Find cheap flights from Geneva to Kansas
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- High season is considered to be January, February and December. The cheapest month to fly to Kansas is January.
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Top 4 airlines serving Geneva Geneve-Cointrin to Kansas
Scores according to KAYAK customer reviews
Pros: "Crew was super amazing and friendly! Very good service also!"
Cons: "No seat back entertainment.."
Pros: "The best other than the fact it was packed full lol but that’s not Deltas fault"
Pros: "Crew was great, flight in general was okay"
Cons: "The plane itself and seating was filthy, some unknown substance fell on me from the vent above, there was a bunch of crumbs in the seat buckle that fell out all over my lap when I fastened it. I'm not sure the tray table was wiped down, or at least not very well. The in-flight tracker was completely incorrect, I was on a 4-hour flight and it read 14 hours and counting throughout."
Cons: "Get us off plane. Been stuck at gate in plane for over an hour."
Pros: "The flight itself was excellent. Friendly, helpful, kind — great attendants and crew."
Cons: "The flight was delayed 4 hours. We never found out why exactly. That was a little tough but staff was great"
Pros: "Boarding was very efficient. Flight attendants were helpful and kind and seemed to care."
Cons: "We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo."
Pros: "Quick and easy boarding and departing. Wonderful and friendly staff."
Cons: "Honestly, everything was great. Food and entertainment were a little lacking but for a 3 hour flight it was more than acceptable."
Pros: "Great crew, prompt and courteous despite the short flight"
Cons: "Flight departed an hour past scheduled time due to a snafu with flight attendants: they were either absent or really late or a replacement crew. Unacceptable personnel management."
Pros: "Amazing crew"
Pros: "The crew was polite and pleasant unlike the crew from KC to Boston."
Cons: "Telling us to check bags before we get to our seat and find out there is no more room."
Cons: "Just a bunch of weather delays because of the bad storms. I did not like the selection of movies and tv shows on the delta flight. So I just listened to podcast in my phone. But other than that everything was great."
Pros: "Helpful crew."
Cons: "These planes are tiny. Our equipment was B717."
Pros: "Small plane without bells and whistles and no middle seats."
Cons: "The internet would not work. I couldn’t use any of the inflight entertainment."
Pros: "We had the worst flight ever on Delta flight worst Attitude of the flight attendant she was very Rude i even told her she was"
Cons: "We didn't get served nothing to drink until 45 min to kc then by then i was so dehydrated i asked for a can of pop she said NO I SAID REALLY SHE SAID DELTAS NOT IN CHARGE OF STOCKING DRINKS & SNACKS SHE HAD MORE PEOPLE' TO SERVE REALLY EVERBODY IN FRONT OF US GOT WHAT THEY WANTED SO I HAD NOTHIN AT"
Cons: "2nd Delta flight on the same day that was delayed. This one only 44 min."
Pros: "Wonderful friendly crew. Comfy seat. Very pleasantly impressed with the comfort on a CRJ900 -- windows are large and closer to eye level, standing room is enough."
Pros: "Crew was awesome. Always available if needed"
Cons: "Food was just ok. Could have a little more movie selection"
Cons: "Never made it because of my originating flight"
Cons: "The airline cancelled the flight alluring weather conditions, when the reality was they did not wanted the plane to park in Kansas. The weather conditions were even worse on the flight I was moved to, and that flight was not cancelled. They absolutely did not care about the passengers"
Pros: "Overall good experience"
Cons: "Plane 1hr late taking off"
Pros: "Clean new plane. Very nice"
Pros: "Nice people"
Cons: "Waiting at gate in KC"
Pros: "On time"
Pros: "Bulkhead seating is great! Seems like food is improving... Keep up the good work!"
Cons: "Eventhough booked more than 6 mos in advance, could not find a second seat in COMFORT PLUS section! Bathrooms should be attended by flight crews more frequently! Where's the latest movies?"
Pros: "Everything was on time and efficient. I also liked that the captain came on and updated us on arrival, turbulence, weather, etc."
Pros: "Efficient and friendly"
Pros: "The movies kept my daughter busy."
Pros: "Staff were very good."
Cons: "We had an infant and in order to get a meal for the baby one of our paid seats did not get a meal. Very unsatisfactory for first class. The toddler meal provided was terrible. Stale bread, cheese on the sandwich was so bad the baby wouldn't eat it, and he eats almost everything. It was the first food I have seen him refuse to eat."
Pros: "Professional, courteous, and responsive attendants and flight crew."
Pros: "I did not like anything all. But the to last agent to help me after I was send to different airlines"
Cons: "And when I get to US delta Airline ticketr did not even look at my ticket she just send to Virginia Australia make me walk all over. I know it supposed to be delta"
Pros: "The flight was nearly full, but I lucked out. One person in my row did not show up, so myself and the other lady in my row had the benefit of having an open seat in between us. The crew was cheerful and accommodating. They did the normal beverage service, but also brought complimentary water and coffee 3x during the rest of the flight. This was greatly appreciated, especially after 5 days of drinking and partying. My buddies and I spent two and a half days in Las Vegas for a bachelor party followed by two days in the LA area for a wedding (yes we did it Hangover style) :) Thank you Delta!"
Cons: "My only complaint was that the flight was delayed out of LAX by about 30 minutes due to the flight in-bound being delayed. However, the captain made up most of this time in the air so it ended up being a non-issue."
Cons: "We were on the tarmac for almost 2 hours. It's probably LaGuardia but the experience was very bad."
Cons: "It was not acceptable and very disappointed that flight DL391 from SDQ to NY-JFK was delayed till it left at 4:40pm because there were no crew members to bring the aircraft to STO DGO the night before as it is usually done so that the aircraft sleeps over in las Americas. We were at the airport at 4:30am because the flight was scheduled to depart at 6:05am we were lucky to be able to rebook for a flight SDQ-ATL DL576 for the same day hoping to make the connection ATL-IND. Unfotunately that flight was rerouted to Charlotte due to bad weather conditions with a delay of 3 hrs before it landed in ATL thus missing our connection to INDI and had to sleep in ATL and leave the next day to IND thus missing a meeting commitment that we had in IND. We should and expect to be compensated by Delta for this."
Pros: "I like flight comfort in air"
Cons: "Crew member were rude and pilot feels like never fly plane before , he landed in high speed and our plane jumped back in air , two passengers almost had heart attack ! We’re taken out on medical bases"
Pros: "Made the best of a overcrowded messy airport"
Pros: "Horrible seats. Scraped up my knees on a screwhead on the seat in front of me. Way too cramped."
Pros: "Boarding was delayed, but flight crew & desk staff moved us quickly through & off we went. It was efficient & well managed."
Cons: "A bit cramped on board. Thinking of the discount carriers while smooshed in with my aisle mates."
Pros: "Easy to boar, no delay and arrived on time"
Cons: "One of the flight attendant was a little rude to some passengers."
Cons: "Delays. Ways late."
Pros: "The service and non stop smooth ride. Boarding was a new experiance taking a bus to the plane. Was quick and crew helpful storing my carryon. Everyone very helpful."
Pros: "Great service, free movies, nice crew."
Pros: "The quick flight was nice, the flight attendants were super sweet and kind and were willing to give me extra snacks when I requested for them. No screens on this flight, but understandable since it was such a short flight :)"
Cons: "Too crowded."
Cons: "Flight attendant late arriving to his job causing a 30 minute delay in boarding. Desk staff at airport seemed more interested in their own conversations than helping passengers . Fight attendants seemed uninterested in their jobs and lacked warmth. 45 minutes late arriving in Kansas City no announcements from captain"
Cons: "I'm sure it was an excellent flight. I don't know though because Delta didn't manage to get me on it."
Pros: "on-time and quick boarding times"
Cons: "Waiting too long before take off with no circulation of cool air"
Pros: "Plane arrived early"
Cons: "They board the front of the plane first, meaning the aisles get clogged up slowing down the process. Also, staff kept insisting pre boarding that more people needed to check their bags because there wasn't enough overhead bin space, but there were plenty of bins not full by take off."
Pros: "Flights were on time..."
Cons: "Worst seats ever. Uncomfortable. Didn't recline and were supposed to. Was told by the attendant "that's too bad. It's supposed to" when I mentioned it."
Cons: "According to the website and documentation a card holder is supposed to get the first bag free when using this card. I did not, so I will be cancelling the card."
Pros: "Good seats, friendly staff, quick boarding."
Cons: "free snacks"
Pros: "Attentive crew, plenty to drink"
Cons: "Not crazy about the seat arrangement on this plane"
Cons: "some more leg room"
Cons: "It’s hard to get used to not having seat-back entertainment when you’ve had it the rest of the trip!"
Cons: "Virgin seats are not the best business class seats out there..."
Cons: "Dear Sir or Madam: My two colleagues and I bought our tickets from BWI to Geneva, via London Heathrow, through Kayak as I have many times in the past. However, the Kiwi.com travel agency did not flag that the ticket from BWI to London Heathrow allowed for one piece of checked luggage, but the ticket from London Heathrow onwards to Geneva did not allow for any checked luggage. Also astonishingly, we had to pass through Customs, reclaim our checked suitcases from the baggage carousel, and check in again through Customs to board the onward flight, both coming and going through London Heathrow. In addition to the extraordinary inconvenience that we could neither transit at London Heathrow to our connecting flight without going through Customs twice and that we could not check our luggage through to our final destination, we also had to foot a higher baggage charge to allow for checking in our suitcases, now that we had arrived in London Heathrow only to discover this that our onward ticket did not cover one piece of checked luggage. Had we known that the seemingly better price posted by Kiwi.com on Kayak’s comparative offerings came at such a high price of inconvenience and additional expense for the luggage, we would have taken our business elsewhere. It was deceptive of Kiwi.com to engage in such practices, even if it disclosed these conditions in fine print (for no one would expect, nor have I ever seen previously in the hundreds of flights I have taken as a Million Miler on United), without flagging this. And similarly, it was irresponsible of Kayak.com to allow this “apples with oranges” comparison on its website. I’m making three more international trips in December, but I’m inclined not to use either Kayak.com and most certainly not Kiwi.com for future airline ticket purchases."
Pros: "Boarding OK, Seats very very comfortable. Enough space for my long legs"
Cons: "Coffee and tea were proposed, but have to be paid. I would understand for alcohol, but for tea and coffee, as a customer I felt a bit insulted"
Cons: "The seats rows are too close - high density."
Pros: "Nothing comes to mind."
Cons: "Crew was not friendly at all. Why do they do this job if they hate dealing with the passengers? They act as if we are a burden to them."
Pros: "Tight in ecomony. Aisle seats are bad I was hit the entire flight."
Cons: "Seats not the best"
Pros: "Excellent customer care"
Cons: "Hand sanitizers would have been great."
Pros: "i was cold and i woke up to find an *extra* blanket on me. quickly unwrapped it and put it on and all good after that."
Cons: "ba website messed up our meal selections. luckily the staff were nice and gave us something suitable."
Pros: "personnel extremely courteous, helpful and looked like they enjoyed their vocstion."
Cons: "not being able to check bags thru entire trip from gerneva thru London to lax. had to travel thru customs etc to get backs and then travel to terminal 2 from terminal, awful experience. made connecting flight by 15 minutes."
Pros: "Easy flight schedules"
Cons: "Legroom in first class is a joke."
Pros: "Efficient, on time"
Cons: "Crew was not friendly and a bare bones plane"
Pros: "flight was not crowded and service attentive and courteous"
Pros: "Was not able to check in for the flight on the ba.com. Called BA on the phone - no help. Person in the Geneva airport - unprofessional, unhelpful, had to go to another agent to get seat assignment. British Airlines - disappointing."
Cons: "Customer service - useless and with attitude. Couldn’t check in for the flight either on ba.com or over the phone."
Cons: "Even after booking three months ahead, my husband and I were seated in middle seats, rows apart. We asked several staff people at the airport to rectify the situation and none could."
Pros: "Very smooth landing"
Cons: "Lots of turbulence"
Pros: "The 787 aircraft is better"
Pros: "arrived on time"
Cons: "Coffee/tea was not free"
Pros: "The kindness of the service people."
Cons: "not even water was offered- i left the flight really dehydrated, and with a terrible migraine because there was a young baby behind me who was crying the entire time. The flight was mostly empty yet no one suggested moving the baby and parents (to the back) or the passengers around the baby to seats that were more quiet."
Pros: "The crew members were cheerful and competent. No complaints."
Cons: "Security was slow, slow, slow and confusing. Arrived at gate after boarding had started. Did not like having to pay for a mediocre cup of coffee. Seats were not very comfortable and very cramped - and no, we are not overweight."
Cons: "I paid money when I requested seat assignment online. I’m not sure what I paid for as our seats were standard."
Pros: "I always enjoy the BA flights. The crew is always warm and welcoming and they run very efficiently."
Cons: "Plane was still dirty from the previous flight. First time I've every seen that. And there didn't seem to be a soft-drink service - even for a glass of water. All refreshments had to be purchased"
Pros: "Felt room in spite of being in coach. Friendly flight attendants."
Cons: "My first leg flight was delayed and I booked through kayak on two different airlines and the first airline did not communicate with the second airline so 5 passengers ran to make the change and arrived 1 min after the jetbridge to get on the plane was pulled away. It was incredible frustrating and could have very easily been avoided with communication from the airlines"
Cons: "Delayed and poor food"
Cons: "Computer malfunction cased for tons of flight delays and cancellations making for a long and not pleasant experience"
Cons: "Beverages not included and food only by asking"
Pros: "It was a short flight but the plane and staff were amazing."
Pros: "On time."
Cons: "Last-minute gate change with no announcement."
Cons: "Everything was for sale only."
Pros: "The way to goA380"
Pros: "Everything was great during the flight."
Cons: "Immigration in Boston took 1+ hour standing in line and get through."
Pros: "We were singled out by the ticketing agent and forced to pay 55 francs (approx $52 us) to check in a bag that clearly fit In the overhead storage compartment. additionally there were loads of other folks with bags the same size or even larger boarding the plane."
Pros: "The best the crew"
Cons: "The airbus plane. The seats are the smaller I've seen. Boarding is not very well organized. Pleople should be online and not all together at the door pushing."
Pros: "Nice sized plane, comfortable seats - even in economy. Wide choices for entertainment. Food was okay."
Cons: "The cheese thing they served with the breakfast had a strange aftertaste and really didn't like it. Would have liked something fresher."
Cons: "After a three hour delay- the flight was canceled. Was able to rebook flight for next day but took eight calls to find a room for the night. It was a bit of a nightmare. Had pre paid for up graded seat but one was not available on the re-booked flight."
Pros: "Short flight, no complaints. I liked that coffee was served with milk."
Cons: "No real complaints."
Pros: "Prompt flight. Food I flight service."
Cons: "Felt cramped in the seats."
Pros: "Comfortable seats. Movies were good."
Cons: "One stewardess was rather rude. People on either side of me noticed how rude she was to me."
Cons: "Your ATM not working and my wife and i having to leave the line to another location we were directed. Even that took an extraordinarily long time. We also were forced to pay excess for our carry -on which was not required of us going to Geneva. The flight itself was uneventful."
Cons: "We were not able to prebook or buy a seat because of a glitch with the computers in Geneva."
Cons: "Seats were very tight and cramped."
Cons: "This flight was meant to fly out of Brussels, literally twenty-four hours after the attacks on Brussels Airport. As soon as I saw what had happened, I called British Airways at 9am to attempt to move my flight to a different airport, as my connection back to LAX was out of Heathrow. Fortunately, I was in Ghent, not Brussels. So I spent two hours (at 20 cents a minute) trying to get someone to re-route my flight. It was very difficult to even get a call through, as you can imagine. This is pretty much verbatim of my frustrating exchange: BA: We aren't showing the airport as closed tomorrow, so we can't help you. Me: The International departure lounge is rubble - I don't think my flight will happen. BA: You should still plan on it. Me: I'm in Ghent. What you're suggesting is, that I get myself somehow to a city on lockdown, with no train service, no Eurostar, no metro or bus service. Plus it is clearly unsafe - another bomb went off on the metro. You're telling me that I need to go there? BA: Yes. Me: As one human to another, you are seriously suggesting that I go someplace unsafe because you won't reroute me. BA: Yes. At 6pm, they went ahead and let me know the flight was cancelled. The airport was closed for three days in the end. There is very little chance that I would have made my London connection if I'd waited for them to do their job. Needless to say, I'm never flying with these people again. I got myself to Heathrow via taxi/ferry/train. I ate the cost of the flight. I won't even go into how we were locked on our incoming flight for 45 minutes because they couldn't figure out how to open the doors."
Pros: "Crew was nice, plane was reassuring :)"
Cons: "The stew said I could get internet by buying it, which I did, got connection long enough for AA to charge my credit card, and no connection ever after, $20..."
Pros: "Great crew"
Pros: "Everything was easy"
Pros: "Great stewardesses"
Cons: "I’m 6’3. My legs don’t fit in the provided space and I’m too tall for the head rest."
Pros: "On time, crew was nice."
Cons: "Seats are too tight. Board from the outsides in, not front to back. Windows seats in the back go first (after first class, ADA, etc), and fill the cheap seats back to front. As it is, literally everyone with an aisle seat ends up on first and overheads fill before people have a chance to know, requiring a lot of against-the-flow foot traffic and delays pushing away from gate."
Pros: "borden pass hade no gate no."
Cons: "Had to clean my seat before seating."
Cons: "We stayed one hour in the plane without any reason"
Cons: "Speaker volume was too high."
Cons: "My luggage was delayed. I received it the day after"
Cons: "The gentleman sitting next to me never turned his phone in to airplane mode. His phone rang several times while the flight attendant was going through the safety procedures right in front of us. This was after the announcement came that all electronic devices where to go into airplane mode. The flight attendant did not do anything and seemed to ignore the phone that kept ringing. The gentleman was even talking on the phone while the flight attendant was going through the safety procedures. Later while landing an announcement came over that we were to return to our seats, close all tray tables, and seats ts in the upright position. At this point the gentleman sitting next to me leaned his seat backwards. The flight attendant passed by the gentleman at least three times and never said anything about his seat back. Evidently this flight attendant did not care to do his job properly."
Pros: "The flight was shorter than we expected! And after a long flight that was most appreciated."
Pros: "late boarding - Chaotic at the boarding gate"
Cons: "BAD Public Relations: AA announced the flight was overbooked, then called up 3 young ladies. Their reaction was seen by everyone. They had just gone through the entire procedure to get to the gate and were forced to be stranded. FIRST CLASS: food service: could there be a rating less than POOR? we were given 10,000 miles (yes that bad) but just like Whose line - the points don't matter when the airlines is that bad! Crew response: We're not any worse than the other airlines - my response: WRONG! NO WIFI NO entertainment NO CHARGING AREA magazines were missing pages in both seats- requested new one never received"
Pros: "Sat in exit and it"
Pros: "Crew was very friendly. Flight departure was on time."
Cons: "The food. Same sandwich the last 4 years."
Pros: "They got me there on time"
Cons: "Long delay getting off STL-CLT. Made it to gate for CLT-ROC. Then, crew delay. The usual crammed interior, cheap snacks, feeling about like a public bus"
Cons: "There was a delay from Charlotte to Dallas but not too much so it was fine. Once we arrived in Dallas, however, it took an absorbent amount of time for the crew to open the door. On top of that, the skyline in Dallas was broken down and it caused me to miss my flight completely. I’m a student so I don’t have much money so I had to “sleep” in the airport because I couldn’t get a hotel voucher due to the fact that I missed my flight due to the airport and not the airline itself. My next flight is tomorrow morning but now takes away time from an incredibly busy and tight schedule that I was on. Not happy at all with the Dallas airport."
Pros: "Pretty average experience nothing bad but nothing superior"
Pros: "Staff at gate were very nice"
Cons: "Flight was delayed three or four times throughout the day"
Cons: "The connecting flight from Barcelona was delayed and there was inadequate time to connect. Horrible travel via AA to and from Barcelona. You guys should be embarrassed to tears ... and that is be overly gracious to AA."
Pros: "Efficient flight with friendly staff."
Cons: "Terrible lead flight attendant"
Pros: "Nice entertainment options."
Cons: "No free WiFi for message."
Pros: "No problems."
Cons: "All was well."
Cons: "I asked for water and juice, they just gave me juice"
Pros: "It Was Great. Flight Attendant Rita Was Amazing. The Flight Was Quite And Relaxing."
Cons: "That It Didn’t Last Longer. It Was A Short Trip."
Cons: "Lost my luggage and flight delayed"
Cons: "Seats were very uncomfortable and tight. I felt like I could not move for 9+ hours. Seats should be roomier, NOT tighter, for international flights. I will never fly American Airlines for an overseas international flight again."
Pros: "Comfortable and smooth"
Pros: "Comfortable flight. Great communication from pilots, and the service was great."
Cons: "Very old fashioned plane, with one tv to watch a movie. I don't think I've flown on anything like that since the 90's."
Pros: "Friendly flight attendant and arrival earlier than expected"
Cons: "There was nothing not to like. We took off on time, had no turbulence, friendly service and landed early."
Cons: "Finding checked luggage at philadelphia airport. Inadequate signs and helpful people. It was very hard on my wife who is disabled to walk to the luggage carousel and we didnt see anyone who could help with disabilities."
Cons: "i ask the crew for help to locate my luggage because we didnt pick it up after we landed in chicago for custom check! we were told in thailand that our bag will be going to wichita and we did not need to pick it up in chicago, when i try to do the self check in their machine didnt work! so i had to wait in line, and then wheni ask the crew member for help to locate my luggage she said she is too busy!!!!!"
Pros: "Good crew"
Cons: "Very dark and hard to see entire trip Overhead lights too bright and aimed at odd angle"
Pros: "This flight was amazing! The crew was friendly and helped me when I had a panic attack from flying. It was very appreciated"
Cons: "Paid for upgraded seats to get more legroom in main cabin. But legroom in Row 6 was still cramped."
Pros: "Very helpful crew"
Cons: "They cancelled my flight "due to weather" when the storm wasn't to hit the destination for more than 6 hours AFTER arrival. I was stranded in PHX for TWO DAYS WITHOUT compensation."
Cons: "It's not the first time that I was forced to gate check my carry on luggage. They claim that the cabinet in the plan is full while actually there is plenty of spaces for multiple luggages to be there. The crew was rude and refuse to explain it in an acceptable way. When I asked why cant I carry it when there is enough space, she simply says because you just can't. Do you want to take the plan or not! This is unacceptable."
Cons: "We waited in the plane at the gate for over two and a half hours after scheduled departure time. I understand that things happen and illnesses are sometimes sprung upon us but that wasn't the issue. The issue was that there was not a backup in place for an instance like this. I understand the time of night was the main issue but planes are flying 24/7."
Pros: "Everything went well. Great assistance because I can't walk far. They got me to my gate on time."
Cons: "Delayed plane on last leg of flight, over 1 hr."
Cons: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."
Cons: "Movies broken has to change seat"
Pros: "Well, there wasn't any entertainment, but that's ok. The flight attendants were nice, and the flight was on time."
Cons: "No complaints here!"
Pros: "I would definately fly with them again."
Cons: "I did not like that they changed the seating arrangments & my husband & I were not able to sit anywhere near each other."
Pros: "The flight was on time and the crew efficuent"
Cons: "The airplane was cold."
Pros: "Easy booking, Great prices"
Cons: "Constant delays and cancellenations"
Cons: "due to an inversion between my surname and my given name ( highly due to the fact that kayak or priceline doesn't use the international denomination) i wasn't able to board on my first flight scheduled from Charlotte at 4.04pm, landing in JFK at 6pm. neither American Airlines nor priceline gave me assistance. Result: i had to book another flight (148$)expected departure 8pm, which finally took off at 9.39pm. Landing in JFK at 23.40pm. Unfortunately my connection flight was scheduled at 23.55pm. so i had to book a new flight the day after (450$), one night in hotel (175$), i lost the validity of my train ticket to my city (Marseille) and had to book another one (154$) total extra cost 928$... I'll never book through you again and will make you bad advertisement, except if you make a commercial move equivalent to the extra cost generated by the extreme incompetency of your subcontractors."
Cons: "Flight was delayed 2 hrs"
Cons: "The airline cancelled my return flight home from a Venice without notifying me because they said I was. “No show” on my previous flight over. This was absolutely not true. To cancel someone’s flight and not alert them is highly unethical."
Pros: "Friendly crew"
Cons: "Very cramped and uncomfortable seats in Economy. 2 hours late arriving in KansasCity."
Pros: "On time, plane in relatively good shape."
Cons: "The entertainment system is of low quality and kept freezing and needing reboot. It is almost impossible to hear the movie sounds. Somehow the food served was truly disgusting, like an horrible TV dinner. United always stands out on international flight for having the worst dinner served. Always take your own lunch with you! Finally it has been my consistent experience on United that the stewardesses are really unfriendly. They do their job just fine but do they look so miserable compared to other companies. Do the airline treat them real bad?"
Cons: "We missed the flight."
Pros: "Exceptional service by the flight attendants."
Pros: "Crew was lovely."
Cons: "I had to gate check my bag and then waited 45 minutes to get it back."
Cons: "lost bag"
Cons: "Not great customer service, I get the feeling that some of the flight attendants "just don't care". Trying to watch movies on your own device just doesn't work. Movie hangs every five minutes or so."
Cons: "Check in process was at kiosk was long wait"
Pros: "Nothing special"
Cons: "Seats very dirty sticky Not clean at all"
Cons: "Due to United delays in Bogota we were put on a standby flight 3 hours later. We didn't get on. Then had another connection two hours later that was delayed due to maintenance. Spent over 10 hours in airport. And over a total of 30 hours traveling ☹️"
Pros: "Friendly staff, outgoing and professional"
Cons: "Wifi charges are a bit gouging"
Pros: "The flight crew seemed worn and a bit surly. They ran out of two of the meals and the one I got was oddly seasoned but it was warm. We sat on the ground quite a while while they fixed the PA system with no water then there was a women they'd let on the flight even though she had a different destination - supposedly they spent an hour looking for her bag on the plane. Do you hold up a whole plane load of people that got on the right plane for the woman that didn't and how come when they checked her ticket - no one noticed?"
Pros: "I paid extra for Economy Plus. That should be the standard seating."
Cons: "Any flight where passengers have no chance to eat should provide more than a cookie."
Pros: "We toured the Boeing plant in Everett (Seatle.) I wish I had bought a T-shirt I saw in the gift shop. It read, "If it ain't Boeing, I ain't going.""
Cons: "Except in the row right behind 1st Class, the seats are kinda crammed (in.) On a commercial on one flight, during the spiel about safety, the movie screen showed about 5 or 6 cabin attendants putting up their trays in prep for landing. Tey all leaned forward as far as they could to reach their trays. I looked around. I could reach my tray with my arms at my sides. If the actual airplane had had it'w seats spaced apart as in the movie, the plane would have been fully loaded with some 35 passengers. I forgot what airline it was, maybe yours?"
Pros: "We made it home alive, so that's the main thing."
Cons: "Three hour delay, which wasn't clearly explained. From others waiting with us, we gathered that flights were delayed fur to some travel plans for POTUS. Does that always happen? I can't imagine it does."
Pros: "Crew allowed me to sit beside my wife in economy plus seating."
Cons: "United Airlines lost my luggage in Chicago after going through customs."
Pros: "Captain was communicative before departure and during flight Boarding was orderly"
Cons: "After aircraft was parked a strange loud noise could have been heard for 30 seconds. Would be nice if a crew member (flight attendant or captain) assured passengers that it was normal. Noise didn't seem normal and I was very concerned. No infotainment options."
Pros: "Excellent service and comfortable seating, even in economy."
Pros: "That transportation was available in Chicago."
Cons: "No problems."
Cons: "I understand aircraft safety is paramount, but 2 hour delay also meant we missed dinner reservation at destination on Mother's Day"
Cons: "The gate in Newark was a dump and the boarding process was chaotic"
Pros: "on schedule even though ORD had some weather issues but yes good flight.."
Pros: "Smooth flight and on time"
Pros: "First class it was owsome"
Pros: "Employees need to understand that many people who don't fly often have an anxiety about the whole process. Being friendly and helpful goes a long way in making the experience less of a hassle. United seems to understand this and for the most part their employees were very friendly and helpful. I will choose united whenever possible."
Cons: "TSA employees need to lighten up. I think they can still do their job and be friendly at the same time. They all seem to hate their jobs"
Pros: "Though the airplane arrived late for boarding (due to inclement weather and air-traffic), the airline worked fast to make sure that the plane was clean and ready to board. The hostesses were very kind and helpful."
Cons: "There were no gluten-free options for snacks. There was no entertainment, which isn't really a problem for shorter flights."
Pros: "Flight delayed for a short time, explanation given- satisfying. Delayed flight info sent via text very helpful. Flight attendants and staff, very attentive, courteous, professional and informational. Over all satisfied with United airlines, thank you for my sucressful trip to Kansas City to celebrate my grandfathers 90th birthday!"
Cons: "Waited at the kiosk at the gate desk, took about 20 minutes for an agent to appear and help with customer service."
Pros: "Quick flight."
Cons: "Flight was delayed for 40 minutes because of "paperwork" according to the pilot. We boarded the plane on time however had to sit on it during the delay. We were not informed of what was going on until we had already been waiting for 30 minutes. When they informed us of the delay they offered everyone free direct TV in flight to make up for the delay. Once we finally took off they announced that the direct TV was not actually working. The flight attendant making the announcements was not sincere and rather unprofessional. Luckily the pilot flew fast so we ended up arriving only 10 minutes late."
Cons: "Long boarding and delayed flight, lots of walking"
Cons: "We have to pay for food on a 2 hour flight? Just snacks, no meal even though it was dinner time. The stewardess doing announcements was obnoxious. She had an odd way of speaking with strange pauses, she kept calling it Kansas instead of Kansas City, and she made condescending remarks about it."
Cons: "It was a small, commuter plane and everyone was to gate check any carry-on that wouldn't fit under the seat, like rolling bag. My neighbor did not check his and took up more than half of my leg room. He was NOT friendly and I was not willing to anger him by complaining. But he should not have been allowed to bring it on board. This was a United flight, not Lufthansa."
Cons: "The flight was delayed by over 4 hours, there was no clarity on what was going on. They made us change aircrafts, the ground staff was mean at best. In spite of the 4 hour wait they didn't even bother serving food or made any announcement to handle passenger anxiety and concerns. Delays are sometimes unavoidable and I have had experiences in the past but none that was handled this unprofessionally"
Cons: "Arrived at the airport a little over 2 hours ahead of time to get through security- but the back up was at the United desk just checking in our bags. Only 2 agents working to check in an international flight is ridiculous. We flew through security with no issues once the bags were checked."
Pros: "It was a routine cross country flight! Smooth boarding, deplaning and good service from the Crew."
Pros: "I made it to the airport safe and sound."
Cons: "It was a complete cluster as if no one knew what was going on. Once we were finally able to board we sat on the plane for an additional 30 minutes or so because the air conditioning went out on the plan and we all had to sit there in the scalding heat while they fixed it."
Pros: "Nothing to like"
Cons: "Did not like having my flight pushed back and back and back, to then be cancelled due to "air traffic control". Did not like my flight being rescheduled to 3 days later and that day being 4th of July. Did not like buying another flight for $300 so I could get to where I was going."
Cons: "When I boarded the plane, I noticed crumbs and grease marks on my seat and crackers all over the floor at my feet. Rather than clean my area, the stewardess handed me wet wipes."
Cons: "Sound was not working in my seat. Food was awful."
Cons: "We were delayed, no big deal. Then we got on the plane and set there on a hot plane for over 30 minutes waiting."
Pros: "Delayed in Denver"
Pros: "It's was quick."
Cons: "Delayed a bit but mostly ok."
Pros: "The professional services"
Cons: "Cramped leg space"
Pros: "Good flight attendants"
Cons: "Small seats"
Cons: "Didn't have a plane for us. Over 3 1/2 hour delay. Every time I fly this airline there is an issue with the flights."
Pros: "Went smoothly & on time"
Cons: "Didn't see any flying monkeys going over Kansas. They promised me flying monkeys..."
Cons: "At the boarding gate, there was really really mean crew operating the boarding. There was one guy on standby, was told to wait so he did but he didn't get the seat . I understand that could happen but how she spoke this guy was absolutely rude and she did say " that's not my fault! That's your fault!!" And slam the door ... When we asked her for adding miles , she did as complaining " I am here for the flight to Ommaha ." Even though she was not , she is working for United airlines , isn't it her job ??? She was like that to every customer and that presents your company's value ... When the gate was for us , she was back at the gate ...... I am so disappointed for this poor customer service. Even though if I mention here , I know nothing would change and I hope this one voice will reach to the company somehow and make some change ."
Pros: "Totally on time: excellent everything. This was a smooth flight both ways."