Daily cleaning, installation of cabin HEPA filters on flights from Guadalajara
|September||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 12% increase in price.|
Average price round-trip
|$327||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Volaris, Frontier and United Airlines have all waived their change and cancellation fees on flights from Guadalajara to the United States. Confirm policies on booking site.
Delta and Alaska Airlines do not allow booking a middle seat on flights from Guadalajara to the United States.
The cheapest ticket to the United States from Guadalajara found in the last 72 hours was $101 one-way, and $146 round-trip. The most popular route is from Guadalajara to Los Angeles, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $69.
Aeromexico flies most frequently to Los Angeles from Guadalajara. In general, Alaska Airlines, Cathay Pacific and Delta fly the most to the United States.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,095 active cases of COVID-19 diagnosed in US and 0 deaths as of Feb 24 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "Fast boarding process"
Cons: "could be cleaner, noticed lots of crumbs on the floor"
Pros: "Easy to board and plenty of crew assisting passengers"
Cons: "Seats are too narrow and crowded it gets very uncomfortable and cannot do much work on a laptop as there’s not enough arm space"
Pros: "I love it thanks"
Cons: "Fly deleyed"
Pros: "Very good"
Pros: "The flight was direct non-stop. The plane was new and in good shape."
Cons: "The flight was delayed. It took a long time to off-load the baggage."
Cons: "It would be great if there was power outlets for notebook on board/"
Pros: "Just great"
Pros: "Wonderful experience!"
Cons: "No options for vegetarians when food was handed out. I asked if they had the food for purchase and they said no on a 2+hour flight."
Pros: "I like that they board from the back of the plane to the front. so much less awkward."
Cons: "I have a laptop bag on rollers that fits under the seat in front of me, but i got challenged with some incredulous doubt by the gate ticket taker. I get people try to lug a bunch on the plane, but it gets old when the bag fits, I shouldn't get hassled."
Cons: "Baggage arrived with zipper pocket half torn off bag. Very dissatisfied with baggage handling."
Cons: "Couldn't find any way to input my TSA Pre-Check number so ended up standing in the long line... For that reason alone, I won't buy through Kayak again"
Pros: "Everything went smooth and easy."
Pros: "Very Happy with Hot food"
Cons: "I had to buy another ticket during my trip."
Pros: "Excelente servicio"
Pros: "Flying low as seeing a better view of the ground floor"
Cons: "Loud,!bumby a little compact for my likings"
Cons: "The food wasn't good and they run of food to buy."
Pros: "Punctuality and kindness off employees."
Pros: "The fight attendnts were extremely kind and helpful!"
Pros: "Great service, great attention to detail"
Pros: "The pilot was excellent Softest landing ever We hovered down from the sky"
Cons: "The chicken teriyaki was awful Vegitables crunchy Should have small packet of soy sauce"
Pros: "Every thing"
Pros: "Efficient boarding and help in spite of the arriving plane being late."
Cons: "One of the three bathrooms was out of use and closed."
Pros: "Online check in"
Pros: "Nice crew, clean, great movie selections"
Cons: "Plane was delayed 2+ hours"
Pros: "It was a cheap flight and the service was better than I've learned to expect from airlines that fly into Mexico. It may be I'm seeing things that are not there, but I believe most airlines currently traveling into Mexico treat their passengers like cattle. I rank Alaska on the positive high end of this, but it could do better."
Cons: "passengers were treated like cattle."
Cons: "Two hours late"
Cons: "Very slow internet."
Pros: "Excellent service, timing, crew amiability."
Pros: "The sites were great the flight was good departed on time and arrived on time mostly all the crew was nice"
Cons: "One of the stewardesses in first class was a little rude to some of the people on the flight. Ex. (the person next to me asked for a water in first class and was given a glass of water and told that's all we have) it was said in a really rude way and almost thrown at him not cool Ex. ( old couple was in need to use the restroom and asked for some assistance and she was really rude to them cause they needed here help to get up. again not cool if she was not having a good day then she should not have came in to work."
Cons: "Delayed way too much"
Pros: "On time, easy to get through the check-in lines."
Cons: "No in-seat entertainment causes the "poor" above, but I did not expect entertainment."
Cons: "At the airport Aeromexico counter, passangers were not told to get a boarding pass from the Alaska counter. They were only told that no flight existed from Aeromexico, when they could have been given clear communication about connecting with Alaska as the carrier."
Cons: "They broke my baby jesus into million pieces"
Pros: "The air gods and goddesses who looked after us"
Pros: "Alaska has the fastest baggage handlers in the business. The bags were already at the baggage claim."
Cons: "pretty cold and no blankets in economy"
Pros: "Totally Everything About Alaska Airlines Was Awesome !"
Pros: "The whole service was great"
Cons: "The customer service the kind people"
Pros: "Had no issues with flying with this airline, everything went well!"
Pros: "Safe trip and very nice crew."
Cons: "Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized."
Pros: "Boeing 777 fantastic plane, great attention from the staff Quiet and comfy"
Cons: "NOthing really"
Pros: "I didn't fly from Minneapolis to Los Angeles"
Cons: "I didn't fly from Minneapolis to Los Angeles"
Cons: "Wifi was completely useless. I prefer to pay to get simething."
Pros: "On time"
Pros: "All aspects"
Pros: "Loved the plane, people and timeliness"
Pros: "Operated by Delta so great!"
Pros: "Crews were nice"
Pros: "Seatback tv."
Cons: "Stewardess berated a man for leaving his backpack on the floor in front of him rather than politely addressing the issue. She told him you know better than that and don’t ever do that again. It was totally uncalled for."
Pros: "Easy and quick"
Cons: "No complaints"
Pros: "Over cramped No Space for carry on slow service"
Cons: "Over cramped No Space for carry on slow service"
Pros: "No hassle, no drama, very smooth."
Cons: "The blueberries were rather bland."
Cons: "My suitcase came without a wheel. Damaged luggage."
Pros: "El personal abordo muy amable llegamos a tiempo"
Cons: "En el ahereopuerto de guatemala para chekiar las maletas siento q nesesitan mas personal estuve una ora y quince minutos para poder chekiar mi maleta"
Cons: "Condition of the airplane"
Cons: "Got stuck for two hours sitting in the plane because the computer systems went down. Worst experience ever with Delta."
Pros: "Sitting in middle isle, just get elbowed a lot."
Pros: "All I need to say."
Cons: "Late and missed my international connection"
Pros: "The environment and efficiency."
Pros: "It was on time"
Cons: "Too short of a layover in Atlanta"
Pros: "Individual screens and earbuds for sale."
Cons: "Boarding area; boarding agent; boarding staffing; seating (comfort); flt. attendants: That's all... aww"
Cons: "Delay from Seattle to pasco."
Pros: "Really liked the plan"
Pros: "Unlimited snacks and drinks..."
Cons: "The mediocre upgrade."
Cons: "1. Boarding order is not by seating making boarding very inefficient"
Pros: "Speed of birding and departure. Very smooth ride on the 777."
Cons: "Not many food options."
Pros: "Delta Studio with closed caption"
Cons: "some series do not have closed caption"
Pros: "Smooth ride. Delta got everything right from takeoff to landing."
Pros: "I liked that the security line experiences very mellow, the staff all around was very friendly and nice, the TV's were great and they had free blankets and headsets. It was a very relaxing experience."
Cons: "thought the cabin could have had more heat"
Pros: "They had good movies"
Cons: "I'm not sure if this staff is exhausted or just over there job, but they cow towed to a woman who made major complaints about the air conditioning and even gave her points to help her deal with the temperature. Strange. They were only gold stays and I'm only Platinum and didn't complain once. Oh well, that's delta, we all deal with their silence when we post anything that is unfair."
Pros: "No issue. Everything was good."
Cons: "Not much. Everything was good."
Pros: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."
Cons: "We were delayed over half an hour waiting for late passengers and then we had to sit on the runway in LA for another half and hour before a gate opened up and I almost missed my connection."
Pros: "That it ended!"
Cons: "5 hours in the air. Not the fault of Delta."
Pros: "Everything from boarding, service, arrival time and deplaining was smooth"
Pros: "Our layover from Pittsburgh ended up being quite short. I was impressed that our baggage will made it on to the plane in time for take off."
Cons: "No free meals."
Pros: "They got us from A to B without any problems."
Cons: "Efficient to the point of robotic."
Pros: "Nice staff"
Cons: "Old plane especially in first, no TV s"
Pros: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."
Pros: "Excellent service"
Cons: "Plane was a bit old"
Pros: "EVERYONE WAS FRIENDLY"
Cons: "NOTHING ON THIS PART TRIP WAS FINE"
Cons: "Check point had only one person working on a holiday weekend made for an extremely long wait"
Cons: "Connecting drop off luggage was closed so I had to take my luggage with for about a mile"
Pros: "Inflight meal is a rarity these days, two free alcoholic drinks and coffee are a bonus"
Cons: "InFlight entertainment was old school TV. Seats very tight."
Cons: "Changed the plane when it broke down not have us sit in it for 3 hours while being fixed."
Cons: "I waited in line for over 2.5 hours for ticketing and baggage & was late to board the plane because they would not hurry up"
Pros: "Overall, Aeromexico staff in the airport were kind and friendly. Flight crew members were friendly, attentive and presentable. I appreciate the fact that Aeromexico still provides food and refreshments."
Cons: "Flight was delayed by approximately 30 to 40 minutes. However, I appreciate that staff kept us informed and updated on flight status. Since I hadn't reserved a seat, I got seated near the emergency exit. On a positive note, it's more spacious hence more leg room. However, you're not allowed to keep any items with you in case of an emergency during take off and landing. It seems that there was some type of entertainment on the TV screens but noticed they were on for less than 40 minutes and then they went blank for the remainder of the flight . I'm not sure if other passengers were offered headphones but I was not."
Pros: "everuthing ok"
Cons: "no nothing wrong depart on time crew exelent good food tv good thank you bording exent"
Pros: "Aaeromexico gives free meal. Services were excellent"
Cons: "The turbulence, not there fault but didn't like it"
Cons: "Super hot humid no air conditioner at the airport elevator didn’t work and I’m handicapped so I had to pain he walked on the stairs"
Pros: "Great staff."
Cons: "Lax is horrible"
Cons: "My jewelry and watches were stolen also someone put a mushroom in my baggage"
Pros: "Boarding was easy"
Cons: "We will never fly with Aeromexico again! Very uncomfortable and small seats. Very unhappy with our flight"
Cons: "Hot inside the plane"
Pros: "Crew helpful food snack delightful"
Cons: "No Movies Why Not it makes the time go by"
Pros: "The staff was friendly and helpful. They gave us food which I was not expecting. They had an in-flight movie as well which was unexpected."
Pros: "30 minutes early"
Cons: "Nothing, everything was outstanding"
Pros: "Food was good & entertainment with a good movie."
Cons: "Boarding was as always too long and the arrival to Tom Bradley terminal is always a pain in the neck nowadays."
Pros: "They charge for the baggage, before they didn't. But at least the crew and travel was great. There was an hr delay because the plane had to stay in another state according to the pilot, something bout a snowy weather. No biggie. And the airline still offers complementary food and drinks. At no charge. Loved it."
Cons: "The delay. But that's weather for you. Glad they replaced the delay with food."
Cons: "they take forever to get to the unloading dock"
Cons: "The flight schedule is unstable. We were in the lounge and didn’t hear any notice of the flight. Almost missed it."
Cons: "I had to pay for my luggage $1,600 pesos that's what I didn't like about my trip"
Cons: "Our flight was delayed"
Cons: "food and seats not comfortable."
Cons: "Need more food options to ofered"
Pros: "organización , courtesy"
Cons: "safety vídeo"
Pros: "There was a ten and a half hour delay of which two hours was on a plane waiting on the tarmac with mechanical problems and two more hours waiting to be reticketed in the terminal. But the airline took care of us with vouchers for food, hotel and taxis. The crisis was handled really well. It was just miserable because we only got two hours sleep. I am glad this was just a once in a lifetime crisis and inconvenience. Maybe it was caused by Boeing who made the plane."
Cons: "The ten and a half hour delay."
Pros: "You were served a meal"
Cons: "The seats are literally on top of one another, you couldn't watch the movie in English only Spanish. We waited 30 min for a bus to get us from the plane to go to customs"
Cons: "I document my suitcase they opened and stolen my clothing"
Pros: "Please see the above note"
Cons: "Please see the above note"
Pros: "Straightforward and good. Very Timely."
Pros: "It was fast and easy n comfortable"
Pros: "the plane on the return flight was spacious and comfortable."
Cons: "our departure flight was delayed for over 1 hours and our return flight was delayed for over 2 hours. They blamed the weather for the delay on the return flight but all other flights were departing on time or with only a 30 min delay. Aeromexico flights were the only ones being delayed for long periods of time."
Cons: "I enjoyed everything!"
Pros: "The flight attendants were very nice"
Cons: "No clear instructions on where to go or gate information inside of the airport"
Cons: "I was traveling with my 5 year old and we were the last to board since we were in the first rows . There was no space for our carry on since people from the back rows even took our spaces. Spaces should be left available . Flight also delayed . Will try to find another airline next time"
Cons: "Nothing was bad."
Pros: "Everything was good, I was really impressed with the service."
Cons: "Nothing, I wouldn't change a thing about it."
Cons: "Didn't board on time"
Pros: "I loved that they still provide you food. No one else does that these days"
Cons: "I had to board a bus both at LAX and Guadalajara to board the plane."
Pros: "Your price was just right!!!! On time. Which was great Great pilot,,,,smooth ride."
Cons: "Seating was WAY too tight Way too many people with carry on luggage"
Cons: "Flight was canceled."
Pros: "Costumer service"
Cons: "If u over weight there make u go back to the end of the line and not for all the passengers"
Pros: "Flight was quick"
Cons: "Entered the plane off the tarmac along with hundreds of mosquitos"
Pros: "My husband's knees were pressed against the seat in front of him so much so as to cause indentations in his legs. fortunately the flight wasn't full and we were able to spread out over 3 seats. It was still quite an uncomfortable flight for him."
Cons: "We never took this flight our flight from Toluca to Gualarajara was delayed from 11:40 to 4 pm. Areomexico to ensure that we made it home sent us from Toluca to Monterry to Mexico City to LAX. longest day ever."
Pros: "The plane itself was very comfortable, didn't feel crammed in the seat. The food was decent, it made up for wasting all my time in line and not eating."
Cons: "The crew seemed fairly new and a little uncoordinated, boarding the plane and checking in also took the longest time I've had to wait, it ended up taking off late."
Cons: "No urgency when boarding plane in Mexico so we were automatically 30 min delayed. Flight was overbooked and the flight attendants chose to deal with the issue right when the plane should have been boarding. No AIr conditioning on entire journey from GDL-LAX. Sat in Tarmac for about 10 min additional without air conditioning due to no gates available for our flight."
Cons: "My luggage was over the limit 3 lbs and I was not allowed to take out some of my stuff. They said I had to get out of line and take it out then back in line. It's really sad because I had waited in line for about an hour, I had been in an accident and was hurting and still had to pay because I couldn't wait in line again."
Pros: "The flight attendants were very observant and offered to assist passengers even before being asked."
Cons: "The boarding process could be made more efficient."
Pros: "Como la gente me trató"
Cons: "It was a little too warm"
Pros: "Need remplace the seats and need more space"
Pros: "Todo esta bien"
Pros: "The crew were really nice!"
Cons: "Better seats!"
Cons: "Flight was over sold and lost my seat"
Pros: "Not much."
Cons: "Everything. Especially fun was the thousands of mosquitoes INSIDE THE PLANE!!! Off to buy some calamine lotion."
Cons: "El equipaje tardó mucho en salir"
Cons: "Everything went well."
Cons: "Staff, food, clean, entreatment, in one word, everything"
Pros: "Seat was comfortable, plane was quiet!"
Cons: "Terrible boarding process, with buses from the terminal to the flight ..."
Pros: "Efficient boarding"
Cons: "More comfortable seats"
Pros: "The crew was ok no contact no interest on mi is ok"
Cons: "The checking line ,soo bad , need much improvement!"
Cons: "They need to look after their passengers. For example I was running 10 minutes late from when I found out that they were boarding the flight and none of the people from the checking stands where telling me what I could do or were to go. Especially if they are seeing me struggling with my luggage."
Pros: "Seat was so uncomfortable"
Cons: "Better seat more space"
Cons: "My wife needed a little water to take some essential medicine. She asked flight attendant for some water--over 30 minutes she asked 4 (four) times! Finally the attendant brought a plastic glass of water --which was HOT--not warm, HOT. I complained, only to be told they did not have cold water..."
Cons: "This schedule is not for me , is too late and is not even direct , I almost miss my connection to Mexico City ."
Pros: "The staff were helpful in answering my concerns."
Cons: "A little extra attentiveness goes a long way. My suggestion is offer light snacks and water. It’s a kind welcoming gesture."
Pros: "Flight attendants very helpful with luggage"
Cons: "Flight times changed. If I had not logged into email I would not have realized my flight actually left 45 minutes earlier"
Pros: "Nothing Volaris made us miss our flight and they charged us to be on the next flight tomorrow."
Cons: "Everything could be better."
Cons: "Seats too hard"
Cons: "vender mas cervesa"
Cons: "the cushion of seat 5E was very uncomfortable,"
Cons: "I lost my connection because my first flight was delayed. It would be amazing if Kiwi.com would refund my unused flight Cancun-Chicago. I paid for a checked bag with Frontier, they didn't let me in the gate because I arrived 10 minutes later and I didn't get my money back for my luggage."
Cons: "1 hour delayed, and luggage took 30 minutes to be available even though flight gate was very close"
Pros: "The plane was great and so was the flight. I like that they save the overhead compartments for the people who are sitting in those seats."
Cons: "It would be good to be able to charge my cell phone on board"
Cons: "5 hr delay"
Pros: "I don like it is a bad airli e"
Cons: "I don like nothing"
Cons: "Seats are large but hard Sell food. Nothing free."
Cons: "The workers telling me I can’t listen to music"
Cons: "The gate change of the flight was not properly notified."
Pros: "Tight seats"
Pros: "That the plane landed. Attendants were friendly and followed protocol."
Cons: "Seat felt like a public bus seat. Charged for water but I was surprise that there was no charge for toilet use. Volaris gets you to destination but charges $60 to check-in luggage. Carry on must way less than 10kg (my purse was weighed with suitcase so I was over). No movie or music."
Cons: "I had to pay 95 dollars per bag when they told me it would only be 60 dollars per bag , i only got them because i had no other choice."
Pros: "Easy reservation and economical"
Cons: "Nothing g I like it all"
Pros: "Loved that there was food offers . We were so hungry. We had been awake for 24 hours an we hadn’t eaten for hours and hours ."
Cons: "I didnt Know there was a menu option. At start of flight no one mentioned there was a menu for food choice . I saw It after our meals were handed out . My kids got a sandwich that was Jalepeno style sauce . It was too spicy for them to eat. If i had Known by the flight attendants (by them re assuring i knew Of the spice on the sandwich ) or by being told ,about the menu earlier , I wouldnt Have ordered it . That’s the only negative thing to say . Cuz their sandwich was really spicy ."
Pros: "Overall flight journey was good and on time"
Cons: "The ground staff before we could do our boarding did not allow us to get to the counter even when informed that we had done a web check in... But she was insisting us to pay for the checkin fees to collect our boarding passses which was not professional"
Cons: "When booking flight said luggage include , but when I got checking my luggage $50 fee luggage this ridiculous price to pay. Very disappointed"
Cons: "Delayed and they del even the wather"
Cons: "Charge way too much. Charged to pick a seat when doing check in from the app. Only reason doing check in from app was so I wouldn’t get charged for getting boarding pass at desk."
Pros: "Ticket prices"
Cons: "On our flight back they were weighing bags as we were in line to board and charging people who had no idea their bag was over weight. The crew came off somewhat rude and annoyed when asked questions. flight left 30 minutes after scheduled departure. Food and drinks were both charged when I can pay a little more on another airline and get it for free. Lines for bag drop off are ridiculously long and not organized. Charging service fee for help to get a boarding pass is uncalled for, since many older people are traveling."
Cons: "Nothing very bad airline"
Pros: "Nothing nothing"
Cons: "They sold my ticket to someone else even though we were in line for 3:1/2 hrs no explenation just ignorance and they dont care i will be filling a complain with consumer rights its just not right why should they get away with corruption"
Cons: "The fly was asking for money for mexican kids, that is not right"
Cons: "After landing we waited 30 minutes inside the airplane Very tight space between seats"
Cons: "Both flights on Avianca Airlines were cancelled due to their pilots strike. MEX to BOG and BOG to UIO were both cancelled. I had to buy another ticket with short notice on another airline. Cost me a lot of money because of the short notice."
Cons: "very little leg room"
Pros: "I had a goos seat the crew was courteugus/"
Cons: "The check in was.very slow only one person at the desck making it very stresfull for passangers. we had to hurry to the gate because nit. I will have more personel to expedite check in, also need to provide the paperwork requiere like the health declaration it was rewuiere to pass to boarding and there was no forms any were. Passangers had to scrable to find some. Running agains the clock because all the delay to check in. 2hrs on line is ecxesive."
Cons: "Our flight got delay 2 hours"
Pros: "Crew, new plane"
Pros: "Clean new plane"
Cons: "No free food or drink. They give you a menu with overpriced sandwiches, then inform you they've run out. One look around the plane and you see no one is eating. You have to pay with credit card and wont accept cash, which is nonsense! Had to ask them 3 times for my cup of noodles."
Pros: "Cleanliness of the plane and cabin"
Cons: "Online check-in needs work!"
Pros: "Very friendly and welcoming crew."
Cons: "Service was great!"
Cons: "We borded plane and stayed and did not depart until 1hr and a half after. No explanation from crew as they sat and joked around. Once plane did leave the crew was extremely childish having full blown personal conversations loudly during the flight. During the emergency briefing crew was laughing at eachothers jokes. Super unprofessional overall"
Pros: "the fly was delayed and the seats are too crowd"
Pros: "Everything was perfect but the price"
Pros: "Easy flight. Great Crew."
Cons: "No reclining seats very little leg room"
Pros: "Cheap and on time."
Cons: "No Wi_Fi on board so that could be better."
Cons: "Terrible turbulence and very uncomfortable seats"
Pros: "Todo puntual.y buen trato"
Pros: "The flight attendants were great. They gave very good service."
Cons: "The menu listed sandwiches but they didn’t have any :( The temperature inside the plane was so stuffy and hot. I prefer warmer temperatures but this was terrible."
Pros: "Airplane was clean, crew was attentive and made for a peaceful ride."
Cons: "Many things could have been better. There was no kiosk for check in, the crew was not helpful prior to checking in, multiple occurrences where a group member was stopped for no reason by airline crew member, there were at least two seats that were duplicated on the airlines part, there was a delay on the flight due to over booked seatings, seats did not recline, no phone charging services."
Pros: "They gave me a free checked bag! When I took out my credit card to pay for it, he said "No, es un regalo (gift)." How nice for a budget airlines!! May have been due to the holidays, but Volaris just charged me MORE for a bag during the holidays. We boarded on time and landed early. Our baggage came fairly quickly as well. Those are important things to me (especially if I have to catch a bus or a connecting flight) I'll definitely use Viva Aerobus again!!"
Cons: "The seats were pretty cramped, especially if you're tall. But that's to be expected. What I thought they could've done (and this goes for all the cheapo airlines) was at least offer us a cup of water. I mean, come on!"
Cons: "Viva aerobus takes advantage of its passengers by charging last minutes for non-sense things"
Pros: "Vivaaerobus staff lack more preparation, professionalism and customer service. the seats do not recline and sell them doubles"
Cons: "Mex AirPort ,"
Pros: "On time"
Cons: "We ran 5 minutes late and were not allowed to board our flight because there was NO ONE at the ticket counter to check us in... And just fly is saying that we cannot use our return flight tickets, so we have wasted almost $1000.00 Unbelievably poor service at the point!"
Pros: "The flight was delayed 45 min and boarding the plane was s mess"
Pros: "Worst customer service I have ever been subject too"
Cons: "Not good organization while boarding, too much turbulence, very uncomfortable seats"
Pros: "The plane was clean and fresh and the snack options were great"
Cons: "Maybe if we had more space between seats because the passenger behind me kept kicking my seat and I was unable to rest during the flight . It really irritated me and made the flight unpleasant . And there were too many kids being loud."
Pros: "Good flights and prices"
Cons: "Be on time , no delays"
Pros: "Very much on time nice crew and in land excellent people"
Pros: "Flight on time. Smooth flight"
Pros: "Bien la tripulación. El avión austero"
Cons: "Las indicaciones para subir al avion"
Pros: "Nothing They did not let me board the flight they closed and they did not reimburse me or help me in anything that bad experience"
Cons: "the staff has no idea of their work or their routes the truth and are arrogant"
Pros: "Price of ticket was excellent..Flight was good."
Cons: "No entertainment , seat not adjustable"
Cons: "There's litteraly no leg space between seats."
Pros: "Seat space was so bad and nothing comfortable and the flight was delayed for more than two hours what a service experience is this? My first time flight in with this company and last"
Cons: "Service is so bad from the beginning to the end I have the worst experience ever with this company Viva Aerobus last time I flight with them"
Pros: "I thought that the plane was very clean and the crew was amazing!"
Cons: "The overall experience was great. The only thing that I would have loved was if they had WiFI."
Cons: "It was delayed by an hour"
Cons: "The crew to check in at the airport were not helpful at all. They charge me and my family to print our tickets for us. That’s ridiculous, and an extra $50 per bag. I will never fly with volaris again."
Pros: "The crew"
Cons: "Seat could be a bit more comfortable"
Cons: "They canceled my flight"
Cons: "The set to uncontrollable don’t reclaiming"
Cons: "It’s was very bad"
Cons: "A really shitty flight. 4 hours late!"
Pros: "ok time , good plane"
Cons: "you could AT LEAST offer a bottle of waterFREE!!!"
Pros: "Por favor mantener Los precious gracias"
Cons: "Delayed flight both there and back. Personal at the desk VERY RUDE! Their luggage policy is f***ing ridiculous! They even weight your purse! And both carryon and luggage have to weight 10 kg - AND IF YPU GET ANYTHING ELSE AT THE DUTY FREE THEEY REWEIGHT YOUR BAGS AND MAKE YOUPAY IF IT GOES OVER!!! They always change the boarding gate and don’t have anyone telling you to go to the new gate! You have to walk and look out to the screens for the stupid sign!"
Pros: "Horrible service. Never again fly with them. Sold our seats while we were checking in three hours before our flight time. Then they checked in our under bags. At the end they sold me another ticket from someone else who didn't make it in time but the others traveling with me had to stay behind for 8 hours later for the next available flight."
Cons: "Did not like that in order for me to fly I had to pay extra for a reserved seats."
Cons: "I missed my flight due to an emergency and they made no effort to help me out, they essentially said you lost your flight buy another one."
Pros: "On time"
Cons: "7 hrs delay.."
Airlines flying from Guadalajara have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Guadalajara
Masks required on board, masks provided on flights from Guadalajara
Social distancing seating
Middle seats unavailable to book on flights from Guadalajara
Testing for antibodies, testing for symptoms for flights from Guadalajara
Waiving of change fees. Search flexible flights from Guadalajara