|Flights Arrive in||Cincinnati Cinci./N. Kentucky|
|Flights Depart from||Guadalajara Miguel Hidal|
Pros: Actually, the flat bed seat is not an Aeromexico virtue, this is part of the 787-800 series. Fortunately, All Nippon Airways is serving Mexico City and there is no doubt what is gonna be my next option.
Cons: 1. Delayed departure. 2. Mediocre flight attendants with poor understanding of what this kind of long haul flight should be in business class. 3. The two only meals were uneatable. The chicken was carved 2 weeks ago and stored in permafrost before serving. 4. I've flown 7 times the same route with Aeromexico and this was the worst of all of them.
Pros: Tv on flight with good movie selection
Pros: I liked how I was always informed on my phone about my flight I was happy that finally someone cared enough to find me a flight for what I had already paid for.
Cons: If I had KNOWN that I could stay at the airport (everyone was sleeping everywhere lol) then I would have not paid the $100 extra to only have a 1 hr & 20 min layover instead of a 15 hr layover. Because with possibilities of issues like I had as well as the plane leaving early there’s too much stress. Plus I was almost STUCK in the airport because I didn’t have $1000. The insurance I bought did nothing for me because they said I missed the flight (although the flight left early) UGH
Pros: The service and attention to the customer
Pros: The crew friendly and very helpful, food was amazing aircraft was clean. Very happy thank you
Pros: Early boarding for Seniors
Cons: Limited food
Pros: The service and the crew were extremely courteous polite and professional .
Cons: As it is an all flights just not enough leg room and a very tight chair.
Cons: I got bumped from this flight a couple of hours before departing.
Pros: If offering free WiFi to Amex platinum card holders it needs to work f
Cons: Fix it
Pros: One of the phone reps at one point seemed like he cared.
Cons: This flight was the result of an attempt to rebook a flight after your poor information and integration with travel distributors and insures caused weeks of phone calls and frustration. Then when I finally absorbed the cost of a change that was supposed to be covered - the new flight you booked me on kept changing itineraries and flight times (the reason it was not covered is that Aeromexico didn't convey to me or anyone what boarding classes and conditions were refundable and your reps were constantly confused and changed the story - each time finding a new hurdle). I will never book with Aeromexico again.
Pros: I like they that they actually serve a small meal on board and the inflight service much better than US airlines. Service in the air is excellent!
Cons: Ground service not the most efficient. Especially rude was the darker complexion lady in charge of boarding the flight at the counter on NOV 19 at 12:35 pm flight from Miami to Mexico City. She needs to be repremended or closely observed on her customer skills. I fly a lot and don’t come across to many like this lady.
Pros: Everything' was great on this flight... on time, pleasant crew, tasty snacks and drinks, great onboard entertainment!!
Cons: Seats are tight.. space with three adults shoulder to shoulder is uncomfortable...and leg space between seat in front of me and my seat makes it difficult to reach my bag under the sear in front. Aisles are also mighty tight.... Honestly when I waa boarding the flight one of the thoughts I had was how in the heck would people shuttle out of the plane if an emergency landing was necessary.
Pros: Tv on flight with good movie selection
Pros: In time
Cons: Seats are horrible, not ergonomic at all
Cincinnati Cinci./N. Kentucky (CVG) United States
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us,
please send us an email and someone from our team will get back to you promptly.