|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 12% increase in price.|
Average price of a round-trip
|$522||(avg. price over the last 2 weeks)|
Good deal for a round-trip
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Georgia to Island of Hawai'i.
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Scores according to KAYAK customer reviews
Pros: "Everything except ATL maneuvering nightmare. When I deplaned Delta I mistakenly got the Delta flight to Seattle gate info. OK. It turned into a very hard time after that just to obtain correct GATE location for ALASKA AIRLINES flight to Seattle. The mobile check- info was incorrect. Would have saved me the struggle to change terminals and ride escalators with luggage for what seemed like forever."
Cons: "The above"
Pros: "food and modern planes , service of staff is very good ."
Cons: "actually nothing"
Pros: "Flight attendants could not have been nicer.. highly recommend"
Cons: "I made the mistake of wearing shorts and a t-shirt. Would have loved a blanket but they don't have any. The crew did ask for the temperature to be increased a bit though. Just a quibble...."
Pros: "Only one host was good and rest air hostes were rude"
Cons: "There service was bad ... bad seats in first class ... no entertainment ... tablet they gave me went dead in 30 min ... won't give another out ... counter girl was rude and I told her I am status holder with American Airlines and I can have 70 pound bags but she was like no 50 is the limit and even I was flying first class till bag limit was 50 lb ... over all bad service and I will not fly again with Alaska which is considered the number one airline in USA ha!!!"
Pros: "It was early on arrival even. The pilot let us know what was going on all during the flight."
Pros: "Exceptional flight crew - attentive and friendly."
Pros: "Crew was sincerely nice. Breakfast was OK but a bit too simple for a 5plus hour flight. The entertainment system is a tablet you get in first class or you can pay for it in coach. Is loaded with many movies and tv shows"
Cons: "The seats in the first class cabin felt old and some have the cushions so worn that is like seating in a flat chair."
Pros: "Punctuality was excellent! Crew was good. Seats were comfortable."
Cons: "There is no entertainment provided and the Wi Fi didn't work at all!"
Pros: "They see you as you, not as just another customer."
Pros: "Great service"
Pros: "I loved the extra room for feet. And the size of the overhead storage I loved the chocolate treat And the cheery steward chatter on the overhead speaker Best flight experience in many moons Looking forward to next Alaska experience"
Cons: "My seat 12 A. Had no window"
Pros: "The power outlet..."
Cons: "that it didn't have tight enough holes to hold the plug in place (it would keep falling)"
Pros: "Cabin crew were very nice."
Pros: "Great customer service"
Cons: "Connection flight was cutting it just a bit too close. It was a 30 minute gap."
Pros: "the upside was that legroom was ok--i'm 6'2". plane did leave on time."
Cons: "1) not that alaska does any worse than others, but boarding is increasingly unpleasant. 5 grades of 'rewards' groups boards, then children, then military, then the elderly, etc. by the time people who paid full fair for their tickets board there's no overhead space left. by charging for any checked bags, the airlines are creating a very stressful and disorganized boarding experience; 2) the ambiance is just dull: cheesy music, dull, grey colors, poor lighting, etc. it just feels as if you're in a space designed by someone with no taste--and this is from the company that bought and killed virgin!? 3) the food is the same cheese plate and tapas plate i get on other airlines. 4) no special greeting upon boarding. it wouldn't take much to make the entire experience pleasant, but alaska and others don't feel the need to make the effort."
Pros: "tablets to keep kids busy, flight was on time"
Cons: "flights changed times, our original seats were lost and upgrades cost $80 per person"
Pros: "Quick boarding, good seating I didnt assign. Quick in flight beverages offered food,entertainment."
Cons: "Had to purchase food,entertainment, 2/3bathrooms for coach all in the back of cabin none in middle or front."
Pros: "Crew members were very friendly and funny, gave us extra pretzels:) Also aircraft were new and clean."
Pros: "Accommodating to pets on board. Very helpful attendants and friendly staff overall. Always pleasant to call Alaska bc they are personable."
Cons: "I spoke with someone a month in advance and reserved seats, and booked a pet. The night before our flight I requested wheelchair assistance online. When we arrived they didn't have us down for assistance, didn't have record of the dog and had switched all our seats so we no longer were together or had an aisle. They rectified as best they could and were, again, very friendly. Just somehow miscommunication between the lines."
Cons: "Not enough gluten free options"
Cons: "When changing planes, my suitcase did not come with me"
Pros: "Flying with Alaska Airlines brings back the sense of how flying is an extraordinary, dignified experience, the feeling of back in the day you would give the pilot an applause for a smooth landing just like at a concert opera."
Pros: "I am a flexible, thin, 5'0" person and had a hard time sitting on that plane! Ugh. I don't know how bigger people make it through the flight."
Pros: "Attentive staff. Generally clean. Smooth flight"
Cons: "Wish there was more complimentary meals. Though they did offer us free cheese plate due to Christmas which was nice!"
Pros: "Crew was top notch"
Cons: "Waiting for late ppl.to board. I get there 3 hrs early because it's considered an international flight. Left an hour late. Not happy about that."
Pros: "Moved quickly and in orderly fashion served in the air timely manner"
Cons: "Cabin temperature was to hot and air vents did not work as well as other airlines. With so many on board the heat gets hotter over long periods of time Like with this 5+ hr flight"
Pros: "Charging ports were helpful"
Cons: "Flights attendant was rude"
Cons: "The wifi was ridiculously expensive and the free entertainment options were a joke. Add that to the fact that even without the flight being completely full we were all super tightly packed and the absent-minded crew it was a disappointing experience. Unfortunately this time of year there aren't really any other options to connect through to Juneau without going through two separate airlines."
Pros: "Love the charging station on every seatback, friendly crew and healthy snacks."
Pros: "Food was close by."
Cons: "The chargers in the chairs didn't work."
Pros: "more legroom, agent allowed me to move to a row with an empty seat."
Cons: "I think the "free" maitai was pretty awful.....would skip it next time. Hardly representative of island quality."
Cons: "Wrapped glassware in checked in luggage. Glassware looked so broken as if someone jumped on the suitcase. Never saw crushed glass like that."
Cons: "Having to leave the empty set I sat in the whole flight for the landing Was there something physically wrong with the seat? Or just "policy"? I figured it was just unsold but what do I know?"
Pros: "I paid for first class and was pulled out of line and told was being moved not asked this happens so many times when I fly alone is embarrassing and not comfortable as I pay the same as them they should have done earlier. also first class wasn't much different as people were coming up non stop for bathroom not sure why.... not to be picky but is not like that on other"
Pros: "The over all experience was great!! The only drawback was the connecting flights were so close we literally had to run to the gate and they had already begun to board the plane. But we made it, just was very stressful."
Cons: "The close connection flight times."
Pros: "Seats and service is great in business class"
Cons: "Longue could be better in Seattle"
Pros: "Direct flight. Yummy ginger cookies"
Cons: "Limited food choices on a flight that was not really late."
Pros: "Excellent service. Boarding was easy and letting those in the backboard first was useful."
Pros: "Easy boarding , smooth flight , nice flight attendants"
Cons: "Free TV shoes were extremely limited. Virtually nothing complimentary to watch for 5 hours"
Cons: "Four hours late All they offered was warm Soda in a can and cardboard box w junk and garbage "food" - NOT... PATHETIC isn't good enough to describe their compensation or assistance to make the substantial day more agreeable."
Pros: "Good service in flight | Departed on time | Arrived early"
Cons: "Gate was changed within 20 minutes of boarding."
Pros: "I like the fact that we arrived earlier than expected. Save trip!!!! Clean plane!!"
Cons: "The seats are a little close behind one another. The snack wasn't the best for such a long flight."
Pros: "they were very friendly and funny :)"
Pros: "Friendly crew New plane"
Cons: "The burger was not worth eating. Although the steward said she liked it - I should have known better and gone w the fruit and cheese. Stay away from the "warm foods" and realize you just cannot eat well when on a plane unless it doesn't require cooking. - BIG MISTAKE"
Cons: "Two stews, one wm slightly balding down right rude to several passengers and in particular another traveler with a service dog. Argued with man with service dog and failed to understand that "service dog" was not some pet. We attempted to assist other flyer and he was rude, bossy, and nearly insolent to us ... he finally to it but needs for re-training for him pretty darned important. One blondish wm stew with long page-boy like hair cut also verged on rudeness through her inability to hear, understand and desire to chant rules rather than to hear what was actually happening ... both of them more than mildly disappointing. Other two stews fine but seemed to want to stay out of way of the two rude ones."
Pros: "Excellent service at Atl Hartsfield for security and boarding. The seats were very close together for that long flight. Crew was good about serving snacks and beverages but still it was a very long flight. Next time I will be better prepared for the length of trip, by bringing add'l snacks and my own entertainment. I will probably be making this trip 2-3 times more this year, so I will also make better choices in seating."
Cons: "I wish someone from the the crew or the captain's crew had told us what we were flying over particularly nearer Seattle where we could see the mountains as to what they were. I know that the crew's main job is passenger safety and they are not travel agents but that mountain range is very impressive and a little info would have made the trip much more memorable."
Cons: "Just hate the super smaller seats and the reduced spaces everywhere"
Pros: "We actually did not fly this route. We bought a car and drove home!"
Cons: "Noise in cabin unable to sleep"
Pros: "After the long overseas flight this was quick. Nice that it included snacks and beverages."
Cons: "Had to sit on the run way a bit as we were coming in at Albany but not for very long."
Pros: "Great customer service. Crew was super friendly and flight was smooth and on time."
Pros: "Video access"
Cons: "Too hot, too crowded"
Cons: "The food was just ok."
Pros: "Great crew"
Cons: "AC was not working properly and it was very hot and miserable trip"
Cons: "The worst flight I have ever been on. Sat on the plane for an hour before taking off with no AC"
Pros: "The flight crew were awesome"
Cons: "Not exactly the flight but the attendant white lady in Atlanta at the gate needs to sharpen her customer service skills, a bit obvious on who she prefers to deal with, as a foreigner and over 25 years of experience in dealing with the public, I felt the indifference. I frequently fly and my choice of airline is delta, this by far has been the only dissappointnent. Please do make sure this gets to the person in charge."
Cons: "I am very short (5’0”) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight."
Pros: "On time. Great service. Good breakfasr"
Pros: "Professional, courteous, and responsive attendants and flight crew."
Pros: "Everyone was friendly and got us to our destination"
Cons: "6 hours late. Unacceptable."
Pros: "Vivian and her coworkers were fantastic!"
Pros: "Food and service was nice"
Cons: "Very long route to my final destination"
Pros: "Nothing.. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral."
Cons: "Everyrhing. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral"
Pros: "Clean bathrooms and great refreshment choices"
Pros: "I love it when there is a TV screen at my seat."
Pros: "We got home"
Cons: "Delayed. 1 hour delay they said. Gate change from d41 to d6. Went to grab some food during delay and then they started boarding about 950 and we were last call to board. Once on board they then had to fuel the plane and get it ready for flight that was another twenty minutes Finally in the air about 1045 Frustrating. I don’t know why we boarded with plane not ready to fly"
Cons: "1/12 hours late had to change out equipment"
Cons: "The leg from Atlanta to Pointe de Pitre had no wifi or even old style entertainment. Bring a book!"
Pros: "Complimentary upgrade"
Pros: "The Delta crew on the flight was wonderful - but the crew at ATL really shined. A huge amount of people for connections arrived at the same time and needed to get through customs and the staff were very calm and efficient in directing everyone and making sure the line moved."
Cons: "The new boarding pillars with Priority, Sky, Zone 1, Zone 2, etc was a mess. In concept it should be a good process, but it was just a sea of people asking each other which boarding group they were in. Going back to asking those who are in a particular boarding zone to form a line and doing so each zone at a time seems like a smoother process."
Pros: "Extremely uncomfortable the entire flight. Seats too close together, then when you recline you hit the person behind you."
Cons: "Good tv shows, friendly attendants"
Pros: "The crew was friendly and accommodating, and service was good"
Cons: "I purchased a basic economy ticket and upon checking in, my Delta app said my seat was unassigned and I had to get my boarding pass at the airport. I checked back later and the app had me as number 7 on the standby list. I called Delta (wait time 3+ hours... my flight was in 3), and then the Delta app support where I was able to get through to someone. She told me that the ticket I purchased over a month in advance did not guarantee me a seat on the plane (???). She said that if I was bumped from the flight they would reschedule me for the next morning. She was pretty rude and made it seem like I had a 50/50 shot of getting on this plane. I rushed to the airport in hopes that I would be the first from Standby there, and the gate agent told me that I was fine and would board right after first class and be assigned a seat then. Great. Once I got my seat assignment, I board to find out there is someone else sitting in my seat...... They eventually called the desk and had her moved, but it was the weirdest boarding experience I've had.. and I've flown Spirit. These planes that Delta fly's are SO OLD. Both times I have flown Delta the "turbulence" has been so bad and cold air was blowing right on my the whole flight with no option to turn it off (it wasn't from one of the vents, but from the side). Someone close to me works for Delta and I know for a fact that some of their engines blow mid-flight.. and they tell the passengers that it's turbulence.. so that doesn't make me feel very safe. I won't fly Delta again if there is another comparable option."
Pros: "Great helpful happy staff, made you feel welcome. Good atmosphere and peaceful. Food excellent."
Cons: "On transatlantic flight , seats comfortable but inadequate recline for a night flight and no footrest."
Pros: "The cinnamon cookies, the in-flight movie selection, and the helpful flight crew helped make this flight not as bad as it could have been."
Cons: "There was an infant in the seat directly behind me that chose to cry and scream through a large part of the flight. The mother of this child did not/was not able to keep the child from crying. Even with headphones on, this child's crying persisted to pierce the ears of every passenger within 5 rows of it."
Cons: "Did not have the movie that showed in the sky magazine. The touch screen didn't sense touch very well."
Pros: "The crew friendly,boarding was easy the flight was comfortable they even went around and gave blankets they could do a little more with the snacks. There were TVs so the entertainment was really good. Seats didn't go back, wish they did."
Cons: "I wish they had more snacks like JetBlue but all was fine."
Pros: "don't know it's first flight delta's fault or next flight china southern's,arrive 3 days,but still couldn't find our two bags"
Pros: "Everything on Delta's part was very well done, and all of their employees were great. Arrived a little early, and very nice entertainment system over their wifi"
Cons: "Expensive ticket, ATL airport staff rude (not Delta employees)"
Cons: "Seats most uncomfortable on any flight I have ever taken"
Cons: "The last 30 people on the plane were told there is no.overhead space for a second bag, so I had to check it at the gate. Once on the plane, there was plenty of overhead space. To make it worse, it was raining at my destination, and my bag, and contents, got wet while it was being unloaded."
Cons: "Delta is a terrible airline. They try to stick you with extra fees every time you turn around, and the planes are horribly uncomfortable. The seats on this flight were so cramped I could barely fit into the. (I'm fairly tall but not very big otherwise.) Additionally, we tried to change our flight to a different day that was less crowded, and were told it would cost over $600 per passenger to do so. Highway robbery. I wish Southwest flew to Madison."
Pros: "The passenger seated next to me with a sense of humor about our situation."
Cons: "For some reason when I booked my flight, for this leg of it, I had "get seat assignment at gate". Once I got my seat assignment I thought I had a window seat: however, when I boarded the plane, I realized that I was in the very last seat of the plane in the window position, but no window. I was crammed in next to a wall and claustrophobic the whole way as I couldn't see anything, couldn't recline at all because behind me was the bathroom, and the engine roared at times in my ears to where I couldn't hear the passenger next to me when we tried to have conversation as the engine was right outside my "wall". We joked, when we could hear each other, that we must've pissed someone at Delta off the last time we flew them. I have no idea why I had to get my seat assignment at the gate for this particular flight, or why I was put in the 'flying coffin' seat, but it made for a very unpleasant experience. Why even have that seat in the plane? Everyone pays a lot of money to fly these days and deserves better than that seat when doing so. just take those two seats out and give everyone else a little more leg room = much better passenger experience for everyone...my suggestion if Delta really cares about the quality of passenger experience."
Pros: "I only fly Delta because they are consistent and efficient and very courteous."
Pros: "The gate agent was outstanding and extremely pleasant. The flight to OKC was only half full so the Crew moved everyone around so there was extra room on every row...that doesn't happen very often so I was excited to have extra leg and seat room!"
Pros: "Easy check in and boarding, and flight left on time."
Pros: "Got me to where I was going on time"
Cons: "Only one crew member, she couldn't drive the cart center of the aisle and kept running it into people... Only food was a small bag of pretzels and a cup of soda to drink not an entire can like other airlines. Plane was packed full."
Pros: "The new plan"
Cons: "Toilet behind the last row."
Cons: "I paid extra for an exit row seat for the leg room. My knees were hitting the back of the seat in the row in front of me. Epic fail!"
Pros: "It was a lot more comfortable. There were not many people so it was nice to stretch out ."
Cons: "The plane was fairly dated."
Pros: "on time departure and return"
Pros: "I broke down and got one of the comfort plus seats and that was very comfortable."
Cons: "That I have to pay extra for a comfortable seat"
Cons: "Never made it to Atlanta."
Cons: "typical poor computer jet poor experience. Now no service"
Pros: "Crew very friendly."
Cons: "I could not get wifi. Had it from GCM to SAV with no problems."
Pros: "Smooth ride, great crew, free flight entertainment with screen built into each seat."
Cons: "Hard landing on arrival in Philadelphia."
Pros: "The crew was great! Very accommodating"
Cons: "Better control and seating of families with little kids."
Pros: "It was quick."
Cons: "The plane could have arrived on time, made sure everything worked fine, and got me to my destination like they said they were going to... instead, stand by for a different flight was not what I paid for... but it is what I got."
Pros: "Crew were very friendly"
Cons: "AC power. Seat back TVs."
Pros: "Great attend ants"
Cons: "We did not board until 2 hours after original schedule"
Pros: "Like the multiple USB charging outlets and the mobile device holder on the backrest"
Cons: "I didn't the pilot pushing the American Airlines credit card and having the crew walking down the aisle trying to pass out applications."
Cons: "Turning on all cabin lights at 1am to do a beverage service was absolutely insane."
Pros: "Crew was very good"
Cons: "Less gate changes"
Pros: "I am traveling with my 79yr old infirm mother. The crew was so kind & so helpful! On the scale of 1-10 (10=Best) they were like 100! Even though my flight was delayed a bit it was still VERY GOOD! Plus the flight was amazing. The flight was also amazing. Even though we were flying though a storm."
Cons: "You couldn’t have been on time because of the storm so there’s nothing that you could have done"
Pros: "on time departure offered a beverage and snack"
Cons: "we had to circle phila we had to wait for our gate"
Cons: "I was sitting in premium economy and there was no food left. Unacceptable on a long flight. Also on long flight they should give you the can to drink. One little cup of liquid and NO food not even a bag of pretzels or cookies was offered. They could have at least come around with water only later on"
Pros: "The boarding process was not complicated and my moved along in an orderly fashion."
Cons: "Make the seats more comfortable! Especially on long fights where the risk of blood clots are higher."
Pros: "Everything was great and we arrived ahead of schedule."
Cons: "Less boarding groups"
Pros: "Once the flight began everything was fine"
Cons: "The flight was delayed 3.5 hours without a solid reason being explained to the passengers"
Cons: "They canceled my flight!!!!!"
Cons: "Your seats are small and you never turn the fasten seatbelt light off"
Pros: "I liked everything"
Cons: "Our 5:30am flight was delayed for over 4 hours causing us to miss our connection. So by the time we got to our destination we had wasted the entire day. This was a loss of an entire day of our vacation. This was our first time traveling with American. We will never book with them again."
Cons: "waiting on runwat for 30 minutes"
Pros: "With almost airlines charging much more while delivering much less, it was a pleasure to take this flight and actually be treated like a consumer who paid a lot of money to fly. They fed us, gave us drinks, and were generally very nice and accommodating."
Cons: "No complaints, other than I wish I could afford first or business class!"
Cons: "I didn't like that it was delayed. But it was not their fault because it was the thunderstorms that held us up."
Pros: "All good."
Cons: "No movie."
Pros: "Just about everything was wonderful. Flight crew was great, infotainment centers are always a plus, and the seats are better than I remember (don’t get excited, slightly)."
Cons: "This was considered an international flight, as we discovered when we were directed to the international terminal. It was also a 6 hour flight so... where was the food?! We could pay upwards of $10 for 3-4 options, none of which were 100% kid friendly. What’s up with that?"
Pros: "AA had fantastic service, no complaints"
Pros: "Boarding process was easy."
Cons: "This requires a list- 1. For a new plane, the seats were uncomfortable 2. The seats had no leg rests 3. It was an overnight flight, arriving before 6 am and all that was offered prior to landing was a mint...seriously, no coffee? I was in first class and expected a light breakfast but AT LEAST A CUP OF COFFEE. Never again will I pay for first class on this airline. AMERICAN AIRLINES SHOULD BE ASHAMED. 4. The crew was unwelcoming and unfriendly. Not acceptable when paying these prices."
Pros: "Flight attendant was great; talkative, funny, entertaining."
Cons: "Inclement weather"
Cons: "The fact that my original seats were not given. The other issue was that Alaska wasn’t my airline but American was. They didn’t even tell me until I got to the gate, moved over to another and then got transferred over to my gate."
Cons: "Not enough food to feed all passengers and the service was very slow."
Pros: "The boarding process was easy because it was such a small plane and it was not full."
Pros: "I loved everything about this airline!"
Cons: "Sorry, I have no complaints!"
Pros: "The pilot did a great job flying. Very smooth."
Cons: "The flight attendants were pretty mean and just overall dissatisfied. Apparently we had community water to share? Everyone gets water from the same bottle?? Too strange."
Cons: "Check in personnel were very unprofessional"
Pros: "Once again, another good and on time flight with American. I was once again surprised."
Cons: "Landing was ROUGH"
Cons: "Cancelled flight. Booked on another 2.5 hrs later. Seating not until the last moment. No human touches... all mechanical / perfunctory."
Pros: "The seating was good."
Cons: "Even though the weather caused issues, i felt that we were treated poorly. I wound up having to sleep in an airport. Never had to do that before. There was no empathy for our situation whatsoever."
Pros: "Great entertainment my second leg with personal TVs and great selection of movies and games. Also got great exit row seating for no additional price!"
Pros: "Flight crew somehow noticed that we had someone in our party who could use some extra consideration. They pre boarded us as a result! They were also extra considerate during the flight."
Pros: "Plane clean"
Cons: "Seat assignment process totally sucks. Wasn't possible to sit with partner even though we checked in day before. Line management at gat abysmal"
Pros: "The pilot and crew were considerate that it was very early on a Sunday and so they kept interruptions to a minimum."
Cons: "The legroom seemed particularly tight on this flight. Not sure why. I fly a lot. Maybe this plane was diffferent - or I was particularly interested in napping and it was hard?"
Pros: "The service was great"
Cons: "No TV or WiFi"
Pros: "The seats were comfortable and big enough for large people. That crew and flight were on time and pleasant."
Cons: "I called to change my flight and the charge was outrageous. I fly often and other airlines have made changes with low fees. The the man on the phone with me was hard to understand because of his accent and was rude."
Cons: "American Airlines seemed to be out of sorts on both days of the trip. My connecting flight seat was not assigned until I got to my connecting airport. On the way back, we sat in the plane for over half an hour with no explanation. We then had to de-plane due to engine issues. The attendants at the counter were not that efficient with rescheduling itineraries, as they were often taking breaks, engaging in chit-chat with other workers, and answering personal phone calls during the process. On the connecting flight back, the ground crew "was not ready" for the plane and advised us to "hang out". This made for very little time in finding my connecting flight home (especially because the assigned gate was not even listed in the airport terminal). Not overly dramatic. Just a lot of small things that culminated in a very frustrating travel day. I will likely be avoiding American Airlines in the future."
Cons: "The flight left late but the delay was made up for in the air."
Pros: "Crew was very nice"
Cons: "They could’ve offered free snacks instead of only offering items for purchase."
Pros: "I really liked the entertainment on board. Made the flight go by so fast."
Cons: "Better snacks"
Cons: "The flight was delayed for 4 hours making us miss our connecting flight, the revised flight was delayed resuslting in missing our next connection and this resulted it lost baggage. So an 11 hour flight becames 24 hours which is unacceptable when travling with 2 kids. Nevering flying United again."
Cons: "Very small screens, poor service when flight was delayed from boarding hostess"
Pros: "It got us to London. My bags were quickly available."
Cons: "The seats were SO. UNCOMFORTABLE. I didn't sleep at all and have a headache because of them. Absolutely atrocious. The food was meh. One of the flight attendants was so rude I dreaded every time she headed over. I'll be flying with Delta in the future."
Cons: "We should up 2.5 hours before our flight. Was told by United desk clerk my flight to Chicago was the day before and that the reservation for my wife was for correct day but had been cancelled"
Pros: "The seats were comfortable with adequate cushioning."
Cons: "The drinks served in plastic cups were tiny."
Cons: "Can not really expect much on a short commuter flight."
Cons: "It was professional, no fuss but somehow slightly detached. I had no food only a water. A friendly inside crew."
Cons: "Flight was super delayed, staff wasn’t very helpful when I was getting rebooked"
Pros: "Arrived early."
Cons: "Cabin crew were a little bit edgy. Not as pleasant as others on similar route."
Cons: "Boarding personnel was short and rude in some instances. Condescending comments were made when passengers were not forming lines to their liking."
Cons: "2.5h hours delay almost made me miss my second flight that day. Also agent didn't seem to know anything so wasn't able to help."
Pros: "The trip TO the United States was bearable."
Cons: "This flight was a complete disaster. I ended up b=on a different flight to Newark, as my flight to Chicago got canceled. Then that fight was unable to land, so I spent hours in baltimore, and missed my connecting flight to Brussels. By the time I finally arrived, 4 hours late, to Newark, I had to spend 2 hours in a line to get re-book, for a flight the next night. I was compensated for all this mess with a $10 food voucher, and had to get a cab from the airport to the closest and cheapest hotel. My flight to Brussels was uneventful, save one rude flight attendant, and I got to school a day late."
Pros: "It's funny that they try to sell you the entertainment .nobody buys it, nobody."
Cons: "everything else"
Pros: "Nice flight crew Nice gate agents Flights were on-time"
Cons: "Seats are a little tight To select seats during online check-in cost $33 per seat"
Pros: "On time; uneventful flight. Perfect!"
Cons: "Instead of pretzels they handed out ranch flavored items; I have food allergies to seasonings. I prefer just plain pretzels"
Pros: "Arrived early and flight crew was super nice!"
Cons: "Explanation on why it took so long to board was a vage"
Cons: "Flight was late , and many other issues"
Pros: "People only comment to complain. In my case, everything went smoothly and ahead of schedule. The pilots took advantage of tail winds and put us at the gate ten minutes ahead of schedule. The crew was professional, personable and did their best to make everyone as comfortable as possible."
Pros: "I was well accomendated after a seating problem"
Pros: "Clean! Comfortable seats. Crew friendly and helpful."
Cons: "Movie choices limited, but even worse was that most of the machines were not working properly (could not read credit card info - so useless!!). And when they did the earphone connection was so poor you could only rarely understand what was being said. Very discouraging for a 5-6 hour flight!!! Fortunately the flight was only half full so I eventually found a monitor that would take my credit card ( after upsetting many folks, including myself, with all the moves ). My ears were mush trying to hear something that made sense ( work fine with my iPod). In the end the stewardess admitted the system was poor and they would be replacing it with a new service. At least then I stopped being frustrated with United. Wish I knew the system name and manufacturer so I could berate them for an inferior product. So sick of this in US. Products that are designed to fail after use - or not built to withstand the use they will be getting."
Pros: "Was good, but will be great if the wifi is free for all"
Cons: "Can't complain"
Pros: "I loved the free WIFI!!!!!! I had the United App and it allowed me to watch Avatar on the long journey to Hawaii. I think United needs to make that more known to the public for a huge advantage over all other airlines. The crew was also extremely helpful and kind."
Pros: "Good flight"
Cons: "Rude staff. Very mean to me in the fact that I can't walk and needed assistance. Flight delayed for a ridiculous amount of time. I was not informed until last minute"
Cons: "No entertainment at all, poor food, handwritten menus, no access to lounge despite being in First class, nothing to drink or eat until an hour after takeoff. Meal when it eventually came was worst I've ever had in First or Business, and worse than many I've had in Economy."
Pros: "This was my first time flying United and first time flying on a jet. The plane was small which was a little scary, not the huge Delta airplanes that I am accustomed to. However the ride was smooth and quick. I liked that they turned the lights off which made it super cozy, I slept like a baby and I never sleep when I fly! Both flights were great!"
Cons: "I can't complain at all."
Cons: "The flight was delayed seversl times for crew staffing issues. I missed my connection to LAX and therefore, missed a very important business meeting."
Pros: "The rate was great The captain was courteous The flight attendants was very courteous"
Cons: "The delays was awful I'm disabled wasn't offered no assistant to get from one terminal to the next because your flight delays we waited 3hours to go from Chicago to Boston then get on plane and wasn't offered but a swallow of soda that was poured out of a twelve ounce can split between three customers And I'm diabetic my sugar was low because the unexpected delay So that made a perfectly good trip awful"
Cons: "The fact that it was canceled and no help was given to rearrange itinerary."
Cons: "The flight was cancelled at the boarding time: the plane was ready without a flight crew causing the cancelation. Finding a replacement flight was very difficult and the Costomer service was not helpful. After showing I was active duty military, a seat "appeared" on the next flight out and I was put on standby for an earlier flight For that day. The earliest flight before then, wasn't until Tuesday the 29th. This was not acceptable."
Cons: "I loss an entire vacation day due to delays in flight departure time. For a 1st united airline flyer not nice."
Pros: "They got us into Chicago which nice. Also United was giving away free bottles of water for the holidays."
Pros: "The flight attendant ran out of regular sprite, ginger ale, and seltzer water by the time he reached the last row. Finally settled for water."
Cons: "My original flight was delayed so I had to switch my flight to Denver, CO and fly through Delta."
Pros: "I liked that the airline gave me a complimentary flight change because I didn't realize I was crossing into another time zone to get to the air port so by the time I got through the traffic and to the airport, my flight was pretty much leaving. They were very quick to get everything rearranged for my new flight. I was very tearful. The staff was very helpful."
Cons: "I didn't like that it took me almost an hour to get through security, however that is probably why they say to be there two hours early. I also didn't like how hard it was to find where I was supposed to be dropped off for departures. It took me about 30 mins driving in circles trying to find the place to be dropped off for departures. I first went to the international side because my final destination was an international destination but then I realized that my first flight is domestic.... I'm a dork. :/ I wish they would tell you the exact directions how to get to the gate and could give you a live feed on estimated time it will take to get there. I should have called ahead of time to figure it out, but I want expecting it to be so hard."
Pros: "It was a normal flight. Normal take off delays."
Pros: "United was effecient in the rebooking process"
Pros: "The free coffee?"
Cons: "Boarding took forever, there was no space in the over head bins. People just completely brain farted and stood in the aisles, unable to comprehend the lack of space."
Pros: "I was overall impressed. Both flights were early to the destination. All the flight crew were friendly. The planes were very clean."
Cons: "No food was offered, not even to purchase on a 3.5 hour flight. The $25 charge per bag is too high."
Cons: "Flight was delayed ended up switching to a Delta Flight."
Pros: "The crew were professional, helpful and friendly. The numbered boarding lines work really well."
Cons: "Although I was able to bring both of my bags on board because they were small, many people were forced to check theirs at the gate. The airline should tell people this ahead of time, or even have a 1-bag policy, rather than spring this surprise on people at the gate. The seats were too close together. It was impossible for me to find a comfortable sitting position. I'm not especially tall, but I could not extend my legs enough."
Pros: "Nothing was satisfactory"
Cons: "Charging double due to flight discrepancy. This might be my last time flying United. HORRIBLE customer service."
Pros: "VERY loud engine startup. Aside from that, superb!"
Pros: "Crew was great"
Cons: "Forced to watch diect TV commercials no option to turn TV off"