Find Cheap Flights from Guangzhou Baiyun to Seoul (CAN - SEL)

Accommodation

Every flight on this trip was on time, and the baggage came out on time as well. Considering that airplane food isn't usually the best, I was satisfied with the food.

The portion of the meals could have been a bit bigger. The other passengers were quite noisy and loud, even when it was clearly time to be quiet with the lights out and everyone sleeping, but the airline can't do much about that.

Crew smoked in airplane while passengers are prohibited

I was so blessed by Xiamen air this trip. I was going to crash overnight in the Xiamen airport on an 11 hour layover :groan: While I was looking for a comfortable looking spot of floor, I was informed that Xiamen provides a free room in their business hotel for guests who are on layover. The only thing I had to pay for was the 28 kuai (read:super cheap) taxi to the hotel. Amazing!

Nice planes & attendants. Clean.

Had to get off Korean air in Seoul & go thru terribly bogged down customs, just to transfer & continue on another Korean air plane - both ways! Barely made it to my 2nd plane even though I practically ran thru the big airport after the customs delay - both on my way to Hanoi & on my return. Got to Vancouver & only found out by accident that my checked bag would NOT be transferred to my Seattle flight, even though my tag clearly said to pick it up in Seattle. Had to disembark, claim my bag, then go thru the departure procedure at Vancouver all over again, with 2 customs checks: enter Canada, re board to U.S.

I really appreciated getting a meal on the plane despite the short two hour flight. I've always liked flying Korean Air due to their cleanliness, presentable flight attendants and good customer service.

The only thing I seemed to have a problem with was the volume and clearness that came out of my headphones. Although the headphones were provided by the airlines, the volume came out a little unclear and kind of scratchy. Other than that, everything was great.

Got bumped up to a exit seat because the lady who checked me on saw that I was 6'5". 10/10 would fly again

The boarding was quick

The flight was delayed 8 hrs.

The company that Kayak use for my ticket (Yayama) had some random passport number on my reservation. The ticket agent told me that I had to call to travel agent to get it changed. I tried to call three times (from China) and all three time I was put on hold to 10 to 15 minutes then disconnected. I finally got someone at the service desk to call the airline and get the passport number correct. This added over an hour to my check in process. Luckily, I arrive early and was able to make the flight, no help from Yayama. Terrible!!!!

Food is good. The flight also not overcrowded, so it makes me comfortable.

The people in Xiamen airport speak no English. So if you are an international traveler you will have problem.

It was a long flight but Korean Air made me feel comfortable.

The attention I got in coach was as if I had flown first class. The ladies were always smiling and very prompt if I needed anything. They were friendly and it made the trip doable.

Wish the bathroom was cleaned a little later in the flight. After many uses it was looking rough.

The entertainment system the company provides for international flights is very nice. Movies and games keep you entertained.

Flight was Shanghai to Fuzhou, 10 hour layover and Fuzhou to JFK. Our flight from Shanghai to Fuzhou was delayed for 3 hours for "inclement weather" - it was clear in Shanghai. Flight company communicated to progressive, who the flight was booked through, that the flight would be an hour late, so I received a text saying new departure time would be an hour later. This was false. After that hour the only messages we were getting at the airport were "flight is delayed, new departure time will be announced later". We arrived in Fuzhou 3 hours later, at 0300. The bus ride to the hotel provided by the airline is one hour each way, and our connecting flight was 0900, so it was a waste of time to try to get to the hotel. This means we just stayed in the airport all night and boarded our next 15 hour flight with no sleep, no shower and nothing to eat. Customer service for flight would announce turbulence every 3 minutes, even after plane was having turbulence for 10-15 minutes. This freezes entertainment. Etc etc. many other small disorganized things as well.

I really couldnt have asked for more, but what was outstanding was the crew. They were very welcoming and kind the entire flight. Thank you! Bonnie

The best thing about this airline was their on-flight meals. It was one of the best on-flight meals I ever had in my whole life of flying. I had absolutely no problems with boarding on and off the plane. It really was a smooth transition all throughout my flights on China Southern. Entertainment variety was quite vast and I enjoyed them but they weren't too up to date so hope they can put in the recent TV episodes and movies. Flight attendants were quite nice but sometimes ignored me which was strange. But overall, they seemed friendly but I hope they could be more attentive.

I don't know if their planes are old or they don't keep them maintained well but I had two technical malfunctions on my flights. First was that my seat couldn't lean back on a three hour flight from Seoul to Guangzhou. I couldn't do anything about it so I tried my best to sleep with not being able to lean back. I was very disappointed to be in a seat that couldn't lean back. It's my first time ever experiencing this. Second, was a 13.5 hour flight from San Francisco to Guangzhou. I plugged in my earphones to watch some shows and no sound was coming out. I asked for new earphones but with these new ones I could only hear half of the audio. It was like I could hear the background music but I couldn't hear the people talking. So then I asked for another set of earphones and I still had the same problem. So I came to the conclusion that most likely it's the problem with the entertainment machine and not my earphones. This was very disappointing to have happened on a long flight so I just slept through the flight and only listening to my MP3 player. With these two instances, I feel that probably China Southern don't maintain their technical parts of the plane well. I never had these instances happen to me on previous airlines so I was very disappointed to have these happen to me on China Southern. I would like to fly on China Southern again but these technical malfunctions are really deterring me.

I am frequent business traveller, I flew from KTM to CAN from China Southern. I tell you they have the worst service ever. I asked for a glass of wine in return they show me empty bottle and says we don't have it anymore. This is humuliation, I rated them -10 for Customer Service out of 10.

The stewardess were very complimentary . Always made sure your needs were met. Smooth flight not too much turbulence, even with some bumps i still felt safe

For the entertainment there weren't enough choices of movies.

Great leg room (I'm 6'3), friendly staff, great movie choices

Thought there should have been 3 meals (16hr flight), food was OK.

seats are comfortable for being economy

food was not great as used to be and for a long flight not to have extra snacks options its a bit hard.

l like the flight schedule and shutter bus to airport. staff was friendly and polite.

Cheap

No transfer facilities at Xiamen airport, so you need to go through chinese immigration (free 72 hrs visum), pickup laggage and go in line for next boarding pass.

Friendly crew, very efficient.

Changed gates at the initial boarding time, had to check the board because the original gate still showed the same flight information. Flight took off 45 minutes late

The movie selection

Let's start with the overrated leg space and seating comfort. It was cramped as with any other regular airline. Seats in the economy section are not comfortable and have no back support. These seats should have better cushions and back support. Our flight attendant had a bad attitude after we asked for wine and didn't offered us any beverages for at least two occasions. No warm towel either. She just skipped us like we were not there. The meals are just ok. Nothing remarkable. Then we stand in line for almost two hours after a 14.5 hours flight to get through immigration. The overall experience was not good at all and for that price the comfort and service should be much better.

Boarding process was pretty smooth. Food was OK and the on-flight entertainment was good. I liked having the camera on the plane where you could see over where we were flying as well as the frontal camera. Also liked the map views.

I had heard so many great comments about this airline and overall airlines traveling abroad. Yes the plane looked nice and the flight attendants looked flawless, but I had no luck when it came to the flight attendant that was in charge of my isle. She was not friendly, and gave me a judgmental look when I asked for a refill for red wine. Tickets are very expensive and I'm sure most folks using this airline have made lots of efforts and sacrifice to be able to pay for their trip. Such was my case, as I was on vacation with my sister and had been planning for this trip for a very long time. Seats were very uncomfortable and it was warm inside the plane the whole time. in the end we got to Incheon safely and on time, and I guess that's what matters...