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SUN - SJO

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Round-trip
Economy
Hailey (SUN)
San José Juan Santamaria Intl
Thu 4/15
Thu 4/22
Any month
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Top 4 airlines serving Hailey Sun Valley-Friedman to San José Juan Santamaria Intl

Scores according to KAYAK customer reviews

8.3
Alaska Airlines
Overall score based on 29,319 reviews
8.5
Boarding
8.3
Comfort
8.8
Crew
7.9
Entertainment
7.9
Food
Airline reviews

Pros: "Seats are comfortable"
Cons: "Shouldn’t have to pay for snacks on trans US flight. And didn’t have entertainment system at dear, had to use phone, tablet"

Pros: "Crew was good."
Cons: "Cramped seating"

Pros: "The app GoGo let you watch a lot of movies on the air"
Cons: "Alaska Airline is really good"

Cons: "WiFi didn’t work on my laptop for movies. Otherwise, great flight!"

Pros: "Very pleasant crew."
Cons: "Very late in departure from Victoria. Long long delay in receiving oversize baggage. Incorrect directions by airport employees in Seattle, resulting in wrong floor, rescreening. But very helpful Alaska enployees to assist in unscrambling."

Pros: "no, I had to sit in a middle Seat but that's because everyone loves flying alaska"

Cons: "Great. Easy"

Pros: "Everything"
Cons: "Nothings"

Pros: "Timing-Fasrer than scheduled"

Pros: "Great very happy"
Cons: "All ok"

Pros: "The flight attendant"
Cons: "Flight was delayed almost 2 hours and when we finally boarded, we were delayed almost another hour because the lights weren’t working. I was trying to get home with my twin two year olds so they could see their grandfather who has brain cancer and not much time left. Besides the very nice flight attendant, it was probably the worst flight experience I’ve had."

Pros: "Foight was great and on time, friendly crew"
Cons: "The gate wasn't available when we landed, and we had to wait 30 minutes until it was free. Made me late to visit a relative in ICU."

Pros: "Inexpensive flight on an expensive weekend, but staff is really nice."
Cons: "The flight is always a little delayed (30-45 min) because of how far plane is from the gate"

Cons: "No food, just snacks."

Pros: "Friendly and clean crew and plane"

Pros: "Alaska has a great crew and aircradt!"
Cons: "No dislikes."

Pros: "Flight attendants"
Cons: "Complete failure to announce that passports needed to be verified. Telling you as you board is infuriating. This was Alaska’s fault, not TSA’s."

Pros: "On time and helpful. Very early flight so not much inter action with them."
Cons: "Wished there were direct flights to Texas, Florida and other cities instead of having to go through Portland or Seattle."

Cons: "Dirty"

Cons: "The seats are somewhat comfortable. They don’t have TV screens at each seat, but they do provide them for $10 or you can stream free TV or movies for free thru the Gogo app. Not bad, but would have rather had a screen"

Pros: "Overall it was smooth and quick and a great flight. Will be choosing Alaska again."
Cons: "The crew's attitude could've been better"

Cons: "Long time ago coming home from AK and getting a little box of pizza and then an ice cream bar.. cute"

Pros: "Helpful staff, very open for customer."

Pros: "Alaska tried to keep us informed after technical issues forced a three-hour delay in the flight. This included communication, snacks, and compensation. Given the circumstances, the ground crew performed well. The cabin crew did a great job."
Cons: "The technical issues, which caused a number of follow-on issues (over-fueling the plane), was preventable. But ultimately, they solved the problem and got us safely to Spokane."

Pros: "Short time to wait for my flight to Panama"
Cons: "To small, person seat next to me was to tall can't very fits"

Pros: "We arrived on time"
Cons: "Brenda at LAX called me jerk and was a terrible representative for your company... To say the least"

Pros: "A short flight."
Cons: "The flight was delayed"

Pros: "On line check in was very thorough. You received luggage tags at kiosk, and headed to bag drop. USB ports on planes!"
Cons: "Nothing!!"

Pros: "The purpose of our trip is to be in a wedding. The suitcase may ,or may not arrive in time. I was told it would be delivered to the Costa Verde Quepos, Manuel Antonio hotel. I will be without any clothes for at least two and a half days. Please help! My cell is 209-549-6276, but I don't know if it will work while I am in Costa Rica The suitcase tag number is 10-65-88"

Pros: "The free wine! It was on time, employees at airport and on plane were very nice. Flight and seats comfy."
Cons: "Wish there were more direct flight to SF"

Pros: "The actual flight was fine. No issues to report."
Cons: "2 flights. 2 late take offs and lost luggage."

Cons: "Seats are hard and transmit all movement from row behind"

Cons: "On the return flight it was cancelled and they put us in a flea bag hotel and I have written Alaska and requested a FULL ROUND TRIP TO COSTA RICA and they haven't had the courtesy of responding. I wrote Wayne Newton 2x. b"

Pros: "The bisquit cookies."
Cons: "The staff weren't that friendly! Gone are the helpful employees! My daughter's seat wouldn't go back and they did nothing to accommodate her! LAME! Not overly friendly, need to take notes from JetBlue!"

Pros: "Loved the planes- clean and roomy in regular seats! The flight attendants were awesome. We are spoiled for any other airline now.... ;-)"

Pros: "On time, friendly staff, clean aircraft, good boarding process with back rows boarding first."

Pros: "Seats were comfy"
Cons: "Delayed and no head rest tv screens :( Flew with my two kids those sure make a difference on how my flight goes"

Pros: "Seeting was comfortable and interior newer."
Cons: "Entertainment system was broken."

Pros: "I love the fact that the airplane had electrical outlets at each seat. I was able to charge my phone so I never run out of battery! The crew was very also very nice."

Pros: "Board the rear of the plane first. Why does no other Airline realize that is the logical thing to do?"
Cons: "No movies/entertainment unless you want to pay for a tablet. No Wifi for Android users."

Cons: "seats don't recline"

Pros: "Free hour of wifi as a T-mobile customer. The ability to change seats right up to the moment of boarding. It was my first flight ever and The Captain and crew did a great job to make the flight enjoyable and comfortable."
Cons: "As someone who has meticulously traveled the world over on Google Earth, i was enthralled to finally get to do it in real life. I was looking to bring up a GPs trackers or some kind of map application so i knew where i was flying over. I couldn't gain any access to any type of application due to GPS restrictions. This might be a rule for plane rides that i'm not aware of however."

Pros: "i really liked everything about the flight. great meals, comfortable seats, friendly service from MCI to PDX."
Cons: "sadly my luggage/cargo which had fragile placards posted on it still got damaged. it was oversized (113 linear inches) and i tried to protect it as best as i could with cardboard and plastic wrap but somewhere between TSA manually inspecting it in kansas city and inflight, it got broken, so hopefully i find a way to fix it."

Pros: "Everything about this flight was great"
Cons: "Why does layovers at anchorage are never less than four / six hors??"

Pros: "The flight was quiet. No loud talkers was able to sleep."
Cons: "Too many people with more than one carry on. I was unable to store my bag above my seat."

Pros: "No troubles along the way"
Cons: "No complaints/suggestions"

Pros: "The plane remodel was wonderful. The seatback trays were big enough to work on, there was enough space under the seat for both my backpack AND my feet, the seats were comfortable and everything felt clean. The plane alone definitely won favor with me. Add to that a cheerful crew and enough space in the aisle for that poor mom to let her kid crawl, and it was actually a pleasant trip."
Cons: "The pretzles were tasty and all, but another option would have been nice."

Pros: "Comfortable seats and nice crew."
Cons: "It was a very long flight, but no meal or entertainment was provided. On other airlines I've flown in the past, these things were included on international flights."

Pros: "Most everything besides them seats being to close in proximity."
Cons: "That they seats weren't wide enough."

Pros: "It was nice that middle seats were not filled."
Cons: "It was silly that the flight attendant said we had to pull mask up between bites of food."

Pros: "Flight was Good"
Cons: "checked baggage was damaged"

Pros: "The crew and entertainment options are great. Relatively comfortable seats by today's standards."
Cons: "Literally any of our flights could have been on time. None were."

Cons: "It was ridiculously cold for 2 1/2 hours. When my seat mate asked for a blanket, the stewardess said she only had one more - then walked off. For drinks, they skipped several people. I had to catch her eye to ask for one and then ask her to get my kids a drink in front of me."

Pros: "Crew was lovely"
Cons: "Flight was delayed 8 hours. Both the pilots and flight attendants timed out at different times. After boarding we had to deplane because crew was timing out. Had to fly new crew in from Atlanta. Was in airport from 10:50am to 8pm with airlines offering a bag of chips and water."

Pros: "The views on this flight are good. The crew was just ok and they should explain where the restroom is."
Cons: "The flight is relatively short so they do not offer a beverage service. However if I fly the same route on Alaska they do."

Pros: "Flight left on time and landed on time"

Pros: "Crew did a great job communicating what was happening while we were delayed"
Cons: "Compensation for our time or schedule mishaps."

Pros: "The crew was awesome. The entertainment was great with a huge selection of movies. The food was really good."
Cons: "Boarding was delayed while waiting for Delta agents to come and assist people off of the plane."

Pros: "Love it"

Cons: "The delayed at the gate looking for passengers, could have been avoided by doing cross checks at the counter. The snacks need to change. For someone who flies every week like me, the cookies and cheeze it’s get old. Some variety will be awesome."

Pros: "Loved the plane, people and timeliness"

Pros: "The flight was on time and quick."
Cons: "the number of kids......not too fond. :/"

Cons: "Let was a typical flight. About all you can hope for is that it is on time. That makes it excellent."

Cons: "Great flight. On time and friendly staff."

Pros: "Amazing crew, on time, decent coffee, plenty of drinks"
Cons: "The drinks cart was a little slow..."

Pros: "Very smooth process."
Cons: "Noon"

Cons: "I was placed on an earlier flight as soon as I arrived at the Portland airport. The flight was full, there was no room for my bag in the overhead bins. The bag was checked, not to just Seattle but all the way to Venice. Well, surprise, surprise, the bag was lost on the way to Venice. KLM does not allow enough time in Amsterdam for luggage to make a connecting flight."

Cons: "SeAts"

Pros: "First time back in about 15 years and what an improvement. Customer service is important to Delta and it shows."
Cons: "WiFi didn't work for me at first."

Pros: "Economy Comfort, excellent in-flight entertainment (Movies)"
Cons: "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)"

Pros: "Fast easy on time"

Pros: "My first perfect Delta flight. No issues. No delays. Excellent customer service. What more could you ask for"
Cons: "No problems"

Cons: "The landing was somewhat frightening."

Pros: "It was great. The flight attendants are always helpful to us."

Pros: "comfortable seats in comf+ but no pillow or blanket for 4 hr red eye? Come on delta"
Cons: "Gate agent was the worst in two years..never smiled, never thanked anyone and didnt call me by name or recognize my diamond status. Boarding was a fiasco with the pillars in too small of a gate. FA had too much coffee they kept main babin lights on way too long and kept loudly asking if anyone wanted extra drinks snacks....this is a redeye, people want to sleep!!"

Pros: "Didn’t load my bag at point of departure"

Cons: "Delayed so I was not home until middle of the night."

Pros: "The flight itself was fine."
Cons: "The flight was delayed and it set off a slew of connection problems."

Pros: "i liked that staff and crew were very communicative and pleasant."
Cons: "one crew member didn't show up and caused delayed flight."

Pros: "Barcelona is a busy place. Don't forget your adapter plugs - like I did."

Pros: "The almonds and Fresca"

Cons: "Nothing"

Pros: "Smooth, easy, still long"
Cons: "Still long"

Cons: "Seats are hard. Sat in the exit row."

Cons: "Kids yelling"

Pros: "Friendly staff"
Cons: "Every flight was delayed"

Pros: "Lincoln ground staff is top notch. Friendly Midwest people."

Pros: "Good for an economy flight"
Cons: "Too long"

Pros: "Everything was great. Staff were friendly and courteous, I only had one problem but even that was solved and I was taken care of."
Cons: "The only thing I didn't like was that wires got crossed and now I don't have my luggage because my check in agent from the start of my journey didn't send it to the right place."

Pros: "The leg room was great, the blanket and pillow provided was great and the crew did not disturb me."

Pros: "Newer plane! Comfortable"
Cons: "Nothing just great"

Pros: "Delta Comfort seats"
Cons: "Shuttle driver stopped to talk to a friend thus making me late snd missed my connecton. Rude agents at gate and when I called and spoke to a Delta representative, was told that they would have never put me on that flight due to short connection time. To which I replied that thet is an issue between Delta and their business withthe booking site and the customer should not be to blame"

Cons: "This flight was on a Transavia codeshare with Delta and a real downer after coming from a Delta One business class segment. An uncontrolled mass boarding, crammed in seating, no amenities and charges for a drink of water made this a pretty crappy flight. The crew was nice though."

Pros: "Good flight, professional people."

Pros: "The tv in the back of every seat makes any seat a good seat."

Pros: "Excellent service and on-time"
Cons: "Baggage charge"

Pros: "Same as previous flight."

Pros: "The quiet so I could sleep"
Cons: "Changing my seat last minute. Had to ask two women to move to get into my seat. Loading the plane first with passengers that have nothing to store above would expedite the experience for me. My seat belt disconnected from the back of the seat. The tray was broken and could not be lowered into a writing or eating position."

Pros: "The only thing that helped was that the flight attendant asked people to sit down if they did not need to make a connection."
Cons: "We arrived too late. The next flight was already boarding."

Pros: "crew"
Cons: "The WiFi could have worked"

Pros: "The flight was on time and the plane was clean and new."

Pros: "Crew"
Cons: "No food"

Cons: "there was no social distancing"

Pros: "Crew was very hospitable"
Cons: "Flight was a little late taking off, so punctuality could have been a little better"

Pros: "Crew was awesome...love AA crew! Always and this time superb!"
Cons: "Leg room gets worse and worse...boarding sucked since they took our bags and we felt like it was only us that were singled out!!!"

Pros: "On time, main cabin extra was great, crew was nice, entertainment was great."
Cons: "No criticism"

Pros: "Nothing"
Cons: "Opportunity to buy food on a 3.5 hour flight. Pretzels just doesn’t cut it on a ‘dinner time’ flight."

Pros: "Crew was nice, entertainment was good"
Cons: "Food was mediocre"

Pros: "Once boarding, we didn’t wait long for take off."
Cons: "Being on time."

Cons: "Caterer was late causing plane to be 45 min late taking off. All so first class could eat while we're had pretzels"

Cons: "My luggage was delayed. I received it the day after"

Pros: "The agent at checkin was so kind, nice, professional and superb...I will always fly American Airlines....you have the best checkin agents, best gate agents (super funny yet professional) and also the flight crew was absolutely amazing!"
Cons: "baggage claim in Costa Rica is terrible service...but that is the airports fault since this happens with other airlines.....something has to0 change!!!!"

Cons: "The a/c wasn't working. Flight attendants acted annoyed by the people flying, no connectivity to gogo inflight."

Pros: "4 flights and all of them in middle uncomfortable seats. I requested aisle seats many times and counter agents were unhelpful and rude."
Cons: "Better seat options and more comfortable seats"

Pros: "The crew was very nice and friendly"
Cons: "There was a technical difficulty with the plane, which made a short delay in our flight."

Pros: "0ntime quick boarding"
Cons: "cost to check baggage"

Pros: "Flight attendant was great, plane was comfortable and clean"
Cons: "No WiFi, it was delayed, bags came off a different belt so we didn’t find them for 30 minutes... but at least we found them"

Cons: "As usual the small plane and bare bones flight service makes for a horrible flight 3 hours late 4th flight on American that has had insane schedule problems"

Pros: "On time departure, this flight tends to get delayed, not this time. Good service and pleasant flight."
Cons: "I prefer personal entertainment systems."

Pros: "There is not much to like when you over charge for seats and have staff who don’t accomodate for family to sit together or someone with a disability who needs to use the restroom often to sit on an aisle seat."
Cons: "Staff has horrible attitude. Price for seats and luggage is ridiculous."

Pros: "Newer plane."
Cons: "Flight delayed by 3h."

Cons: "Announcements were way too loud and they kept trying to sell us their new credit card. Bad enough being crammed into a tiny seat, but then you don't get any peace and quiet."

Pros: "everything but the cabin temperature. it was very hot and uncomfortable."
Cons: "Too warm in the cabin."

Pros: "Can’t say anything good"
Cons: "When boarding crew was rude because carry on did not fit the overhead compartment. No options to choose from for entertainment. Flight was delayed almost an hour while sitting in plane. Food options almost nonexistent"

Pros: "Free Wi-Fi"
Cons: "The crews aren’t very kind. Average service."

Pros: "When we left the gate"
Cons: "Weather"

Pros: "Fast"

Cons: "Tight not comfortable"

Cons: "Delays and more delays"

Pros: "The crew was friendly and informative. They were very helpful. The"
Cons: "The seats were uncomfortable. They were hard and so narrow I had to sit crooked in the seat to keep from getting banged into by the service carts and every person going by to the bathrooms. I'm not tiny, but I'm not huge either, it was just overcrowded. It was also very hot in the airplane the entire way from Phoenix to Spokane. My husband, who is always cold, was even hot."

Cons: "2.5 hour delay."

Pros: "The crew was very friendly and accommodating. The food as usual just snack type food for purchase as expected. The entertainment system malfunctioned and we could not watch the movie they offered. However one flight attendant was very nice and gave my kids special cookies. Nice touch!"

Pros: "The comfort seats"
Cons: "Flight was oversold and that caused a delay of over 1 1/2hr."

Pros: "Service was one of the best I have received for an airline."

Pros: "I was taking students and we had seats all over but they rearranged so my students could sit together. It was a nice flight with a friendly crew."

Pros: "Mostly everyrhing"
Cons: "Food was so so"

Cons: "The plane was dirty, the window had a leak, the TV was too far away and the sound system to watch the movie was broken. When the plane is in that poor of a condition, it's time to replace it. F."

Cons: "Never made it on the flight because of delays. We got on the plane then had to disembark"

Pros: "the clerk at the boarding desk was kind"
Cons: "delayed"

Pros: "The service and the food was great and getting to watch new release movies was a pleasant bonus"
Cons: "We did not get the seats we purchased but we did get a refund"

Pros: "Good seat back entertainment system. Plenty of movies I wanted to watch. Good to have an AC power outlet, too, to keep my phone charged."
Cons: "Charging more for some seats is a crappy business practice. Never enough room. Warmer than I'd like. Guy behind me kept stretching out his legs so much that he'd hit my feet unless I also stretched out."

Pros: "Flight was on time and service was good"

Pros: "Food, OK legroom, complimentary wine & beer on a US carrier"
Cons: "Barely functioning ancient touchscreen system"

Pros: "Tailwinds in our favor cut our flight down by an hour! Check in and boarding was super easy!"

Pros: "A good value. We were only going to nyc for 3 days so we only had carry on luggage which they courtesy loaded for us."
Cons: "Seats are narrow, hard and the tray table of the person traveling with me, was broken. Gave entertainment a o because there was none."

Pros: "Punctual!"
Cons: "no entertainment! Nothing. On the flight from Mex City to LAX the bathroom facilities were so limited that some Economy class passengers had to try to use the business class or first class facilities' An FA then came on the intercom and said Economy class must only use their own facilities and this is according to an FAA regulation. THat is a straight out lie. If you eliminate bathrooms from Economy class to squeeze in more seats this problem will persist. American Airlines should be ashamed of itself."

Pros: "The crew was hospitable and did well under the circumstances."
Cons: "Older aircraft was slightly cramped; no entertainment or food. Flight was full and boarding slow, with much ado about overhead storage use."

Pros: "Outside my issues, everything else was quite pleased"
Cons: "I was charged twice for my seat. Purchase flight and I chose my seat. Both charges were separate. Once I made it to the airport I was charged again for the seat. Really confused with this matter. One ticket agent was anything but unpleasant, I am disable and I had to load my luggage on the ramp. Very unprofessional. Those two situations sad"

Cons: "That my earlier flight was cancelled."

Cons: "Food"

Pros: "Inflight movies"
Cons: "None"

Pros: "The food and the crew"
Cons: "Entertainment system, it is outdated"

Pros: "Amabilidad de la tripulacion"
Cons: "Podrían dar comida, el viaje no es tan corto. Aire acondicionado demasiado frío, muchos pasajeros solicitaron regular l temperatura, no habían suficientes mantas"

Cons: "Flight was canceled due to United's mismanagement of crews."

Pros: "Clean, comfortable and on time."
Cons: "Nothing"

Cons: "No screens in the seats. Food options are the usual limited fair"

Cons: "I’m 6’3, misty in my legs, so the diminishing legroom is a problem. Can’t afford business class either. You should really have entertainment for a 5 hr flight."

Pros: "Comfortable seats with screens"
Cons: "Mediocre snack"

Cons: "I didn't get to get on the flight."

Cons: "Slow boarding, no food no drinks, no tv."

Cons: "Two hour delay. They gave us three different excuses, probably all lies."

Pros: "Nothing"

Pros: "Más espacio, al menos una película que ver, y algún bocadillo por ser un vuelo de tantas horas"

Pros: "The pilot"
Cons: "Everything else"

Cons: "I lost my connection from LAX due to a 4 hour delay."

Pros: "Nice to have free movies on the UA app"
Cons: "We sat on the runway for 30 minutes before taking off"

Pros: "Entertainment worked on this flight! And once again, I had an empty seat next to me - that's always a huge plus so I can stretch a bit."

Pros: "The flight crew was very attentive and friendly. Probably one of the nicest crews I have encountered on my flights."
Cons: "Me and this other person were waiting in the back for the two bathrooms to become available. We waited over 10 minutes."

Pros: "Lots of good movies to watch; inflight meal was pretty tasty."
Cons: "Couldn't check in on line; couldn't get a seat at airport check in and had to get assigned at the gate. Understand that the flight was fully booked but still was a little uncomfortable as I couldn't get an aisle seat."

Pros: "The plane took two hours to leave the ground due to weather. This was unfortunate and made the passengers uncomfortable but it was not the fault of the airline."
Cons: "The airline gave all the passengers access to the movies and television channels."

Cons: "My luggage didn't make connnection."

Cons: "Flight delayed 2 hours. United representative did not have current flight status and was unable to help me reschedule my flight until the next day. Luckily the airport staff had more current info and was able to reschedule my connector flight for that afternoon"

Pros: "So they lost my bag but where super helpful and nice!"

Pros: "First flight delayed once board to check a broken light. Then waisted 40 minutes taxiing on tarmac in Houston because they couldn't find a gate. Missed our connection. They put us up in a low end hotel overnight. Then we had our morning flight again delayed as we waited for planes to the take off, so further delays. Arrived in Costa Rica 1 hour late. Now with too many other flights so immigration packed and took another hour and twenty minutes (when we finished there was only a 5 minute wait). Thanks United"
Cons: "Coffee and cookies. Moscow mule"

Cons: "i sat in front of the exit row which was feeezing. My boyfriend and I needed extra blankets because it is a red eye and sleeping is important but they would not give them to us. We were pretty much shivering the entire way home and could not sleep."

Cons: "Snack offering was caramely sugar cookie"

Pros: "Crew was very polite and courteous didn't eat food or watch tv slept."
Cons: "Was very upset that United would not let me board my first flight back to Houston I had no check in luggage and terminal was close I had to stay in Miami airport for 7 extra hours waiting for the next flight when I had plenty of fhne to board.!!!"

Cons: "Fligh delay."

Pros: "I was allowed to get off the aircraft to collect a bag I left behind"

Pros: "Attendants were amazing"
Cons: "We spent the whole delay on the plane and wasn't notified of a problem until after an hour. A lot of my time was wasted. That's not okay. Keep your customers informed."

Pros: "Flight attendants and pilots were great."
Cons: "The flight would have been great if we flew out of Hailey where there were blue skies and no snow. Instead we got on a bus to Twin Falls with very poor visibility, snow and a bus sliding all over the road. No security check before getting on the bus and no real explanation for being diverted. Our safety definitely wasn't a concern with this airline."

Pros: "The boarding process is terrible, because communication breakdown is inevitable. The crew on the plane are sometimes rude, and have no patience when passing seated passengers. One air hostess constantly bumped into my arm like a bull as she passed walking down the isle. Entertainment is practically non-existent on long flights unless you pay for it. Two of my flights were cancelled last minute with little to no remorse, and I had to wait 2 days to catch the next flight. That flight was even delayed more than an hour. I was sick by time I reached my destination. Overall, United would not be my 1st choice due to bad experiences numerous times."

Pros: "Since we were the last ones to arrive at the gate because of our delayed flight they had to check our carry-on baggage with the luggage we didn't have locks and nomally what we carry in that bag are fragile or valuable things. They should at least have plastic gauzes or fragile stickers to put on the bags. I don't know the reason but the flight attendants left about the last 6 rows of passengers without pretzels or drinks. There was no device to view movies. Leg space too tight."

Pros: "Nice and comfy seats, good service on plane, fast boarding"
Cons: "No good food and the entertainment was not the beat"

Pros: "Just the crew"
Cons: "Now when I fly united i feel like flying with spirit or jet blue o any other cheap airline, they charge for everything but sodas. They don't even carry blankets. The fact that for a long (3h- 4h and 5h) flight (took 4 overall during the holidays) united didn't offered ONE movie for free at least was very disappointing. Not one of my flights were on-time!"

Cons: "I was flying home the day after having broken my L5 Vertebrae. I was held up in security because of the patch the doctor put on my back and although the TSA employees were very nice and friendly I almost missed my flight. While boarding, the staff took the opportunity to berate me for being late. While I understood why, it was really unprofessional to speak to a passenger like that without the full context. It didn't help that I was really cranky. Never had a bad experience with united before so I was very disappointed."

Cons: "Same. No ffood ..poor Service and allso charging. To much for extra weight. $200 for 3 extra pounds. Ridiculous. Also charged for one check in bag..Todo much"

Cons: "Viajar en United es desastroso. Los asientos son demasiado pequeños, yo mido1.57 metros y no me podía ni mover."

Pros: "I had a comfortable flight it was on time the people were congenial everything was good."
Cons: "Kayak did not notify me 24 hours in advance for my flight itinerary. I was a little disappointed in this."

Pros: "The crew were nice though exasperated with cramped new planes and crowded restrooms. Flight was on time"
Cons: "After three years of flying all around US, realized United is the worst of the three major legacy carriers. I'm star alliance gold and it's still a painful experience. Crew admitted in latest redesign of planes they've managed to squeeze another six seats in coach. My seat wouldn't go back but even if it did, would feel too guilty for person behind to do it - so little legroom on newer planes. They've also cut down on restrooms so for most of the flight there was a line of 5-6 people waiting in the aisle. American Airlines seems to have older planes but at least decent legroom (and I'm not tall - anybody over 5'10 would have to sit at an angle on new United planes!). Been very impressed by Delta's service lately. United feels more like Spirit"

Pros: "Crew were friendly. Got us in early (efficent)."
Cons: "Boarding is a free-for-all. No ammenties (charged for tv, internet, and food)."

Pros: "Nice new 737-800, friendly crew"
Cons: "I volunteered to be bumped to a later flight, which was handled well; however my checked bags did not get transferred. The baggage desk at YVR was very helpful, but the United lost bags office was unreachable by phone. They always had very long hold times."

Pros: "The flight left on time"
Cons: "There was a gate change and I requested an aisle or a window seat but ended up getting a seat in the middle somehow"

Pros: "The staff was really polite and were willig to answer all questions with a smile."
Cons: "The seat I was on could not be reclined. This was most unpleasant because it was an overnight flight. You should earn the clients - even economy passengers - when this seat is the one being assigned to them. I would payed beforehand to get a more comfortable seat if I'd known I was to fly on a no-reclining seat on an overnight flight."

Pros: "Nothing"
Cons: "They delayed the flight due to "operational difficulties". I understand this happens, however, their communication towards customers was unacceptable. They first announced a 20 min delay, followed by another 30 min, then 30 more and then 30 more than then 30 more! They basically kept us at the gate for 2 1/2 hours until the found another plane. For a business like United, and flying out of their hub this is completely unacceptable. We ended up leaving at 11pm for a flight scheduled at 8. They didnt give anything in the plane to make up for it. No food, no free wifi, nothing."

Cons: "Very rude crew."

Pros: "The seat next to me was empty"
Cons: "United put my bags on the next flight to San Jose, so I had to wait an extra 2.5 hours in the airport for the next plane to land in San Jose, Costa Rica while my ride waited for me."

Cons: "The seats were so small, with no space between rows that you couldn't even recline. The tv on the seat in front was so close you couldn't watch it. Miserable flight, and I'm only 5'5"."

Pros: "Terrible"
Cons: "Everything"

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COVID-19 information

Safety measures for airlines flying from Hailey to San José

Airlines flying from Hailey to San José have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Hailey to San José

Mandatory masks

Masks required on board, masks provided on flights from Hailey to San José

Social distancing seating

Middle seats unavailable to book on flights from Hailey to San José

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Hailey to San José

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