Excellent liked business class except wife’s luggage was lost on 10 Hours connecting flight to Miami and we were priority! 1:20 layover! Expect better From American Airlines partner
Boarding was a mad rush as people still had issues with boarding passes and groups 3- 7 were asked to board when travelers were still stuck behind the document check. Food was one of the worst I’ve ever had in an Economy flight. The crew was very friendly though
Really like the idea experience on this airline I will use again
The pilot was professional and very good. The flight crew, very young and often looked flustered and overwhelmed. The seats were among the most uncomfortable in the air. The boarding somewhat chaotic. The price reasonable. Overall it was an average budget airline experience...although Iberia is not a budget airline. I fear if Iberia doesn't up it's game customers like us will go elsewhere.
the seats were so cramped you could barely move. it was difficult to eat when passengers would recline their seats. the seats were so flimsy and unstable that whenever someone got in and out of their seat, it bounced like a spring back in your face. the movies were nice. the food was terrible. even though the conditions were terrible, they tried to pressure passengers to relocate their seats to accommodate adults who were related and wanted to sit next to each other, even after the passengers expressed that they did not want to move for that purpose. on the connecting flight, the “service” consisted of items for purchase. even though the flight was only 45 minutes, once again passengers (including me) were pressured to relocate for people to sit next to each other. they couldn’t be apart for 45 minutes? this was much less compelling than being apart for an 8 hour flight.
The seats are so small that you can barely move at all. Don't try to eat with utensils in your seat either - you will elbow your neighbor in the face. Miserably small and I swear they are shrinking every time I fly. Food was meh (per usual), but at least there is free alcohol on an overseas flight. Doesn't make up for sitting in a torture chamber while hurtling through the air with hundreds of fussy people, but it's something. Entertainment options (movies, shows) are okay, nothing special, but at least there are screens, because most of the seats in these large planes do not have adjustable lighting - or air control - that you can get to, it's too high to reach - which makes reading impossible. Zero stars, AA.
Excellent. Thanks to United Star Alliance, since economy was overbooked, I’m grateful to have been upgraded to Business Class.
Terrible. Won’t fly again. Boarding was an issue. Took TWO hours to “find” my confirmed reservation. Crew at desk was super rude and unconcerned. Was not escorted through despite delay on their end. Almost missed fight and luggage arrived one day late…. Which I had to pick up by cab or wait even longer (not reimbursed).
Arrived on time. Great crew. Good food. Luggage delivered promptly
This is where i leave an airline review. Test test test!
