Daily cleaning, installation of cabin HEPA filters on flights from Greenville to Middle East
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Scores according to KAYAK customer reviews
Pros: "Crew were so much helpful, really appreciate, my wife got sick, they have been amazing"
Cons: "Seats be little spacious"
Pros: "The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom."
Cons: "I like it the way it is. Keep doing the good job."
Cons: "Good flight"
Pros: "Crew were amazing, superb."
Cons: "Food verity, seat comfort ability, wider range of entertainment."
Pros: "Qatar Airways is the best first class airline in the world hands down"
Cons: "Nothing they do a great job!!!"
Cons: "Qatar Airways... Never to expect more"
Cons: "Awesome experience on Qatar Airways... will definitely fly with them again!!!"
Pros: "was the seat super comfort"
Cons: "if the have variety of food provided will be better"
Pros: "seat was okay, far from comfortable, plane too cold, although they did have blankets, late boarding, no particular reason, it's probably not Qatar's fault, but baggage service at JFK was terrible."
Pros: "The best customer service i have ever expierienced, i have overslept for my connection flight in Doha - i received full support with booking my next flight for free, pass to business lounge, and finally the upgrade for my flight from Doha to Warsaw in business class"
Pros: "Crew was friendly."
Pros: "Crew not as nice."
Cons: "More hospitable crew"
Cons: "Many of the entertainment systems were broken."
Pros: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Cons: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Pros: "Business class was good Cabin crew service was impeccable Vegetarian meals were good Need more choices"
Cons: "Old aircraft Toilets were non functional but the crew kept them clean Entertainment systems were not functioning with remote Need complete overhaul of these Not enjoyable on a long flight"
Pros: "Excellent entertainment very friendly crew"
Pros: "Entertainment is very good"
Cons: "it felt like sitting in a sardine box"
Pros: "Went out of their way to be helpful"
Pros: "Excellent service..!"
Pros: "The service on Qatar airways was excellent as always. The seats were comfortable and the flight attendants provided a 5 star service throughout the flight."
Cons: "The playlist for the movies was old and needs to be cycled more often to allow the passenger greater selection. There were an adequate selection of tv shows however these were limit d to only a few titles."
Pros: "Staff is friendly"
Cons: "The seats are tight and I am a slim person"
Pros: "Decent leg room nice food"
Cons: "No in flight wifi"
Pros: "Would be very happy to fly again on qatar if options for Indian food menu is increased"
Pros: "great crew and food."
Cons: "being charged excess baggage when one suitcase weigh under weight. Having to wait at the terminal for a hour and a half because of bad weather -- not the pilot's fault"
Pros: "Hindu meal only be vegetarian"
Cons: "All is good"
Pros: "Stewards were great"
Cons: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."
Cons: "Airport hotel costs around 350$ No entry visa for layovers exceeds 8 hours as they announced The answer they’re not giving entry visas is you bought a discounted ticket!!"
Pros: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Cons: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."
Pros: "Overall nice"
Cons: "Same as above"
Pros: "Crew was very accommodating."
Cons: "Nothing to report."
Cons: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"
Pros: "Crew were friendly"
Cons: "The flight was cancelled had to wait over a day for another flight, communication was poor,"
Pros: "The crew on my side of the cabin was very good."
Cons: "Not having available air for the center seats made our flight a truly awful experience. The older style seats are actually more comfortable for taller and larger people. My wife was virtually ignored by the male crew on her side of the aircraft."
Cons: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Pros: "The personnel are what makes the airline so special. Everyone of them was so nice and so attentive to our needs. Great experience overall."
Cons: "So the seats while comfy are not as nice as the seats now on the reframed United Polaris and Delta and Air France in their newer planes."
Cons: "Late gatw announcement so we waited for quite sometime in front of the electronic board"
Cons: "The chicken sandwich was horrendous. I saw multiple people take a bite and then put it down and not eat the rest. It tasted terrible."
Pros: "Economy treated like first class!"
Pros: "Exceptional Service Great Food New Planes Overall excellent"
Pros: "Seat and space"
Cons: "Food was pathetic."
Cons: "everything were so bad and the service was awful ,"
Pros: "The airport in Doha is beautiful with great amenities and shopping. The quiet rooms are especially nice for a long layover."
Cons: "The ticket was cheap because of very long layovers"
Pros: "it makes my trip wonderful. Thanks quatar airlines and kayak"
Pros: "Seat leg room is very decent"
Cons: "very old planes with no wifi. Food overall was terrible. So called 5 star airline."
Pros: "Crew was friendly. Flight left on time!!!!!! :)"
Cons: "Food was served too late. Unable to get a bottle of water as I was dehydrated."
Pros: "Check was extremely slow & delayed"
Pros: "Amazing crew!"
Pros: "Very clean, kind w mask instructions, like boarding back to front"
Pros: "A box was under my feet, not sure what it was. A part of plane! ATL - EZE uncomfortable Crew great in spite of ongoing turbulence!"
Cons: "The carrots were hard and the bread was cold."
Pros: "Good crew and amazing always ask if anything I needed."
Cons: "Had issues with specials meals requests. Was unable to get what was requested told both on originating flight, and returning light that its had not been loaded but the request wasn't there.."
Cons: "Small plane, feels cramped"
Pros: "Once boarding was over, flight and crew were great."
Cons: "Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated."
Pros: "Delta refused to let us reserve a bassinet seat, and kept telling us to ask them later. They ultimately were not able to to provide one. They were the least accommodating of all the airlines we have asked."
Cons: "Better customer service."
Pros: "The crew was polite and pleasant unlike the crew from KC to Boston."
Cons: "Telling us to check bags before we get to our seat and find out there is no more room."
Pros: "We got home safely! The crew was great and generally cheerful despite less than great conditions."
Cons: "Lots of delays due to weather, which I get. The plane was small and old and stuffy with too close seats."
Cons: "Not having a delayed flight."
Pros: "tCrew was good. On one side of airplane in main cabin, bathroom was twice size of normal airplane bathrooms. This was welcome."
Cons: "Seats were reasonable."
Pros: "Everything except landing at the same time my next flight was boarding. I had to sprint and was greeted my the meanest delta agent I have ever known. I didn’t know you could be that snotty. She would not Listen to me or help me get the correct seat o had signes up for"
Cons: "Attends on flight said to go ask gate crew to help me and I rushed out to be greeted again by the bus mean crude snotty agent. She told me to get my rear on the plane The attendants didn’t have a clue that she had others to board ( they all got upgrades) and I better move my rear. I was shocked."
Pros: "The crew was great and the service was quick and very nice."
Cons: "It sounds weird but I didn’t know which window was mine so I had one shut and the one in front of me shut during the flight."
Pros: "The crew was amazing, the seats were medium on the comfort range."
Cons: "More comfortable seats and more leg room!"
Cons: "at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)"
Pros: "The plane was very new and clean; entertainment options and food were very good; it was a good flight."
Cons: "At baggage drop-DCA: Charged me for a bag when I had a status that allows 1 bag free; she would not listen, made me pay for it in order to check my bag and then told me to go over to customer service and ask for a refund."
Pros: "Delta crew & flight were excellent no complaints!"
Cons: "We were stopped by the Delta crew checking tickets as we got on to the flight. They let a party of 7 with a small child cut us in line. They even allowed another traveler to board with them. We were a party of 8 w/ 2 people in wheelchairs. They would not allow us all on & said only one could accompany them both. They were also very rude and unorganized."
Pros: "Quick easy flight"
Pros: "Cincinnati airport was clean and efficient"
Cons: "MCO airport gate was a mess and did not have easy access to charge phones."
Cons: "plane was a bit old. tiny tv screen"
Pros: "Flight itself was fine"
Cons: "My flight to Atlanta was delayed which caused me to miss my flight to Seattle. The next earliest flight was booked so had to catch another flight several hours later. No one from Delta offered any sort of compensation."
Cons: "The flight was 2.5 hours late making me miss my connecting flight and I didn’t receive a refund for the comfort seats I paid for but didn’t get."
Pros: "They ran out of salads so that was a little disappointing."
Cons: "The flight would be more comfortable if we had more leg room."
Pros: "The food was good The crew was fantastic, friendly and accommodating Flight was on time"
Cons: "I was near the bathroom.. stank a bit"
Cons: "Crew did not offer me/ another passenger the complimentary drink/ snack. And made a face when I asked for a drink later."
Cons: ". The flight was overbooked and I had to wait for last minute to find out weather I will be on board of the flight .My bags were left behind in Amsterdam which were delivered later than they were supposed to."
Cons: "Flight was delayed with no explanation, The crew sprayed me twice with the fizz from opening soda cans with no apology."
Pros: "I like the monitors on the back of the headrest to watch movies and shows during the flight and the headsets provided to watch. The flight attendants were very nice and gave good customer service. Although our flight was delayed due to unable to get clearance the staff kept us informed and the pilot was able to make up some time. Overall a good flight."
Pros: "Flight crew was awesome"
Pros: "Everything was great from boarding to landing."
Pros: "I got a good seat from LA to GTA on 1st jan. it was in the front and spacious and I was also served food."
Pros: "We traveled first class. Plane needs an update. Seats were not comfortable and did not work correctly. the crew had to continually pull the seat cushions up and reset the elec mechanism b"
Cons: "Gate attendant was extraordinarily rude"
Cons: "Let me just say that I’m a loyal Delta costumer until now. The flight attendants (the two women) were an absolute nightmare. They were so rude and condescending. I was carrying with me my service dog and a bag containing an expensive medication (it couldn’t go on the top bin). Despite being in the comfort class and having the seat next to me empty, we were tight for space. The flight attendants were unreasonable and forced me to put my medication on the top bin despite the fact I had told them it was extremely delicate, that it that to go upright, and that I needed to keep it with me. They did not listen and pressured me into giving them the medication. The medication could have easily gotten broken. Thankfully it didn’t but this is no way to treat a human being."
Cons: "rescheduling Putting my wife on a different flight seating us in middle seats"
Pros: "It landed safely"
Cons: "Delayed take-off, one plane for hour or so."
Pros: "Seats were comfortable"
Pros: "Short flight"
Pros: "Excellent customer service. Friendly and helpful crew."
Cons: "Seats where still small in business and first class."
Pros: "New Boing 717 aircraft. Short flight time. I needed and got very good special assistance."
Pros: "Plane was clean, attendants were friendly, and food was fine."
Cons: "I had a flight from Detroit to Montreal. Tried to check in and DTW was not a choice on the westjet website and so I physically could not check in. I realized the flight was technically operated not by WestJet, but Gojet. Went to Gojet's website and was told that Delta took care of all of their ticketing and such. Went to Delta's website, entered my ticket number and card number but I was not in the system as I was given all WestJet info (not Delta's). Luckily the baggage check in people figured it all out."
Pros: "the meal was OK and they served ice cream midway between SFO and JFK."
Cons: "Late departure. Long delay getting to the get because of congestion at Terminal 4."
Cons: "Flight was delayed over 2 hrs, as a result, I missed my connection, had to stay overnight at a hotel"
Cons: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."
Cons: "sitting on the runway for over 3 hours without any water, snacks, or even video entertainment screens or outlets to charge phones"
Pros: "Had to go through an extra random security check before boarding along with several other passengers. Looong flight, but expected when traveling that distance. Slept and watched movies. Best part: the pilot pointed out that Greenland was visible outside our windows as we flew over."
Cons: "Nothing. It was a smooth flight. Very comfortable."
Pros: "ability to book a later flight when I missed my connection through the delta app."
Cons: "Delays, missed a connection, booked a new connection through the app and that one was delayed as well...what was supposed to be a 3.5 hour experience turned into a much longer one. Seats do not accommodate people over 6'2" abiet very poorly."
Pros: "Crew was great!"
Cons: "Flight was so short there was no food , drink or entertainment."
Pros: "The bathrooms were incredible dirty. I take longhaul flys very often and Delta definitely has the dirtiest I've seen! Bathrooms were very dirt on both flys (from and back to Rio)."
Pros: "The seat wasnt comfutable"
Pros: "crew attentive the plane is very clean"
Cons: "No WiFi despite paying. No Kosher food despite ordering."
Pros: "The flight was on time"
Cons: "Seats, entertainment, crew attitude"
Pros: "Seat was OK"
Cons: "Any entertainment"
Pros: "Great staff and food"
Cons: "Comfort was not great and no entertainment options whatsoever"
Pros: "Crew did their best to make us happy."
Cons: "I felt duped by Lufthansa by the so called business class, where my legs barely fit, there was no entertainment, and there was no real difference at all from economy except for not having a person in the middle seat. It was equivalent to economy plus at best, but charged at business rate."
Pros: "Same crew. Really nice flight smooth and professional"
Cons: "Flight got cancelled."
Pros: "Crew was ok. Had to manage difficult passengers."
Cons: "No entertainment. Average food. Little space for legs."
Cons: "Boarding from terminal f sucks"
Pros: "The crew were good, polite and attentive."
Cons: "Getting through security and to the gate was downright bizzare. We were directed to the special F gate, where we had to stand in the freezing rain in front of a locked door without any explanation. This is after already packing our jackets in. Then we got screened and just as randomly told to go to the main terminal, where we got screened a second time, just as stringently (pulling everything out, padding down the kids). No explanations whatsoever, the craziest experience, completely messed our plans to get a bite up, I wish we were given some information ahead of time that we are going to be sitting in a single room zone. The flight was ok, but hellishly hot all the way."
Cons: "I never made it. See reasons above. feel free to check into the letter I wrote your customer service. Terrible"
Pros: "Crew was nice. Lufthansa crew is usually good, so no complaints."
Cons: "Even the crew said that the plane was too crowded, and that they should have used a larger plane for such a full flight.There was no entertainment on the plane, unless you provided your own device. My flight from Chicago to Frankfurt was on a very large plane so I have no complaints, but, the plane chosen from Frankfurt to Tel Aviv was much smaller, and packed to the gills, with passengers, and luggage, and crew. The crew themselves remarked that the type of plane used for this flight was inappropriate."
Cons: "We had to fly to mun because it was delay from florence"
Cons: "No Entertainnment , no space , very small airplan"
Cons: "To Whom It May Concern, My name is Eliezer Korbman. I was a passenger on LH403 with service to Frankfurt, Germany. Upon reaching cruising altitude and prior to dinner service, a Lufthansa stewardess reached across my midsection, activated the reclining mechanism and forcefully returned my seat to its upright position - waking me up to eat. (You may conduct your own investigation, but there was no prior announcement.) I politely declined, but was later denied dinner and breakfast. To clarify, I was unable to eat or sleep. This is utterly disgusting service. I am incredibly disappointed in Lufthansa for the way that I was treated aboard LH403. Unless I can be persuaded otherwise, I will be taking my business elsewhere. Garbage service! Shame on you Lufthansa!"
Pros: "Please continue to use newer, updated places."
Pros: "The flight was punctual and smooth, maun concern!"
Cons: "no tv, no papers, food soso"
Pros: "The crew were very helpful and polite. The seats had plenty legroom. The food was excellent."
Cons: "We started boarding much later than originally announced. We may have arrived with little delay, however. No entertainment was available, which is not that great considering that it is a three and a half hours flight."
Cons: "Being put in a distanced place for boarding"
Cons: "the crew was horrible and rude"
Cons: "great and easy"
Cons: "the food was not kosher chicken with milk at the first flight the past was owerfull"
Pros: "all the flights were on time, the service was wonderfull"
Pros: "Stressed out crew. No pillows."
Pros: "Very nice"
Cons: "An hour late"
Pros: "Great planes."
Cons: "Flight attendants didn't want to help me find space for my bag. There were many small pockets so I asked them to help arrange so we could fit my bags. Without even looking they said there's no room. 'I can't do that' is what I was told. So who can?? (Maybe she was a transfer from united)"
Pros: "I like the service and food. 45"
Cons: "I like food and service and they had things that make it different. 48.."
Cons: "the seat"
Pros: "all was perfect and helping"
Cons: "nothing all are fantastic"
Cons: "Overall experience - will not recommend this company and will suggest another company"
Pros: "We often fly on Lufthansa and highly recommend it!"
Cons: "There was no movie..."
Cons: "The same as above"
Cons: "The business class is not really a business class, and the chairs are not comfortable. Moreover, there was no entertainment. During the boarding there was no distinction between Business and Economy class. There should be an opportunity for business class to board at any time."
Cons: "its was very very bad bad bad bad its a shame for them very not good bed bed"
Cons: "the seat. not suitable for a business category"
Pros: "Lufthansa was really comfertable company, really good price and i'd so much."
Pros: "the food was good,the crew was effective"
Cons: "the sits can be more comfortable"
Pros: "Good pilot and staff and service"
Cons: "There was no entertainment at all. The flight from Frankfort to Tel Aviv did not provide a pillow or a blanket. I arrived cold with a stiff neck. The personal spotlight didn't shine in the right seat."
Pros: "Very nice crew"
Cons: "Boarding and take off was late, probably the fault of destination airport"
Cons: "The meal was served rather slowly. I think there ius a place for improvement there."
Pros: "On time, fast boarding"
Cons: "Food. Couple of screens not working."
Cons: "the waiting before the boarding, the Frankfurt airport gate for telaviv is different from the other gates, no store, no drinking water except one small counter that sell water and other food in very high prices, I except to have at least free water in the gate, excepsialy when we wait their more than hour an half"
Pros: "Got the seat that I paid extra for ,,,"
Pros: "Everything was OK"
Pros: "Confort and kindness"
Cons: "It was too cold"
Cons: "When its rain we shouldn’t walk to the air plain"
Pros: "Professional crew. Good simple check in."
Pros: "The crew."
Cons: "The time between flights."
Pros: "Fast boarding"
Cons: "Slow in refuelling, got us delayed for 40-"
Pros: "Food was great, enjoyed watching videos, staff very profession and friendly."
Cons: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Pros: "Good for both."
Cons: "Bigger seats."
Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."
Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Cons: "Lost all our bags so couldn’t ski"
Pros: "On time and friendly crew"
Cons: "Boarding needs improvement"
Pros: "Crew was good"
Pros: "The crew!!"
Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Pros: "Good comfortable seat with extra leg room. Pleasant crew."
Cons: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Pros: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Cons: "Very slow service at checkin, was not even available when I arrived at the airport"
Pros: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Pros: "Food was excellent, service from staff was friendly, and entertainment options were great."
Cons: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Cons: "Customer service"
Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Pros: "Very friendly crew going out of way to assist in making trip comfortable"
Cons: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
Pros: "Really friendly staff. Great service"
Pros: "Cabin crew were very professional."
Cons: "Aircraft returned to gate due to fault and was delayed for 45 min."
Pros: "The staff was very helpful and professional. Promp response to calling for attention."
Cons: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"
Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Cons: "I don’t like the limited choice of drinks on these short KLM flights."
Pros: "Flight was on time and quick and comfortable"
Cons: "Two hours delay in the start."
Cons: "old plane, tight and uncomfortable"
Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Cons: "Terrible service in flight and customer service wise .. app functionality was below"
Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"
Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Pros: "Speed, crew, and reliablity."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Pros: "Night flight so no entertainment allowed sleeping"
Cons: "Kosher food could be improved"
Cons: "The customer service desk!"
Cons: "It being on time"
Pros: "The pilots and the team did a good job."
Cons: "They changed my seat i paid For last minute and sat me in a small seat when i paid For extra leg room."
Pros: "On time!!!"
Pros: "Everything was great"
Pros: "flight attendant excellent. Flight on time."
Cons: "Seats too small tight uncomfortable. Boarding without a jetway uncomfortable."
Pros: "It was standard AA service"
Cons: "After flying in Delta Comfort+, American’s forward economy section is just nothing."
Cons: "Kept on the tarmac with no information on when we would be leaving. I fell asleep and the flight attendant instead of waking me up rudely moved my chair upright in a startling and rude way. When I asked him to next time tap me on the shoulder or ask me to move he went ahead and began speaking loud."
Cons: "I purchased a seat upgrade, so much more leg room and a relatively comfortable seat. No seat back TVs so bring your own entertainment."
Cons: "American Airlines consistently proves that customer service is not a priority. Their servicemen/servicewoman make no effort to show customer care at any point whenever a customer is experiencing difficulty with ticketing or boarding. They are routinely late and appear extremely amateur"
Pros: "Seats were not too cramped."
Cons: "Wifi that actually worked."
Pros: "Once the flight began everything was fine"
Cons: "The flight was delayed 3.5 hours without a solid reason being explained to the passengers"
Cons: "Please have better seats in normal economy that’s friendlier for people over 6’. I’m 6’4” and I’m still having body pains from being jammed into a small seat that went foward as you lean backwards. So I couldn’t be comfortable for 16 hours of flying. KLM, United, LOT all for example have much better"
Pros: "One of our fellow passengers was willing to change seats so my wife and I could sit together."
Cons: "I'm not a fan of American's Basic Economy, where they nickel-and-dime for every little thing. Choosing seats while checking in online does not cost the airline any more than assigning them, so charging for the privilege of choosing your seat is simply a money grab."
Pros: "great trip and crew"
Pros: "Friendly crew, comfortable and ON-TIME!!"
Cons: "Again, I paid for extra legroom when I purchased seats for a British airways flight and at check in I was rerouted to an American Airlines flight. The seats were the same in the entire aircraft except for first class. I want a refund!"
Pros: "Clean airplane."
Cons: "Flight staff, food on board"
Pros: "People were friendly"
Cons: "Broke arm off wheelchair"
Cons: "WiFi was weak...things were stolen out of my carry on checked at the gate in Charlotte...I had the only bag checked at the gate."
Cons: "3 boarding doors less than 50 feet apart with departures leaving within 15 min of each other created a difficult to penetrate gaggle."
Pros: "I upgraded to a premium seat I was assigned a seat in the middle very uncomfortable when there were empty seats three rows ahead should not have been a problem"
Pros: "We got there"
Pros: "On time flight, as comfortable as can be hoped for."
Cons: "This flight was on time, but Dallas to Huntsville is frequently delayed. Also, the airplane is often quite old-appearing on the interior."
Pros: "ON TIME AND VERY SMOOTH. EVEN EARLY! THANKS!"
Cons: "Very high decibel high pitched noise from engines as we taxied to gate in PHL. VERY annoying. Lasted over 5 minutes. ALSO, i didnt need to print out own boarding passes. You could fix your website check in px."
Pros: "Not very much positive to say unfortunately. The staff were good and did as much as they could to keep up feed and happy."
Cons: "The plane was extremely old and dated. Never been on such an old plane with no up to date equipment or facilities. The chairs were very uncomfortable and the food was awful. There was no personal entertainment screen for an 11 hour flight and only one of the safety demonstration screens was working during take off. Also no plugs at all."
Cons: "Lost my next flight connection because this flight was not on schedule."
Pros: "Arrived on time !"
Cons: "We arrived on time but this is the 9th Flight in A row into PHILADELPHIA that we can’t Find an open Gate. Then we just sit and wait 15 to 30 minutes! No other airport that we travel To has this problem!"
Pros: "Arrived 30 minutes early"
Cons: "We had to wait 40 minutes in the runway before parking at the gate."
Pros: "They were able to reschedule to another airline"
Cons: "Flight was cancelled"
Pros: "Shabby Cramped"
Cons: "Cramped Uncomfortable"
Pros: "Bad weather came in n I was rerouted on Time"
Pros: "Flight from Lax to Lihue. Very comfortable, crew enjoyable entertainment with options"
Cons: "Everything about the flight from.Boston to Lax"
Pros: "Having flown long haul with American numerous times, this time I was pleasantly surprised by several things. Firstly, the brand new plane with excellent in-seat entertainment choices, power points at every seat, more comfortable chairs with better head rests and even window dimmers vs. window shades, allowing you to look outside the whole flight. Secondly, the food was much improved...definitely better quality and tastier than typical airline food. And thirdly, better service from flight attendants who actually smiled. Keep up the good work. This represents a real step change."
Pros: "On time take off"
Pros: "The American Airlines plane was very clean and spacious. The staff were very friendly and attentive at all times. I enjoyed the food served and the selection of movies offered inflight was excellent. I would definitely travel with American again."
Cons: "I wish the vegetarian meal was a little better thought out! It tasted a bit like hospital food."
Pros: "The plane was clean and the crew was ecxellent"
Cons: "Very skimpy on room in and around eat. Aisle very narrow."
Pros: "GSP easy to navigate- easy option for WNC travelers"
Pros: "Friendliness of flight crew; entertainment choices."
Cons: "Food was poor for first class."
Cons: "Late and delayed arrival. No seed assign until I was at the gate"
Cons: "Small, old plane. No drinks, snacks, or entertainment."
Cons: "They lost 1 of 4 bags."
Cons: "The fact that people carry-on luggage that exceeds the max requirements for carry on luggage so they can avoid the checked luggage fee. It's a disgrace. It time to live by your rules, the same for everyone. I had to be rebooked out a different airport as PGV was flooded. I was seated in 21F which does not recline. AA cancelled my flight out of PGV, a better seat would have been nice since I had to drive an hour to EWN whereas I was staying only 10 mins from PGV."
Pros: "The gentleman at the departure desk was first rate. Polite and accommodating he was just what you would expect from an airline. Especially American Airlines. The crew was the same and I was happy to have decided to use AA."
Cons: "The departure was delayed approximately an hour."
Pros: "N/A flight was cancelled."
Cons: "Flight was delayed and finally cancelled."
Pros: "Options for entertainment. Seats felt larger. Plenty of storage space for carry-on luggage."
Pros: "Pilots avoided turbulence for flight."
Cons: "Music reception was very poor on flight. had trouble accessing Wifi."
Pros: "On time"
Cons: "3 hours late."
Airlines flying from Greenville to Middle East have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Greenville to Middle East
Masks required on board, masks provided on flights from Greenville to Middle East
Social distancing seating
Middle seats unavailable to book on flights from Greenville to Middle East
Testing for antibodies, testing for symptoms for flights from Greenville to Middle East
Waiving of change fees. Search flexible flights from Greenville to Middle East