Boarding process was chaotic and disorganized. The plane needs updating in the interior. Things are broken, worn out, and dated
Boarding process was chaotic and disorganized. The plane needs updating in the interior. Things are broken, worn out, and dated
My luggage never arrived in Miami; still waiting a day later.
Flight was delayed by well over an hour. Communication was terrible.
I like the team but I don't like the food you provided with money. I want free food and free water.
My wife and I paid for seat selection to be together. My wife and I were on separate rows and the excuse they gave was they changed the plane. Also, I have celiac and asked for a gluten free meal in the ticket profile which they did not have.
I’m hoping for WiFi included. Everything else was very good
The food is really eco only level. Breakfast was shameful. I am considering to stop flying with Iberia. Business prices are as expensive as other companies with much better service.
I can’t comment on food as it was necessary to buy it. No entertainment.
wow American airline was very very good from provided meal to services was excellent really very comfortable and 5 stars meal and service.
Staff not so nice, very dirty bathrooms, things in the hallways, food was not very nice.