On time, pretty friendly crew
Too small a plane for that long a trip. Bathrooms were VERY small & rare.
In some Delta flights that I had in the past the plane was just ok, not bad, not good. But this plane ATL-MEX was great, very nice and conformable plane, it looks and feels excellent!
For a 3 hour flight no onboard entertainment. Such a let down
Our Delta plane was brand spanking new. Everything worked and the inflight entertainment system was fantastic with many movies to choose from, free headphones, games, tv shows, etc. The crew was polite and the seating at least as comfortable as expected for a 4 hour flight.
The restrooms in the rear of the plane were remarkably small, even by airline standards. I'm a somewhat larger person and I fit, but I know a lot of people who would literally not be able to fit on the toilet without touching both of the sidewalls or risk getting stuck in there. The boarding process at San Jose Del Cabo was the most ridiculous setup I've ever experienced. There were numerous flights boarding out of the same gates and at least 3 or 4 lines for different destinations forming on a ramp just outside the gates. There were guys with signs trying to herd people into the correct lines and then loading the people onto buses which took you out to the planes. The planes were loading from both the front and rear doors and people were getting tangled up inside because of the haphazard loading process. Very easy for a person to end up on an incorrect plane!!
Service, boarding, pilot capability; all positive things with no complaints. And yeah, I got the whole can of soda.
As a tall fellow of 6'3'', Seats on united are very close together and knees are constantly under pressure from the seat in front.
Good food, entertainment options, communication from pilot
none of the flight attendants seemed to be friendly- literally all of them were neutral or slightly rude at best. Not impressed.
Nothing great, nothing bad. took off and landed on time.
paced seats, nit enough room for carry ons.
Crew was outstanding . Boarding was easy. Ahead of schedule arrival
Return to terminal required a bus and then off loading like cattle for sale. Came in through maintenance area. One hour from landing to baggage claim. Terrible!
Very easy to do on-line
My United Membership was not reflected in this trip
Smooth in every way.
Last minute cancellation and reschedule if original flight with 20 people hounding the gate for standby status. Craziness. These last minute revisions mist stop
Bought a sandwich which was old ...
The friendly and attentive flight staff.
Staff was friendly and genuine
They didn’t load enough “for purchase” food. This was a six hour flight! They has no options left excepthummus and chips. This is second flight on American this year where they don’t supply the plane appropriately.
|Flights Arrive in||Toronto|
|Flights Depart from||Grand Rapids Gerald R. Ford Intl|
|Airlines||Delta, United, American Airlines|
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