American Airlines did everything they could with the high Spring Break crowd. I was frustrated to be changed from 1st class to a middle seat at the back of the plane. This has happened before, not sure booking 1st class and paying the extra actually works.
Never going to fly your airline again if it can be avoided.
I like that the flight attendant was very attentive and helpful. The meal menu could have more of an variety of food choices.
American has been able to implement an algorithm that makes it possible for nearly every one of my evening flights to be late. Congratulations!
The flight attendant use 1.5 hours to answer my call. My dirty food tray was unattended.
I was originally scheduled on AA 1763. When I landed in Miami, I went to the counter for flight AA 2115 to try to move my flight to this one. I was in a first class seat on AA 1763. While they moved to me this flight, I was told that there were no other 1st class seats available and they assigned me into coach. However, when I was getting off the plane I noticed that one of the pilots who was also in line to go jump seat - somehow miraculously got a 1st class seat on this flight. It is actually infuriating that I had a paid 1st class seat yet somehow they would move an AA employee ahead of that. At a bare minimum, they should have compensated me for the fare difference and I really think paying customers should ALWAYs get the premiere seats.
Everything about the flight was lovely. My only suggestion would be to offer a few more options of tv series from Apple TV or HBO.
Crew were all friendly and helpful. It was a short flight so just a beverage service with a cookie. After we were boarded the plane took about 45 minutes to leave the gate but it was New Year’s Eve so not shocking there was some delay. Overall good experience and very grateful.
Did not get any refreshments. Crew was very nice but limited. Small seats
My flight was delayed for 17hs because the pilot forgot his passport!!! What a joke. AA used to be a great airline, now I have to think twice before flying with them again.
there was no food or entertainment on that short 1.5 hour flight unless you mean the cookie and the overhead announcements... Those Q-400's are the workhorse of the rugged coast and mountains for sure.
Smooth on-time flight but NO AC in the middle of the cabin. Business Class and the rear of the cabin were too cold but mid-cabin was stuffy and hot with virtually no air coming out of the ducts. Made for a very long and uncomfortable flight.
My seat was covered in vomit and I will be reaching out to Air Canada
On board WiFi is a bit flaky. Good for streaming music but getting Air Canada’s entertainment to play was hit and miss.
Food can be better. Taste and option, the pasta wasn't the greatest.
I was very excited when we were to arrive 19 mins early . However that did not last long since there was no available gate and sat there waiting almost a hour.
The space for seats were uncomfortable and lack of leg room . I paid extra for more leg room. I’m not a big person.
The connecting flight was canceled without any compensation. I spent the whole night in Vancouver International. Very bad experience.
On the flight from Montreal to Calgary the flight attendant we had was excellent. Unfortunately I did not get her name but she made the flight very comfortable and enjoyable.
It was a good flight- but it is not clear to me why AC suggests to come to the airport 4 hours (!) before the flight. Even the locals said that’s a bit of an exaggeration. We were there 2 hours before as usual and that was more than enough.
