Daily cleaning, installation of cabin HEPA filters on flights from Guadalajara to Kentucky
|April||Best time to beat the crowds with an average 3% drop in price.|
|October||Most popular time to fly with an average 11% increase in price.|
Average price round-trip
|$581||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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All other info
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Scores according to KAYAK customer reviews
Pros: "Fue un vuelo muy tranquilo y todos muy amables gracias!!"
Cons: "Muy cómodo el avión y el personal"
Cons: "everything, never flying with delta again"
Pros: "On time"
Pros: "Fueron muy amables en el aeropuerto y en el avión"
Cons: "La atención de las personas a cargo"
Cons: "All went great. Another excellently run Delta flight."
Pros: "Safe trip and very nice crew."
Cons: "Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized."
Pros: "I needed extra space because of my pregnancy, but didn't realize I couldn't upgrade my seat online or at check in. I was advised to tell the Boarding attendants I needed extra space and they promptly changed my seat and let me preboard. I'm so grateful and I had a wonderful flight back home. I was also very sick, so it was a relief knowing I could rest comfortably before arriving home to my children."
Cons: "The entire time there was a clogged bathroom smell coming in waves. The crew was forgetful of requests. Not a pleasant flight."
Cons: "Flight was a little late."
Cons: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"
Cons: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"
Pros: "Quick Boarding Awesome staff"
Cons: "The Male flight attendant was rather rude"
Cons: "At least free water"
Pros: "Friendly and Professional Crew"
Cons: "Snacks were a bit boring & no tv’s onboard."
Pros: "Service by the Delta team"
Cons: "Seats not roomy enough"
Cons: "1,5 hours delay"
Cons: "It was a late flight and didn't see the flight crew much at all"
Pros: "Boarding, friendliness of staff"
Pros: "Good service. And good features. Enough space in seats in first class."
Pros: "Flight attendants were great"
Cons: "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclined...BUT they did not!! So, that was a bummer!"
Pros: "I araised safely in New York and all my luggage finally arrived. I suppose that is good but so much else was bad, very bad."
Cons: "The morning of my flight I got a notice the departures time was changed by one hour later but to still arrive at the airport at the same time. So I ended up spending almost four hours at the airport before leaving. Boarding was a mess as "groups" were not called but everyone just rushed the gate in mass and we're let on. Staff were functional but looked and acted surly. It was a functional flight in that I arrived at my destination but it was not managed and I did not feel my business was wanted-only my money."
Cons: "Boarding was awful. It took about an hour to board and no reason was given until we were taxiing. (The crew was delayed.) Overhead storage was insufficient. Seats are too narrow. I paid for extra leg room, which I got, but I don't appreciate elbows in my ribs for the whole flight."
Cons: "flight rerouted to LAX!"
Pros: "Not much."
Cons: "The hand-me-down Southwest boarding group gates. The automated ticket readers. The whole de-personalization."
Cons: "Service, puntuality, the flight was delay, no word of apology for been late"
Cons: "Nothing everything smooth"
Pros: "All on time, the flight attendants were nice and polite."
Cons: "That I couldn't change my seat (I didn't want in the confort zone) just in an empty row that it was behind me."
Pros: "Smooth travel and good service."
Cons: "Bad boarding area in SLC."
Cons: "Expensive food"
Pros: "Staff was great!"
Cons: "No TV for movies."
Pros: "That I had room to accommodate my at the time disability and the crew members amazing"
Cons: "No Tv at all."
Pros: "Super friendly staff and on-time flights. Love the TV, movies, wi-fi and snack goodies!"
Pros: "On time departure, actually got to Cabo early."
Cons: "The seat in front of mine had a broken reclining lock mechanism and the passenger kept trying to switch from recline to sitting up and it wouldn't latch in the upright position, so he kept jerking the seatback up and down for the entire 4 hour flight. Also the rows were so tight, and seatbacks were so close together, that the reclining seat in front of me was 6 inches from my face."
Cons: "My return portion of my flight was canceled and had to purchase a new ticket. I would like a full refund of my expenses."
Cons: "The prices of the available snacks."
Cons: "New policy regarding lack of beverage service, particularly since I was in Delta Comfort. No drinks available."
Cons: "The crew, the airplane and the service at the airport was the worse experience of my life, I will definetly avoid Delta and Aeromexico for my future trips."
Cons: "My suitcase came without a wheel. Damaged luggage."
Pros: "On time, quick flight, nice people."
Cons: "It was freezing cold."
Pros: "Food selection and quality were fine. I also enjoyed the entertainment options. Seat area was comfortable and spacious."
Cons: "The flight attendants were uniformly rude and nasty to passengers from start to finish. As I boarded, I asked for a piece of art to be stored in the wardrobe compartment. This was treated as an inconvenience. During and after boarding, flight attendants addressed passengers rudely when encouraging them to take their seats in a timely fashion. Later, when my seat mate politely asked a FA to repeat the food options, she asked, "Excuse me?" several times and seemed very irritated to have to repeat the choices for him. Also, near the end of the flight, a pillow was on the ground and a FA asked those seated in my row to pick it up. We responded that it wasn't ours and she said something to the effect of, "Oh yeah? So how did it get there?" (Maybe because someone else dropped it and we didn't notice?) The FAs seemed irritated to serve passengers at all. Each time they passed through for beverage or meal service, I felt like I was imposing on them. I have never witnessed anything quite like it. Makes me wonder why they were all so upset and and felt it appropriate to speak and act disrespectfully toward customers. (Delta, do you have any insights?) I hope they all got a good night's rest after that haul."
Pros: "Boarding was smooth. Gate rep helped us kindly and then the flight attendant was very friendly."
Cons: "Hello allow upgrades to first class if they're available even when the flight takes off -on my flight in to Atlanta the pump three people up to first class and love them to sit in on my flight home to sit still empty what's up with that ?"
Cons: "It was a great flight. We got there earlier then arrive time. Thank You"
Cons: "We were delayed over half an hour waiting for late passengers and then we had to sit on the runway in LA for another half and hour before a gate opened up and I almost missed my connection."
Cons: "The comfort seating on this aircraft was not as good as other Deltaflights. No extras or service."
Cons: "they treated us like cows"
Pros: "Plane took off and arrived on time"
Cons: "Seats are terrible with not enough leg room. My knees were pushed up into the seat ahead with no room to reposition or move."
Pros: "Really surprised to see that Deltas new 737's had free in seat entertainment."
Cons: "Boarding was a little awkward."
Cons: "Better seats and better communication as it took so long to get our luggage, I would have been fine waiting but they kept changing the location where we were supposed to get our luggage from"
Cons: "The check in was terrible. The line was 1 hour"
Cons: "Really but service I m not recommended sorry"
Pros: "Aeromexico is one of my favorite airlines. I like everything overall."
Cons: "Honestly, in most airlines I have had traveled, there is a small thing to improve. The arm rests are very a uncomfortable."
Pros: "Inflight meal is a rarity these days, two free alcoholic drinks and coffee are a bonus"
Cons: "InFlight entertainment was old school TV. Seats very tight."
Cons: "More leg room"
Cons: "Inconsiderate about what is important to travelers."
Cons: "Changed the plane when it broke down not have us sit in it for 3 hours while being fixed."
Pros: "Seats could have been more comfortable"
Cons: "It was excellent"
Pros: "I love to fly with aeroMexico. service and safety."
Cons: "all good."
Cons: "Seats and technology on the planes. Not the most modern fleet in mexico"
Cons: "My luggage wheel was broken :("
Pros: "I like the service and they fly on time"
Cons: "The confort of the seats to small"
Pros: "I liked the effectiveness of the boarding process"
Cons: "I didn't like the fact that you have to be guessing the boarding gate, the baggage band. The need to get better at informing people of the things to make the process less stressful."
Pros: "organización , courtesy"
Cons: "safety vídeo"
Pros: "Everything was nice and easy."
Pros: "You were served a meal"
Cons: "The seats are literally on top of one another, you couldn't watch the movie in English only Spanish. We waited 30 min for a bus to get us from the plane to go to customs"
Cons: "Was late by an hour in birding. Also, was charged for checked bag, when their webpage states that one was included."
Pros: "Excellent service on the plane"
Cons: "Service in check in within Guadalajara airport"
Cons: "I document my suitcase they opened and stolen my clothing"
Cons: "Delayed made me lose my connection."
Pros: "Please see the above note"
Cons: "Please see the above note"
Pros: "Straightforward and good. Very Timely."
Pros: "It was fast and easy n comfortable"
Cons: "That they made me pay for my baggage"
Cons: "No entertainment options. No vegetarian meal. No adjustable headrest."
Pros: "staff was decent."
Cons: "no usb plugs, no head phone jacks for movie, no wifi. very crowded tight seating almost unbearable."
Cons: "Boarded and sat in hot plane with AC off for 15 minutes"
Cons: "The seats are very uncomfortable and they need to be replaced I felt pain sitting down the cushion is worn down. had my seat been comfortable I could have rated higher."
Cons: "My fligth was dilay for 2 hours and i got charge a baggeg on a international fligth"
Pros: "better service than before"
Pros: "Movies snacks coke very friendly"
Cons: "Nothing was bad."
Cons: "Seats did not have any earphone connections."
Pros: "Everything was good, I was really impressed with the service."
Cons: "Nothing, I wouldn't change a thing about it."
Cons: "Didn't board on time"
Cons: "I am not sure if it's something new that you guys changed but on my way back from Guadalajara to Chicago they charged me for my luggage, but when I flew frome chicago to guadalajara they didn't charge me I don't know if it was something that change that I wasn't notified or what but I don't think that was fair that I had to pay without me being notified that there was a change if there was one , other than that everything else went great"
Cons: "The thing I did not like is that I call Aeromexico to pay for the extra loggage tha I had before my fly and the person that I talk to told me that everything was all paid for and when I got to the airport guess what, The extra luggage was not paid so they charge a lot more than what I would have paid the first time a call."
Pros: "There was no entertainment on the plane. It would ne nice if they had wi-fi"
Pros: "Every time I travel with Aeromexico it's been a good experience. Staff are friendly and courteous."
Pros: "Constant checking on the people in the airplane."
Pros: "I like that Aeromexico allowed us one checked bag with no extra charge. Also they offer beer and tequila as part of their complementary drinks. Furthermore, every seat has entertainment system with free movies, TV shows and trip information. The seats are very comfortable with enough space and the planes look new and clean."
Pros: "El precio casta te accesible a mis posibilidades. Y el servicio a bordo muy bueno. Gracias"
Cons: "Everything was excellent"
Cons: "My luggage was over the limit 3 lbs and I was not allowed to take out some of my stuff. They said I had to get out of line and take it out then back in line. It's really sad because I had waited in line for about an hour, I had been in an accident and was hurting and still had to pay because I couldn't wait in line again."
Pros: "Everything was great. But the American Airlines can improve on not letting non-first class passengers use the restroom up front."
Cons: "The food! Bring back real food please"
Pros: "The crew was fine and was thankful they found a way to get back to Detroit (but, it required a stop in Dallas and an overnight in Chicago)"
Cons: "There was no social distancing or enforcement for wearing masks. I saw no sanitizing on any of the three flights I had to take to get to Detroit. of the four airports only the one in Guadalajara asked any health questions and could be seen sanitizing the waiting room and eliminating seats to keep spacing."
Cons: "I missed it. And the lady at the counter was so disrespectful..."
Pros: "Kind crew."
Pros: "Delicious pretzels and sparkling water."
Cons: "Horrible at customer service and those travelers with no status."
Pros: "The crew for the rear of the plane for this flight was fantastic."
Cons: "More Woodford reserve. Was only 1 available."
Pros: "Crew members were all very pleasant and personable. A very special experience with the local ticket agent / boarding agent (double duty) in Guadalajara: Maria Hernandez (or perhaps Fernandez) who was pleasant, professional, helpful and even called us respectfully by name ("Mr. and Mrs. Petrusek") She is an outstanding representative of American Airlines! Gracias to her!!"
Cons: "Not a thing! We live in Mexico and we usually fly Volaris...I think AA just became our favorite airline!"
Pros: "The flight was on time"
Cons: "The crew, comfort, flight itself"
Pros: "The crew should have let people off first who had connecting flights."
Cons: "We missed our connection flight.Had to be rerouted to chicago. No flights to Rapid City till noon the next day. Spending night in airport."
Pros: "Not too much delay/ wait between flights"
Cons: "snacks ?"
Pros: "Leather seats, built in charger, duel seat tray - one for my drink and one for my Kindle. Plane felt very clean & new."
Pros: "Seats were roomy and comfortable."
Pros: "Movies, food, drinks"
Cons: "2 hour delay, middle seat"
Pros: "Crew was friendly"
Cons: "Delayed flight again. The American Airlines norm now. Seats are small. I ended up sharing part of mine with the man next to me. No food or snacks No entertainment. Not even a skymall magazine to keep me amused."
Pros: "American Airlines staff from checking to departation were very friendly."
Cons: "Sat behind a couple with a small dog that was very stressed and barked at anyone that walked by. It was a late flight and I could have used a few winks."
Pros: "Excellent Travel"
Pros: "Flight on time."
Cons: "USB plug didn't work. Could not charge phone. Touch screen on TV didn't work well."
Pros: "Breakfast on GDL-DFW and movie"
Cons: "One hour delay on account of missing signatures from some mechanic according to the captain’s weak and shallow account of the facts. Flew with a 1st class upgrade to DFW and upon missing the connection to DSM (imputable to AA) I would have expected AA to have me await my later conection (3 hrs AA 2488) in the Admiral’s club especially after having paid for the upgrade. Instead, the bozo at the Admiral’s Club entrance in Terminal A A23 indicated that only Mexico City passengers were allowed into the Club even if as a GDL passenger I had a 1st class boarding pass. Poor and misguided management of the moment of truth on behalf of your employee with a 1 Million Miler customer. My experience recently with Delta and United has been with more open minded, customer centric and better trained airline staff. Disappointing and hope someone will read this and let me know that my note was heard. What is next?"
Pros: "The fact that they re-booked without me having to contact customer service."
Cons: "The connecting flight was cancelled while boarding was in progress at the start of the journey."
Pros: "How nice the landing was. And how really sort it was"
Pros: "Not exceptional"
Cons: "Not much room for moving around but really fast"
Cons: "Sat on runway for 30 minutes before the announcement was made that the First Officer had called out. Deplaned. Then once we reboarded an 1.5 hours later, we sat on the runway for over 2 hours waiting to be deiced, then waiting to take off with absolutely NO TRANSPARENCY from the crew or the pilot. We were updated ONCE every HOUR. I missed a day of my vacation because a crew member didn't arrive on time. UNACCEPTABLE."
Pros: "Friendly staff."
Cons: "Typically claustrophobic conditions. No in-flight entertainment."
Pros: "Friendly staff"
Cons: "Food was terrible and the seats tight"
Cons: "Potable water was down so no coffee, tea, or more important... water to wash hands. Then they didn’t have my second choice of beverages after coffee either."
Cons: "AA claimed the overhead storage was full and took my carry-on. Except I walked by at least 15 spots that easily would have fit my bag. They made us pay $50 to check-in luggage, but then didn't bother to put the bags on our flight. They also tried to charge us twice for the privilege of checking bags. They had no flights that would get us home on the same day, then claimed that since 12 hours had elapsed, we had to repay to check bags. During the flight, they had non stop commercials for their credit card. Ugh"
Pros: "Considerate flight attendants. Turned lights down for evening flight, so we could get some rest."
Cons: "Flight was not on time. Time was changed a day prior with no reason explained. No in flight entertainment on this flight."
Cons: "Lost my luggage and flight delayed"
Pros: "Departure gate was clean"
Cons: "Coffee maker broken and gate not available whe we arrived. Waited more than 30 min on the tarmac"
Pros: "This flight left about 90 minutes late again due to weather issues. The crew was excellent which made this long flight enjoyable."
Pros: "This particular trip everything went as well as can be expected. I was upgraded to first on both legs, always a bonus. Crew was friendly and efficient. FYI, this was not AA crew and equipment, was the regional sub. But still, all good."
Cons: "I don't care for the shuttle from the main terminal to the remote. It's crowded and uncomfortable, even for a few minutes."
Cons: "see review headline above"
Pros: "Appreciated the extra legroom and food and drink service, even on a short flight. Crew seemed very friendly."
Cons: "It was way too cold. We shouldn't all be bundling up in scarves and jackets. I've noticed that European airlines manage nut to freeze the passengers, so three must be a way to adjust the standard temperature on planes a but more."
Pros: "The landing was great!"
Cons: "Crew not very friendly but thats normal in AA"
Pros: "The Resolution team assisted me initially when I arrived to correct an issue from my online attempt. The agent printed bag checks for me to my final destination and told me how to get needed boarding pass for the final stage. How wonderful to have pleasant and professional personal attention."
Cons: "The check in process took to long. In line more than an hour."
Pros: "Premium space"
Pros: "We boarded the flight pretty quickly"
Cons: "This elderly woman took long to put her baggage above so someone that was sitting a row behind my seat decided to take all of the overhead bin space, he definitely did not have a carry on size luggage and I feel that would have never happened if tsa would have noticed his carry on was too big"
Cons: "Got to charlotte with 80 minutes to connect. Sat on the tarmac for 60 waiting for a gate. Missed connection by <5 minutes. Thanks, AA!"
Cons: "Plane literally falling apart. Delayed 4 hrs on board before the flight was cancelled altogether. Told it happens ALL the time. We got 2 hrs of sleep at a hotel about 40' away from the airport. Lousy job! Missed a wedding."
Pros: "the people were very helpful and understanding of the situation."
Cons: "that my flight was late causing a chain reaction of all other flights to be useless and thus changing all my flights and giving me another day in an airport."
Pros: "Everything went well. No problems."
Pros: "Great flight, service was awesome!"
Pros: "short flight so I would not expect any particular issues."
Pros: "Please put n/a as an option. There was no entertainment for a flight lasting a little over an hour."
Pros: "Got me home safe"
Cons: "1st: the gate was changed three 20 mins before boarding 2nd: we were in the plane for an hr before actually flying out"
Pros: "The price is competitive. On boarding was ontime. Though the flight was redirected to Omaha due to bad weather in Kansas City, it was only an hour late than the scheduled arrival to Kansas City."
Cons: "The WiFi was not as expected. In flight entertainment is null. Snack would have been better."
Pros: "Entertainment screens were easy to use and fun. Crew was extraordinarily nice and attentive."
Cons: "Boarded 2 hours late due to the flight crew reaching the maximum amount of hours they can fly by law. American should be more aware of their employees' hours. Seats need better head rests. Menu needs more vegetarian options and the prices need to be lower."
Pros: "Time of flight."
Cons: "They charged for luggage and all carry on bags as well. They also don’t allow you to pick your seats unless you pay for them. By the end of the add ones it cost 14% more than the booking. Won’t use them again"
Cons: "Stop flying all together."
Pros: "The crew was great, and the price cannot be beat."
Cons: "I really dislike the size of Frontier's tray tables, and the fact that coffee is not free. This specific flight also encountered a lot of turbulence, but that's not Frontier's fault."
Cons: "Takes forever to load the passengers. Then sit and wait, but at least the temperature was good. Then had to wait for ground crew to dock us."
Pros: "Not a whole lot- the crew wasn’t bad though. Captain flew fast to make up lost time."
Cons: "We waited until flight time for a late passenger, then another passenger complained about a seat and we had to wait for the mechanics Crew. We then needed to be bumped into the deicing line so we could take off. Nearly an hour past the origional departure."
Pros: "The crew was great!"
Cons: "If you want anything to eat or drink during the flight, you have to pay for it. The experience would be much better if those things were complementary, as they are with most airlines."
Pros: "For the price it's a good option. Just be aware of uncomfortable seats and cramped conditions ahead of a long flight."
Pros: "The passengers"
Cons: "Staff rude. Plane not fully supplied. Frontier doesn’t treat Reserve, National Guard or Retired military the same as Active Duty. Frontier made me feel like my 20 years of service to this country meant nothing."
Pros: "It was a direct flight and the flight was on time."
Cons: "the baggage fees were outrageous and made this trip much more expensive than if I had gone with a better airline. There is no wifi on the plane and while you can buy everything else, there is no option to buy wifi which is the one thing I would have paid for. The staff was unfriendly at best and one was very rude and frantic. I will not be flying this airlines again!"
Cons: "Just terrible"
Cons: "The space. Very uncomfortable"
Cons: "They gave me and someone else the same seat luckily it wasn’t a packed flight and was able to move to a row that was empty"
Cons: "no room, packed like sardines, had to pay for everything-in flight drink, carry on luggage"
Pros: "Flight was suppose to leave at 9:25 am. It was delayed then we were boarded then unboarded because plane problem was not fixed. Given $10 food voucher that doesn’t cover a airport meal. Then finally at 4:45 we boarded again. Finally made it back to Bismarck @ 6:45 CT. Til I picked up my kids and got home (hr drive) it was 9:30 pm. Not impressed. Have been hearing that frontier has a lot of plane issues!"
Cons: "If I had known about the charges for a carry on bag, I would have paid more for a more comfortable direct flight"
Pros: "Everything except the passenger who was drunk"
Cons: "The fact they allow him to answer the plane when he cannot stand on his feet"
Cons: "The seats. The lack of IFE (my fault for not checking). But really the seats. Takes no-frills a bit too far."
Pros: "The charges, fees and prices for things on frontier make it not worth the low ticket price. The seats are the most uncomfortable on the market and don't recline!!! 3$ for a soda !!!!!"
Cons: "Staff of frontier are generally nice people"
Cons: "Flight was delayed an hour. It happens."
Pros: "Horrible, unbelievably long line to drop off my bag, with the staff frantically trying to reprioritize passengers stuck in line missing their flight, because they scheduled all their flights to leave at the same time."
Pros: "On time, no boarding of passengers, even though the computer went offline, and they had to do a head count by hand."
Cons: "None, as price was right and it got us from O to SD."
Pros: "On time, nice seats"
Pros: "Boarding process was efficient and timely."
Cons: "There was no inflight source of entertainment, hence the price. Cost of carry on is ridiculous."
Pros: "direct flight"
Cons: "nickel and dime for everything. ridiculous fees for checked bags AND carry ons. really! therefore, advertised prices were false advertising. seating is absurdly cramped (A310). Seats and seat backs are wafer thin to pack in an extra row or two, thus making them uncomfortable."
Pros: "You get what you pay for. Cheap flight. No beverage service."
Cons: "Uncomfortable. Pay for beverages. Pay for seat assignment."
Pros: "Boarding was pretty smooth."
Cons: "Kayak should inform buyers that there are extra charges for unexpected things like choosing your seat, carry on bags, checked bags, all food, all drinks (no nuts, pretzels or coffee)"
Cons: "4+ hour delay. Uncomfortable. Pay the extra 50 bucks to not fly Frontier."
Pros: "Not much to like except price"
Cons: "Seats are pretty bad. I paid for their best seat which is just economy. Not enough room side to side. Planes can run late in the winter. If you have a flight from the west coast to the south you may still end up delayed for hours. If you get a deal on a short flight frontier is decent. If you have a long flight then I would completely avoid this airline."
Pros: "Great people"
Cons: "But no leg room"
Cons: "The seats didn't recline, there was no wifi and when I asked for a sip of water, to take a pill, I was informed I would have to buy water if I wanted anymore than a sip. About half way through my trip (9 pm- 3:30 am) a flight attendant snapped on my over head light and accused me of using my ecig and demanded I give it to him. As I handed it to him I explained I was not using it and deployed the button to show him it wasn't even on. He then "confiscated" it. About two minutes later he returned it to me and told me not to use it again or I could be jailed. After I got off my flight I found a Frontier Airline supervisor and told her what happened. Kim took the tag off my bag (for flight info) and told me a report would be filed and I would here from the airline in 24-48 hours. Three days passed and I finally called them just to find out that there was never a report submitted for me. Poor customer service!"
Pros: "New aircraft and ontime flight"
Pros: "Nothing !!!"
Cons: "Delayed on the way there and on the flight back as well.....and not even one apology from the airline....never again !"
Pros: "The stewardess was funny and obviously loves her job. Everything went well and an uneventful flight is a good one. I do not think there should be a charge for water. I did not buy any food and am unaware of any entertainment."
Pros: "Didn't crash"
Cons: "The flight was cancelled due to mechanical problems. Spent 8 hours in the ape port getting rebooked."
Pros: "Boarding was fast and orderly"
Cons: "First off I didn't realize that you had to pay $30 for a carry-on(this is not a mistake). Second I didn't realize that when you buy a ticket that it doesn't include any seat, and that you have to actually pay a fee to get a seat. Which is an additional $16 at the cheapest. Finally the plane was really old, and the seats were extremely uncomfortable with almost no padding at all. I would be able to put up with the uncomfortable conditions if I was actually saving money, but after paying for a seat and a carry-on, it was the same or more than other carriers."
Pros: "I like the fact we landed safe."
Cons: "I didn't like the that none of the worked knew how to communicate with customers. I think the workers should be taught the concept of customer comes first."
Pros: "Cheapish minus extra fees"
Cons: "Extra fees uncomfortable seats poor service"
Pros: "I like the fact that I was a really really smooth flight. The attendants was pretty cool, very professional. I was able to get a seat in the front row which was super awesome."
Cons: "What was really a bit upsetting for me was, when I went to check in at the front desk, the airline attendant was helpful and very professional. My boarding pass did not have the gate number printed on it, and I didn't even notice it until I got passed TSA. I felt like it was the attendant responsiblity to make sure everything on the boarding pass was correct, and my reason for saying so is I was too busy or focused on getting to security and thinking about the rest of my travel. it was just my luck that I remember to check my online itinerary that was sent to me via email to see the gate number. I know this may not be the airlines fault, but On my flight we left ahead of time and landed super on time, but still spend almost an HOUR!!! due to some maintenance issue at the gate in Atlanta. It was an horrible experience, I had a meeting I was suppose to be at at 8am. Everything was going so right with the flight I felt like I was going to make it. I just felt that the entire situation could have been handle a bit better :("
Pros: "Crew was courteous, helpful and friendly."
Cons: "Flight was late. My seat back would not adjust."
Pros: "The plane did not crash."
Cons: "They were late, didn't rebook. Could not explain why they were late and provided no compensation. A terrible airline that I doubt will be operational in 5 years time."
Pros: "I liked that it was a nonstop flights"
Cons: "I didn't like the seating and all of the hidden fees."
Pros: "Attendants are friendly and deserve to work at a more respectable airline."
Cons: "The elimination of tray tables is so cheaply appalling. Just to shove a few more rows of seats on a plane while sacrificing everyone's comfort and space. Could have shipped my luggage for cheaper than all the added fees. Will avoid this airline in the future."
Pros: "To fly to Vegas for $226.00 round trip was awesome"
Cons: "Plane was stuffy, seats were uncomfortable and there was absolutely no space to move around."
Pros: "Nothing will never use again"
Cons: "Charged for everything including 45$ per piece for carry on plus luggage Terrible terrible never recommend or use again"
Pros: "Timeliness, cleanliness, low fare"
Cons: "Slight delay (15 mins) returning from Atlanta, no water offerred onboard"
Pros: "Simple, fast, and on time."
Pros: "The price was great !"
Cons: "Cramped cheap seats"
Cons: "VERY uncomfortable seats!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Airlines flying from Guadalajara to Kentucky have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Guadalajara to Kentucky
Masks required on board, masks provided on flights from Guadalajara to Kentucky
Social distancing seating
Middle seats unavailable to book on flights from Guadalajara to Kentucky
Testing for antibodies, testing for symptoms for flights from Guadalajara to Kentucky
Waiving of change fees. Search flexible flights from Guadalajara to Kentucky