Find Cheap Flights from Grand Rapids Gerald R. Ford Intl to Massachusetts

mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule

Complimentary beverages.

Chicken and pasta for dinner

Cabin was too hot since the very beginning. Even in first class.

Charging stations, roomy seats

One attendant was a bit snarky.

The United stewardess was lovely

The women in the Redmond/Bend security were less than friendly and helpful. In fact she seemed intent on delaying us for no apparent reason.

On time. Efficient on and off plane. Didn’t hassle me about my carry on.

Liked the exit row.

Hated the delay of more than 90 minutes.

These people have no idea who or what United Airlines is. They work for Delta, and make sure they tell everyone about it.

See above. The flight itself was fantastic. Larger planes are the best! Thank you!

Just one of the crew (a young African American female) was pleasant the rest were mediocre.

The wait was horrible, the boarding was delayed and the plane was hot and stuffy. Very bad first experience.

Teeny little plane but easy (early i think!) boarding process and nice flight attendant.

We were in quite a long line to take off and when we arrived in bmore there was no one to manage the jet bridge and we sat for a little while. Seems like these issues should be easy to solve - you know when the plane is arriving for over an hour!

The crew members had a good attitude, pilot in particular

Two cancelled flights, a dozen delays, and 14 hours of travel later I finally had to rent a car and drive home.

Nothing, okay the movie

Flight attendant in back rude from start to end for no reason.

mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule

Cabin was too hot since the very beginning. Even in first class.

Food was unexpectedly good.

The flight was delayed for 40 minutes. We could hardly catch connecting flight

Extra leg room was great

Entertainment system was flickering

Nothing, okay the movie

Flight attendant in back rude from start to end for no reason.

The plane departed and arrived as scheduled. Flight attendants weee courteous and responsive.

I was cramped in Seat B.

Relatively comfortable plane, great movies (I watched four!), good timing between meals/snacks.

These planes are always SO cramped. We paid to be in the section with 9 seats across instead of 10 which was worth it but wish that they would just give everyone slightly more space - seems humane for such long flights! The group boarding on these huge planes always seems chaotic. Also it seems like it would honestly make more sense to start at the back and move forward. Would have less waiting for people in front of you to get settled. Wish the last snack had a piece of fruit or something with a bit more healthy aspect.

i arrived alive

My flight was delayed on the way to Puerto Plata on 9/9 which made me miss an entire day and I was billed for a stay at the resort. I was booked to a crappy room in MIA that I had to get changed to another hotel. THEN my departing flight from Puerto Plata back to the US was delayed 2 plus hours (as was the first flight) due to a flat tire that had to be replaced. I missed my connecting flight and had to be placed on the next flight to DCA which was the last flight. This experience was the worst. I do not have a favorable opinion of American, of which I have flown this airline for years.

Flight was on time and we arrived earlier than scheduled time

I only had an hour to catch this flight because my flight from Vienna to Chicago was half hour late to park at the gate, and was scrambling in the busy O'Hare airport to go through passport check, customs, catching the train to go from Terminal 5 to 2, passing through security (YET AGAIN!!!) and running to my gate They didn't even offer some water Took longer than usual to get our luggage

Early arrival

Food and beverages, as expected on United.

Crazy cold all flight long, made me even waking up. They should have served gloves and hats.

Liked that they provided a blanket.

The wifi entertainment did not function for the entire flight.

Comfortable seat.

Crew was kind and responsive.

Older plane so seats were very crammed. My screen was not calibrated correctly so I couldn’t rewind or pause movies. No charging option for phone. WiFi was spotty.

The flight crew was so nice! Roomy seats and plenty of snacks!

Cabin was too hot since the very beginning. Even in first class.

Crew was wonderful

Not getting service even SW served on 45 min flight

Just one of the crew (a young African American female) was pleasant the rest were mediocre.

The wait was horrible, the boarding was delayed and the plane was hot and stuffy. Very bad first experience.

Our flight attendant was delightful. Nothing special with a flight, as long as its was on time.

Teeny little plane but easy (early i think!) boarding process and nice flight attendant.

We were in quite a long line to take off and when we arrived in bmore there was no one to manage the jet bridge and we sat for a little while. Seems like these issues should be easy to solve - you know when the plane is arriving for over an hour!

These people have no idea who or what United Airlines is. They work for Delta, and make sure they tell everyone about it.

See above. The flight itself was fantastic. Larger planes are the best! Thank you!

On time. Efficient on and off plane. Didn’t hassle me about my carry on.

Early arrival

Food and beverages, as expected on United.

Flight was on time and we arrived earlier than scheduled time

I only had an hour to catch this flight because my flight from Vienna to Chicago was half hour late to park at the gate, and was scrambling in the busy O'Hare airport to go through passport check, customs, catching the train to go from Terminal 5 to 2, passing through security (YET AGAIN!!!) and running to my gate They didn't even offer some water Took longer than usual to get our luggage

Food was unexpectedly good.

The flight was delayed for 40 minutes. We could hardly catch connecting flight

The flight crew was so nice! Roomy seats and plenty of snacks!

Charging stations, roomy seats

One attendant was a bit snarky.

First time back in about 15 years and what an improvement. Customer service is important to Delta and it shows.

WiFi didn't work for me at first.

The United stewardess was lovely

The women in the Redmond/Bend security were less than friendly and helpful. In fact she seemed intent on delaying us for no apparent reason.

Liked that they provided a blanket.

The wifi entertainment did not function for the entire flight.

Flight was on time and we arrived earlier than scheduled time

I only had an hour to catch this flight because my flight from Vienna to Chicago was half hour late to park at the gate, and was scrambling in the busy O'Hare airport to go through passport check, customs, catching the train to go from Terminal 5 to 2, passing through security (YET AGAIN!!!) and running to my gate They didn't even offer some water Took longer than usual to get our luggage

These people have no idea who or what United Airlines is. They work for Delta, and make sure they tell everyone about it.

See above. The flight itself was fantastic. Larger planes are the best! Thank you!

Our flight attendant was delightful. Nothing special with a flight, as long as its was on time.

Haven’t gotten on it yet as I am stuck in DFW

Relatively comfortable plane, great movies (I watched four!), good timing between meals/snacks.

These planes are always SO cramped. We paid to be in the section with 9 seats across instead of 10 which was worth it but wish that they would just give everyone slightly more space - seems humane for such long flights! The group boarding on these huge planes always seems chaotic. Also it seems like it would honestly make more sense to start at the back and move forward. Would have less waiting for people in front of you to get settled. Wish the last snack had a piece of fruit or something with a bit more healthy aspect.

The crew members had a good attitude, pilot in particular

Two cancelled flights, a dozen delays, and 14 hours of travel later I finally had to rent a car and drive home.

Charging stations, roomy seats

One attendant was a bit snarky.

Complimentary beverages.

Chicken and pasta for dinner

The flight crew was so nice! Roomy seats and plenty of snacks!

mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule

Arrived on time, even after delayed departure

1 hour into the flight until the internet worked. Crashed 2 hours prior to landing. Horrible to fly cross country with no internet.

Crazy cold all flight long, made me even waking up. They should have served gloves and hats.

Early arrival

Food and beverages, as expected on United.

Liked the exit row.

Hated the delay of more than 90 minutes.

Comfortable seat.

Charging stations, roomy seats

One attendant was a bit snarky.

mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule

The Delta service desk was great! We wanted to get an earlier flight home and the Delta Rep got us on standby quickly and with a smile.

Some chaos getting on the flight. The area they have set up for the different sections to wait before getting called weren't marked very well so everyone was bunched up and confused. Once they started calling the sections it was fine. Not sure why they even had the marked areas.

Our flight attendant was delightful. Nothing special with a flight, as long as its was on time.

Relatively comfortable plane, great movies (I watched four!), good timing between meals/snacks.

These planes are always SO cramped. We paid to be in the section with 9 seats across instead of 10 which was worth it but wish that they would just give everyone slightly more space - seems humane for such long flights! The group boarding on these huge planes always seems chaotic. Also it seems like it would honestly make more sense to start at the back and move forward. Would have less waiting for people in front of you to get settled. Wish the last snack had a piece of fruit or something with a bit more healthy aspect.

The crew members had a good attitude, pilot in particular

Two cancelled flights, a dozen delays, and 14 hours of travel later I finally had to rent a car and drive home.

Teeny little plane but easy (early i think!) boarding process and nice flight attendant.

We were in quite a long line to take off and when we arrived in bmore there was no one to manage the jet bridge and we sat for a little while. Seems like these issues should be easy to solve - you know when the plane is arriving for over an hour!

Cabin was too hot since the very beginning. Even in first class.

Love delta’s Customer service!

Was wearing shorts and flip flops and the A/C was on full blast which is at the bottom on the side so my feet and legs were freezing the entire flight!

Food was unexpectedly good.

The flight was delayed for 40 minutes. We could hardly catch connecting flight

Crew was kind and responsive.

Older plane so seats were very crammed. My screen was not calibrated correctly so I couldn’t rewind or pause movies. No charging option for phone. WiFi was spotty.

The plane departed and arrived as scheduled. Flight attendants weee courteous and responsive.

I was cramped in Seat B.

Our flight attendant was delightful. Nothing special with a flight, as long as its was on time.

Teeny little plane but easy (early i think!) boarding process and nice flight attendant.

We were in quite a long line to take off and when we arrived in bmore there was no one to manage the jet bridge and we sat for a little while. Seems like these issues should be easy to solve - you know when the plane is arriving for over an hour!

Fast

Love delta’s Customer service!

Was wearing shorts and flip flops and the A/C was on full blast which is at the bottom on the side so my feet and legs were freezing the entire flight!

Crew was kind and responsive.

Older plane so seats were very crammed. My screen was not calibrated correctly so I couldn’t rewind or pause movies. No charging option for phone. WiFi was spotty.

The flight crew was so nice! Roomy seats and plenty of snacks!

Complimentary beverages.

Chicken and pasta for dinner

Crew was wonderful

Not getting service even SW served on 45 min flight

Just one of the crew (a young African American female) was pleasant the rest were mediocre.

The wait was horrible, the boarding was delayed and the plane was hot and stuffy. Very bad first experience.

i arrived alive

My flight was delayed on the way to Puerto Plata on 9/9 which made me miss an entire day and I was billed for a stay at the resort. I was booked to a crappy room in MIA that I had to get changed to another hotel. THEN my departing flight from Puerto Plata back to the US was delayed 2 plus hours (as was the first flight) due to a flat tire that had to be replaced. I missed my connecting flight and had to be placed on the next flight to DCA which was the last flight. This experience was the worst. I do not have a favorable opinion of American, of which I have flown this airline for years.

Haven’t gotten on it yet as I am stuck in DFW