|Flights Arrive in||Japan|
|Flights Depart from||Great Falls|
Pros: This was my first experience flying United. The staff and pilot were friendly even though everyone seemed grumpy and tired. There was a poor baby that cried almost the whole flight-I get it, I was tired and wanted to cry too...ha! They handled everyone with patience and a smile.
Cons: When we landed in Columbus we were stuck on the plane for almost a half hour because there were issues with the walking bridge. This was annoying.
Pros: Love the wifi and free movies!!
Cons: To cramped. Only a 85 minute flight but my legs were cramping.
Pros: On time, smooth
Cons: Arriving in LAX with no gate to pull up to. When will United fix this decades-long defficiency?
Pros: Getting off the plane. The unusually chipper voices telling us “B-bye”
Cons: I remember reading that Aeroflot in Russia has better customer service than United Air Lines. Well, it was on full display today on our flight from LAX to Kona repleat with the veteran battle ax barking orders at passengers; “The Bathroom is by the blue curtaaaaaaiiiins!!!!!’ Poor victim seemed utterly humiliated. Seating is cramped, seats narrow and unsupportive and the old 757’s (c. 1997) entertainment system is ancient...the touch screens seemed unresponsive, but were in fact just slow...as 5-7 seconds would elapse between touching the screen and the command being implemented. A full re-boot was ordered about 30-45 minutes into the flight. As expected, there were some bumps in the air, but we welcommed them because it required the crew to sit down, freeing us of their ultra passive agressiveness.
Pros: Smooth landing!
Cons: Late 30”
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