Daily cleaning, installation of cabin HEPA filters on flights from Grand Junction to Mexico
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 5h 51m
Mexico has not implemented any entry restrictions for air travel, but travelers arriving from countries affected by COVID-19 will be screened.
A completed "Cuestionario de identificación de factores de riesgo en viajeros" must be presented to immigration upon arrival.
There are no mandatory quarantine requirements currently in effect in Mexico. However, travelers showing symptoms of COVID-19 will be subject to quarantine.
All other info
The land border between the US and Mexico is closed to all non-essential traffic as part of COVID-19 measures. This is reviewed on a monthly basis. This closure applies primarily to tourism and recreational travel. Cargo, trade and healthcare workers will still be able to cross the border. Check with your closest US Embassy/Consulate before attempting to cross the land border.
There are currently 589,752 active cases of COVID-19 diagnosed in MX and 31,535 deaths as of Apr 12 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Mexico is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Mexico with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Mexico up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "We had to change seats due to the audio functions not working for both of us. In addition, my wife’s seat the recliner didn’t work. Fortunately there two seats behind us. We changed then things are working. Staff was good, trying very hard to help."
Pros: "Comfortable easy flight! The attendants were all very friendly and helpful"
Pros: "the flight itself was comfortable."
Cons: "getting assigned seats earlier."
Pros: "The crew was excellent and boarding was a cinch. I volunteered to check in my girlfriend and I's bags and the process was very easy."
Cons: "Compared to other airlines, I think their food and beverage service was a little lacking."
Pros: "Aircraft was clean and comfortable. Crew was efficient and friendly. The whole experience was excellent!"
Cons: "There was lots of entertainment available but plain old music was not an option. What if I don't want to watch a movie or TV, just listen to music!"
Pros: "The cheese and fruit tray is great."
Cons: "Boarding takes forever. The seats are too narrow."
Pros: "Cabin crew were average over worked with infants and the infirm."
Cons: "More flight attendants on flights with high number of infants and the old/infirm."
Pros: "The landing at PDX was the best I've ever experienced, bar none!"
Cons: "The cabin crew from Florida to LA weren't oriented to Alaska Airlines Sips and seemed discombobulated with their service...no one seemed to know who was responsible for specific service options. One attendant had a short skirt on. An in flight emergency, she would have been useless"
Pros: "Please be advised entertainment and food should have an NA next to them in my case"
Cons: "Can't think of anything"
Pros: "The female attendant went above and beyond. She was kind, thorough, and helped make the flight the best I’ve been on with Alaska Airlines so far!"
Pros: "USB chargers on every seat, great service, more leg room than most"
Cons: "40 mins late, really had to run to make the connection."
Cons: "My connecting flight was late and they gave my seat away. So I’m not on the flight. Worst of all I was made to feel like it was my fault for being late"
Pros: "On time depart and arrival."
Cons: "Sat in back both fights,ran out of good food before they got to us."
Pros: "Glad it was only s 2 hour flight"
Cons: "The crew was rude and very impersonal Not helpful at all"
Pros: "The bombardiers are old planes but fun. The tray table was broken on one side making it unusable. This is a prop style plane. Not very staff."
Cons: "Very noisy but tolerable."
Pros: "Love Virgin-Alaska... roomy seats, attentive staff and good entertainment. Won’t fly on anyone else."
Cons: "Not much. Though first class looked nice."
Pros: "The free movies."
Cons: "Flight boarded late and left late."
Pros: "Great newer 737-900"
Cons: "Temperature was too warm for the entire flight. Several asked for more air conditioning"
Pros: "Completely charmed by flight attendants"
Cons: "Last minute gate change, almost causing us to miss out flight"
Pros: "My seat was great . The flight was smooth and on time both ways . The staff was friendly."
Pros: "One of the representatives at the LAX airport was helpful. The flight attendants were friendly and nice."
Pros: "Comfortable, quiet, friendly"
Pros: "it made it on time.... we travel / fly a lot. First time with Alaskan an was far from impressed"
Cons: "All out of food... morning flight an no warning or anything g. We could have ran an got something before boarding started .... they drive the cart by with what I guess... the only 2 options of each category for the first 10 people... to then say... o sorry we have nothing.. An no compensation for it but sorry.... do u a humus pack for 8 bucks.... then one second later when my wife decides she wants it... they say they just gave away the last one... it was redic. Not to mention weren't even all the way in the back Glad to see a few people up front able to eat..."
Pros: "I like that the steward announced there was a gentleman expecting a child and that they were doing everything to get the plane in early for him. It was sweet to see people clap and help each other get the flight out."
Pros: "Leg room"
Cons: "seat cushion"
Cons: "The delay in Eugene was horrible!!!!"
Pros: "Planes same more spacious. Crew excellent. Boarding quick and efficient"
Cons: "They did change my flight by several hours which was disappointing as I had a very short stay made shorter. No compensation not able to get me something better. Also resulted in a 5 hour layover in Seattle. Don't like paying for entertainment or food when I pay $1000 for flights. Feel cheated and buckled and dimed. Also did not like no free checked bags. Again I find all airlines that do this insulting. One bag should be included in our flight. How many people fly without any. That is one reason I often fly southwest."
Pros: "This was the SECOND cancelled flight from Alaska on this trip. I called customer service and rebooked on Delta. I was shocked alaska cancelled both legs of the trip and made my travel day home about 7 hours when the flight was 1 hour... not impressed. Will look to book delta in the future for this leg."
Pros: "Everything about the flight was pleasant. The crew were friendly and helpful, the flight was smooth and ran on time. I liked the organic snack box. I would definitely fly Alaskan again and recommend it to my friends."
Cons: "USB port in the flight to charge my phone. But flight didn't have WIFI"
Cons: "The food wasn't good and they run of food to buy."
Pros: "I liked that a beer or glass of wine was offered."
Cons: "It is a small plane for a two hour flight."
Pros: "The entire crew was just fantastic!! Very gracious and helpful. I will continue to recommend Alaska Airlines to all my friends. Thank You for the pleasant experience!!!"
Pros: "I like straight flights."
Cons: "I couldn't fly the plane myself. LOL The pilot wouldn't let me."
Pros: "I really enjoyed the professionalism the ticket people at the counter. they were very helpful and very pleasant. I like both alaska airlines and virgin America. I never have a problem when I fly with them."
Cons: "the only thing that was unpleasant was my boyfriend was missing a phone charger and some cigars out of his suitcase. it must of happened through customs or the baggage handling."
Pros: "One stewardess was very nice."
Cons: "My flight was late and I was not notified through any media, not Kayak not Alaska Airlines. I arrived early to the airport, asked the luggage check in and was told it was 30 minutes behind. Then burn up a little time, go through security only to find that it was 50 minutes late. None of the signage was updated at the terminal to say how late, it still said on time until I got on the plane. My flight was stressful due to being sat next to someone with no sense of personal space and in the two other seats next to me was a fussy baby with his father. Got to Portland, and had to run to the other half if the airport. I decided to postpone my flight until later due to that stress."
Pros: "Good beverage choices."
Cons: "Forget the biscotti!"
Pros: "My first time on Alaska. I usually fly JetBlue or Virgin. They had great entertainment options (you have to use your laptop or cellphone) and free wifi for messaging. They staff were especially accommodating and hospitable."
Cons: "Service was amazing"
Pros: "Crew on flight was good. We left late but made up the time in flight."
Cons: "We purchased 2 one way tickets and were given confirmation of purchase. When we arrived at airport to check in we were told we were on standby only. If we could not get on the flight then the soonest we could fly out was 48+ hrs away, arriving in Seattle at 2 AM on Monday morning. we had no one available to pick us up, we live 1 hr away from airport. After many announcements and many incentives offered 2 young ladies did give up their seats and we could get on. The flight went well but we were extremely upset with the promise of confirmation and the obvious overbooking. It probably is what many airlines do but not good customer service was given to us. We often fly Alaska but this was a bad experience."
Cons: "This flight was overbooked and there wasn't room for my carry on"
Cons: "Delays layover very poor"
Pros: "It was a beautiful flight. Everyone was kind and accomodating."
Pros: "Delay, Plane workers kept say " that bag has to go underneath" to people as they walked down the aisles like fill Sargents. Do they know the word "please"?"
Pros: "On time"
Pros: "Easy check in, boarding, friendly staff. Very smooth flight, nothing concerning. I saw Sully before my return flight and this was nothing! Makes you appreciate what pilots and attendants deal with."
Pros: "Great crew"
Pros: "Crew was great!"
Cons: "Airline was operated by Delta Air. COVID precautions with distancing on board were not followed. Flight was overcrowded- hardly any empty seats between passengers."
Pros: "Easy boarding and very nice crew"
Cons: "Terrible flight experience from delta"
Cons: "Having food & being on time would’ve been nice?"
Cons: "No milk available."
Pros: "Great comfortable seats"
Cons: "Crowds in airport"
Pros: "Pilot explained the flight path and landmarks along the way. Crew was friendly to us and welcomed our baby onboard before many other pax boarded."
Cons: "Seats were narrow and I’m not a big guy. 6’0”. 185."
Cons: "Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab."
Pros: "Can’t do anything about bad weather-we got through despite a weather delay. Crew was terrific."
Pros: "free movies on the flight"
Cons: "The check-in process at SFO airport was poorly managed."
Pros: "Crew was awesome. Always available if needed"
Cons: "Food was just ok. Could have a little more movie selection"
Pros: "Had a great experience with Delta all around. Seating and crew were lovely, in flight entertainment was great. Overall, very pleasant experience and flight was on time."
Pros: "I loved the flight attendants and the desk staff everyone was so friendly and made me want to travel delta again."
Cons: "Delta doesn’t offer military spouses free checked bags and I found this out at the airport. It was disheartening, but at least it’s Delta and not the airline that is supposed to represent America."
Pros: "Wi-Fi and movies to pick from,super!! Nice music while loading and unloading. Calm feeling with everyone,brilliant idea. Keep it up!"
Cons: "Best flight, security our always the downer in traveling."
Cons: "The seats were in bad condition, I was surprised as Delta usually has well cared for interior and exterior airplanes."
Pros: "The Grand junction staff is always great."
Pros: "Overall everything was great would definitely recommend delta to others ."
Pros: "Easy, fast boarding. We arrived early too."
Pros: "I liked the flight attendant in first class. Unfortunately I was not in first class"
Cons: "I did not like the attitude of the obese old man (I, too, am an obese old woman) as I saw it toward some of my cabin mates."
Cons: "The female flight attendant needs an attitude adjustment. She behaved as though she was doing a favor"
Cons: "We boarded on time and were ready to leave the gate early. Somehow the pilot and air traffic controller managed to take 1 hour for de ice and takeoff even though we were 2nd in the queue. No excuse!"
Cons: "The flight was delayed for 4 hours."
Pros: "I am on stand by after 24 hours. Because delta airlines was late.im stuck in LA"
Pros: "Flight attendants were really kind"
Cons: "We were an hour late to leave so I missed my connecting flight and am currently stuck in Minneapolis for nearly 8 hours now"
Cons: "They cancelled the flight 30 mins before the flight"
Cons: "For the second consecutive Delta flight, one at LGA, one at JFK, (it’s never happened on any other airline) TSA pre-check was closed and over a dozen agents trying to upsell the CLEAR program were working hard to get people to spend $175 not to wait in the resulting one hour long line."
Pros: "Entertainment system is awesome and similar to what I usually see only on international flights."
Pros: "Crew was friendly and efficient"
Cons: "Very minimal legroom. Screaming children behind me kicking my seat during flight"
Pros: "new hi speed wifi, seats"
Pros: "Nice staff (check in counter and flight attendants) and good food and smooth ride"
Cons: "I wasn't allowed to bring my hiking poles onto the flight and they didn't fit into my checked bag."
Cons: "Late flight without any compensation for our trouble"
Pros: "Great friendly service and easy boarding. Timely!"
Cons: "For the money they charge, a few little perks such as improved snacks wouldn't hurt the bottom line"
Pros: "NOTHING AT ALL!!!!"
Cons: "everything 1st of all i didnt like the fact that the stuff could act so unprofessional and very disrespectful and not knowing what type of info to give that made me lose my flight and at the end they all told me they couldnt help me to get my flight or anything not even try.."
Pros: "Finally, we got to use a jet bridge in Guadalajara !"
Pros: "Flight attendants were very helpful and attentive"
Cons: "Poorly organized boarding process. Most of the passengers were Mexican and the announcements were all in English ... quite a bit of confusion. Also, they never announced Premium Boarding, just went from people with kids to Sky Priority ..."
Pros: "flight attendants were great."
Cons: "not enough leg room and space. The business class should be at the minimum for economy."
Pros: "That my flight was on time"
Cons: "Pretty much everything else about it"
Pros: "Comfort and boarding"
Cons: "Delay and food"
Pros: "The crew was polite and friendly"
Cons: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."
Pros: "Comfortable plane"
Cons: "Travelled with some guys straight out of the Hangover movies. Going to Vegas for a Bachelor party and ogling and making comments on the flight attendant and other passengers! Nothing delta can do about that, It's part of life..."
Pros: "Nice crew; with sincerely smile and attentions during all flight. The dinner was delicious... and very very important... puntual trip"
Pros: "Both flights were on-time, no gate changes. Staff was friendly enough, and seat back entertainment was appreciated. Everything went as you always hope it does for flights!"
Cons: "No seat assignment prior to arriving at the gate"
Pros: "Entertainment is now free."
Cons: "This was the fourth first class leg of our overall trip and the first three flights on Delta were great. The attendants were pleasant and even fun. I have allergies and requested a special meal on all legs. No problem on the first three flights. All attendants approached me to confirm my allergy and the special meal. They were very polite. But on this flight, the attendant didn't speak with me about it at all. She tried to give me the regular meal. When I explained I needed an allergy free meal (mind you this was first class), I was told I could not get it and got no apology or other accommodation. Her attitude was take it or leave it. I found this interesting since on two of the other flights an announcement was made about another passenger with an allergy to peanuts so no one could have them on the flights and the attendants were very concerned."
Pros: "Crew was efficient and friendly."
Cons: "I was seated in toddler central with one squirming next to me and the one ahead of me that thought her seat was a rocking chair. She banged my knees til.mom finally told her to quit."
Cons: "the 2 stewardesses disappeared as soon as the flight was in the air. i upgraded to business class in what was a huge waste of money. the fact that they do not make alcohol available in business class is pure laziness, and these people are loving it. keep in mind that you can have water juice and pop. i was given the water i asked for after take off, and then she promptly disappeared for the entire 3 hours. she only returned when i pushed the call button. not good."
Pros: "Not much"
Cons: "Why no service in first class?"
Pros: "Good seat. Good films."
Cons: "A broader range of free snack types would be nice."
Pros: "Crew were amazing"
Cons: "WIFI please for the god sake it’s a transatlantic flight"
Cons: "Bring back the individual TV's"
Pros: "The crew was nice and s"
Cons: "The flight was delayed three times and being stuck in this outdated airplane for almost an almost 4 hour delay was not great. The seats are completely uncomfortable"
Pros: "The idea of having inflight entertainment."
Cons: "1. Crew moved my luggage without asking, 2. Sat in window seat and it was easily 85 degrees, 3. Seat is not made for someone 6’2”. Neck support falls at shoulders which was super uncomfortable, 4. Inflight entertainment worked for a bit then didn’t."
Cons: "Use another airline"
Cons: "Actually getting the flight I paid for. Or at least getting a one way flight, like I should've had. Arrived at my destination 4 hours late."
Pros: "Crew was very nice and friendly"
Cons: "When my husband retrieved his piece of luggage, it smelled terribly lie dog poop. We had to drive home with the windows all the way down because the stench was so bad and throw away the suitcase I had just bought because of the terrible smell. Just awful to come home to that!"
Cons: "The chairs"
Cons: "We stay stuck in PVR"
Cons: "My luggage was delayed. I received it the day after"
Cons: "Maybe had a flight crew on time and a plane that wasn’t 30 years old"
Pros: "Missed by connection"
Cons: "Make layovers longer"
Pros: "Good flight good crew"
Cons: "Hated the connection from terminal 5 to terminal 3 we should not have to go through the departure lounge this added 10 mins or more into a very tight connection."
Pros: "Lots of legroom with good complimentary foods and drinks."
Cons: "Overhead speakers in he plane weren’t very loud."
Cons: "The 1st class flight attendant refused to bring a glass of champagne, I was sitting five feet away so I could see she was just fiddling with things with her back to me. I asked the other flight attendant to relay my request to her, again she ignored me. This was ten minutes before takeoff..."
Pros: "Timeliness and friendly staff. Arrived before scheduled time..."
Pros: "The flight was on schedule."
Cons: "They ran out of good food choices and only had the snack plates left."
Pros: "The flight attendance kindly asked the passengers to allow for the people on the back with very thigh connections, due to stupids delays, to deplane first, but of course almost no one listened and as soon the plane reach the gate everyone stranded up clogging the hallway. There should be more education to the passenger in general. If you don't have a connection, just stay put for an extra 5 minutes, is nothing crazy to do."
Cons: "Waiting area completely packed, now sits available at all. Delays, a delay for weather or mechanical issues is understandable, but just because too many human factors, is unfortunately."
Cons: "Flight was cancelled by American. Had to fly delta to dtw! Yuk"
Pros: "Flight was punctual and service was good."
Cons: "Gate change"
Pros: "Quietness of the flight and easy boarding entertainment was good"
Cons: "Food a bit heavy and large and crew only ok"
Pros: "People were nice"
Pros: "Seats were comfortable"
Cons: "We landed at a different airport than we were supposed to and no announcement was made. We weren’t updated at all! When we finally landed in bogota we missed our connections and couldn’t get on another flight for 14 hours"
Pros: "Crew was very polite."
Cons: "For international flight that plane was way to tight. It was like being stuffed in a can for 11 hours. I will try to not fly international with American again."
Pros: "My daughter liked the movie Gifted on the flight. Only decent experience in 2 days of travel"
Cons: "Worst experience with an airline ever. Never going to fly AA again. They lost 3 valued customers."
Pros: "OK for a short flight, we were just given water and nothing else probably because of the short duration. The IES is OK but you have to bring your own WiFi device to be able to stream their media which is free"
Cons: "Seats are too small"
Cons: "No Gogo entertainment"
Pros: "The American Airlines plane was very clean and spacious. The staff were very friendly and attentive at all times. I enjoyed the food served and the selection of movies offered inflight was excellent. I would definitely travel with American again."
Cons: "I wish the vegetarian meal was a little better thought out! It tasted a bit like hospital food."
Cons: "While trying to get help with my boarding pass, the woman behind the counter was so rude and nasty. Yelled at me for being at her desk when another American employee took me there."
Cons: "The chicken dinner was not good. Also the sound on seat computer was not working and on a 11 hour flight it is terrible."
Pros: "On time and efficient. Reasonably comfortable by the (appalling) standards of modern airlines."
Cons: "The entertainment systems were old and poor. Only a few terrible movies to choose from, and my wife's screen came going dark for long intervals."
Cons: "My flight was cancelled and I never got an email notification so they made me fly to New York and the flight was delay. One of the ladies from New York was really rude to me."
Cons: "Terrible transit to terminal in LAX with shuttle and stairs"
Pros: "I did not like any of it."
Cons: "We couldn't hear any of the group calling. There were so many different reward members that by the time group B was called I had to check in my baggage. I was not able to pick another seat during ticketing. When I fly for business I generally have a carry on so I can quickly catch my ride however dour to check in of my baggage I had to wait another 30 min before I received my baggage. Air hostess were not very friendly or helpful."
Cons: "Didn't ask for any food so can't rate that or entertainment"
Cons: "As it was the continuation of an international flight, I believe I travelers like me deserved to be treated with free food and not just drink and water."
Pros: "Flight crew was fantastic. Pilot did a superb job. Whole flight was like sliding on glass."
Pros: "The first leg of trip had a newer aircraft......potentially due to the "mechanical delay" that started the fiasco."
Cons: "I don't usually do reviews, but this experience has prompted me too. I usually pick American over other airlines even if the price is slightly higher but after this last fiasco I doubt I will fly with them again. From the start of the trip there was a delay. I was told that I would have to stay in a hotel in Charlotte because I would miss my connecting flight. I agreed and waited for my flight that was nearly 2 hours late. I arrived in Charlotte and retrieved my bag as instructed and went to the counter. The lady then stated that it was probably best if I tried to get on the last remaining flight even though it showed sold out because "there have been delays all day and plenty of people have been missing their connecting flights". So I rechecked my bag and headed to the game. This flight was delayed, as it was the last for the night, so that all the connecting flights could be made. Okay, that is fair enough....even though I didn't get to board and now I no longer had my bag as this is now on the plane. 30 minutes after the plane left I finally get my voucher for motel along with a $12 voucher for food that can only be used in the terminal restaurants......which are now closed for the night. After 30 minutes of trying to contact the hotel for shuttle information I was advised that they were no longer taking airline vouchers. I , again, approached the ticket counter and I was advised that I "would just have to wait because there are no rooms in the system at this time." And none of this instruction seemed professional or accommodating. After another hour I was approached that now there are no other options in their system for accommodations and I would have to pursue options on my own. So......the higher priced one way ticket just became $100 more at no fault of my own."
Pros: "The attention from the staff during the flight,was excellent."
Cons: "I'd didn't like that we'd had to pay 50 dollars for a medium size luggage,when other passengers have,slightly smaller suitcase,a carry on a lap top or big purse."
Cons: "Horrible, inflight experience, customer service"
Cons: "Fight was cancelled as reported a light near the exit sign was out. Had to sit in the airport 8 hours a regular delay of the this route."
Pros: "boarding was in time, and comfort."
Cons: "comfort was very good"
Pros: "On time"
Pros: "A typical uncomfortable flight from Grand Junction to Denver. The crew was great."
Cons: "More leg room, seat very uncomfortable."
Pros: "Plane was delayed then we were switched to later flight."
Cons: "Send another plane to get the three flights that were bumped."
Pros: "Pilot was informative. We were delayed because we had to wait in line for our plane to get de-iced"
Cons: "Not sure but I think the WiFi wasn’t working? I know #firstworldproblems right?"
Pros: "Crew was nice and very efficient"
Cons: "Maintenance didn't have plane ready to depart on time"
Pros: "Not much. Did not get some"
Cons: "Delayed and cancelled"
Cons: "Charge for baggage. Pretzels - ugh!"
Pros: "Quick flight."
Cons: "The crew in Newark forced me to gate check my bag even though there were several empty overhead bins. I had 5 people in my party and we had only 2 bags. Absolutely STUPID."
Pros: "United was able to rebook early the next morning"
Cons: "Change in travel plans"
Cons: "The team in the airport seemed unsure about how to handle situations including checking people in, using the new TSA pre- check line, & resetting is he security equipment."
Pros: "Not much although the small meal/snack was solid. Also they didn’t lose or kill any animals as far as know."
Cons: "WiFi did not work. Flight attendants didn’t really care. No way to watch TV unless you pay."
Pros: "On time, no issues."
Pros: "Boarding was uneventful"
Cons: "Dinner was not provided, only 1 bag of pretzels & 1 drink. You did have the option of purchasing a dinner, but why would I purchase a plane meal that was supposed to be free to begin with? The flight was from 3:30pm - 8pm."
Cons: "Missed our connection due to a cargo issue"
Pros: "Quick boarding and on time take off"
Cons: "Nothing to report!"
Pros: "Service is great fly on time"
Pros: "Clean aircraft good entertainment, cockpit crew polite"
Cons: "The check in staff were unbelievably rude nearly looked and were abrupt and dismissive to a simple question. The cabin crew looked scruffy, and clearly had a lack of pride in their job and presentation. This is the first time I have ever flown United and I must say I would avoid flying with them again if possible, which is a shame and the aircraft and the entertainment on board were good"
Pros: "Kudos to the gate attendant for enforcing the carry on size limit! She required a passenger with a large bag to check it instead of hauling the oversize suitcase onboard. I wish more agents would be this diligent!"
Pros: "Smooth and positive communication."
Cons: "I miss my appointment at 1:30"
Cons: "Worst airline meal ever - ok chicken with plain grits and bitter green vegetable (kale?) and a tough dry roll"
Pros: "Staff made extra effort for everyone to feel comfortable!!"
Cons: "The walk LOL!! It's a Big Airport!! All staff ready to help thank you!!"
Pros: "leaving on time"
Cons: "Crew's facial expression were upsetting to see since they looked unhappy. Should I be worried about my flight?"
Pros: "Airline rebooked me to a more convenient flight at no charge. The service was excellent. Seats were comfortable. The crew were upbeat."
Cons: "We were in first class first row, the crew kept talking and laughing during the entire flight (this is a 5 hours flight and we landed at 5am). Loud and banging the trolleys (why, everyone is trying to sleep!). We asked them to not speak as loud, but to no avail.... asking for a glass a water was a no no, you could clearly see they were not there to help you... The entertainment system was a vintage tiny TV which did not work well anyway (loss of image...). The seat was half broken. Not sure where the first class experience was. United please do something... Start first with your employees. Send them to Southwest for training..."
Pros: "It was dope."
Cons: "For some reason, the crew was not letting anyone bring their carry-on bags onto the plane, but there was clearly enough space in the overhead bins. If there was an issue with putting stuff in the overhead bins, they should have explained why we couldn't bring our belongings with us instead of yelling at people for trying to bring stuff on the plane that had plenty of space. I saw 4 or 5 bins that were completely empty and that was in the back of the plane I don't know what it looked like closer to the cockpit. Either way, the gate crew was very rude to everyone and it was very unpleasant to experience. Thank you for taking the time to review my feedback."
Pros: "The crew was too notch!"
Pros: "Arrived early which was great. Thank you"
Pros: "First of all, I was excited to get to Puerto Vallarta! Unfortunately, we had a delay due to a child who got sick as the plane was backing from the gate. The crew was fantastic and had paramedics load the plane to check on toddler. The family deboarded and United crew cleaned the throw up. The pilots kept the passengers informed and we proceeded with the flight. The flight attendants were fantastic, particularly the brunette attendant who remembered me from a previous flight. Best flight attendant ever!! Thank you United!!!"
Pros: "My luggage was cheap but not cheap it was freaking awesome."
Cons: "My flight was delayed hours. You guys didnt give us any food. My family was wiiting in the airport for hours."
Pros: "Everything on Kayak was fast and simple!:)"
Pros: "No delays."
Cons: "Entertainment was close to none."
Pros: "The crew was nice & was attentive."
Cons: "There was a delay & the app updated too late."
Pros: "It isn't that the food was "bad," it was just a very short flight, so there wasn't any food to speak of. And, because of the short flight, entertainment was nonexistent."
Cons: "The TV control was on the left side covered by the middle person arm during the complete flight"
Pros: "Boarding was very fast and efficient. Seats were as expected on an airplane. The flight was only 45 minutes so there was no entertainment or food to really be able to rate them on it."
Cons: "The one flight attendant spoke super fast so it was a little hard to hear her clearly."
Pros: "STEWARDESS GAVE ME FULL CAN OF JUICE"
Cons: "2 HOUR DELAY CONDESCENDING REP AT TICKET COUNTER"
Pros: "The crew was great, the service impeccable, the boarding process fast"
Cons: "At least two different kind of snacks to choose from, will be much appreciated"
Pros: "Boarded on time and landed on time."
Pros: "It was a good flight overall."
Cons: "I arrived in Mexico on Monday, and I've yet to receive my luggage. The representatives keep reassuring me that my luggage is still in Houston and that it will be on the next flight. This is such an overwhelming experience because I don't know what is really going on."
Pros: "On flight staff are quite courteous and respectful."
Cons: "I'm concerned with the lack of respect that United shows for its passengers time. Cancelled, delayed, boarded and de-boarded all on the same would be flight. I was told via text and found it nearly impossible to speak with a person during the whole thing without physically being at the airport. When I was the staff seemed dismissive of my time and concerns."
Pros: "No screens or entertainment on either of my flights, but the crew was very nice."
Pros: "The announcer for the boarding of the flight was easy to understand for once"
Cons: "Seats were uncomfortable, first flight was delayed then canceled. The only other flight was 5 hours later and boarded late and left late. It was a tight fit, staff was unconcerned. Flight was the most turbulent flight I have been on and I have flown 3 times every year since I was a kid. Food choices were awful. AC was broken. There was no wifi, tv or any choices for entertainment. Seats left me with back pain and neck pain."
Cons: "I received somewhat bad service at every point of contact with United. My flight was canceled in Houston, so I forced to stay overnight. I asked the rep at the customer service station if United pays for a hotel room if our flight gets canceled, I was told no. There were several canceled flights, do all the hotels were booked in the area. It was up to me to call every hotel in a 10 mile radius at midnight to find a room. I had to come out of pocket 150 dollars for the room and I missed work the following day due to my canceled flight. I was forced to stay in a hotel room with none of my clean clothes, no toiletries. I was told by a united rep, "we get off at midnight so you won't be able to get your suitcase today". All in all, it was one of the worst flying experiences I have ever had. I would like some one to call or email me."
Pros: "Grand Junction is a small airport so getting through TSA was a breeze, even though I have two knee replacements and zippers on my pant pockets. The United staff, at checkin counter and on plane could not have been nicer. Thanks for the snacks and sparkling water. In flight entertainment on phone, great! Please offer a Credit card without the $95.00 annual fee. I could become a regular."
Pros: "Good but not great,"
Cons: "I was worried all the flight, my daughter And I were sited far from each other."
Pros: "The crew is AMAZING!!! Personal, professionals, they go above and beyond my personal standard of customer service. Very comfortable atmosphere. Not to be mistaken with the uncomfortable seats. I like to think United doesn't overlook the work ethic their employees represent the company with on a day to day basis."
Cons: "I travel for work from Grand Junction, Colorado to Dickinson, North Dakota every 4 to 6 weeks. I always fly United. On one occasion I met family in Colorado Springs, so I bought a round trip ticket from Dickinson to Colorado Springs. I missed the second half of my round trip flight from Colorado Springs to Dickinson. I had to pay my own cab fare from Colorado Springs to Denver to catch my flight, because your plane, that i paid for a flight on, had mechanical issues and didn't make it to Colorado Springs. Second, my flight in Denver was cancelled 3 times and almost a fourth. I all but got down on my knees and begged to catch the fourth flight they tried to cancel. Third, I didn't even get to fly into Dickinson. So instead of somebody coming and picking me up in Dickinson which is a 30-minute drive from where I work, somebody had to drive 3 hours to Williston where you guys ended up getting me. Which cost me 3 hours of gas money to get picked up, instead of 30 min of gas money. I didn't get either of the flights back to North Dakota that I paid for. I've asked for the reasonable request that I be refunded 50% of the cost of the airfare and the $235 it cost for cab fare. When I contacted United about this I got the runaround from everybody. At this point I've pretty much accepted the loss, and the financial hit. I'll continue to fly United only because it's pretty much my only option. Just make sure you keep the crew around. They're great. I'd hate for the experience to go from unsatisfying, to miserable."
Cons: "OMG.The Flight cancelated so my work delayed too.The service of the employees terrible when you guy send the Message for me to tell me the flight will change the time and then I go to the airport and I need help from the employee but nothing"
Pros: "I have time to get a shoe sine and do some shopping a the airport. Check out 2 bars."
Cons: "I gat home at 12 20. I was hoping to get home at 7 :30. And I spend 200 but I was happy to get home safe. Thank you all"
Pros: "I like that the flight was quick!"
Cons: "2 babies were on board. Cute but screamed the whole time! Not pleasant at all!! When booking passengers should be able to view if another passenger with baby will be on board!"
Airlines flying from Grand Junction to Mexico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Grand Junction to Mexico
Masks required on board, masks provided on flights from Grand Junction to Mexico
Social distancing seating
Middle seats unavailable to book on flights from Grand Junction to Mexico
Testing for antibodies, testing for symptoms for flights from Grand Junction to Mexico
Waiving of change fees. Search flexible flights from Grand Junction to Mexico