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Read more about Emirates
Cons: Overall experience turns exceptional great when crew is friendly, understandable & helpful. My overall experience on this flight from CAI-DXB on Emirates was great because of the wonderful crew, on top was their Supervisor/ Adel A.Hamid El-Hareth. On the contrary my decision after an experience with Emirates on board from DXB-LAX, was never to repeat it due to Crew Supervisor, she was British, she was there on board I guess to teach everybody disciplines with a tone !! Someone exceptional to meet once in life but it may bring you to a decision along with other factors not to fly again with Emirates to LAX. Thanks for your professional follow up Regards, Dr. Karim Ali
Pros: terrible customer service. wrong information on ticket and nobody could help me with anything. I will never fly emirates again
Cons: For economy, maybe more variety on meals ?
Pros: Plane was large and comfortable.
Cons: Boarding was chaotic and confusing.
Pros: Because i changed to business class, it was a different experience. Comfort, convenience, good service.
Cons: All went well.
Cons: Accommodation @ Dubai extra bonus Superb
Pros: Overall good.
Cons: You didn’t change my ticket within 24 hours of booking and I have to loose that ticket I didn’t fly back hime
Cons: Everything was great It’ was a long flight and the seats are not comfortable I wish the first class tickets were more reasonably priced for a normal person that wants to be more comfortable in a long flight. But everything else was perfect!! Thank you.
Pros: Food Staff Service Aircraft
Pros: Good food friendly staff
Pros: Interior of plane was very comfortable and entertainment options were excellent.
Cons: Slow to serve food and drink. We had to wait 2 hours before being offered anything.
Pros: Crew was attentive Pilot steered a smooth flight
Cons: Seats were a little cramped
Pros: Dinner portions were too small.
Pros: Smooth flight
Cons: The food
Pros: Leg room is always great!! Also the staff a brilliant!!
Pros: Live football final game
Cons: Cannot think of anything
Pros: No issues with flight times or boarding, flight crew were very nice and accomodating, plenty of entertainment options.
Cons: My pre-selected meal choice was not always followed through with. I requested a vegan meal from their choices and, as is often the case, was provided with meals that included dairy products, which I can not eat.
Pros: Air Plan 380 is comfortable
Cons: Delay in flight, for food there was in the menu to option, but actually only one available. The touchscreen was not responding well.
Pros: The crew helped me with a duct tape but it wasn't staying
Cons: My trip was business class from US to Dubai: The attendant woke me up for lunch time to tell me you have only one option as all other options are already taken! Wifi service was not working the whole flight duration because it was not even installed yet on the new aircraft.
Pros: Everything except food
Cons: Nothing as such.
Pros: Seat was really comfortable and leg room was excellent. In flight entertainment will keep you busy.
Cons: Nothing. Emirates are the best!
Pros: The inflight crew was helpful, kind and efficient
Cons: Seat head cushion is not comfortable for short prople
Pros: Crew professionalism, Entertainment Flight timing Take off and landings
Pros: It felt like home. =)
Cons: it felt too much like home. ;)
Pros: Everything from baggage handling to food on aeroplane to deplaning
Cons: Long wait time at Bangalore Airport for receiving luggage
Pros: Was upgraded to business class. Was able to change my special meal for a regular meal in business class. Thanks for the great service. I do feel the service on the 9hr dxb to cpt flight was above that of the 4hr dxb to blr flight.
Pros: Enough leg room, wide seads
Cons: Food was terrible.
Pros: Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)
Pros: Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)
Pros: Nothing special
Cons: Staff wasn't the friendliest. Waiting times on Dubai airport is way too long, the airport staff was rude, and not helpful at all. Unwilling to speak English. Can learn a lot from KLM. This was my first time flying with Emirates, will be the last.
Pros: Great plane (new) Good food Boarding was very very smooth
Cons: The crew was OK, some of them where a little "grumpy" There was no WiFi on the plane (not even paid, although I asked again and again). The excuse was that the plane was new and they did not have the time to install WiFi..... the bad thing is that I was counting on the paid version to keep up with work (as I did on the other flight) but was unable and there was not prior notification on that.
Pros: Flying on Emirates is a treat. The food is delicious, the staff is friendly and professional, and a long journey becomes a pleasant adventure.
Pros: Leg space on time
Pros: Inflight service was good.
Cons: Boarding was really poor. It need to be systematic. Lot of confusion and announcement was hard to hear.
Pros: Overall service and food was nice.
Cons: My daughter was sick and they gave us a hard time for a wheel chair and asked unnecessary questions at the counte despite explaining that both me and my husband are physicians and know that it was safe for her to travel.
Cons: Bathrooms were dirty. Didn't get the Muslim meals that I ordered.
Pros: My ankle was fractured and the crew (both at the desk and in the plane were very supportive. My experience was better in India (as Delhi airport) than in Dubai and Boston.
Pros: Average food on return flight. Fantastic entertainment options
Cons: (a) The steward was not willing to change my food selection.
Cons: Another meal option was not available when it was my turn.
Pros: Spacious sits and good food
Pros: Amenities and food, customer service.
Pros: My flight was very comfortable, and the staff was very attentive.
Cons: I was not able to choose my seat for this flight
Pros: The crew The food The entertainment The comfortable seats
Cons: The airport in Dubai is a little too cold and open to catch a snooze on the floor or at a corner.
Pros: good praice easy to change
Pros: Professional service. (Overall)
Cons: 1.No punishment for smiling. 2.Giving the bread with clippers is great, But not enough: not if the passengers Didn’t wash their hands. 3.Operating the seats (2 buttons)may Not be the easiest thing to do.
Pros: The airplane was clean and nice The flight attendants were kind The kit (toothbrush lip balm, etc) provided was nice
Cons: More space and room seating
Cons: I was in economy. But the legroom was very poor. The next leg of my trip was also in economy, but was much more comfortable with seats further apart and more room under seats. So, you're taking a chance.
Pros: Good crew and friendly
Cons: Food was not good for lunch as if it was spoiled. I knew two others that did not eat I am 6.0 and seats were tight but that is common across all airlines
Pros: The in-flight experience was fine.
Cons: The crew at check-in & at boarding checked me in to fly to Tel-Aviv (transiting at Istanbul) without any comment on visa or passport at Washington D.C. In Istanbul, I was not allowed to board on the flight to Tel-Aviv. I was not allowed to stay in Istanbul. Crew (Erin Uler) who stopped me from boarding the flight said he would help, but disappeared. Othes kept sending me back and forth between transfer desk and sales desk with inconsistent advice every time. I had no way out, so decided I will fly to the closest European country. This was after I had been back and forth for 7 hours. I had to pay full for flight to Greece. I asked to be sent back to D.C. they could not even work that out. I have a return ticket to fly back to Washington D.C. with Turkish Airline on 1 Jan and they said they will need to re-ticket my paid return flight as well. Turkish airline crew did not would not help me fix my return flight back to D.C. They have asked me to contact the agent ( Kayak). Now I am stuck in Athens, a country I have never visited nor planned to. My tours & accommodation, all paid for in Israel, I have lost. I had a tour fully paid in Israel. I have no ticket to return back to D.C. even though I paid for ticket with cancellation insurance when I bought the ticket. The advice between Turkish crew who checked my passport (official) while I was flying out of D.C. vs the Turkish crew who stopped me from boarding was inconsistent. If I had been stopped in D.C. I wouldn't have had to face the events that followed. Now I have lost my tours, hotel in Israel. I had to pay extra for flight to Athens and I am paying for hotel and sundry in Athens while waiting for flight out. Turkish crew at Istanbul were not only unhelpful but rude and inconsistent. While I was waiting for 8 hours for a firm information, shouting matches between Turkish crew and customers went on at least a dozen times. Inconsistent information from Turkish staff has led me to be currently stuck in Athens. I am waiting for a way back to D.C. There should be a rule that fines an airline if they board people without accurate visa papers and they fail to check it. There should also be a fine to the airline if they stop people from boarding at a transit airport leaving passanger stranded with nowhere to go or return.
Pros: The cabin crew was very pleasant and the service was great. Food was well prepared and served quickly.
Cons: Was a short flight so there wasn’t anything that made it unpleasant
Pros: Great crew, was at gate to help us refirect to later flight. Onboard crew provided extra of meal due to allergies.
Cons: Fish always served, I'm allergic and this is not a special meal request in USA, a lesson for myself.
Cons: The flight was overbooked. We where forced to take another flight 6 hours later and in returen we where promised a 250 euro compensation and a 5 stats hotel to wait in. What actually happend is that we had to wait for 3 hours in a room without enoth chairs for everyone and then we got entry to the cheapest lounge at the airport.
Pros: The crew is phenomenal
Cons: They had a deported person sitting next to me. The person was in jail and he showed me the court order That made me very uncomfortable.
Cons: Huge delay on the flight + no power for part of the waiting in the field + very bad information in the airport about where to find the gate Overall a terrible flight experience
Pros: There was food and beverage service on this short flight
Cons: Confusing boarding arrangements. Had to go through security twice when simply changing planes, in transit, same airline. Late departure
Cons: Once again they were late to arrive to my connection (with them), we had to run to the gate, still had to wait for boarding, and when i got to Tel-Aviv i found out that one of my suitcases was left behind !!!
Cons: Too frequent delays. Both directions connection flight missed, due to delayed flight. Both delays seems happened due to landing queue load (plane rounded in air more than hour before landing)
Pros: the personal screen is great, the crew were nice and plesent, nothing went wrong...
Cons: I had vigie meal and it was not so good. I wan't order it again, next time I'll order only fruit and vegetables.
Pros: Meals were delicious and Cheese sandwich and muffins were served at request after the meals were served.
Cons: Comfort of the seats.
Cons: They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes.
Pros: Entertainment, and the plane which felt really new and comfy.
Cons: Food was a bit boring (because it was such a short flight, I suppose)
Pros: Everything is just done way better than all the other airlines flying to Europe from America !!!
Pros: Everything is included! No extra fees!
Cons: We stood in line for a while, when it was our turn to check in they told us we were in the wrong line, unfortunately we didn’t saw a sign that told us that we had to be somewhere else because we were flying to Israel. At our second check in the guy at the desk was very unfriendly. Not something you think oh he is happy he could help us. Not at all. He was very grumpy
Pros: I can't remember the flight experience, so I assume it was fine.
Cons: I can't remember the flight experience, so I assume it was fine.
Pros: The flight attendants were helpful and did extra to make the experience more enjoyable. They served with warm and sincere smile. Service and food were good.
Cons: Comfort seats are missed greatly. Boarding area and process should be revised/reviewed for improvement.
Pros: Worst flight
Cons: I was on the phone for 4 hours, went to Turkish office in New York City (they didn't agree to see me), called various sales offices without obtaining a resolution. The only option I have is to lose the full fare of this ticket.
Pros: Food good movie selections and Nice staff
Pros: Smooth flight, comfortable seats, crew was very catering and kind
Cons: The equipment on the plane needs some tuning up such as the screens tilting on their own (like falling down)
Cons: Damaged luggage. My fist time traveling without my parents and didn't know what to do. Tried looking for someone to contact on the Turkish airlines site, no luck. My mother will help me when she gets back from her holiday.
Pros: The boarding and the time taken was all fine.
Cons: The food was served really late because of which I got a headache.
Cons: Crew was ok
Pros: I liked the efficient way in which we were able to board. I thought all of the flight attendants were friendly and were eager to please any requests from the passengers. The plane was clean and comfortable . I thought the handling of food and drinks was very good. The food was good and there were ample servings for inflight food. I liked the wide selection of movies to watch and I liked the way that we could see our flight from a camera under the plane. That was a first for me and I thought it was interesting to view the monitor from time to time.
Pros: Smooth ride, with no delays
Cons: Woman sitting next to me with her baby made the whole ride uncomfortable
Pros: Flight attendance service is great
Cons: Boarding process too complicated with several security check points make the travel more difficult
Cons: They did not send the walker we brought with our group. It never left Istanbul and as a result one of our group members was severely injured!
Cons: Gate change not announced and when we asked at the desk, we were told "we are not the information booth!" Then it was a 90 minute wait to get through security.
Pros: This flight had good leg room. The entertainment appeared to be excellent--however I did not use it due to the serious delay and the fact we were flying from 3:00 to 5:00 AM...
Cons: Boarding/takeoff on this flight was additionally delayed over an hour. As above, on this leg of the return flight, we didn't receive the meals we initially ordered.
Pros: The Crew!!!
Cons: the fact that in my flight from turkey back to isreal the boarding guy added in hand written something that look like curse i got pic.... and was not nice ... dont know if it was because of the late time or hes mind was disturbed ... you dont act like this ... i do not know what he add but i dont think its a bless
Cons: ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره
Pros: Friendly staff good service.
Cons: The grill chicken served for dinner was cold.
Pros: The crew on the flight were very nice
Cons: As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated.
Pros: Crew were very nice and professional.
Cons: The flight from Istanbul to TLV was scary. The Pilot hit the brakes half in the middle of the take off due to a "technical error". It was very scary, even the flight attendant was in panic. Plus, the food was uneatable. Hope to never fly with Turkish Air again.
Pros: Aside from the crew and their patience, nothing
Cons: Everything aside from the crew
Pros: The crew, as usual on Turkish airlines, was wonderful. Excellent service and patience.Warmly recommend Turkish Airlines.
Cons: The flight itself was delayed, the boarding was a disaster waiting an hour in a closed off area with little air-conditioning and zero amenities, the plane uncomfortable and the entertainment system was a joke. To be honest I was surprised because I enjoy flying Turkish, it's an excellent airline with great service. This flight was a disaster
Pros: Onboard service was good. Ben Gurion airport services were excellent.
Cons: Departure was late by an hour which made me miss my connection. Because of this: I had to purchase a visa @$70 US Airport service in Istanbul was very bad. It took 2 hours before anyone would actually help me to organize my next flight to Milan. By the time I arrived in Milan, my family had left worried sick not knowing what happened to me. I then had to find a bus to take me to Lugano, another 25 Euros, and not to mention all the stress to me and my family. I then decided not to put myself through the same situation on my way back to Tel Aviv and purchased new ticket with another Airline company. Overall, the whole experience was a nightmare.
Pros: There were plenty of entertainment options.
Cons: The flight was cramped with no room to get comfortable. The crew was concerened with it being an overnight flight and rushed through service so that the lights could be turned off on the cabin. They ran out of a food option and forced a selection on everyone in the back of the plane. The person sitting next to me even had a dietary restriction and her meal had been given to another passenger. The boarding process was a mess without clear directions from the staff, it was a giant mob trying to force its way onto a plane.
Pros: The seats were a normal size for an international flight. Everyone got a blanket, pillow, earphones and eye mask in their seat, all of which were necessary for the 11-hour flight. There were a lot of great movies to choose from, as well!
Cons: The bathroom garbage cans got full very early on in the flight, making it uncomfortable to use them. The stewardesses were friendly, but it was difficult to understand their English and the pilot's English (and I teach ESL). They, in turn, had a difficult time understanding me when I spoke to them in very slow, clear English.
Pros: Excellent and cooperative staff. It was a smooth flight.
Pros: Nice crew, clean plane
Cons: Flight was 2 hours delayed- late to my connection so luggage was lost and I was 3 days without luggage.
Pros: Delta is great and made everything easy and comfortable. Loved having the middle seat open. Flight attendants did a wonderful job! This is a great nonstop flight!
Cons: Do not like the high baggage fees!
Cons: The exit row 12B kept making a high pitch squealing noise...very unnerving
Pros: A330 plane. I love widebodies
Cons: Be ontime
Pros: great flight, good social distance and empty seats in between
Cons: really nothing, it was as good as possible in these times
Pros: The flights were on time. The crews on both flights were friendly.
Cons: Figuring out how to get boarding passes after seat assignment was not easy or forthcoming because I flew basic economy, especially on my connecting flight. Having instructions on that would be helpful.
Pros: Fast boarding, quick flight, friendly attendants.
Pros: The crew was amazing, the seats were super comfortable, entertainment was great, lots of movies to choose from. Also they handed out a lot of great snacks
Pros: The flight was on time, the crew was pleasant and looked like they enjoyed working in the air.
Cons: Our second time on a 787 Dreamliner across the Atlantic as about the same as the the first. The seat pitch is very tight so when a passenger reclines into the next row the seatback nearly touches your face. The Dreamliner seats seem to be very hard and it's difficult to get comfortable.
Pros: Almost 3 hours of delayed
Pros: Great and faster
Pros: Boarding: c'mon...too many groups and subgroups. Radiculous!
Cons: STOP the non-sense of so many boarding goups. What happened to Common Sense boarding? Ill and needing add'l medical help, First Class, Plus Class, then General Boarding. Give me a Break with all the other subgoups for Delta, all B. S. !!
Pros: On time departure. Amazing entertainment selection. Awesome flight attendants. We had a very pleasant and easy experience. Love Delta!
Cons: Crew could be on time for work so the flights aren’t delayed
Cons: Departure delayed by 1hr30
Pros: The staff was friendly and helpful
Cons: Outlets to charge my electronic devices for the long flight
Pros: Boarded on time.
Cons: After boarding the door was closed and the jet way was moved back. 5 minutes later they said they were going to bring the jet way back and open door to let more people on board. They broke 2 FAA regulations by doing this and we were delayed an hour because Deltas computer would not allow this.
Pros: Crew was very friendly for the most part. There seems to be a chance in the way they interact with customers. It's noticeable. The food still is not bad, not great. Drink selection was pretty extensive and impressive. Free wifi for messaging apps is great.
Cons: Electrical plug is right at your knee level. Bread is rock hard an inedible. Plane felt very dry compared to other Delta planes. Would be good to know when the Wifi will be off (as it is off as we "approach the North Pole"). I wish we didn't have to repack bags that are over 52lb.
Pros: The staff was very nice and helpful.
Cons: My husband and I could not fit in the seats without our shoulders being on top of each other. My shoulder was in the aisle way. I am 5’8 and my knees were up againstthe seat in front of me. Our flight from CVG to DFW had none of these problems.
Pros: Everything was fine. Delta did a great job.
Cons: The kid screaming in my ear for 3 hours
Pros: I wish they serve real food instead of snacks for 4hours flight and I wish luggage check in will be included since it’s international flight.
Pros: Comfortable seat.
Pros: The crew, the food, the amount of beverages served
Cons: Leg room
Pros: This was two hours of absolute freezing temperature
Cons: It was so cold it was actually unbeasable
Pros: In flight movie in back of head rest. The kids thought I was the bomb when I booked this flight.
Cons: The bathroom was smaller than my seat!
Pros: We were on time
Cons: The plane was terrible. Trim pieces falling off the seats. In very rough shape. The crew did ok, nothing terrible but the service was mediocre and they were very stingy with the snacks and drinks.
Pros: Great friendly crew. Great entertainment with movies on a short narrow body flight!
Cons: Boarding and disembarking was again slow. Must be a cultural thing as each flight in the US seems to be like this as people take ages to get their bags organised on arrival. Chaotic boarding is compounded by the back of the plane boarding last.... everywhere else in the world loads everyone together or does the back of the plane first and it's much quicker!
Pros: Despite the turbulence and delay, this was possibly the best flight I've ever been on. I have never been treated so well by a flight crew before. Also, the attendant at the gate managed to get my wife seated next to me when our seats ended up separated. Great experience!
Cons: Turbulence and delay was bad, but the flight crew made up for it.
Pros: The flight crew was friendly and personable. Beverage service was consistent and efficient. Entertainment and free WiFi messaging were great perks.
Cons: The positives don’t even come close to offsetting the misery of Delta’s seats. I honestly don’t remember the last time I was so cramped and uncomfortable. I’m not an abnormally large man - 6 feet 200 lbs - and there was no room for my legs or my shoulders in an “upgraded economy” seat. I fly weekly for work on another major airline, and only took this one in a crunch. But I am quite certain this was my last Delta flight and I’ll be advising others similarly. The service and entertainment aren’t sufficient to mask an awful seat configuration.
Pros: Boarding was good even though the plane was overbooked, crew was friendly we even had a good tail wind so we got in early
Cons: Kid behind me kicking the seat the whole way
Pros: I was with my friend
Cons: Delayed 12+ hours
Pros: The chekc in person was very helpful.
Cons: The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request.
Pros: Courteous staff.
Cons: Having to check a firearm inside and having it looked at by non-tsa personnel.
Pros: The flight was barely half full so we were able to spread out and I was able to enjoy an exit row seat with no neighbors.
Cons: The seats are still narrow even in comfort class and I’m 5’11” 175lbs so by no means overweight.
Pros: Smooth flight in time. Didn't realize would have to go thru another TSA security check point. Otherwise smooth flight, great communication from the captain.
Cons: Cramped seats and the food wasn't that great. Plus final meal was served late which lead to quick eating and feeling rushed.
Pros: Not a good experience. Crew was unhappy, disengaged, seemed too busy and buried.
Cons: NEverything seemed hurried and frenzied. Airplane was dirty when we boarded.
Pros: Crew was nice.
Cons: The Entertainment sucked. Again I was sitting in comfort class which in theory should buy you more comfort and better entertainment. There was a ton of movies from the 90s and the same movie selection from about 6 months ago when I traveled with them. Also, what is going on, with having to use your own cell phone to watch movies on the plane? Whatever happened to the screens in the backseat of the front seat? I ended up with neck pain from trying to watch a movie on my phone. Delta has become very cheap. It is going into some serious decline.
Pros: Flight o time
Pros: They solved my name matching problem with calm and efficiency, so I made it to my conference. Thank you !!
Pros: Ran smoothly, typical flight, everything was as to be expected. Everyone was polite and courteous.
Cons: Tight seats, boarding process was a bit lengthy, and we hit some turbulence (obviously beyond anyone's control). The pilot and crew handled it well.
Cons: The special meal I ordered was delivered to someone else. The entertainment system wasn't functioning properly and no English susbtiles we're offered for any of the movies, unlike my previous Delta flights (for some reason there were only Chinese)
Cons: no access to sky club
Pros: One of The crew members a guy from Texas was nice
Cons: The female crew Members were taking loudly and a lot during the flight it was difficult to sleep as a result. The food was low and very very bad
Cons: The flight was over 20 minutes early
Pros: Staff were all polite
Cons: The least amount of legroom I've ever had. The most cramped I've ever been and I'm 5'2 and fly a lot. Also for a 5 hour flight, I should not have been as uncomfortable as I was. There's less cushion than before.
Cons: Rough flight and landing.
Cons: Sold us a flight with unassigned seats
Cons: Ok. My wife and I are both disabled and use our own scooters to get around airports. My scooter broke down when I got off the plane. Toronto airport became a LOT longer pushing my scooter then. Fortunately CANADIANS GAVE ME A HAND TO GET THROUGH CUSTOMS, BAGGAGE CLAIM AND CAR RENTAL. Ok, what to do if something like this happens in America. Maybe to work with security staff cause I was in dire straights without the Canadians to help me. Thank them all. Alton Cason
Pros: The long delay could of been avoided if the Delta counter had lied to me by saying I wouldn't have a problem changing my flight out early once I got into NYC from China Not a happy Delta customer There were delays and no compensation
Pros: They offered water and snacks It was quick
Cons: 1. Boarding order is not by seating making boarding very inefficient
Pros: The seat wasnt comfutable
Pros: Great staff and smooth on time flight
Cons: Small plane
Pros: Punctuality Pleasant crew
Cons: No food on the flight! Due to some problems with the catering service, only a small sandwich was available.
Cons: No WiFi despite paying. No Kosher food despite ordering.
Pros: The food was very good and the crew were great.
Cons: Due to security concerns and having to go through security again, the flight was delayed.
Cons: Very professional, helpful and friendly. Clean, great ride, smooth landing.
Pros: International flights are always the best! You’re treated like you’re sitting in first class!
Cons: I packed a SOLID body butter that was brand new. I thought that because it was NOT a liquid but a SOLID it would be okay. Wrong! I took every precaution and even called prior to packing. I didn’t think this would be a problem. So, out it went! My SOLID deodorant was fine, though.
Pros: Having a seat on the plane after it being delayed over 5 hours,
Cons: Leaving on time.
Cons: Any entertainment
Pros: The crew was intuitive and caring. Very nice and polite
Cons: The is no good reason why we had to wait 1 hour in line for security as only two Security booth are active. I believe there is a room to increase the number of security mabhines and personal in that specific gate
Pros: Same crew. Really nice flight smooth and professional
Cons: Boarding from terminal f sucks
Pros: Crew was nice.
Cons: Late departure. No entertament .poor duty free on board , no tabaco / alcohol as promised on the web / on board magazine Slow service.
Cons: Boarding from terminal F. Very far away located. Then transfer by bus to the main terminal 2. Two floor climbed by stairs. Then gate changed. Passengers who arrived later accessed directly through main terminal 2 to the gate. No entertainment on board at all. A321 plane is not comfortable. 15 min. delay no so bad.
Cons: I didnt get my reserved seats, and the seats were not most comfortable compared toothed airlines.
Pros: Crew was nice. Lufthansa crew is usually good, so no complaints.
Cons: Even the crew said that the plane was too crowded, and that they should have used a larger plane for such a full flight.There was no entertainment on the plane, unless you provided your own device. My flight from Chicago to Frankfurt was on a very large plane so I have no complaints, but, the plane chosen from Frankfurt to Tel Aviv was much smaller, and packed to the gills, with passengers, and luggage, and crew. The crew themselves remarked that the type of plane used for this flight was inappropriate.
Pros: 1. I like the plane and the comfort of my seat. 2. I was pleased to find my luggage in Athens as Lufthansa was the only airline that in the past twice had misplaced my luggage and had to wait for one day to get them. 3. The flight arrived at the scheduled time and going through the airport , security to my connection was especially easy. 4. The sandwiches also at the airport were tasty.
Cons: 1, It isn't really a 100% complaint because I'm also responsible. As I was waiting for the dinner to be served it took more time and I felt asleep watching a bad movie, so I missed dinner when I finally woke up. This is the reason I have no opinion about the food. My sole complaint is about the general practice in all airlines that they serve first the slim minority that does not eat meat. Democracy means that the majority should be served first. Unless the airlines consider the vegetarians as some kind of sick people! 2. The crew didn't offered us enough liquids during the flight and the excuse that they didn't wish to disturb our sleep is too lame.
Cons: For people who are going frequently to the US because of the small airplane from FRA_TLV A321 It is not worth for me buying Primer Economy since it is mixed and in British it is all the wayTLV-PHL 2 airplanes with primer economy
Cons: LH flight from Seattle was late, and I barely made it to the LH connecting flight to TA. Landed in Tel Aviv, but my one bag didn't arrive with me. Looked for the Lufthansa desk, but there is no such thing. They have farmed out the task of dealing with lost luggage and masses of confused to irate people to another firm. There were approx 40 people trying to get some information from 4 ladies, one of whom was new. They were unable to deal with many reports at a time. How about take a number and we'll call you up in turn? Instead it was like a push and shove pressure cooker just to find out the status of said missing bag and make a report. I was dealt with last. At this time, I was exhausted and angry. The ladies were very good and very kind. They informed my ride of the delay, and told me that the lost bag would come on the next flight. They took me out of the area to get a drink and a bite to eat. We waited. It came. We drove to my destination a few hours away. Never have I had to deal with such a time consuming shambles to find out the bare minimum of information. I finished the trip and will never fly with Lufthansa again.
Cons: To Whom It May Concern, My name is Eliezer Korbman. I was a passenger on LH403 with service to Frankfurt, Germany. Upon reaching cruising altitude and prior to dinner service, a Lufthansa stewardess reached across my midsection, activated the reclining mechanism and forcefully returned my seat to its upright position - waking me up to eat. (You may conduct your own investigation, but there was no prior announcement.) I politely declined, but was later denied dinner and breakfast. To clarify, I was unable to eat or sleep. This is utterly disgusting service. I am incredibly disappointed in Lufthansa for the way that I was treated aboard LH403. Unless I can be persuaded otherwise, I will be taking my business elsewhere. Garbage service! Shame on you Lufthansa!
Cons: Took a few time to ask for my kosher food. Crew couldn't locate me on the list, than the were out of kosher food, gave me regular breakfast, which I couldn't eat more than granola. It was pre-ordered, and I called to confirm a week ahead.
Pros: The crew were very helpful and polite. The seats had plenty legroom. The food was excellent.
Cons: We started boarding much later than originally announced. We may have arrived with little delay, however. No entertainment was available, which is not that great considering that it is a three and a half hours flight.
Cons: Being put in a distanced place for boarding
Cons: the food was not kosher chicken with milk at the first flight the past was owerfull
Pros: Everything except the entertainment
Cons: The headphone jack didn't work. It priduced some sound, so it might fool a tchnician doing a quick check. But voices and most of the sound track garbled and muted.
Pros: all the flights were on time, the service was wonderfull
Pros: I found the seats roomy - plenty of leg room. They were very comfortable in the way they leaned back. The food was very good, even though the meal was a simple lunch. The plane was very clean and bright.
Cons: There was nothing I did not like. In fact, I felt: "This is the way flying aught to be."
Cons: The business class seats is exactly like the economy seats
Cons: An hour late
Cons: Needed entertainment
Pros: If you can afford to fly business class, it is definitely worth the extra money. The flight, the crew, the comfort we're superb!
Pros: I like the service and food. 45
Cons: I like food and service and they had things that make it different. 48..
Cons: the seat
Pros: all was perfect and helping
Cons: nothing all are fantastic
Cons: Overall experience - will not recommend this company and will suggest another company
Pros: Food is very good for airlines
Cons: No entertainment set unless you have a tablet
Cons: The business class is not really a business class, and the chairs are not comfortable. Moreover, there was no entertainment. During the boarding there was no distinction between Business and Economy class. There should be an opportunity for business class to board at any time.
Cons: its was very very bad bad bad bad its a shame for them very not good bed bed
Cons: No entertainment Slow boarding
Pros: the food was good,the crew was effective
Cons: the sits can be more comfortable
Cons: The plane was extremely small and uncomfortable. There were only two lavoratories for 60+ people, the other two being reserved only for the 10+ people in first class. As a result, throughout the whole flight there was a long waiting line in the plane's aisle, causing the crew to complain angrily in German, thinking we wouldn't understand what they're saying, because they couldn't go through easily.
Pros: Very nice crew
Cons: Boarding and take off was late, probably the fault of destination airport
Pros: I want to have it. I was expecting a serious and major company as yourself to provide it in a 3.t hours flight. This is how low cost / charters looks like.
Cons: I area where we did the check-in is horrible. I understand there are security issues but in Frankfurt airport it is much better then Munich and I expect you to find the answer how to have both needs.
Cons: The meal was served rather slowly. I think there ius a place for improvement there.
Cons: we were with 2 kids (1 Child and 1 baby). They ground crew did not allow us to board first (like usually). We had to wait until the economy boarding, it became too crowded and was hard to reach the airplane with the kids. regards
Airlines flying from Georgia to Israel have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Georgia to Israel
Masks required on board, masks provided on flights from Georgia to Israel
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Testing for antibodies, testing for symptoms for flights from Georgia to Israel
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