Daily cleaning, installation of cabin HEPA filters
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Scores according to KAYAK customer reviews
Cons: "My charger port wasn't working for my phone, and the movie in wanted to watch wasn't working either."
Pros: "Free reschedule of flight."
Cons: "Flight was cancelled for no reason."
Pros: "The ground crew were very courteous but I feel they were not being completely honest regarding the delays. It felt like we were being given false hope that the flight was taking off soon."
Cons: "We were boarded thinking we were taking off soon. Except the delay continued for another hour and a half I found out. I had exited the plane having been given the option of staying in Gainesville in a hotel provided by the airline and being booked on a flight the next day."
Pros: "It was a red eye. So good to be seated, quiet. not too crowded."
Cons: "It was really GOOD overall."
Pros: "The same answers apply as did the flight from Richmond to Miami."
Cons: "Same answers apply as the flight from Richmond to Miami."
Cons: "WiFi entertainment not working"
Pros: "Most people had movies and other things to entertain themselves with via rear seat displays."
Cons: "My rear seat display never worked, though I complained about it at least 6 times during the flight. Nothing was offered to aid or fix the problem besides the stewardess saying she'd reset it several times."
Cons: "Ticket agent was rude and 3 flights later found a super sweet ticket agent but 10 hours longer to get to my destination"
Cons: "Working plane mechanical issues"
Cons: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Cons: "Normal los azafato tienen que estar más pendiente ala tripulación que anda con nenes chiquitos los papas se se duermen y los salvajitos se creen que están en un campamento de verano.y quieren romper el avión más pendiente a eso"
Cons: "A small meal would’ve been appropriate on this flight considering it was first class. Only thing offered was a cookie"
Pros: "I liked the ability to choose my meal ahead of time."
Cons: "Pre-boarding drinks could have been offered to all business class customers, but again, the flight attendants with American aren’t as customer service oriented as those from Delta."
Pros: "Boarding was very smooth because the fligh had a lot of Sears availabke"
Cons: "Make AA a real earline to serve passengers not profits"
Pros: "We were happy with the selection of movies, tv shows, and games. The food options were nice - and the amount of meals, drinks, and snacks were more than enough to get us through the long flight."
Cons: "The seats were a little small and cramped, but no more so than any other airline."
Pros: "The service was excellent and the flight on time. Love American."
Cons: "The seats have been refurbished and if you are a plus size the seats are uncomfortable."
Cons: "Sat on the plane for an hour waiting for crew - limited air conditioning"
Pros: "Arrived early in CUN!"
Cons: "Food selection"
Pros: "friendly crew, good leg room, on time dperature and arrival. entertainment"
Cons: "one of the food items (beef sandwich) has alcohol in it but I was't told so I ordered from my child then discovered it after reading the label."
Pros: "The seats were comfy and spacious."
Pros: "On time with no delays"
Pros: "Take-off and landing were smooth. Food quality was decent, could have been better though."
Cons: "One of customers was rude. One of hostesses kept on bumping into my arm, waking me up twice and hit me on accident with the food cart without apologizing. Did not provide enough snacks."
Pros: "The crew are always excellent."
Cons: "The comfort is horrible. Airline companies keep shrinking the seats and charging more. Also they keep serving less food. And flight changes."
Cons: "Economybseats are very uncomfortable. No food. Baggage flow to arrive"
Pros: "Seat was good and staff were pleasant and attentive."
Cons: "In-flight music selection could have been better."
Pros: "Average. Expectation for US airlines are so low this flight score average."
Cons: "The breakfast, no hot meal just sugary food."
Cons: "I was told that because my passport would expire in 2 months that I wouldn't be allowed to board the flight. I was never alerted of this in the booking process."
Cons: "Had almost a 4 hour delay !!!!!"
Cons: "Wait time to board was delayed 20 minutes."
Pros: "I was so happy I could check in online and boarding was a breeze. I actually got to sit by the window when my original seat was in the middle. So nice of the ladies to suggest it to me."
Cons: "No complaints"
Pros: "Staff extremely friendly and helpful"
Cons: "Old plane with no individual tv screens!!! Didn't know these planes still existed!"
Pros: "Everything was on time and great."
Cons: "Ever thing was fine."
Pros: "It got me home in one piece."
Cons: "The flight was delayed after some passengers began boarding. The boarding process was also all over the place. When i finally got on the plane, the seats were very uncomfortable and I felt like a sardine being crammed into a small tin. the crew was at best, mediocre and boring. The in flight snack was two crappy pieces of cookie? Or was that a cracker? I did not eat it. The entertainment was one shared screen that I did not have a headset for, nor was I offered a headset, free or for a fee. The screen in front of me was too close and the screen behind that was further away and barely able to see it. I choose not to watch it for these reasons. The landing was rough at the end, everyone jolted forward when we hit the ground."
Pros: "I understand that the breakfast cookies are economical, and many people enjoy them, but can we add some variety or switch things up sometime, pleeeeease. My kids love the cookies. thanks Jesse"
Cons: "The cookies"
Pros: "Good communication"
Cons: "I don't understand why you boarded the flight when it seemed you knew there would be a delay to take off to SFO. We boarded only to learn we would sit at the gate for 30 min and the wait on the tarmac for anothe 40. Why not just delay the flight an board an hour later? It would have been a lot more comfortable in the terminal."
Pros: "Comfortable seats, attentive staff, good entertainment offerings"
Cons: "AA got rid of the video screens on the back of seats."
Pros: "Very nice gate crew, efficient boarding, quick and efficient takeoff"
Cons: "Found out that a lot of Argentinians do not obey the crew rules. Before the seatbelt sign turns off they already start moving to the front of the plane. But off course is not the airline duty to teach manners."
Pros: "Everything smooth. No hang ups"
Pros: "I liked the crew they were really helpful"
Cons: "The plane was to old I guess and it was a bit uncomfortable there was not enough space between passengers"
Pros: "all my flights have been ontime and they arrive earlier than the expected better late that never"
Cons: "no complimentary wifi"
Cons: "Jetway should not be backed up all the way to the counter. Stop calling so many groups for boarding without knowing that no one is actually getting onboard. Force subsequent groups to step aside until called."
Cons: "Loved the idea of a screen on the back of the seats, but the system did not boot up and the flight attendant announced that they were not trained on it and had "no idea" how to fix it. This made me wonder if there was anything of importance that they may also not be trained to do"
Cons: "The departure was delayed. And is unbelievable you are charging baggage"
Pros: "that connecting flight was close to arrival gate"
Cons: "flight AA5280 was canceled. Your confirmation number is MRCITQ. Operated by PSA Airlines AA5280 was originally scheduled to leave from O'Hare International (ORD) to Dayton (DAY) on Tue Aug 16 2016 at 9:45 pm."
Pros: "The seats were very comfortable"
Cons: "Just wish the bag checked staff would've been more polite"
Pros: "The flight didn't exceed 15 minutes to take off. Most AA flights I have taken in the past were delayed were 3+ hours. Boarding was completed efficiently and the entertainment, even though was on a common screen, was okay rather showing nothing."
Cons: "The crew was very unprofessional, yelling across the plane because they couldn't figure out the seating arrangements for a family. It seems there was an error on AA's part of overbooking. They also forgot to my husband's beverage and never looked back. It would also be nice to have individual screens with the ability to freely watch entertainment provided."
Airlines flying from Gainesville to Saint Croix have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights