We traveled in a small Cesna so there was no food or entertainment. The pilot was excellent enjoy being able to see the places we were flying above. It was an OK flight.
My pilot on Cape Air was AMAZING!!!! I hoping that next time I fly I have him as my pilot. He made me feel safe and secure in his skills.
It was not what I had expected but it was a great way to see the landscape.
Pros: "ground crew, pilot, flight was smooth and gate connections to Jet Blue in Boston were fantastic!"
Cons: "leg room"
Pros: "Clean plane"
Cons: "Seat is not comfortable. It is too hard. My muscles fell asleep"
Pros: "I had the opportunity to sit in the co-pilots seat! What an amazing experience.. Flight departed on time too."
Cons: "Nothing at all.."
Pros: "Such a small plane didn’t expect the seats to recline. Liked the view but Boy is it warm onboard"
Cons: "Not much you can change on a puddle jumper"
Pros: "I flew in from Houston, TX to visit family in Sharon, VT. The closest major airports are Boston and Manchester and both are several hours away. For a few extra bucks, I can fly to Lebanon, NH thanks to Cape Air and save my family members hours and hours of driving. Very convenient. The Cape Air staff and pilots are always super friendly!"
Cons: "The plane can be kind of loud; it is certainly a good idea to pack hearing protection."
Pros: "Considering I was a bit scared flying on a small plane my pilot was excellent. I enjoyed this flight so much. It was spectacular!"
Pros: "Flight from Havre to Billings was fine, from check in through security and to the flight. Smoke from CA, OR, NV fires really limited the view, but CapeAir did fine with their service"
Cons: "Seats are a little small, but that is to be expected in such a small plane. Other than that, the flight was great."
Cons: "the flight was hours late, they didn't offer an answer or apology and when we arrived the bags took way to long to arrive. Never flying jetblue ever again"
Pros: "Seat was comfortable and JetBlue agent helped me and my husband to get seats together."
Cons: "No complaints"
Pros: "Boarding was reasonable, movies were ok and crew was attentive. Overhead space was good and leg room was satisfactory. Does seem to be a bit big than other airlines."
Cons: "Would prefer Seats to have been more comfortable. Difficult to place backpack under seat due to TV utility box. Snacks could have been better such as dried fruit, vegetable chips or herbal, decaf tea."
Pros: "The seats were not very comfortable. My seat was very mobile. When the person behind me would get up they would grab my seat. The flight attendants didn’t seem to care about anyone other then the customers in the front row and by the exit row. It was very cold in my area as well not just by the emergency exit."
Cons: "The flight attendants should show that they care about ALL the passengers, not just the ones that they know or ones who are paying more for a seat."
Cons: "The issue was NOT the flight this morning, it was that I was left to sit 6 hours, getting no sleep, before the flight the evening before was canceled. I understand that weather can cause disruption but there is NO WAY it should take until midnight to make the decision to completely cancel."
Pros: "Lots of space."
Cons: "Could have cleaned the spilt coffee from the tray table which was dry and sticky. Flight delays could have been communicated earlier (instead of after we were already delayed in boarding and it was already obvious)"
Cons: "Entertainment system did not work and my seat did not recline"
Cons: "Flight was delayed. I know these things happen but what a bummer. Also for the entertainment, the map / location channel is terrible. It’s mostly ads. It wasn’t worth it to watch and that was a real bummer."
Cons: "The plane was 2 hours late with no explanation and no apology until we were getting off the plane."
Pros: "It stinks when you plan on the TVs, but they all don't work."
Cons: "It stinks when you plan on the TVs, but they all don't work."
Cons: "Couldn’t find the plane. Went to Seaborne counter and they sent me to Vieques counter. No one at Vieques. Back and forth until 10 minutes before flight is scheduled to leave they tell me it has already left. Great coordination between air lines and great experience."
Pros: "Absolutely nothing"
Cons: "Employees where super rude flight was delayed and we weren't even informed never flying with this company again my first and absolute last time."
Pros: "Crew was friendly and the flight was fast and conviene. Simple boarding process. Flight is loud. Bring headsets or ear plugs if you're sensitive to loud noises."
Pros: "Good help from the counter. Very courteous service at both arrival and departure destinations. Great customer service all the way around"