Find cheap flights from Grand Rapids to Milan Linate Airport

Pros: "The crew was friendly"
Cons: "Maybe not have my luggage lost and get rebooked to a later flight for no reason"

Pros: "Got an amazing pastry as a snack with tea, it was huge and really tasty!"
Cons: "Not much to say."

Pros: "Very professional crew"
Cons: "Entreteiment on bord"

Pros: "Crew very nice"
Cons: "Connecting flight time was half hour and at other side if airport- not fun at all. Barely made flight home"

Cons: "Seats are super tight and very uncomfortable for tall people."

Pros: "Clean new Airbus 380. Nice crew"

Pros: "I have never been treated so poorly by counter people in my life!"
Cons: "After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!"

Pros: "Flight was very delayed in Munich"
Cons: "Flight was very delayed in Munich due to a shortage of land and handling crew. Very disappointing. Everyone I know who takes this flight complains about the same problem. Arrived in Geneva around 21:00, 1 1/2 hours later than anticipated time of arrival."

Pros: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"
Cons: "Nothing"

Cons: "See problem with the KAYAK reservation above."

Pros: "As a United 1K member and Star Alliance Gold member, I expected a little better treatment than being charged a premium to sit with my family in a 'rock bottom' basic seat."
Cons: "I was surprised to have to pay more for a basic seat. I really thought I had paid enough already. I could not get boarding pass tickets for the last leg of our fight. I was told that Lufthansa''s system does not communicate with United Airline System. I found this to be untrue because I have had code share flights between United and Luftansa for 20 years. At Munich I was told that they could not get me tickets either and said that there may be a security issue with me. Once I heard this I walked away."

Pros: "We purchased seats with extra legroom. They were well worth the extra cost as we were very comfortable."

Pros: "Still use silverware and provide blankets, pillows, headphones, nice clean plane"
Cons: "The tv monitor had very limited options and froze about every 5 minutes. The screen was either very unresponsive or would freeze"

Pros: "Comfort, flight on time."

Pros: "Merci pour gentillesse"
Cons: "Merci"

Pros: "It was an overall good experience. Very well organized. Since both legs of the flight we're half-empty, it was easier on the crew too. They were nice and helpful. Everything very clean. Entertainment choices were good. Had an excellent entertainment system."
Cons: "Food was kind of bland."

Pros: "nice clean plane"
Cons: "the wifi is free but doesn‘t work. flynet app didn‘t pair"

Pros: "Professional crew. Excellent service. Punctual. Efficient boarding in Munich. Good communication from pilot"

Pros: "new clean aircraft."
Cons: "no breakfast."

Cons: "No space, no entertainment. Yuck!"

Pros: "One of the crew members, a male, was very nice."
Cons: "•We boarded and consequently landed late, which caused my cousin to miss his connecting flight, coupled with the long customs process upon landing. There was no accommodation given to my cousin so I have to take him back home with me and then drive 2 hours tomorrow morning to bring him back for his new flight. •The charger ports for our seats were not working, which means we were 8 hours + without a phone. •One female flight attendant had a bad attitude and dropped pretzels in my lap after I turned to quickly ask my cousin a question regarding what drink he wanted. •The plane landing was one of the most reckless I’d ever witnessed."

Cons: "No leg room! At all! My knees started hurting from touching the seat in front of me. Please fix this!!!!!!!!!!!!!!!"

Pros: "Left in time, arrived too early"
Cons: "Boarding took a lot of time"

Cons: "no seat tilt"

Pros: "Excellent crew and service on board."
Cons: "Airport boarding staff have room to improve in customer care."

Pros: "The entire crew were very friendly and helpful to ensure a comfortable flying experience. This crew went above and beyond my expectations for this flight. The true meaning of hospitality of service for flight travel."

Pros: "Same as above."
Cons: "Same as above."

Pros: "the crew and entertainment were excellent"
Cons: "the comfort of the seats is terrible. the boarding process was: 1st class, then everyone else. no zone or seat range loading..."

Pros: "The flight was delayed due to air traffic control issues. It didn't make a difference for me but many people missed their connection. However, the crew were all friendly and the Captain was very outgoing and communicative."
Cons: "Late flights are never good."

Pros: "First leg got cancelled and missed all connections. So frustrating!"
Cons: "Gate agent in GRR rebooked a flight the next day, which is too late for my event in Florence. When I called Lufthansa to see if I could get on an earlier flight, they could no longer help me because the new reservation was with United."

Pros: "Great customer services, Very outstanding staff."

Pros: "Everyone at Lufthansa are very friendly so thank you everyone we love you"

Pros: "Staff was nice. The flight was on time."
Cons: "The touchscreen tv seevice was the slowest I have ever seen. The entertainment options were very limited, even less optikns for kids. The back of my chair was not reclining. The food was terrible. Kids did not eat anything at all."

Pros: "they did good job"
Cons: "security held me up due to venice security not stamping my passport,,,i was finally able to find the original ticket due to free wifi in airport and get it straightened out though it would have been awful if i had not been early early"

Pros: "The services provided by United were good, although we were delayed due to mechanical issues. However, we were kept informed and made comfortable."
Cons: "I did not know when I booked through Lufthansa that it was a United flight, so I could not check in online and I was not able to order my gluten-free meal. Also, since it was Lufthansa, I was not able to download the entertainment system onto my portable device because I did not know I needed to."

Pros: "Quick and easy in all aspects"

Pros: "On time departures/ arrivals.. great friendly and professional cabin crew"
Cons: "Nothing"

Pros: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Cons: "Nothing"

Cons: "Ticket written on Air Canada but Lufthansa was carrier. Not possible to check-in on line leaving very few choices for seating. Tried to check-in on Sunday for Monday flight -- system errors resulted and phone number provided by system only works M-Sat. My initial leg was on Iberia and they could not check me in for entire flight. Major scramble in Frankfort to resolve issues. Never again!"

Pros: "Best flying experience ever. Loved the new aircraft. Crew was exceptional. Service (food, drinks) was wonderful. Loved the continuous water offered. Very comfortable seats and great entertainment. Loved the 5 restrooms downstairs! Great design! Very impressed and I don't impress easily."
Cons: "I may have misunderstood but I thought I heard my Galaxy S7 had to be turned off (not able to use in airplane mode). Really just curious why (if I heard correctly)."

Cons: "I could not make it to flight due to health problems. I was refused to be given another date for the flight."

Cons: "We had to take a bus from the gate to the plane, it took forever to pick us up, and then drove so far getting to the plane, we felt like we must be driving all the way to Venice!"

Pros: "comfortable seats, i like that the entire seat reclines, not just the seat back, and the TV screens can be adjusted when the person in front moves their seat. i like that water was offered several times during the flight, not just during regular drink times. the food was delicious and filling"

Pros: "Cork test and effociency"
Cons: "No complaints"

Pros: "Professional crew, easy travel."
Cons: "Close seating."

Pros: "The chairs were the comfiest I've ever flown in!! Amazing"

Cons: "Flight attendants barely spoke English and didn't offer us a beverage for the flight. It was a small plane that was very loud and a small backpack barely fit under the plane. All in all, it took us 30 hours in airports and on airplanes to get to Riga, for one appointment."

Pros: "Inflight entertainment was excellent, the food and service was excellent, no complaints except for legroom."
Cons: "I'm a pretty tall guy. Legroom was an issue if you are over 6 ft tall. The trey's / tables can't fully extend making it hard to use for eating."

Cons: "Boarding system was chaotic. Not enough space for all people, so many had to stand near the boarding area, which meant those who were called to board had to push through many people. The chaos meant that is added stress to personnel trying to board people in a calm and effective manner and had to shout loud to get the right people to board at the right time. Just an overall unpleasant experience. I was glad when I finally got on the plane"

Pros: "the crew was attentive."
Cons: "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given"

Cons: "Stop losing my luggage and stop charging for food."

Pros: "The flight attendant in our long flight, London to Hoiston, was extremely nice and took very good care of our section. The seats were not all that comfortable: you could feel there was minimal padding on mine and my partner's neck rest wouldn't stay up."
Cons: "We were shocked to learn there were no outlets on the long flight from London to Houston. Luckily we had a power bank, otherwise our phones would've been dead."

Cons: "My window seat didn’t have a window"

Pros: "New plane and good service"
Cons: "Delayed 1.5 hours."

Pros: "We didn't crash."
Cons: "Crew members seemed drunk and kept stepping on my foot that wasn't in the aisle and pumping into me, boarding was 2 hours late with no communication, food service was poor, hard to get water and disboarding was unorganized. I've taken many bad flights and this was by far the worst and most of is was the terrible attitudes and behaviors of the crew."

Pros: "boarded and landed on time. staff was nice."
Cons: "i slept this whole ride so i don't have much to stay that was bad! Most of it just didn't apply to me!"

Pros: "The flight attendants were very nice and tried to accomodate everyone. The food was pretty good for airline food. The snacks and beverages were plentiful. The tea they serve is delicious! Good movies, online games etc."
Cons: "I did not like the very tight seating with basically no leg room. Very uncomfortable. Unless you can afford 1st class or the pod type loungers. There is no room in the economy section."

Cons: "Flight was diverted for 4 hours due to thunderstorm in Toronto"

Pros: "Very good"

Cons: "same as above"

Pros: "Very room seats."
Cons: "They even charge for water."

Cons: "There was no food or movie"

Cons: "Charging for a cup of tea? Really?"

Pros: "I managed to get onto an earlier flight than anticipated when my original flight to Milan was canceled. The flight went well and service was certainly completely acceptable. I don't recall many details more than two weeks later."
Cons: "The exit row seat available on the rebooked flight was a middle seat, and I can't really complain since I did get the extra leg room I originally booked. I didn't like the length of time I had to wait at Heathrow, however, due to the canceled flight. It was several hours! My apartment rental landlord and I were both inconvenienced somewhat by the late evening arrival when an early afternoon arrival was initially scheduled."

Pros: "I liked the service"

Pros: "Quiet flight lots or spare seats - good price. Food pretty good"
Cons: "Viewing sets stowed in front of rows old and not easy to move"

Pros: "British Airways may be one of my favorite companies I've flown so far. Counter check-in and baggage drop off was friendly and efficient, and was absolutely the easiest I've had in my recent two week travels (where I sadly used 5 different airlines for 7 different flights), if not my overall lifetime of traveling abroad. The crew was friendly, helpful and it was easy to ask them questions. For both the price and the ease of service I would absolutely recommend them again to anyone I know."
Cons: "I flew economy, and I truly miss the days where a drink was included in seats for your flight. But that is so common on all flights of late."

Cons: "I paid for TWO EXTRA suitcases for my flight. I carefully packed and weighted them in advance. The "lady" on the counter made me remove one jacket and one pair of boots from each suitcase because it was GRAMS over the limit. Grams those that my hand scale did not accuse at all. The following customer right after me had KILOS OVER the limit (almost SEVEN) and were not flying business or first class, regular economic class just like me. And they did not had to remove a thing from their extra heavy suitcases. What is the company criteria? Anyway, I bought me another return flight on OTHER airline and simply lost my return flight on BA. I am never flying this horrible company again."

Pros: "exit row seating was very nice, good service and decent food."
Cons: "entertainment screens were small and did not work for the majority of the flight"

Pros: "Fast boarding despite the flight was delayed and the crew did all what they could to do a fast process"
Cons: "They didn't tell you about the delays! We have to find out through different sources"

Pros: "There were no passengers in middle seats. I liked the M&S food for purchase, although they ran out of sandwiches by row 10."
Cons: "I made the connection from T3 to T5; my bags didn’t, again, BA!"

Pros: "Seated at front window seat where one can be overlooked, friendly attention and service by attendant was assured and most appreciated. Please thank her!"
Cons: "Seated at front window seat where one can be overlooked, a few times I was overlooked by same other attendant. No kudos for him."

Cons: "We waited 3 hours in the airplane before they would take off, first because they said there was a line for the taxi gate, then they said something was wrong with the airplane they needed to fix it. Shouldn't they do maintenance before they load a plane?"

Cons: "Waited forever for the wheelchair come if they came on time I would of made it to my flight because they took over an hour I missed my connection flight to JFK"

Pros: "It was a smooth landing."
Cons: "Do difference between business and coach except no one in the middle. Same seats, same everything. Save your money."

Pros: "Nice, smooth flight, no complaints."

Cons: "Corralling people into shopping area by not disclosing gate assignment. Then corralling people into a boarding area where there is no access to bathroom facilities. Then boarding without any order except for some privileged passengers (first class, club members). Finally,not serving any soft drink or little snacks unless you pay for some overpriced stuff. This is a sure way to drive passengers away from BA towards no-frills discount airlines."

Pros: "Nice crew"
Cons: "Uncomfortable seats - especially for business"

Cons: "More legroom would have been nice"

Pros: "All but one of the FAs were amazing. Very kind and patient with the kids on the plane. The plane was also very quiet and comfortable."
Cons: "The food was super greasy and not good. My daughter wouldn't even eat her Mac and cheese. The overhead voice is very quiet and hard to hear. I didn't hear most of anything that was said other than the safety briefing."

Cons: "Our bags were lost. Only water was offered."

Cons: "Seating in Business Class is not satisfactory. Compared to Virgin, American and Delta, it is sadly lacking. No shelf to put water, book, etc. lighting not good and footrests aren't easily worked."

Pros: "Safe flight"
Cons: "Very poor service. Did not offer drinks. When asked for drinks the crew said they are doing duty free and did not serve water or drinks."

Pros: "The crew inside the plane was amazing"
Cons: "As soon as i got to the check in window i was informed my flight was delayed and I had planned everything to be on time and since my flight was one hour late it kind messed things up a little bit. It seems that british airlines had a delay on purpose just to have a full flight, i wanted to change seats im a skinny guy and i was seated between TWO BIG people my elbows had to be tucked in all the time"

Pros: "Relatively on-time give IT issue from prior day."
Cons: "Crew not as friendly. Kept getting bumped awake by flight attendant with rather wide hips and no apologies. Boarding process a mess. I had Ruby status but couldn't board with other having Ruby status because I was in economy?? Announcements at gate were poor, hard to hear and again, disorganized. We were slightly delayed."

Pros: "Entertainment was excellent. Free food and drinks, including alcohol was great. Flight crew went out of their way for all customers."
Cons: "Ran out of Chicken before they go to me.. felt the knees of the guy behind me the entire 7.5 hour flight, very annoying."

Pros: "Although they left late , they made up for it and arrived only 5 min late. Although a huge plane, the boarding process worked out fine. Service was good and entertainment was excellent"
Cons: "Food could be a bit better,"

Pros: "nothing to be noted"
Cons: "late departure"

Pros: "This was maybe a regional carrier, the flight was a bit more mundane compared to the wide-body crossing the Atlantic, however, there was nothing to really complain about. Boarding was a bit of a madhouse, but in the end not too eventful."

Cons: "We booked a wheelchair transfer from the connecting flight, and BA refused to provide the service. My elderly mother in law with limited mobility was left alone and stranded at Heathrow and was only assisted by fellow passengers (NOT BA staff). Unbelievable."

Pros: "On time."
Cons: "Last-minute gate change with no announcement."

Pros: "Everything"
Cons: "Really nothing"

Pros: "Friendly crew, free alcohol (albeit horrible beer), easy boarding and exiting."
Cons: "2.5 hour delay, personal lights in the cabin didn't work, entertainment screens were broken and/or bad quality."

Pros: "There was nothing I liked!"
Cons: "I couldn't do online check in and was at the airport 2 hours before the flight but they said they cannot give me a seat number and waited there for 25 min to get a seat number. The seats were really uncomfortable (compared to airlines as Turkish airlines and American Airways).The flight attendants were not there to make your flight better, one of them was sulking and was afraid to smile to you but when he was with other crew was able to laugh! Also food was really bad!"

Pros: "Comfortable flight, very good crew."

Pros: "the flight was two hours late and I missed the connection, but it wasn't BA fault. the service at CDG was so, so; service at LHR was much better!"

Cons: "There was a loose screw on the plane and they did not detect it until the flight was about to take off! We had a delay -- though not too long, this was preventable."

Pros: "All"
Cons: "Nothing"

Pros: "Complimentary beverages with a lovely snack box and comfortable economy class seating on a short flight were higjlights"
Cons: "The link-up to the connecting flight was confusing. The arrival gate changed. We were direct to board a bus which took us away from the terminal where we arrived back to the scheduled terminal. We then had to take a bus back tot the original terminal to catch our departure. We were then directed to go directly to the gate. We had no chance to shop or dine at the supposedly beautiful Heathrow. Instead, we were given a tour of the facilities' bowels."

Cons: "Crew didn’t show up. They later said it that they weren’t picked up. Weak excuse since they’re probably near the airport/airline could have informed us/flight could have been delayed properly. Everyone was there, plane was locked and departure delayed by some 36-40 minutes"

Pros: "Ground staff"
Cons: "More baggage checking counters."

Cons: "OK flight, evening Business class"

Cons: "The seats aren’t comfortable, the entertainment system is finicky, not much leg room."

Pros: "Everything"

Cons: "No food"

Cons: "Don’t let me book my seats on line and then tell me “not for this fare” ($1700) at the airport. We have special needs and were not accommodated"

Pros: "on time departure and arrival"
Cons: "price for baggage, water is only “service” on board"

Cons: "Plane boarded on time but then sat and waited for many more late people. Then we sat for 45 minutes and didn’t move."

Pros: "People next to me"
Cons: "Seat, food , no fee for bag, and service"

Pros: "the flight was on time"
Cons: "for sure the seats, the screens and the bathrooms. the plane was soooo old!"

Cons: "It was delayed by 4 hours"

Pros: "good onboard service"
Cons: "the business class wasnt really so good to my expectation."

Cons: "Meals"

Pros: "Short trip from Rome to Milan"

Pros: "All good.."

Pros: "We landed safely in Toronto"
Cons: "In this 10 hr flight cabin crew came down the aisle only twice to offer refreshments. There should have been offers of at the least water or juice more than twice on this length of fight. I was disappointed that there were no hot drink e.g. coffee or tea offered at any time, not even with the meal, but this was certainly the least of our disappointments. Only once on this flight did I see a cabin crew member smile. Don't know why, but they were a most unhappy crew that day and this was conveyed to the passengers. I find this hard to believe, and perhaps both my husband and I fell asleep for the few minutes this would have taken, but neither one of us saw a crew member check for seatbelts and seat position before landing in TO. Boarding gate wasn't announced until an hour before boarding, which on an international flight from a large airport was a little stressful, but I am assuming there was a good reason for this."

Pros: "Crew was fast"
Cons: "Boarding was late and also arrived late"

Pros: "Nice opera music available while trying to figure out the antiquated entertainment system."
Cons: "Seating was the most cramped I have ever experienced. Service was relatively efficient and competent but not especially friendly. Really old entertainment system not easy to figure out. Lack of individual air control."

Pros: "Crew was pleasant"
Cons: "Boarding started 20 minuets late"

Cons: "Because the flight was one hour and a half late"

Cons: "The seats were terrible for me ( i’m 6.4 194 c’m broad) although we paid extra $95 /seat I approached Torresin Lorella Chief purser , she was helpless , and from that moment I never saw her till the end of the flight. i really want my money back ! Her entire management of the service was very poor compared to other airlines Zvi and Judith Yaniv"

Cons: "horrible seat ergonomic"

Pros: "Ok ok."
Cons: "Our bag out of luggage was missing and more than 24 hours there was no action. We were left helpless as due to Easter everything was closed and could not arrange any alternative."

Pros: "Easy boarding on time nice crew"

Pros: "Alitalia gets a bad rap, but I thought this flight was excellent, and a comfortably way to travel the 13 hour flight from Rome to Los Angeles. Cabins recently refurbished on 777 thanks to Etihad Airways investment. Food, and plenty of it, was excellent. Wide selection of wines. Choice between freshly made American coffee or Espresso (from Lavazza). Lie flat seats are way more comfortable than KLM. Esoteric selection of documentaries and Italian movies. Leather seats and color scheme is elegant. Also, business class lounge (Alitalia House) at Rome Fiumincino serves delicious freshly cut Italian cold cuts, cheeses, pastrries, and has an actual barista vs a machine. You don't get the sense that they are cutting corners, which is probably why the airline keeps losing money, but that is to the benefit of the traveler (for now). Service friendly. For nonstop to this part of Europe, or for connections to Southern Europe, it may be my number one Skyteam choice."
Cons: "Check in is extremely unorganized and long lines at Sky Priority, but someone finally directed me to the VIP check in in the back, which you can use if you are flying Business Class or have Elite status. This was not indicated anywhere, though, so make sure you ask or look for it if there is a long line at check in. Then, the gate is very, very far. Not sure why they had me check in at Terminal 1 as the gate is in Terminal 3. Make sure to allow for plenty of time, and maybe see if it's possible to check in at Terminal 3, which may well save time. But for a 14-hour flight in total comfort, the trade off was worth it."

Cons: "My flight cancelled. I waited 3hours in the flight. They said they provide the bus instead of flight. Now, I waiting 2 hours for they provide bus."

Cons: "you have to show all the empty seats at check in. I have bought a seat for 90$ and it was empty seats near me"

Cons: "Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again."

Pros: "KLM Flying Blue App ( which I didn't get to use because they switch to Alitalia at check in)"
Cons: "KLM switched to Alitalia right at online check in time, which made things very confusing. Even the flight number changed. It would have helped if KLM would have let customers know this in advance."

Pros: "Plane was new"
Cons: "Plane was late"

Cons: "food"

Pros: "Entertainment options"
Cons: "Had problem with luggage, did not like food specifically cheese on dark bread sandwich, did not like going to gate but would need to climb stairs and get shuttle to plane"

Pros: "Friendly staff"
Cons: "No free food, even drinks need to be paid."

Pros: "I had not flown overseas in so long that I had forgotten how nice flying could be. The flight attendants were especially attentive and helpful. Not only did we get a "free" meal, but it included white or red wine if desired. I felt like I was experiencing what flying used to be like in an earlier time."

Cons: "The lost my suitcases"

Cons: "I tried to talk with the service desk to change my flight before the flight and the service team could not help me out because only the service desk outside security could look up other fights. I find this hard to believe and a little ridiculous that AirItalia would make their customers run around inside and outside security to switch flights. We live in a day of technology and have computers for a reason. There shouldn't be an issue why other flights can be looked up from only one computer. In addition, we boarded the plane and then we waited on the tarmac for 2 hours waiting to leave. The air was turned off and it was hot and stuffy inside the plane."

Pros: "More leg space."
Cons: "No tv screen"

Pros: "Check in easy."
Cons: "Two hour weather delay Impossible European connection (which I somehow made) No luggage (it didn't make connection)"

Cons: "Plane was late, so I had to rush for a connection in Rome."

Cons: "flight was over 30 minutes late which is unacceptable for a 1:55 flight!!!!"

Cons: "My flight was cancelled and didnt get information from the hungarian ground staff about the reason. They just changed it for Austrian Airlines but I don't like Austrian Airlines and i had also an Insurance for this ticket. After a long conversation I could fly by Lufthansa with stopover in Frankfurt."

Pros: "The crew was very friendly and efficient."

Cons: "Worst airline company ever. Lost my baggage for 4 days although a friend of mine on the exact same flight with me received his. I'm on a snowboarding trip and they lost all my gear and basically made it impossible to enjoy my vacation. I sent 3 emails and no one has contacted me yet! I agree that these things might occur but the airline has to take responsibility for their mistakes and address the issues. WORST airline I've been to, if you are thinking of using it I double insure everything and don't count on them to be responsive!"

Cons: "Delay with departure. Very poor crew attitude"

Pros: "Landing in Rome. Hotel after missing connection flight."
Cons: "Delay of 2 HOURES cosed missing a connection flight to Tel Aviv. Next flighr to Tel aviv 36 houres later !!!"

Pros: "Nothing, I don't care about Boarding, Crew or Food when the airline loses luggage"
Cons: "Losing luggage and making it extremely difficult to hold the airline accountable for their screwup"

Cons: "Very disappointed male fly attendant I don't know he had a bad day or racist but he look like a didnt want service to me include Chinese ppl who seat next me"

Pros: "Left on time with no delays."
Cons: "Delayed in airplane upon landing in Rome. Barely enough time for connecting flight."

Cons: "The hold over from Rome to Athens was too long! Wish I had taken more time in booking the flight."