough to my body for eating. I find this very frustrating and end up getting too much food on me and the surrounding area. Having to "unplug" the head phones an hour before landing is very annoying! We have traveled on other airlines that do not have this policy. Running our of Port 45 min after the first pour is not acceptable when flying Business Class!"

Pros: "Arrived 1 hour and 10 min before take off and American Airlines didn’t let us check in. We explain then that our 19 months got car sick so we were cleaning him on the curb and they refuse to check us in and tell us we were too late. Even if we beg them as we were going to Paris to spend Xmas with our family. No flight for us ..."

Pros: "The flights were good. The cancellation was handled poorly."
Cons: "AA’s flight was canceled from Seattle to JFK. The flight was then rescheduled to Newark and then Orly. The main problem is that the change didn’t include the infant on lap ticket and ended up with 2 hours in Newark trying to rectify the situation."

Pros: "Had no problems. Everything went smoothly thank God."

Cons: "I cancelled this flight months ago, yet it was still in your records"

Pros: "Nice people at the counter in Paris!"
Cons: "How They managed the cancellation!!!very poor! Send to Miami!!!very desagreable people at the counter there! No one flight was in time going to Europe!!! I arrived a day later !missed my train connection to Strasbourg.!!!! Coming back could not confirm my flight because the page did not allowed me to do so.....my place was all ready given!!"

Pros: "I think for the most part you have some of the best customer service but your snacks are awful compared to other airlines."

Pros: "There was a lot to see"
Cons: "The screens were severely delayed and frustrating."

Pros: "Departure gate was clean"
Cons: "Coffee maker broken and gate not available whe we arrived. Waited more than 30 min on the tarmac"

Pros: "Smooth flight. Flight crew was kind and curtious."

Pros: "Flight left on time. Staff was excellent like always."
Cons: "No outlets on the plane. My flight was suppose to have WiFi but it didn't work."

Pros: "Stewardess was really nice, friendly. Made me feel welcome and took good care of us"

Pros: "This particular trip everything went as well as can be expected. I was upgraded to first on both legs, always a bonus. Crew was friendly and efficient. FYI, this was not AA crew and equipment, was the regional sub. But still, all good."
Cons: "I don't care for the shuttle from the main terminal to the remote. It's crowded and uncomfortable, even for a few minutes."

Cons: "Baggage delay, flight delayed by 36 hours and no customer support"

Cons: "Carry on limitations"

Pros: "The crew were fast and friendly but maybe too fast. It felt a bit rushed."
Cons: "It felt a bit rushed."

Pros: "we paid $300 for more leg room on the 787...it was great....really comfortable seats."
Cons: "the volume on back seat screen....impossible to get right with the touch screen. GO BACK TO KNOBS PLEASE AS SOME AUTO COMPANIES ARE DOING."

Pros: "Arriving early"
Cons: "Having to pay for the wine."

Cons: "Tight seating. Stewardess over the speaker was very hard to understand. Not a smooth landing."

Pros: "Flight was smooth and landing was good"
Cons: "Having to pay for luggage under the plane. I booked my flight 3 months in advance to sit with my wife and we got switched, fortunately I asked the man next to her to trade me seats. I ve flown to Managua about 7 or 8 times with American Airlines and this was my least favorite flight. People take up the space in the overhead compartments above my seat almost all the time then there is no space for mine."

Pros: "Nothing special. Horrible food (the worst in years). Cabin crew try to manage but a refurbished plane doesn't justify more than double for a substandard bussines class."

Pros: "Friendly staff, on time"
Cons: "No issues"

Read more about Qatar Airways
COVID-19 information

Safety measures for airlines flying from Fort Smith to Milan

Airlines flying from Fort Smith to Milan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Fort Smith to Milan

Mandatory masks

Masks required on board, masks provided on flights from Fort Smith to Milan

Social distancing seating

Middle seats unavailable to book on flights from Fort Smith to Milan

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Fort Smith to Milan

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