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Flight was delayed over 2 hours. They don't announce anything on the speaker to keep you informed so we almost missed the flight altogether The vouchers they gave us for our wait weren't offered until just before boarding so we spent cash and never used the vouchers.

The boarding area staff were extremely helpful and immediately got me on an SAS flight to Heathrow to connect to a United Airlines flight to SFO. They also rushed my suitcase directly through to United.

That I didn't get a chance to actually fly on AirBerlin!

Average flight to get you where you want to go. That's it.

Rude air hostess. Very poor customer relations. Very poor.

Drinks trolley too slow, considering passengers on most European flights are paying for their drinks. Quick drinks trolley with the food trolley coming along behind would be much better, and a lot more happy passengers, One and a half hours,approx., from take-off when the food and drinks trolley, from the front, reached Row 10. Not good Willie!

You should board by seat numbers on European flights. Aisles too narrow on 320's (and equivalent), with passengers putting quite large carry-on luggage in the overhead lockers and slowing everything down plus discomfort to passengers already seated. Otherwise a very pleasant an enjoyable flight. when the doors closed.

The entertaiment was fine and the crew were polite

1,The food was bad. I was unable to eat. Simple food would have worked. I chose fish but hardly ate since it tasted bad. Additionally I am allergic to diary products and was not given a chance to express this when purchasing the ticket so I arrived in Rome extremely hungry. I ate at the airport on arrival in Rome, 2, There was no toiletries bag handed out i.e toothpaste and socks to keep us warm. 3. Was surprised that the food was on sale Brussels to Rome. Abidjan to Brussels was free food then mid flight rules changed and the food was on sale on the last leg of the flight.

Good flight schedules to where I need to go in West Africa. On time generally. Leg room is average or better.

The Brussels/Lufthansa economy thinly padded seats are brutal. I was awoken to a sore behind over and over. You can feel the crosswise metal rod underneath. I sympathize with lack of catering options coming out of developing countries, but the economy meal for the red-eye return to Brussels was hard to swallow, too.

Left on time with no delays.

Delayed in airplane upon landing in Rome. Barely enough time for connecting flight.

Uncomfortable seats, mine had a giant metal box under the seat in front of me, so unable to properly place feet for a 9 hr flight. Flight attendants were blind when anyone needed attention.

cheap(?)

everything - absolutely no frills

The food was good, the service was excellent, and we had achance to sleep.

Nothing

It got cancelled

Can elled

Nothing stands out. I am overwhelmed by the mediocrity.

Nothing stands out. This was a commuter flight, which means no leg room, no space, and no frills.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Food was rather boring, but a nice gesture. Paying for in flight entertainment was not expected. Crew was hospitable, but naggy at times.

The seats were unbearable. I have flown an international flight before and it wasn't nearly as uncomfortable as this flight was. You people purposely make coach unbearable so that we pretty much have to suck it up and pay the extra money to fly in the better section where when I flew in Lufthansa it was comfy and I had no problems. I will NEVER fly with condor again after this trip. You are a pathetic excuse for an airline

The crews are ok

The seats are not too comfortable

we were stranded in aberdeen due to flooding and were to miss our connection to vietnam. we were expecting the worst when we called BA but the service representative could not have been more helpful or efficient. she had us booked in the next couple of days all the way to our door. she was positive and we could tell she really cared about our plight.

cramped seats, but that is cattle all over

The flight on time and comfort

Nothing

Not much turbulent. Smooth.

I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

Everything

great flight

clean. Seat covers nice and clean. furniture color scheme pleasant.

1. Seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food. 6. Electrical / USB / Network plugs or WIFI unknown.

Departure and arrival were on time.

The chair is very tiring Very tight space between chairs The food cold and wrapping was wet with water !!!! No entairtaiment movies for almost six hours.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

TXL is a very small airport

Even though TXL is a small airport, it is complicated to maneuver. My connection was in the same teriminal and only two gates away, but I had to exit the gate, find a departure information board at the entrance to the airport (because there was none inside of security and had not recieved any information about a gate change via email or SMS) and then enter through security again. This was a much more complicated process than it should have been to move only two gates downward for my connection.

Air Berlin lost my bag for my entire vacation. When I arrived back to the airport to fly out, it was just sitting there at lost and found. I will never fly Air Berlin again.

It was part of our hop from the United States to Malaga.

I fly Southwest Airlines in the US frequently, but this plane felt FAR more packed in than those do. Without a free drink or snack, my 3 hours on this plane were miserable. We were flying at night, and they kept EVERY light in the cabin on for the duration. I don't know why they needed so much illumination to push a cart up and down the aisle for the few people willing to pay for beverages.

The boarding was quick & pleasant, the crew was friendly & helpful.

There was no food left or soft drinks left when before the crew even got to me on the flight