The ground crew members at check in counter were courteous. The boarding was seamless. Flight departed as scheduled. Service on board was great
Turkish Airlines lost my reservation!!! I had the ticket, the receipt and they lost it!! Because the flight was fully booked, I had to wait 8 hours!!! Turkish Airlines provided me with NO FOOD, NO WATER!!! Absolutely ridiculous. They were pathetic. They admitted it was their fault for losing my reservation but provided me with nothing.
everything was excellent except for the meal on the fight from the Istanbul which was disgusting, the only choice of food available was pasta which was served frozen.
Very comfortable in business class. Excellent service. Good food. Smooth trip.
This was my third time using Turkish Airlines. I was well satisfied with the overall experience! I believe that no one is perfect and that everyday we are trying to do the best we can to help others by giving a part of our lives through service. I believe from what I’ve seen that Turkish Airlines, have come close to that service! I will definitely recommend and reuse their services again! Thank you!
Flight was late but loading plane was much easier in Istanbul than athens. Food was so-so and choice was limited. Flight attendants were extremely courteous and helpful; however, it was difficult to get attention during night time service. Overall good experience and the price was right
Turkish Airlines is a solid airline. They use the less trustworthy Boeing airplanes on this route (VCE-IST) so the flights more bumpy then when I have flown on Airbus planes, but it was okay. The service good. They seem to offer a reasonable selection if movies, although no way to listen to them as they didn't provide me earpieces. The food was surprisingly good. The day was uncomfortable. The flight was on time.
Food and crew were superb. I flu with a 777 which has old TV screens. Although the movie selection was very good, screen was not sharp enough to wacht a movie
Poor connecting flight logistics and ground transportation for such enormous airport. Airline does not consider time required to complete the security check or transition from one to gate to another
Food wasn’t good but not their fault as I should have pre selected
Not great!!! Seats in Business class were horrible; no cushion!!!
Not to bad but it was hard changing my seat
This flight was on time but since I missed the connecting flight I didn’t get my seat upgraded I paid for
I was asked at the gate to put my carry-on luggage into the metal size-checking unit and it scratched my luggage. I suggest lining it with a cloth to prevent damage to passengers’ luggage.
The plane was late to Frankfurt and I almost missed my connection and my checkt in bag didn’t catch the second flight! Poor
The food that was served was superb!!! Awesome snacks!!! Frequent drink service!!! To me, this was shocking. I took a British Airways flight from Denver to London for the first leg of my trip and the food was horrendous. Thank you for keeping us fed and satiated on such a long flight!!!!
The crew was exceptionally polite and caring. The plane was comfortable. Great experience. Will fly more on Air India because of this experience.
It was good service. The very low economic seats where not comfortable
No entertainment since it was a 3 hr flight. Good leg room for economy.
Food was good! Crew very polite however when asked to adjust temperature did not help! It was freezing! Seats uncomfortable 😣