Find cheap flights from Funchal to California

Pros: "Seat comfort."
Cons: "Food selection."

Pros: "Food and crew were good"
Cons: "The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa."

Pros: "Upgraded to business class for a reasonable fee."

Pros: "Bathrooms were clean"
Cons: "The entertainment was not functioning"

Cons: "More leg room"

Pros: "Luggage space, comfortable seat.. huge plane"
Cons: "Ice cream was not good."

Cons: "Sittinf in the middle"

Pros: "Comfortable seats, good selections of movies for entertainment. Polite flight attendants. Overall a relaxing trip."
Cons: "Weak selection of TV shows for entertainment, but movies selections were very good so overall not a real problem."

Cons: "There is definetely not much space for passengers in economy' especially for such long flights and when the seat in front of you is inclined. Not pleasant to eat nor to watch movies. I had to slid in and out my seat whenever I wanted to go to the bathroom."

Pros: "Overall once on the flight the service and comfort were very good. Attendants were very nice and helpful. Always had a smile and made the flight enjoyable. We specifically picked this Airline for its service and reliablity"
Cons: "The checkin and "Automated" Baggage Check were a disaster. It took us a full 2 hours to check our bags and get to thru security and our gate. We were practically running to get to the end. The layout of the airport is very tough to get from point A to point B. Walking a long distance with multiple security checks. On top of that, the plane was almost an hour late boarding and then taking off. It was a mass of people with no way to cue for an orderly boarding process. No instructions or info given to allow us to go get something to eat or drink prior to boarding."

Pros: "They were great with service"
Cons: "Having to have to close my window shade so I couldn't see outside"

Pros: "Happy to watch the World Cup Final while the flight was delayed 2 hours on the ground."
Cons: "Before take off, I found a small brown bug that looked similar to a bed bug crawling on my arm. I took pictures of it and alerted a crew member. They replaced my pillow and said sorry... I couldn't stop thinking of the idea of bed bugs crawling on me and my personal belongings the whole flight."

Pros: "I had to pay a premium more to sit with my family to sit together in cheap seats."
Cons: "I did not like the treatment of being a star alliance gold member then getting gouged even more for sitting together with my family in their cheap seats. My bags were marked with a priority tag, which meant nothing other than my bags being the very last off of the turnstile in San Francisco. One other passage stated that Luftansa does not care abut this aspect of customer service, which is obvious."

Pros: "Very attentive, friendly and multilingual crew, frequent offers of food/drinks, good selection of movies"
Cons: "More a problem of the San Francisco airport than the airlines, but getting through passport control/customs involved multiple VERY long, slow-moving lines with very few people working to process the crowds. Then, even though my bags were checked all the way through to my final destination, I had to pick up my luggage and re-check it, and go through security again--and that also seemed poorly organized and/or short-staffed."

Cons: "First time took Lufthansa airlines and it was my one of the worst experience. Hospitality is respected when customer is helped when they are in trouble not when they is happily boarded. I have to travel from Milan to San Francisco and I missed flight of my one leg ( milan to frankfurt) of journeyand I went for help and non of the Lufthansa staff at Milan airport helped me. Although my connecting flight was after 12hr they just gave me some random number which to call. I have never experience this in my 8yr of international travel."

Pros: "Friendly crew, on time boarding. Food decent."
Cons: "Wife n I was seated separate; I was assuming management would understand we were travelling together, seat was cramp. Meals was served far apart in timing or closed to landing on last meal."

Pros: "Comfort and space comparing to my outbound flight from SFO to Munich. This plane was way older but at least there was a little bit of space. Flight attendants were very nice."
Cons: "Entertainment units kept crushing, were not responsive. Difficult to use and enjoy. Frankfurt airport - total mess at the additional passport control before going to "Z" gates. Crowd of people, huge lines, all disorganized. The control for EU passengers was not so crowded but you couldn't see it at the end of the line, so even people who didn't have to were all crowding in the same cue. Horrible experience and I almost missed my flight because of this mess."

Pros: "Food was pretty good,Lufthansa one of the best companies to fly with."

Cons: "Requested for Hindu vegetarian meal by call and was informed we would receive on flight. Got on flight to find that Hindu vegetarian does not exist. Starved on both legs of flight. That is almost 24 hours. Plane should keep extras and customer service should give correct information."

Pros: "Excellent flight attendant in charge of us."
Cons: "The galley where the snacks were looked more like a very dirty restaurant kitchen. It was absolutely gross with dirty forks, dirty glasses, overall grimy and dirty."

Cons: "My flight schedule changed after I bought the ticket, which resulted in paying for the hotel for the extra night and using one more PTO day."

Pros: "Lufthansa arranged for pickup with a van upon disembarking from my late flight from Pisa and took me through a special passport and security checkpoint so that I was able to catch my MUC-SFO flight. Flight departed late, but pilot made up all tge lost time in flight. Crew was professional, very polite and efficient."

Cons: "Would have been great if the airlines "flying" had actually been Lufthansa! My electronic ticket said Lufthansa, check in at Lufthansa, but when I got there and tried to check-in...NOT Lufthansa! It was United. I deliberately went out of my way to NOT book with United when placing my reservation. Personal reasons. Won't book this way ever again."

Pros: "The food was pretty good. Normally I can't eat airplane food but it was actually good."
Cons: "The seat didn't go back at all"

Cons: "We were offered two hot meals, each time with the same 2 choices. That's not much to choose from..."

Pros: "Lufthansa service is always incredible. Food is better than most other carriers and so is entertainment. Had a delay due to incoming flights, but staff made sure we had plenty of water and snacks while on the tarmac."

Pros: "the gate crew didn't care if there was chaos. no interaction with waiting passengers beyond those that queued up with direct questions. i'd liken the experience to herding cattle. customer service skills haven't been taught to these folks yet. if i were basing my lufthansa experience on this alone, i'd go out of my way to fly another airline next time. on the other hand, the people staffing the flight were extremely kind, professional, pleasant, personable. a much improved experience. so much so that i mentioned it to a few people once i got home. this crew has received more training on how to provide excellent service than the gate folks in frankfurt."
Cons: "gate crew's attitude. it feels as though they are disdainful of the traveller. customer service matters. manage the boarding process. be nice about it."

Pros: "The entertainment options were great, and the food was better than many airline meals I've had before."
Cons: "I am Star Alliance Gold and I didn't like that it wasn't possible to select an economy plus seat upon check in, and I wasn't upgraded even though there were seats available. I picked this airline specifically because of it's star alliance membership but it didn't get my anything."

Pros: "The entertainment touch screen system is so much easier to use than the planes that have the remote controls. Having all of the toilets downstairs was nice. It was less noisy and had a little space to stretch. The crew was very friendly and helpful."
Cons: "Even though I was sitting on the left side aisle seat (2-seat section), it was very cramped. I'm only 5'2" and my legs were very uncomfortable. Along with less leg room than other airlines, it felt like the seat itself was narrower too. The food quality control was disappointing. The meal I had on the first leg of my flight (Mumbai-Munich), I noticed that it expired by about 2 weeks. And the complimentary water bottles also had a past expiration date (although, I don't know how water expires). Generally speaking, I think all of the meals I ate on Lufthansa were subpar compared to the many Asian airlines I've used for overseas flights. Quality could be improved and I think there's a missed opportunity to incorporate meal options correlated to the airline or international destinations (German airline, why not bratwurst? Pretzel bread?)"

Pros: "The very gracious crew kept coming by with drinks and snacks, as well as lunch and dinner (in coach).The entertainment system is top notch, with a few dozen movies, lots of TV shows and more, with screens for each seat. The only complaint is that there's not much space between seats, so that when the person in front of you leans back, things can get tight. On the plus side, the bathrooms are downstairs (down a short staircase) and there's plenty of waiting room, so you don't get the usual congestion. Overall, a wonderful experience for an intercontinental flight."

Pros: "there was ice cream for dessert at night"
Cons: "- Delay > 2 hours and no info at gate at the time of planned boarding - unfriendly ground staff and chaotic check in - old 747, "entertainment 1970s standard - crew looked unkempt (like just out of bed), unfriendly to downright rude, my 85 year old mum was ignored repeatedly and ended up not getting enough fluids as a result - 1/8 crew members managed a smile on occasion - rushed meal "service", all they wanted was to disappear to sleep - crammed spaces - while it was announced "we have three different meal choices, you will have at least two choices" - ummm, no, it was pasta. Period. To be fair the pasta turned out ok. The morning dry ham and cheese bun was not, especially without any drink."

Pros: "Boarding process was efficient. Staff on the plane were very courteous."
Cons: "Your Economy seats are TOO SMALL! I'm 6-foot-4. It was physically PAINFUL to sit in the seats. My legs kept falling asleep and cramping up because I literally can't fit in your seats. Stop trying to squeeze every bloody dime you can out of a plane and add some more space in the seats. Passengers paying over a $1500 for 12-hour flights deserve to be treated better! That was horrible and bordering abusive!"

Pros: "Very smooth ride. I liked that they left water/ juice/ snacks downstairs in between meal service. The crew was super friendly, the entertainment selection was awesome too."
Cons: "My chair wouldn't stay reclined :/"

Cons: "Economy plus seats were a disappointment. Instead if the bottom cushion sliding out as with the Boeing 777, the seats recline too much. Uncomfortable getting in and out of our seats. Also, there are not enough restrooms. Lines of 5-7 people were common. I will not fly the A380 again."

Cons: "The seats recline too much! The passenger in front of me almost immediately reclined her chair right into my face, making an irritable experience on a long flight for me. That is the only flaw in your service in my experience."

Pros: "Chairs were uncomfortable, mainly due to the front passenger was always in reclined mode, and the passenger behind me wouldn't let me recline... He would literally push my chair up, but that's probably because his chair can not recline!"
Cons: "We needed to place special request on vegetarian meal, couldn't do it at booking or at checkin, was told to let crew know, they said it's too late. They brought us an "unclaimed" vegetarian meal, but it wasn't, it was Asian halal meal with lamb! After I let crew member know wmy husband was served meat instead, she denied it and said "its not possible" as the wrapper says "vegetarian". I informed her it actually said "Asian halal", she the proceeded to say, well, "i am sorry if it's wrong, but I gave you vegetarian". That said crew member collected my husband's plates while I was in the bathroom and came back later with a "vegan" plate that they now have available."

Pros: "The seats were comfortable (economy), headrest excellent. Crew especially hospitable. Good food. It was nice to be offered drinks and food without extra charge, including alcoholic drinks ( even though we did not drink on the flight). I appreciate that Lufthansa does not charge for checked bag, food etc and hope to fly again on Lufthansa."
Cons: "Having to pay for seat reservation ahead of the flight. I did not understand how seat selection would work and wanted to be sure my husband and I were seated together. I think I paid extra fees unnecessarily. It would be helpful to have better information."

Cons: "Boarding was delayed by 30 minutes but they did not inform us of the delay so everyone stood in line the entire time."

Pros: "Initially things were smooth. Boarding was on time."
Cons: "But then they deboarded the plane and everything went south fast. They didn't tell us what was happening or where to go or what to do. Instead we were directed to different service centers. We were told conflicting things. Sometimes they told us to exit the airport through passport control, but without any information on what to do next. They reopened the terminal but then redirected us to a service center. That center was overloaded and we ended up waiting in line for service/information for the entire day. Once I was near the service center they dissipated the line. They told us there was another service center in a different part of the airport and that this one we have waited for was closing. We went there and it was also closed instead they had beds without blankets or pillows limit the halls. Alia we were in line for hours before they offered any water or food. Food was really late. Information was the problem here. We were not told what we should do except to check with the service center. Eventually a few of us tried to get through passport control and check the service center out front. This worked much better. I was able to get a hotel and a standby ticket. That flight went much better but getting that far was a mess."

Pros: "I used to fly lufthansa for my europe travel for work about 15 years ago a lot and thought in recent years it may not have been as good but these flights made me appreciate Lufthansa anew. Crew extremely helpful and polite, always followed up to any requests. Instead of barking at us like United or American crew, they went out of their way to help my daughter get a makeshift icepack for some very painful bumps she got during our vacation. Crew also kept the bathrooms clean from time to time, which was a welcome relief for such a long flight. Desk staff/service desk also was helpful in directing us during the 5 hr layover to things at the airport itself that we could do. They also helped reprint the boarding pass and write down the baggage tags when security made me lose those by separating my wallet and boarding passes into mutliple bins."
Cons: "Phone service. When I tried to book my seats and meals, the lady kept getting things wrong, and ended up not getting me the seats I had specifically ended up asking for. So, when I arrived at the airport and printed my boarding cards, those were seats I did NOT want and all the service desks insisted that's what I asked for. No low carb meal option was surprising. Meal service sometimes felt like too close to each other else too far apart from snacks - didn't feel like we had enough time to digest and get some sleep, while at other times we were seeking out snacks.Overall good quality of food however."

Pros: "Enough leg room in economy class and feather pillows with cotton pillowcases made all the difference! They served lunch,dinner, and two snacks. Nice and clean bathrooms, very nice crew."
Cons: "I wish they had new movies, but overall, they offered a good entertainment."

Cons: "Big Screen at front of cabin when I am 2 rows behind kept me awake Boarding was a mess, not really enoughpreboarding space to hold everyone. Organizers were rude and signs were confusing."

Pros: "Friendly staff"
Cons: "In seat entertainment, better food."

Cons: "It would have been nice to know if each meal contained cheese, as oposed to just general "chicken and rice" and "noodles with marinara and cheese" It turned ut the rice was in a cheese sauce, and i could not eat it, and could also not eat the alternate option. Please think about giving out a detailed list of ingredients for the in flight meals so we can make more informed choices when we have food restrictions!"

Pros: "Flight from Marseille was delayed. Very tight connection time to make the SFO leg of the trip (30 minutes). A Lufthansa representative met us at the gate along with another passenger and took us via van to passport control and then to a terminal far away from the one we landed. She was courteous and efficient. We get to the gate in time to board."
Cons: "My seat was in row 56, second to last row. The temperature was very cold. I asked a flight attendant to make it a warmer. They tried but to no avail. The flight attendant mentioned that aircraft model (now 15 years old) has had that problem that has never been resolved. Solution was wearing a hat and several blankets. Not good for a 12 hour flight."

Cons: "This was one of the most uncomfortable flights I've ever been on. The extra cushion attached to the chairs behind our heads made the chairs very uncomfortable pushing our heads too far forward. Not only was it difficult to sleep, it ended up giving me a terrible back and neck ache. The flight from Dubrovnik to Munich didn't have this extra cushion but the flight from Munich to San Francisco did. It's a terrible feature and should be removed. Lastly, the food on this flight was awful and it made me sick. I traveled in Croatia and Montenegro for 2 weeks and didn't get sick once but I got sick from the airline food on the way home, that's pretty disgusting."

Pros: "A delay on our first leg (from Marseille to Munich) meant we missed our flight connection to SFO. Ok, these things happen. Lufthansa customer service in Munich was excellent--courteous and informative. We did not have to negotiate for lodging and other amenities while we waited for the next day's flight. Lufthansa provided for us with grace, including hotel, dinner, breakfast and the shuttle to and from the airport. The accommodations were excellent and we adjusted to our new departure time in comfort."

Pros: "Lufthansa really knows how to run an airline, there was a one day strike the day before our departure for SFO, we thought for sure the airport would be a disaster, all through the strike we were updated on our flight status via email, when we arrived to the airport from Florence, we were in a brand new airport terminal, the flow was flawless the plane was on time and you would never know there was any disruption, unlike the US the airport is a mess for days, we would fly Lufthansa anytime."
Cons: "Nothing"

Pros: "Nice stewards. They brought lots of water, which is very important."
Cons: "The flight was delayed almost an hour, but they made up for the time in the air."

"This flight was fine."

"Please see previous note."

Pros: "The time and the route and seat pitch."
Cons: "Food and crew."

Pros: "Premium class is good value on the A380 but not quite to par on the older 777s"

Pros: "Efficient well groomed staff, thoughtful amenities such as baby seat belts & toiletry kit containing toothbrushes. Palatable tasty cuisine."

Pros: "The best airline in the world!"

Cons: "Overall it was a very good experience. The crew was bad obliging and professional. The flight took off 30 minutes early from Abu Dhabi. However, it was late taking off from Heathrow. There was a delay of 1.25 hours as the ground crew took a long time to load and get the plane ready at Heathrow."

Pros: "Crew was nice and food was decent. The seats were also as comfortable as they can be when you’re in them for 11 hours. It was also kinda fun that they came around with ice cream (never had his before)"
Cons: "We had just a double seat but the center divide only went up half way, wouldn’t go all the way up. Since I was flying with my husband this was disappointing. They also didn’t make many beverage trips considering this was a 11 hour flight a little surprising since we had a 6 hour one that brought drinks more than this one. Also stingy on the drink size so it was disappointing to set less and then come around 1/2 as much."

Cons: "I did not fly this leg because Iberia somehow deleted my return flight home. This resulted in me flying home a different way that led to me landing the two hours later than I was originally going to."

Pros: "Great crew, very friendly"
Cons: "Prior to departure, we were told to check in our carry-on luggage due to flight overbooking..... Turned out that there were lots of overhead compartments/bins were totally empty. We were not prepared for that so cluld not pack personal items accordingly"

Cons: "Flight was delayed by an hour."

Pros: "Six years ago, after a very bad experience with this airline, I swore never to use BA again. However, this year, because of my children, I found myself on this airline again and had a very positive experience. The flight was on time, luggage was transferred without a hitch, the food was excellent and in-flight entertainment had a great variety to choose from. The 747 provided a very steady flight experience. Personnel were reasonably helpful. Continue this kind of service - it will help you remain successful."

Pros: "The space"
Cons: "Messy boarding"

Pros: "Lie flat bed"
Cons: "Non-A380 plane feels very old now and in need of an overhaul. My biggest complaint was the food. On the outbound leg (SFO-LHR) I had the pasta dish which was dry and poorly cooked so on the return flight I opted for the beef dish which was ok. I thought that the pasta was just a one-off issue. When the pre-landing meal arrived, it was so bad I had to look at the menu to see what it was (pea mousse with artichoke and almonds). It was completely inedible. Finally the amenities bag consisted of hand cream, face lotion and lip balm as well as the std toothpaste, socks, eyeshades etc. in the past there were far more items in the bag. Overall it feels like BA has cut costs and I had a reasonable deal on my flight price which I was willing to pay just to have a lie flat bed. I can't imagine if I paid $5K for this flight and had the same experience. I recently flew Emirates from SFO to Dubai in business class and it was comparable to first class in BA."

Cons: "Very big delay!!!"

Pros: "Great, very comfortable, easy transatlantic flight"

Pros: "Business class seats were good & the business class section was only 50% occupied."
Cons: "My flight attendant Mike had a bad attitude rolling his eyes often. The requests were not outrageous (e.g. I asked for an add'l french roll for dinner because I was hungry) AFAIK, but he constantly had a snobby/snooty demeanor about it. The food was ok, but for the fancy presentation I would have expected better flavor."

Pros: "It was a long flight but it seemed like the crew was constantly handing out drinks or food and the food was really good. There were plenty of recent movies and TV shoes to watch on the personal video screen."

Pros: "overall the flight was smooth. they had a video about collecting leftover coins, but but no one came by to collect, and no information as to where to leave your donation, so i just took my envelope and euros with me. price is the only reason I flew British airways again. If I could afford a better ticket I would fly a better airline."
Cons: "the armrest between the seats did not go up all the way. the storage area next to the window seat was dirty on the inside with food crumbs. after the recent news about bed bugs, i was uneasy on the flight. the actual flight was smooth, some turbulence but not the worst. they have absolutely the worst food ever. i have no idea what the awful purple stuff is, but they really should get rid of it. it is really unappetizing by the look of it. the carpet was coming loose in a number of places, just in our seat area. how long would it take to put some tacks in, or even some tape? bathroom was nasty and the sink was clogged.and full of water"

Pros: "We could tell upon boarding that the crew was focused on making our fight of 10 hours as pleasant as they could. They got along well together, which aided in providing excellent coordinated care to the passengers. Not an hour passed without being offered food, drinks, snacks, drinks, and more food. Even a time delay at take off due of a passenger leaving passport in the terminal was made up mid flight, for an ontime arrival in SFO. Would definitely look to British Airways for my next European trip."

Pros: "Entertainment options were varied and good."
Cons: "The Airbus seating in the tourist section is terrible. The seats are very close together, making it very difficult to get in and out, particularly if the person in front of you puts the seat back. On long flights we like to get up and move around a few times, and not only is it hard to get out of our seats to do this, there is little room to walk or stop to stretch. Heathrow London is tolerable if one is going to London, but as a place to change planes, it's exhausting. The various walks feel like mazes, and going from one terminal to another, even by tram, is time-consuming and tiring. We fly to Europe often, but we will try to avoid both British Airways (Airbuses, at least) and Heathrow."

Cons: "the only hard part was the boarding in London, very hard to hear the boarding directions. Kind of chaotic. BUT it all worked out"

Pros: "very friendly and efficient crew"
Cons: "mediocre food, chaotic boarding area"

Pros: "Food and crew"
Cons: "Disorganised queues for boarding. Ground staff seemed a but overwhelmed"

Cons: "For the 2nd time, neither me or my husband got our food choice...it has happened everytime we have flown. And we purchased full fare business class seats! I can understand once and maybe for one of us but it has happened EVERY time. MOST IMPORTANTLY, I sadly left my laptop onboard and I called the number for SFO BA Lost and Found for 48 hours....every 20 minutes. NO ONE answered and no one returned my messages. I finally had to drive back to the airport to talk to a human....a 5 hr round trip. No laptop turned in and it didn't turn back up in London. So clearly, cleaning crew stole it. That in its own right is a problem but NO ONE returning my calls. Completely unacceptable. I got the duty manager's email and emailed him TWICE over TWO days before he returned my email. I highly doubt I will fly BA again, I'm afraid."

Pros: "The air plane ran out of fuel we had to divert to San Jose we waited two hours because of weather and because the paperwork had the wrong pilots name so they wouldn't let the plane fly. Therefore we waited in the airport all night because neither British airways or American Airlines would help us We waited here all night with no sleep no one would give us a hotel or a meal we have now will be getting into London 24 hours later than planned and we will be out about $1000 in hotels in two hours we had booked that were non-cancelable . Multiple phone calls to British airline Waze and to American Airlines for all of the helpful"
Cons: "Everything"

Cons: "Wasn't allowed to check in prior to flight and got 2 middle seats on a A380"

Cons: "The lady at the check in counter changed the seat I paid to reserve from the front to the back of the plane without informing me"

Pros: "We arrived safely at our destination. Our bags arrived at our destination. Plenty of room in the overhead compartment. Due to a security snafu unrelated to the airline, we arrived at the gate after boarding was over but the gate crew were gracious and welcoming and let us board. The male flight attendant was quite nice. The entertainment screen choices were decent, and the hand-held controller was a great improvement over the touch-screen variety. There were multiple lavatories available. There was a decent amount of space by the lavatories that we could use for stretching and exercising. The wrap they gave us for high tea was pretty good."
Cons: "Seats were very cramped. I was sitting on the right next to the window, and there was no room for me to extend my right leg while facing forward; I had to twist to my left and extend my legs under the middle seat in front of me (fortunately my wife was next to me so I could do this). In addition, the passenger seated in front of me decided to recline his seat, nearly knocking over my drinks in the process, which left me with very little usable space. I haven't ever felt that cramped on an international flight. The main meal was very low quality. I had the pasta and it was quite awful; the sides were quite bad, as well. One of the female flight attendants was rather testy and unpleasant throughout the flight. She, and another female flight attendant, seemed put out when passengers asked questions about the food offerings, as though we should already have known what was being served. One passenger had just woken up and seemed confused and the flight attendant was quite impatient with him. The flight attendants were quite stingy with the water and only poured out a little bit at a time; they also came very infrequently, which meant that we had to keep pressing the call button to ask for more (which made us feel bad about bothering them). They would not give us a whole bottle of water, saying that there was not enough, but did, when we asked, provide multiple plastic cups of water at a time, which just seemed wasteful (of cups, not water). The timing of drink service was also perplexing: they did not offer drinks at least 45 minutes before or after bringing the boxes of salty "movie snacks"."

Pros: "This was my first time on an Airbus A380 and I must say that I'm still in awe of how an aircraft this large can be so quiet and smooth, let alone get in the air. Boarding was smooth. Entertainment was great and the food (depending on what you got) was okay. The inflight crew was nice and helpful."
Cons: "Economy seats are very uncomfortable. I am 6'4 and there isn't that much space. It's even worse when you have a kid sitting in front with his seat reclined all the way back - so the little room I had to start with became even worse. Not to mention he kept rocking his chair back in forth, passed gas about 5 times, felt the need to stretch his arm behind him 3 times so his hand was blocking my screen. I really never got comfortable in my seat during the 11 hour flight. For a plane this large, i would of expected a little bit more comfort, especially when I felt it on AA 777"

Cons: "So jammed in the damn airplane you couldn't move!!! Stop the caring about the money so much and start getting back to customer service. What a concept"

Pros: "Food and Drink were good!"
Cons: "My husband and I weren't seated together. No matter how we try to change or ask for it even before check-in we couldn't change our seat locations. I am 5 months pregnant and it was not comfortable not having husband close to me, when in case of emergency I need something and he is not able to help right away."

Pros: "The food and entertainment met our expectations. The crew was attentive and provided good service throughout our flight."
Cons: "I prepaid for 3 seats in the front row of a coach section according to the diagram provided when I paid $75 per seat to reserve them. If I had known we would be placed back a row and not able to be more comfortable I would not have paid that fee. I do feel as though I was scammed for the $225 for reserving the seats."

Pros: "BA crew was amazing--friendly, courteous, helpful. There was always plenty of food--most of it good, and they certainly kept us hydrated with trays of juice. Free everything: wine, movies, music, etc"
Cons: "There was nothing different that could have been done. We had a 5 hour layover after our flight from Shannon. That was ok because we ate, shopped and generally used the time. But we were 1/1/2 hours late taking off, then had to wait to land because we were out of order for the gates. It turned into a 23 hour day."

Pros: "Crew and ground personnel extremely polite and helpful. Good entertainment selection. And there's room for everybody's carry-on! Comfortable airplane even on coach, besides the 2 sore points on the "don't like" pane."
Cons: "Airbus A380, so boarding and de-boarding took some time. Aircraft interiors are made per airline requirements, not simply by aircraft manufacturer. On an airplane that will always be use on long haul routes I won't expect the usual non-really-reclinable last row of seats. Moreover, the armrest does not disappear between seats when moved upwards, it goes up only 45 degrees. Quite a nuisance traveling with your s.o. or children if you want to lean on each other."

Pros: "Fantastic service and entertainment. One of my best flights in years."
Cons: "1st service was good. Second just ok."

Pros: "A very long flight but decent food, good entertainment and leg room surprisingly not bad"

Cons: "Each rep we spoke to said they couldnt help us and to just open a support ticket online.. Kept telling us they dont have a customer service team who can help us and its only available online."

Pros: "The crew was friendly and helpful"
Cons: "The meals are very high in carbohydrates, much of which I and others cannot eat. Please provide healthier choices for all passengers such as fresh fruit, vegetables, cheese and nuts."

Pros: "The entertainment options were great with very good movie selections. The food was not as bad as I thought it'd be."
Cons: "Crew members came off as a bit racist and weren't nice at all. One of the flight attendants spilled liquid from my cup and didn't even apologize. Instead she blamed me for stacking stuff with my cup"

Pros: "Food Movie selection Flight attendants"
Cons: "Nothing: everything was beyond expectations"

Pros: "The in-flight food was good"
Cons: "Not being able to select seating for free at time of ticket purchase"

Pros: "entertainment crew comfort"
Cons: "Food"

Pros: "NOT A DAMN THING"
Cons: "We booked on Kayak for a British Airways flight international--but it was a bait and switch. We ended up flying on American Airlines--the WORST! And our whole reason for booking British Airways was to avoid any US airline... We paid a premium, plus Kayak then sends you to a third party processor that charges you another $100 booking fee! American Airlines was terrible! Not even an entertainment center on on this flight (OLD PLANE THAT SHOULD BE TAKEN OUT OF SERVICE!). THIS WAS A BARE BONES PLANE> We will NEVER use KAYAK again."

Cons: "They ran out of food option so at a certain point the only option was mushroom risotto. Also my husban ordered a lactose free meal which he received but all the other snacks and meals on the flight included some type of lactose product."

Pros: "Helpful staff at BA Heathrow and crew onboard BA287. Great luggage delivery speed at SFO relative to other cities recently visited."
Cons: "Lost my wife's reservation for return trip. Thus, lost the extra luggage reservation and payment as well. Seems Aer Lingus failed to input her ticket properly into BA system. That's what BA claimed, anyway. It had been a mystery as to why we could not check in on line so we knew something was wrong. Could not easily pick up phone to correct while in UK. FINALLY, BECAUSE OF LATE CHECKIN, SEATS WERE MIDDLE MIDDLE in a giant airbus jet and quite a bit less desirable than we usually get by checking in early and arriving early. Overall a disappointment, tho we arrived safely and nearly on time."

Cons: "Most uncomfortable 6 hour flight I've ever taken. No food or snacks served whatsoever, no entertainment options, flight attendants were curt, not even pillows. This would be OK for a shorter flight, but for 6 hours is ridiculous. This was worse than even the cheapest economy carrier. American Airlines bad service is definitely not what i was expecting booking a flight through British airways, which is consistently top- notch."

Pros: "Overall it was good. Food and service were great. While in the air, this is one of the quietest flights I've been on. I was impressed with the food compared to other flights I have been on and I felt that there was way way more space in a normally priced seat."
Cons: "Take off and landing were a bit rough. Since there are so many people on this plane boarding can be a bit of a nightmare. Overall good. Slight delay but not bad."

Pros: "Plenty of space on Airbus"
Cons: "Crew didn't address complaints, loud party like atmosphere for crew without regard for passengers. The Airbus wobbles when it hits turbulent air, which makes air sickness common."

Pros: "Crew was attentive and friendly, food was decent, good selection of new movies on board"
Cons: "The plane was delayed, boarding was slow"

Pros: "Fast boarding, welcoming staff. Good experience"
Cons: "Nothing"

Pros: "The crew."
Cons: "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"

Pros: "TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR."
Cons: "CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS....."

Cons: "30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich."

Pros: "New plane, great seating."
Cons: "Food should be tastier and boarding should be more efficient and on time."

Pros: "Nothing"
Cons: "Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life."

Pros: "Quick. Smooth!"

Pros: "seat was very comfortable with good leg room. Crew was very polite"
Cons: "coming thru the cabin for garbage pickup more often"

Pros: "Crew was very good. Seats were spacious. Plenty of entertainment."
Cons: "More frequent snacks."

Pros: "N/A"
Cons: "N/A"

Pros: "The aircraft was relatively new and well appointed."
Cons: "Service with a frown by half the staff. Took away headphones that I had stowed aside for a later time while taking a nap and gave it to another passenger - on a long haul business class flight. Poor service culture. Outbound flight was terrible. Six hour delay. No apologies. Rude telephone staff."

Pros: "Really great"
Cons: "Need entertainment"

Cons: "Aircraft left an hour late after rushing us through the terminal. The cabin was freezing, the food was bad. 13 hours was a very long time."

Cons: "Organizing the boarding. The food was a disaster and the seats was a joke, the most uncomfortable plane I’ve ever been on."

Pros: "The crew was kind and the flight ok. They wanted to charge me 120.00 USD for my one bag checked ONE WAY. 240.00 USD round trip for one checked bag!!!!! On their website it clearly states one free checked bag for ALL FLIGHTS xcept “discount” fares. No way to prove I purchased “basic”"
Cons: "They lied. The website does not clearly state that you will be CHARGED FOR CHECKED BAGS. Warning!!"

Pros: "clean and fast"
Cons: "use airport finger in Lisbon airport"

Pros: "The crew were excellent during the flight."
Cons: "We missed our connection flight because our first flight was delayed. Despite getting to the desk when there were still people queuing he refused to let us board. We are now delayed for 30 hours with no money or clothes. TAP staff were horrible- no sympathy or even an apology. Just awful."

Cons: "Everything was good"

Pros: "Flight left approx. 20mins early, good service and efficient handling by crew."

Pros: "On time!"
Cons: "That I had to pay for my check in bag on my return trip. Was told the ticket I booked didn't include check in bags. Whan my trip going to Portugal on Azores Airlines did. Someone shout step in and change this practice. Very confusing for the traveler"

Pros: "everything was fine. nothing specifically wrong or bad."
Cons: "had the same food the third time this week. they could do more"

Cons: "Being late"

Pros: "Liked connections and price. Nice crew."
Cons: "There was a hefty charge to reserve seats which wasn’t clearly mentioned on the Justfly website. Knee room was the tightest I’ve had on a commercial flight. The seats barely reclined which is important on an overnight flight."

Pros: "The airplane crew was very professional. The entertainment was very good."
Cons: "Space and mobility was very limited."

Cons: "The 2 hour delay!"

Pros: "There was nothing to like about this flight!"
Cons: "The seats were the most uncomfortable I have ever experienced. There was no leg room. My knees were in the back of the seat in front of me abd I could not move. Unless you are way below average height, don’t take this airline."

Cons: "Though the weather was fine - no excuse - the flight was delayed over an hour and I lost the connecting flight to Newark."

Pros: "They solved the problem of my sit. But i almost have a hurt attack"
Cons: "When I get to check my tickets they told me that I was in stand by. I have to fight to get my sit."

Cons: "I booked this flight months and months ago on Kayak, excited by what I thought was an excellent deal to go visit an old friend. When I got to the Boston airport, I was told there is a fee to check a bag with the ticket type I purchased- of 90 DOLLARS each way!!! This is absurdly expensive. I tried to pay with cash as I had very little on my card, and was told this isn't possible. So I had to pay the fee, and arrive at my 7 hour layover with next to no cash on my card- too little to buy a meal in the airport. So I had a miserable layover experience. I do not recall seeing this baggage fee listed anywhere on Kayak when I booked my flight- it looks like this policy took effect in September 2017, but I booked my flight in July. I am very upset about this additional charge- it is dishonest and I will not be flying with TAP again. I am also considering using alternatives to Kayak, as the TAP representative said that it's Kayak's fault the baggage fee wasn't listed."

Cons: "THE PROBLEM IS THE SAME: WE PAID AN EXTRA CHARGE FOR LUGGAGES, HOWEVER WE HAD A NORMAL TICKET THAT INCLUDED THE PRICE. TRY TO PROVIDE THE MONEY BACK!"

Cons: "The flight attendants didn't come around with anything to drink, except with meals. All international flights I have been on offer multiple drinks through the flight. They charged $80 for a suitcase. This was not a discounted ticket."

Pros: "Wonderful customer service!!"

Pros: "The crew and the service."
Cons: "The food - horrible... My TV did not work the entire trip."

Pros: "Seats were comfortable in economy although no one is ever happy with how little they recline, crew was friendly and helpful. Entertainment selection was larger than most airlines I've flown on."
Cons: "Flight left Toronto at midnight, the crew served a meal and it was about 2 hours after departure that the cabin lights were finally turned off. On an overnight, overseas flight, turn off the lights and service breakfast with a noon arrival like all the flights I've taken to London do."

Pros: "Best all around airline I've been on!!!"

Cons: "The delay on the take off"

Pros: "Decent staff on the plane"
Cons: "Could not move my seat the plane was very uncomfortable"

Pros: "Seat comfort and entertainment."
Cons: "Kosher food was poor. They need a different supplier and better food for their business class customers."

Pros: "Great flight, cordial, good food (yes, it's possible), good entertainment !"
Cons: "Boarding process at the gate can be improved."

Pros: "The plane was new, clean, and spacious. The staff was mostly helpful and friendly,"
Cons: "Short flight so no entertainment or drink/food."

Pros: "Nice refreshments, friendly attendants"
Cons: "It took a very long time to check in and board."

Pros: "The plane was really comfortable and clean with plenty of legroom, and the staff friendly."

Pros: "Food and attention"
Cons: "Nothing"

Pros: "The plane was clean. The blanket was unusually large, for a plane blanket, so u could be nice and warm. The food was good and varied. The staff was friendly and every time they spoke to you had a smile on their face, as if happy to see you:)"
Cons: "I cant think of anything. It's a long trip that can be tiresome. So you can tell the airline tries to make it as pleasant as possible ."

Pros: "This is the third time I fly with TAP and they are always late. Plane seats have zero legroom. TAP staff are not friendly and seem uncaring for the most part. If possible, I will not fly that airline again."
Cons: "My TAP flight from Lisbon to Madeira island was 2 hours late arriving so I lost all of my flight connections back to Boston and San Francisco. I was stuck in Lisbon Portugal for one extra day - was told to get out of the airport, then asked a bunch of people what to do, finally got in a very long line of people within a very hectic and loud airport full of travelers. 60+ people in a line being helped by only 2 rude counter staff. I waited in TAP member services line for 2 hrs and 30 minutes. They gave me a voucher to a motel and a taxi cab where I would have to spend the night. On my way back, I was diverted form Boston to Miami and the whole ordeal was unpleasant. It seems like TAP staff doesn't care about inconveniencing passengers. I overhead a conversation between a young 30+ year old TAP male staff wearing a dark blue sweater and dark blue pants belittling a British woman passenger. While waiting in line I was surprised to see how rude the counter TAP staff were to passengers who were frustrated that they lost their flight connections because of the TAP plane's late arrival. IF possible, I would never fly TAP again."

Cons: "They keep us inside the bus trapped for more than 20 min, before boarding, very bad experience."

Cons: "I'm vegetarian and I can't chose the option when I made the checkin"

Cons: "We were told that the flight had wifi and it didnt. The video units on back of seats were okay- not great. The audio on the headphones was not good at all."

Pros: "There was enough space between the rows of seats!"

Pros: "It was nice to get a snack and the crew was nice."
Cons: "I don't like how they do boarding. There is no organization, There was a big group and then when they were calling my rows you had to get past many people ahead of you. The other problem is when we disembarked the plane, we took a bus and then were dropped off in an area that was very far from the baggage area. We walked and walked and there were no bathrooms, walked through all these high end shops and no bathroom available til you got to the baggage area."