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Cons: My flight was overbooked so I was put on a flight to Almaty then Delhi and now my luggage is lost. I will never fly with Ukraine Intl. Airlines again.

Pros: Friendly hostesses smooth flight

Cons: Why doesn’t business class get to board first ? Bus was too crowded and was mobbed with people pushing

Pros: On time and luggage made it with no problems

Cons: Was great fligh, no hazzle

Cons: They weren’t any chargers there

Pros: The flight attendants were excellent and provided services above and beyond expectations.

Cons: The onboard entertainment wasn’t working properly.

Pros: Good food good movies

Cons: Boarding took longer time Than it should.

Pros: our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected.

Cons: our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected.

Cons: I didn’t know I had to pre-order my meals. Also, the entertainment selection was very limited.

Cons: We were trying to connect from Denver through Newark to Barcelona. Our flight from Denver was delayed. We still could have made the Norwegian flight if they had allowed us to ticket the segment from Newark to Barcelona in Denver. We tried, knowing the connection was going to be tight, to no avail.

Pros: Comfort of the dreamliner and feeling safe to fly.

Cons: Service was, surprisingly, not so good (this is my second time with Norwegian). My son was sleeping and I pressed the call button to get some help form cabin crew. They turned it off. I pressed it again, a girl came and I explained I need help - to get my trolley from the overhead bin so I can take a blanket for my son, cos it was cold and he was sleeping, I couldn’t move. She asked me “Is your bag heavy?”. What kind of help is that?She after all got the bag, but I was a cabin crew, and I would never tell that to a passenger needing help with a small child. Also, no one is checking if passenger with children are ok.

Cons: Unprofessional Crew, service, food

Pros: The price was great, the flight was comfortable, crew was very friendly.

Cons: The airport check-in was probably the most chaotic I've ever experienced anywhere, but the people - travelers and staff - were all very nice.

Cons: Boarding failed, everyone had to wait in a bus for 20min with -8 below zero temperature outside. The bus was standing with the doors open, the boarding crew did not provide any reason of that, the flight was late.

Pros: Nice friendly crew, fresh aircraft model, good ticket price

Cons: Boarding was sooooo long and slow. Bad shape of seats, I had really back ache while flying for 3 hours. I Had long trip through up the ocean for 9 hours right before that and I had no same problem

Pros: Friendly hostesses smooth flight

Cons: Why doesn’t business class get to board first ? Bus was too crowded and was mobbed with people pushing

Pros: Nothing! It was terrible

Cons: Service. FOOD IT WAS SO DIRTY! FLY ATTENDANTS DIDN'T DO ANYTHING ! FOR 10 HOURS OF FLIGHT THEY DID NOT OFFER EVEN WATER You have to look FOR them They're was sitting and reading books Never ever again I will fly by this airline I forgot TO mention about extra money for seats and check in

Pros: Flight attendants were fast and polite and helpful, more room for feet than other airlines, free meals. Sandwich was good, dinner so so.

Cons: Flight delayed boarding by one hour (not weather related).

Cons: I ordered a flight and a suitcase through the kayak website. I arrived at the airport saying that I had not ordered it. They take a high price at an airport on a suitcase

Pros: What i dislike:i was looking for a baggage option and what i understood i have 23 kg allowed in this flight.On my way back i had a logagge total 23kg as i was sure i was permited.On the registration i was told i have to pay 1890 griven it is about 100$ CAN.I looked again on my ticked ans didnt see any note about i have to pay online baggage service 24 hours before.I had nobody to leave this baggage in kiev and my mom paid all for me.I am very upsed because when i was doing check in online i was looking for a rules and regulationg about baggage and i wanted to do prepaid but what i understood it was included.So in airport i paid double than it was online.I need my money back! Thank you Katarina Stolberg

Pros: The crew was great and loved the meal given during flight.

Cons: Change the mousse flavor, please. The hummus was terrible.

Pros: our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected.

Cons: our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected.

Pros: The crew was amazing and service was very professional.

Cons: Lower prices!

Cons: Check in online or pay $17. They don’t tell this. Ticket I had was for no luggage. Do not recall this when I purchased the ticket. Another $45. Agents are rude, not helpful. 7am flight. Only serve water, no coffee.

Cons: Never got to this flight. Previous legs were delayed so we arrived late and were denied boarding. No compensation and no alternative offered. Had to buy train tickets. Completely disappointed

Pros: The price was great, the flight was comfortable, crew was very friendly.

Cons: The airport check-in was probably the most chaotic I've ever experienced anywhere, but the people - travelers and staff - were all very nice.

Pros: I loved visiting Kiev and the friendliness and sincerity of the Ukrainian people in general and the aircraft crew in particular.

Cons: I didn't have any luggage but an associate that I met on the flight complained that it took too long to get his luggage and that the luggage was not labeled. I did not understand the English announcements during the flight. Either the audio system needs to be improved or the announcers need to speak without heavy accent or both.

Cons: They weren’t any chargers there

Pros: Nice friendly crew, fresh aircraft model, good ticket price

Cons: Boarding was sooooo long and slow. Bad shape of seats, I had really back ache while flying for 3 hours. I Had long trip through up the ocean for 9 hours right before that and I had no same problem

Pros: On time! Even arrived early

Cons: Pre-selection of Sears, and I could not add my frequent flyer member

Pros: No real complaints here. Went on 4 flights in total and all were relatively decent. The planes are old, but 3 of 4 of my planes had upgraded seats with tv screens built in, where you can plug your phone to charge. The seats are of regular comfort, nothing outstanding, but not too bad (I’ve definitely had worse). Cannot regulate AC, which is somewhat annoying, but once again, not a big deal. Did not take food options so can’t comment on that. Flight staff is more or less polite, always smiling, and will make sure you have what you need. Would probably book again with UIA if it were an option.

Cons: No AC regulation, planes are old, and very cramped waiting spaces for bathrooms.

Cons: Hello, when I bought the ticket I took special care that it includes luggage fees, both hand and in plane suitcase. But when I arrived departure desk in TLV they charged me both laggage fee and also boarding pass fee on the amount of almost 90$!! This is a disgrace. Please refaid this. On top it was not mentioned anywhere that this flight is not included food.

Cons: No coffee, only water.

Cons: I ordered a flight and a suitcase through the kayak website. I arrived at the airport saying that I had not ordered it. They take a high price at an airport on a suitcase

Cons: Now we waiting for two hours for our luggage On the door of the luggage doesn’t open and waiting

Pros: no comments

Cons: it is better to mention in the ticket whether it is with or without baggage , it makes a lot of inconvenience when we see the boarding pass and then go to the counter to pay extra baggage . the passenger came with one baggage from Kharkov and on a return it is without baggage on round trip booking ?

Cons: They charged the extra money for nothing it’s looks like e little bit weird

Pros: I loved visiting Kiev and the friendliness and sincerity of the Ukrainian people in general and the aircraft crew in particular.

Cons: I didn't have any luggage but an associate that I met on the flight complained that it took too long to get his luggage and that the luggage was not labeled. I did not understand the English announcements during the flight. Either the audio system needs to be improved or the announcers need to speak without heavy accent or both.

Pros: Check in was quick as well as boarding.

Cons: Seats far too narrow.