GDL - AVL
Find cheap flights from Guadalajara to Asheville
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $251 or less one-way and $345 or less round-trip.
FAQs for booking flights from Guadalajara to Asheville
Are there Asheville travel restrictions currently due to Coronavirus?
How long does a flight from Guadalajara to Asheville take?
Which airlines provide the cheapest flights from Guadalajara to Asheville?
Do I need a passport to fly between Guadalajara and Asheville?
What’s the cheapest day of the week to fly from Guadalajara to Asheville?
Which airports will I be using when flying from Guadalajara to Asheville?
How does KAYAK find such low prices on flights from Guadalajara to Asheville?
How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Guadalajara to Asheville?
What is the Hacker Fare option on flights from Guadalajara to Asheville?
What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Guadalajara to Asheville?
Top 4 airlines serving Guadalajara Miguel Hidal to Asheville Regional
Scores according to KAYAK customer reviews
Pros: "great everything!"
Pros: "Crew could have been more helpful, had a 30 min layover and the gate was very far away. They could have told us directions"
Pros: "Fueron muy amables en el aeropuerto y en el avión"
Cons: "La atención de las personas a cargo"
Pros: "The crew was polite"
Cons: "Less delays"
Pros: "Safe trip and very nice crew."
Cons: "Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized."
Pros: "Once boarding was over, flight and crew were great."
Cons: "Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated."
Pros: "Nothing I couldn’t get this flight because of the delay of the previous one"
Cons: "The company could have hold it knowing there were travellers on connection. If not, knowing that they were no flight before the next day they could have prepare hotel booking for us because all hotels were full at midnight when we finally could get there."
Pros: "The crew."
Pros: "Seat was comfortable but not much room"
Cons: "Couldn’t understand a word the flight attendants said on the intercom system"
Cons: "I booked a business class ticket through klm, but it was a delta code share flight. Delta was unable to locate me in their system, and I had to contact klm myself to straighten it out."
Cons: "Was refused to use the 1st clas restrooms but 10 minutes layer the flight attendant allowed an older gentleman and a lady to use them. I was in 10A with my service dog"
Cons: "Plane left without me because they don’t know how to put gas in the plane in Jackson"
Pros: "great trip and crew"
Pros: "Quick flight"
Cons: "Old plane"
Cons: "No chicken sandwich."
Pros: "The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality."
Pros: "Short time and easy on and off boarding."
Cons: "One stewardess was in a mood but otherwise a very pleasant flight."
Pros: "I think they flew so fast. We could land almost on time even though we departed a hour late. Airplane was new and clean."
Cons: "Boarding was chaos. They overbooked 25? 45? Anyway, they are in panic. They tried to request ppl to take next day flight by giving away 300 gift card etc. the ppl who were told there are no seats upset and arguing at the gate. Flight was delayed for one hour. Once we are on airplane, they are still shuffling seats around, so ppl cannot move forward. Just standing there for 10mins waiting for things to settle. Flight attendants did not give us a headphone. (I have a headphone for iPhone X so I could not connect it to their entertaiment system.)"
Pros: "The food is always good on delta, entertainment is great as well, and the seats are comfy as long as you’re not seating next to someone obnoxious."
Cons: "The staff is always ao disorganized, sometimes even unprofessional, they talk about other passengers, their shoes don’t match, when they did announcements on the PA they forgot what they were saying or they made mistakes and had to correct hen making it all very confusing. I fly often so I know the drill but those things must make the flight super uncomfortable to someone inexperienced."
Cons: "Boarding was awful. It took about an hour to board and no reason was given until we were taxiing. (The crew was delayed.) Overhead storage was insufficient. Seats are too narrow. I paid for extra leg room, which I got, but I don't appreciate elbows in my ribs for the whole flight."
Cons: "flight rerouted to LAX!"
Cons: "Service, puntuality, the flight was delay, no word of apology for been late"
Cons: "Nothing everything smooth"
Pros: "Easy transition through customs."
Pros: "All on time, the flight attendants were nice and polite."
Cons: "That I couldn't change my seat (I didn't want in the confort zone) just in an empty row that it was behind me."
Pros: "Attentive staff."
Cons: "Nothing. Great flight."
Cons: "Expensive food"
Pros: "Staff was great!"
Cons: "No TV for movies."
Pros: "That I had room to accommodate my at the time disability and the crew members amazing"
Cons: "No Tv at all."
Pros: "Super friendly staff and on-time flights. Love the TV, movies, wi-fi and snack goodies!"
Pros: "The service and snack selection is better than the other large US carriers. Delta studio is a decent replacement for the lack of PTVs on these planes."
Cons: "Delta offers a decent product on most of their fleet but the 717 or MD-88/90 can be extremely loud at the back of the plane. You better bring ear plugs or noise cancelling headphones and learn to read the flight attendants lips."
Cons: "The prices of the available snacks."
Pros: "Entertainment (your own device) and crew were great"
Cons: "The plane needs to be re-furbished or simply retired. Seats were broken, no screens on seat back for entertainment was disappointing"
Pros: "On time and helpful"
Cons: "The crew, the airplane and the service at the airport was the worse experience of my life, I will definetly avoid Delta and Aeromexico for my future trips."
Cons: "Delayed for 4 hours due to mechanical difficulties"
Cons: "My suitcase came without a wheel. Damaged luggage."
Pros: "Flights were both on time and boarded quickly. Crew was wonderful!"
Cons: "I'm tired of Delta making it IMPOSSIBLE to experience benefits of my loyalty. I flew literally AROUND the world in the past 6 months and it STILL doesn't qualify me for anything more than Silver elite? Seriously? When you use a voucher because of their error to lower your ticket price, but still pay cash for it, why does that then automatically exclude you from upgrades? Poor customer loyalty, in fact, non-existent these days."
Pros: "Good Entertainment"
Pros: "No delay and the flight was ahead of the schedule (arriving)."
Cons: "The airplane was too old and seats were too crowded."
Pros: "Cramped hot plane sitting in sun for half hour with no announcements"
Pros: "The first flight was fine. On time and the crew was very nice."
Cons: "The second flight was not okay. We had to switch planes after we were in an ready to leave. Over a two hour delay and lots of confusion , we finally got to our destination."
Pros: "Helpful staff. Never felt rushed if I had a question. The special meal (VLML) was excellent. Tasty, filling and nutritious Plenty of foot room in economy."
Cons: "the seats are WAY TOO SMALL"
Cons: "The attendents only served one round of beverages in Comfort Plus."
Cons: "We were delayed over half an hour waiting for late passengers and then we had to sit on the runway in LA for another half and hour before a gate opened up and I almost missed my connection."
Cons: "Delta Flight #1494 On my return flight, I had to pay for a 2nd ticket to fly out early since Delta was cancelling flights to the south and I didn’t want to get stuck in Philadelphia. When the plane arrived for a layover in Atlanta, there was a flight going on from the first 2 people waiting to deplane. In my distraction and fear, I left my water bottle next to my seat. When I realized that I had left it, I went back to the gate and told the gate attendant that my bottle was next to my seat. She would not call down to the plane, nor walk down, and told me I had to wait until the entire flight had boarded. I explained that my connecting flight was boarding across the airport. The bottle was expensive and had great sentimental value. A couple times, I tried to ask people boarding the flight if they would tell a flight attendant to retrieve my bottle. The gate attendant told the boarding passenger to ignore me. When the flight had completely boarded, the gate attendant went down to the plane only to return to me to tell me that the flight attendant(s) allowed the cleaning crew to take the bottle. The gate attendant called the cleaning service and then she told me that the bottle was waiting at the tower and that I could ask at my next gate to have the bottle delivered to that gate. Since my connecting flight had already started boarding I had to run/train it across the airport to arrive at the gate. When I told the 2nd gate attendant, the story and asked him to call the tower to get my bottle, he told me that “wasn’t a thing” and that the 1st gate attendant lied to me. I had to board since they were getting ready to close the plane. This incident was compounded to many unpleasant experiences I’ve had with Delta over the past few years (losing my luggage and lying about it, damaging my suitcase, etc., etc.). I don’t understand how you can continue to be successful as an airline when you run your operation the way Delta does."
Pros: "Super short connection (45 min). Time was very important in this flight and you delivered. Thank you."
Pros: "None of the above. Ground crew that does not really understand the costumer."
Cons: "Always remember to present your rights to the crew."
Pros: "The crew was just ok, they did not extend themselves to make the customer feel comfortable/safe."
Cons: "The seat on the flight are too small the average person does not fit comfortable."
Pros: "Even with the flight almost full the crew managed to accommodated us together, excellent team work"
Cons: "Booked 6 days prior the flight and the put my wife and I in separate seats between strangers"
Pros: "Comfortable seats and staff are very nice"
Pros: "Crew was very nice, twice beverage this is good but I miss the cacahuates japoneces."
Cons: "Airplane look little old , clean and comfort, but sound a lot when departing... that is creapy Checking was slow only 2 people"
Pros: "GOOD SERVICE"
Cons: "Did not like the airline never flyinging Aeromexico again"
Pros: "Good flight"
Cons: "It was going to be a 45 mins delay, turned out to be 1 1/2hrs"
Pros: "The onlt airline providing every pasanger with Free drinks and food. Live the beer and mix Tequila drinks."
Cons: "I did not like paying $50 us for the second bag i thing $ 25 its ok 50 its to much... I need ir to Boeing chese and tequila so my carry on bag tas over waigt so i check ir in."
Cons: "Hot inside the plane"
Pros: "better service than before"
Pros: "Everything was good, I was really impressed with the service."
Cons: "Nothing, I wouldn't change a thing about it."
Pros: "The crew appeared to be working very hard to meet passenger requests. They were polite and pleasant even though the flight was packed."
Cons: "Seats WAY too close together. Very uncomfortable."
Cons: "We had items stolen from two luggages. The were cell phones and the accessories plus some jewelry. These could have only been know by means of the security scans of the luggage. One item disappeared for a day. None of the other four were tapered with. I have contacted Aeromexico twice by email while in Mexico. The first time I was told someone would contact me and no one did. The second time there was no reply. I asked that some call be on my cell and I have received nothing."
Pros: "Great service! Right on time!"
Pros: "My husband's knees were pressed against the seat in front of him so much so as to cause indentations in his legs. fortunately the flight wasn't full and we were able to spread out over 3 seats. It was still quite an uncomfortable flight for him."
Pros: "Very polite crew"
Cons: "The seats are too close to each other I'm 6.1 and it was hell for 2 hrs"
Pros: "El precio casta te accesible a mis posibilidades. Y el servicio a bordo muy bueno. Gracias"
Cons: "The crew was so unpolite they did not let me board because apparently i was late and instead of helping me connect with another flight they told me they could not do anything...the crew at the checking was so rude...i missed my flight I will never use this airline again Delta was much better"
Pros: "Great customer service"
Pros: "Easy boarding."
Cons: "Small seats! I had 2 heavy set persons next to me and I was squeeze into the window seat. The persons elbow next to me would be over on my seat space, not to mention bad body odor. worst flight experience so far."
Pros: "The flight was on time"
Cons: "It felt very unorganized"
Pros: "The plane itself was very comfortable, didn't feel crammed in the seat. The food was decent, it made up for wasting all my time in line and not eating."
Cons: "The crew seemed fairly new and a little uncoordinated, boarding the plane and checking in also took the longest time I've had to wait, it ended up taking off late."
Cons: "No urgency when boarding plane in Mexico so we were automatically 30 min delayed. Flight was overbooked and the flight attendants chose to deal with the issue right when the plane should have been boarding. No AIr conditioning on entire journey from GDL-LAX. Sat in Tarmac for about 10 min additional without air conditioning due to no gates available for our flight."
Pros: "Everyone was helpful and polite. Flight went smoothly, boarding and food service was great. The complimentary beer and tequila was a much appreciated gesture. I will be visiting my family in Mexico more often and we plan to continue using AeroMexico in the future."
Cons: "This is a tough one. If I had to pick, I'd say the leg room was tight."
Pros: "Excellent price, Entering Mexico in a small city like Guadalajara was fast and trouble free"
Cons: "Boarding area and airplane was very hot, the vent over the seat had a very slow fan, and when squashed between two hot people on each side, the flight was uncomfortably warm (bear in mind this comes from someone who is not used to much heat. ..:))"
Pros: "The flight attendants were very observant and offered to assist passengers even before being asked."
Cons: "The boarding process could be made more efficient."
Pros: "I liked how they gave me a meal on the flight. It was a crossaint, one slice of ham and cheese but it's better than nothing."
Cons: "The boarding system was terrible. 30 minutes to departure, they just threw up "Last Call" and I was like WTF? and ran to gate only to find out that we just started boarding."
Pros: "The flight arrived on time."
Cons: "People started to line up at the gate an hour before the flight as instructed. This is inconvenience to as it would be more comfortable to be sitting for that time. Yet the boarding process was much slower than other carriers. The crew was professional but not so friendly. The food and drinks were not served until an hour and a half after take off, half way through the flight. Food was not very good a croissant with a small piece of meat and a small slice of cheese in it. Once service began, those of us seated in the middle of the plane could not get past the carts for at least 30 minutes to use the restrooms. Overall, I expected more from the country's principle carrier."
Cons: "Customer service."
Cons: "It was very hot inside the plane. No entertainment what's so ever"
Pros: "Nice smooth flight."
Cons: "What i did not like is my luggage got totally damaged. Both of my handles were torn of and I had nothing but the handle to roll the luggage on the top. I'm still trying to contact the airline. My luggage was new:("
Pros: "Attention, warming, punctual"
Pros: "The fact that Aeromexico still gives you food and drinks."
Cons: "Nobody follows boarding zones appropriately. Most people get into the plane when zone 1 is called, when your zone is up (providing you respect zones) you get to the plane and all luggage bins are taken and you see people already seated in your zone. Aeromexico is bad at enforcing sitting zones. One of the worst ones to do so."
Pros: "On time"
Pros: "Everything was great! Great seats and always available for you!!"
Pros: "One flight attendant was very nice the others were snobby and rude."
Cons: "I didn't like how tiny the seats were. I didn't like the choice of food. I don't like how there was no room for my bags and my seat was close to the front of the plane. An I didn't like that things In my checked bagged were broken and spilled. My bag was packed tight and padded for the breakables."
Pros: "Me encanto visitar mi país de nuevo"
Cons: "La atención es verdaderamente buena"
Pros: "extremely impressed. just wow!!!!!!!!"
Pros: "The crew and services was fine."
Cons: "The plane was late, about 20 minutes. The airport's instructions on 'arrivals', or 'pick up' weren't posted where visible."
Pros: "Not much to say"
Pros: "Friendly crew, offered snacks and alcoholic drinks at no charge"
Cons: "Other planes were roomier... This aircraft was cramped. Flight was late leaving and late arriving."
Pros: "It is nice that food is served. Fruit is a good choice."
Cons: "Boarding and entry are terrible. They don't make any effort to get people on in an orderly way."
Cons: "Bad Costumer Service Bad attitude They only care about charge more money when it was their mistake Not my"
Pros: "I've flown this airline many times. This was the best! Great service flight crew excellent service, very professional and helpful. Very nice plane, think it is new. In seat entertainment and smooth comfortable flight."
Pros: "The check-in process was quick and they did give free inflight food."
Cons: "Plane was very cramp even on a paid seat. Things on the 737 were visibly dirty and items were not repaired. Seats comfort was not good at all."
Pros: "Nice crew and staff on the ground."
Pros: "The help from bogota airport was incredible They help me to get on time on my flight"
Cons: "Mexico City airport is a disaster They change the flights gate every 10 minutes they don't even know where the flight is going to get transfer Guadalajara airport same situation flights got delay over 2 hrs. No reason or why this happens was told to the passengers Also they put a small quantity in the bus to get to the plain. They keep us inside for almost 40 minutes whit out any explanation I will never get a plain ticket whit Aeromexico Also plains are not in the best shape either seat doesn't work"
Pros: "When shopping for an airline to travel Lima Peru try AeroMexico. If you do not mind a connection through Mexico City AeroMexico is the one for you and price is good. Tacha and avianca airlines are also great alternatives for traveling to Peru. If you don't mind connections. For a straight flight try LAN for flying to Lima Peru they are the best."
Pros: "The crew was professional. The seats work OK. This flight was on schedule and on time and I appreciate that most of all."
Cons: "Nothing really. No complaints"
Pros: "The crew was fine and was thankful they found a way to get back to Detroit (but, it required a stop in Dallas and an overnight in Chicago)"
Cons: "There was no social distancing or enforcement for wearing masks. I saw no sanitizing on any of the three flights I had to take to get to Detroit. of the four airports only the one in Guadalajara asked any health questions and could be seen sanitizing the waiting room and eliminating seats to keep spacing."
Cons: "Honestly, I think it was a great flight. I’m used to rude flight attendants, but this crew were great. Probably some of the best flight service I’ve had. I’m going to try to keep flying AA from now on."
Pros: "Crew wuz gööd"
Pros: "Crew members were all very pleasant and personable. A very special experience with the local ticket agent / boarding agent (double duty) in Guadalajara: Maria Hernandez (or perhaps Fernandez) who was pleasant, professional, helpful and even called us respectfully by name ("Mr. and Mrs. Petrusek") She is an outstanding representative of American Airlines! Gracias to her!!"
Cons: "Not a thing! We live in Mexico and we usually fly Volaris...I think AA just became our favorite airline!"
Pros: "In flight movies"
Pros: "Crew was great"
Cons: "boarding could have been better. the plane was half empty and the lady at the gate took my bag and let others bigger on the plane. I just thought she could have use a little better judgement. It was fine on all the other flights and within the guidelines. And there was lot of overhead space"
Pros: "Plane was late in arriving so boarding was delayed. Took off 1/2 hour late, but landed on time in Miami."
Cons: "Snack offered by American could be better than some dry cookies. Especially for Diabetic passengers."
Pros: "Efficient and very nice crew. Great flight overall- Pilot pointed out when we were passing Greenland for an excellent aerial picture."
Pros: "Staff were nice and the pilot got us to Asheville faster than expected."
Cons: "Due to the short trip there weren’t on trip snacks or drinks. Not necessarily bad, but can’t give them a high rating for it if it’s not offered."
Pros: "Great flight overall"
Cons: "We were told that we get one checked bag free, but at check-in were told we had to pay. So much for low prices!"
Cons: "Flight was delayed & ultimately cancelled. Replacement flight required going to another airport. That flight too was delayed putting at risk our ability to make the BA flight to Lisbon. Therefore, we took AA flight to JFK and a TAP flight to Lisbon.did not take this flight."
Cons: "Boarding was haphazard"
Pros: "organized boarding, quick and professional, flight crew was awesome, very comfortable flight, much appreciated no"
Cons: "No entertainment options on 2+ hour flight. Would have been nice to have."
Cons: "I was in line for 25 min I was there 90 min before but took me 25 min to check in and the lady said I was late for only 3 min I was waiting on line I still had 87 min before my flight and the lady didn't check me in for only 3 min that was my 25 min in line"
Pros: "Breakfast on GDL-DFW and movie"
Cons: "One hour delay on account of missing signatures from some mechanic according to the captain’s weak and shallow account of the facts. Flew with a 1st class upgrade to DFW and upon missing the connection to DSM (imputable to AA) I would have expected AA to have me await my later conection (3 hrs AA 2488) in the Admiral’s club especially after having paid for the upgrade. Instead, the bozo at the Admiral’s Club entrance in Terminal A A23 indicated that only Mexico City passengers were allowed into the Club even if as a GDL passenger I had a 1st class boarding pass. Poor and misguided management of the moment of truth on behalf of your employee with a 1 Million Miler customer. My experience recently with Delta and United has been with more open minded, customer centric and better trained airline staff. Disappointing and hope someone will read this and let me know that my note was heard. What is next?"
Pros: "Stairs cause me tremendous pain due to a 4 year misdiagnosed ruptured SI joint. Usually, we have no way of knowing that our flight will end with a downstairs walk rather than a ramp. I emailed American Airlines last week but hadn’t gotten a response yet so when they announced that we would exit by stairs, I was almost in tears as I gathered my belongings. To my surprise, American Airlines had a ramp for us to use. I don’t know it it was a coincidence or if they responded that quickly knowing I was on the plane through todays’s technology. I will be a fan and a customer forever."
Cons: "On time, loaded quickly,ramp access to exit the plane."
Pros: "Friendly airport check-in staff who accommodated by changing our seats so we sat together. Boarding was smooth and timely. Best of all, seat overhead bins were empty so could store carry-on; This was unusual. Flight was great, but I love flying. Cockpit crew provided status updates, and captain's apology made the late departure more understandable. Deplaning process went smoothly also."
Cons: "After everyonel was timely boarded waiting to push away from the gate, announcement was that the captain was not even in the airport. Flight delayed almost an hour. Seat would not recline, not even an inch so basically sat upright entire flight to London. One has to 'flag' staff if seen as they walked past thru the main cabin. No announcement which area to collect ones luggage, nor staff there to explain, or guide. Forget staff assistance, apparently not a priority with AA."
Pros: "not much, on time, but that is a low standard of something to like"
Cons: "Crew attitude,"
Pros: "Liked the crew. The flight was on time and went as expected. We are safe and happy so can’t get much better right?"
Cons: "Didn’t like the credit card advertising announcement over the intercom and then again by the crew. The lack of food and snack options was pretty sad but that’s par for the course nowadays. One of my pet peeves: People boarded with out verification of their boarding pass location. By the time we boarded, 90% of the plane was loaded and we were in the middle. Luckily that had no impact but annoying bc people are trying to get their overhead bins before they run out, which they did."
Pros: "Not exceptional"
Cons: "Not much room for moving around but really fast"
Pros: "Friendly staff"
Cons: "Food was terrible and the seats tight"
Cons: "I'm petite 5 ft 2. 120 pounds but felt Not enough leg room too cramped. Otherwise was good on time and good choices of movies and food"
Cons: "I received an electronic boarding pass but still was required to go thru a security check to get a paper boarding pass, and then had to go stand in the original line again. Aircraft was dated. Audio for th in flight was bad. Poor experience overall."
Pros: "Comfort and roominess of seat, after switching seats with another passenger who requested it to be closer to her boyfriend. Great take off and landing. Crew was attentive. Entertainment system at each seat was awesome."
Cons: "Although the food was better on my trip back to NY from Rome, it was not the best."
Pros: "Flight was on time"
Cons: "No individual movie screens and no way to connect to the one movie on the flip down screen since I didn't have the American Airlines app."
Pros: "The flight was delayed and there was a lot of confusion. My seat was uncomfortable and they didn't offer any food."
Pros: "Over 2 hours delayed, plans ruined"
Pros: "Nothing. Cause it didn't happen"
Cons: "Mechanics issues. Plane never took off. Never made our connection. Had to get a new flight."
Pros: "Can't think of anything good"
Cons: "SEE: Customer Relations request #1-249830721"
Cons: "No power outlets or USB ports on a 5+ hour flight. Not great for business."
Pros: "Not much"
Cons: "Initially the flight was booked with my wife and seated next to each other. Somehow during the switch in airlines the seats were separated. We were forced to see if we could find a passenger flying alone to switch with. Additionally the 767 did not have individual entertainment screen. Being able to watch movies of your choice makes a long flight more enjoyable."
Pros: "The plane and facilities were all very nice."
Cons: "Requested a raw vegetarian meal when prompted but message was not delivered to airline evidently. Flight attendant did not attempt to find alternate meal and implied we had not followed proper directions."
Pros: "I got home safely"
Cons: "The airport was super crowded and the space in the plane was cramped (and I am a small person - 120 pounds). The plane was not clean and I actually picked up a virus on the plane and am still sick. I wiped down all of the surface area around my seat and still got sick. Airline travel is miserable and crowded and there is minimum service."
Pros: "The crew for the most part was nice."
Cons: "It just wasn't a comfortable flight and then a extremely bumpy ride all the way from LA to NYC."
Cons: "No power outlets. A bag of chips in 1st class is pretty weak. Compared to Europe flights we can from, aircraft felt like 1960's Aeroflot."
Pros: "They were accommodating to my boot on my foot in the boarding process."
Cons: "Comfort and room in the seats. The temperature was very hot as well."
Cons: "First, the original 90 minute layover became 8 hours with the old buy this scheduled ticket and 3 weeks later we will switch it to 7 hours. After a 8 hour red-eye, it was brutal. BA was an hour late taking off from London to Warsaw. The onboard experience was charge for everything. No sodas, water, nuts, etc. Oh and boarding, cmon. The gold, silver and special people go first. I think that was 5 people. The other 150 plus, you are on your own, go. You have your typical isle 5 person holding up the entire loading procedure, trying to get their oversized bag in the overhead, versus loading from the back. Wow."
Pros: "The crew was nice"
Cons: "The plane was older than me. There was no personal in flight entertainment on a daytime, 8hr 49min long-haul flight. Further the old "TV" six rows ahead of me was playing something I could barely see but the Audio system was broken for the whole plane so it was torture that the TV was even on. American Airlines needs to send modern equipment. This plane was unaccepatable by today's standards."
Cons: "They cancelled my flight "due to weather" when the storm wasn't to hit the destination for more than 6 hours AFTER arrival. I was stranded in PHX for TWO DAYS WITHOUT compensation."
Pros: "Easy to get on and off"
Pros: "not bad, I upgraded to first for the leg room, I'm 6'6", so it kinda worked out."
Cons: "Very old plane."
Pros: "Although we were in "Economy" class, it felt just like Business. Lots of space to stretch your legs, personal TV monitor on the back of each head rest (Including HBO!), and even though it was a short 1.5 hour flight we were served drinks and a meal."
Cons: "The meal was average to sub-par, but than again it was a short flight and a warm meal was actually a pleasant surprise."
Pros: "Small seats, no consideration for disabled travelers. Pretzels suck. One 30 min tv show on 2.5 hour flight. No bathroom for handicap. Cheap airfare is the only reason I fly American. One attendant asked me, with attitude, if I was going to get off the plane...before realizing I can't physically walk. Her face turned white as a ghost when she realized what she had said and how she had said it."
Cons: "See above"
Pros: "Flight crew very welcoming, flight was pleasant."
Cons: "Seating a bit tight. Didn't offer any snacks only ice water."
Cons: "The flight crew was extremely unfriendly especially a redhead woman with short hair. When it was time for beverages, she would yell out at each passenger "beverage!" She had no manners. Probably the worse I've ever had experienced"
Pros: "free entertainment"
Pros: "Great flight"
Pros: "Fast shuttle to our hotel"
Pros: "The crew was pretty nice"
Cons: "My toddler wasn’t issued a ticket like he should have been so it ended up taking me a long time to check in. I had to sit next to another passenger with a toddler on my lap. Multiple rows had 3 passengers."
Pros: "Leg room on the regional jet actually was better than that of a larger plane."
Cons: "We were summoned to the gate area with an announcement that boarding would start in 5 minutes; this turned out to be L-O-N-G before boarding began. After standing around for at least 30 minutes with no information as to what was happening, departure time was delayed several times. This was around lunch time; when I finally decided to buy lunch in the terminal, the departure time was changed again to an EARLIER time, and I had to board without food."
Pros: "Plane arrived on time"
Pros: "The flight was quick for the time we were in the air."
Cons: "This flight was delayed by over an hour. The plane is tiny so overhead space barely fits a briefcase and the seats are smaller than normal. Since this is a smaller aircraft, unfortunately that is expected."
Pros: "Seat were comfortable Crew were awesome"
Cons: "Could have cell phone charging at all seats Would have been nice to have a second cup of coffee"
Pros: "The original flight was cancelled. Had to spend 12 hours in airport and pay for a hotel room in Houston plus meals. No compensation from UA"
Cons: "Airline should have helped with the extra costs"
Cons: "Delayed flight"
Cons: "Delayed flight which kept pushing back for more then 5 hours. Got booked on the next flight got middle seat. Flight attendant was rude and short with people. Not very personable. Plane was so hot everyone was sweating."
Cons: "No WiFi on the short flight/old plane? I really like the free United movies to keep my mind off being up in the air. Wish it was standard on all their flights. It was also weird that the pilot came out of the cockpit before the flight and addresses us all using the crew mic. It was weirdly uncomfortable since it has never happened on any of the other 10,000 flights I have taken. Made me think something was wrong."
Cons: "Flight was delayed, causing us to miss connecting flight."
Pros: "Flight Attendant was very gracious and entertaining."
Cons: "Cramped seating."
Pros: "I don't know why the 2-seats-per-side planes are so much more comfortable than the 3-per-side ones, but it was a much better experience than my previous one. As far as economy seats go, it was about as comfortable as I've had."
Cons: "Severe lack of legroom. In my 45 years of flying I have never seen such outrageous lack of space. Callous attitude when I approached management about it afterwards. Because of this I will not fly United again ."
Cons: "Flight was delayed almost 3 hours. There were no snacks provided. Snack paid for was stingy and not very good. Flight attendant needed to be reminded several times that I had ordered and paid for a beverage. Not a good first experience departing on United from Newark."
Cons: "Crew members were a bit cold and very show in responding. Not what you would expect in Business class"
Pros: "Staff was great,trip was. Quick."
Cons: "Delays in take off"
Cons: "I left an important notebook on the back of the seat that was in front of me; I was assigned a seat on the rouse 8. Can you do something to get it back to me please?"
Cons: "The plane was late, I request wheal chair for my mother because she can't see for one eye no more and only 30% can see on her good eye and in Houston she was lost inside the aeroport because no one take care of my mother , yes lost for almost two hours, very very disappoint , I always book thru Kayak and never complaint, this time very disappointed , Glad my mother is okay"
Pros: "On time, comfortable seat, good drink service."
Cons: "Everything was fine, nothing to dislike."
Pros: "Thew crew level of service its great"
Cons: "No food"
Cons: "Worst airline and customer service in the world."
Cons: "The pilot's landing was way too fast. I was sure that the plane would come to a stop in Hwy 280 at the end of the Asheville runway. That plane probably needed a major brake job after that landing. We ended up at the absolute very end of the runway!"
Pros: "All staff were great"
Pros: "Everything was great!"
Pros: "Fun crew"
Cons: "No wifi... with the amount you pay for the flight, seems insane you have to pay for wifi too"
Cons: "Sadly there is some extreme weather going on in Houston I'm still in the airport"
Cons: "No Inflight Wifi Service/Movie Access"
Pros: "The flight attendants were polite and welcoming and the flight was on schedule."
Cons: "It was complicated to get the movies. You had to download the United app."
Pros: "Boarding process was quick"
Cons: "Should serve food on flights over 4 hrs"
Pros: "I loved that the flight was direct from Chicago to Asheville. I will tend to fly more often without the stops."
Cons: "Plane had to have the bathroom serviced and we had to switch planes after boarding. On a positive note they found another plane for us very quickly and did not make us sit on the plane while it was repaired."
Pros: "The entertainment was okay although the controls were having some issues since they weren't working properly"
Cons: "The unfriendliness of some of the crew. We were given ice cream and it came with a wood spoon however I am allergic to wood utensils and asked one of the crew members if they could provide me with a plastic spoon or a plastic fork and he just ignored me and I had to go all the way in the back to ask to another crew member for a plastic utensil."
Pros: "Everything else was good"
Cons: "The people behind the desk to give you your boarding pass took forever to show..there was no information as to why."
Cons: "Had to sit on the tarmac for awhile. Overall though not too bad."
Pros: "Entertainment options"
Cons: "United chamged our arrival gate without a crew to man the jet way. So we sat for 20 mins this missing our connection flight."
Pros: "Nothing. The experience was terrible. 7 trips back and forth to SLO Irport to try to get home to Palm Springs. 3 days attempt. Cancelled and delayed."
Cons: "Didn't like anything."
Pros: "Smooth plane ride."
Cons: "Condescending flight attendants, in-flight entertainment didn't work, then they lost the strap that keeps carseat in place."
Pros: "Loved that the crew was attentive."
Cons: "I wanted to charge my device, no outlets available. No TV screen available for movies, just makes the time go by faster when I'm distracted."
Pros: "The punctuality"
Pros: "Leg room"
Cons: "A ok"
Pros: "Overall the flight was good."
Cons: "I was a little disappointed when I discovered the weight limit for carry one was so much more restrictive than other major carriers. The seats did not feel as comfortable on the Liftansa flight as the United flight."
Pros: "The flight attendant was excellent! So kind, caring and attentive."
Cons: "Very difficult to get to EWR from Brooklyn and the departure was changed 6 times that afternoon."
Cons: "We got on board, waited 20 minutes. Capt said it was a bad reverser, and we were waiting on paperwork for 15 minutes. Long story short, they make us leave the plane after 2.5 hours. Then we wait in the airport for another 2.5 hours. I missed my connection and spent 10 hours in Chicago."
Pros: "The crew was excellent."
Cons: "Our luggage got left behind at Newark airport, this is a recurring issue. Trying to enjoy a vacation without your luggage is a bit of a challenge."
Cons: "How they handle my bags.....!"
Pros: "The lady helping me to get another plane was very nice because I lost it and was crying"
Cons: "The time for the connection was not enough to change gates using a bus and the connecting gate was too far away ."
Pros: "Friendly staff, great steward! Rico. Super nice and patient with demanding people."
Cons: "Genie: Phenomenal cosmic powers! [shrinks down inside the lamp] (plane) Genie: Itty bitty living space!"
Cons: "Seats are a bit cramped"