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Pros: Crew was excellent seat was as usual

Cons: Something to Fill your tome a little more

Pros: Crew was nice, boarding went smoothly.

Cons: As always, seats are very tight and not super comfortable... but that’s true for all airlines these days, unfortunately.

Pros: This was a full-size jet, and the seats were more comfortable than those on the regional jet.

Cons: I got two basic economy seats and no seat assignment until after other passengers had already started boarding. The gate agent showed up late so it was a hassle to get to the counter and find out where I was sitting. Then there was a long backup on the gang way, and we still couldn't get on the plane. We were delayed sitting on the tarmac for an extra hour, the crew could have given us drinks or snacks then.

Cons: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.

Pros: Good enough.

Pros: Crew, food, and business class pods were super. In fact Lufthansa itself was great BUT read next...

Cons: ...debarkation at SFO was dismal. The nearest bathroom upon debarking was closed for cleaning. The passport control signs were misleading and confusing (the term "residents" was misused). And there was no one at baggage claim to prevent bags from piling up atop each other on the conveyor. I received a bone bruise trying to get my bag off another one. Avoid SFO as an international destination if you can...horrible airport.

Cons: Late boarding

Pros: The staff was helpful

Cons: Better food

Pros: United canceled this flight.

Cons: If United didn't cancel this flight and then rudely answer questions about a full refund.

Cons: A delay of 28hrs is never positive. I haven’t been able to get my United points either since I was rerouted to SFO. When claiming them the system says that I never boarded the flight to EWR and completely ignore the YYZ - SFO flight. Mediocre overall.

Pros: Small plane ,comfortable seats,

Pros: Quick trip clean cabin

Cons: Sits

Cons: Even though it is a short flight, it would be nice to receive at least drinks offered

Pros: crew attentive the plane is very clean

Cons: I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all.

Pros: Great airline

Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: Movie selection are great

Cons: The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie

Cons: Flight delayed 2 hours. Wifi/entertainment wouldn't connect.

Cons: Broken monitor and seat

Cons: More communication on the flight delay

Cons: Movies

Cons: Unexpected $100 baggage fee for second checked baggage

Cons: Even though it is a short flight, it would be nice to receive at least drinks offered

Pros: Great staff and smooth on time flight

Cons: Small plane

Pros: Everything is well organized, crew members were great.

Cons: Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it.

Cons: This was one of the worst Lufthansa crews. You could not pay them to care. Many years of flying LH this is the first time I encounter such poor service.

Cons: 50 min. delay for absolutely nothing. No proper gate available. Only one bus had to serve all passengers from terminal to aircraft. Lufthansa should not operate as a budget airline.

Pros: The leg room in economy class was average. Not too cramped. There were good selection of entertainment options to watch/listen.

Cons: The care and friendliness of the staff needs improvement. The quality of the food was poor. Additionally the boarding process needs to be better organized. Property sequence and queues need to be maintained and followed through.

Pros: Crew, food, and business class pods were super. In fact Lufthansa itself was great BUT read next...

Cons: ...debarkation at SFO was dismal. The nearest bathroom upon debarking was closed for cleaning. The passport control signs were misleading and confusing (the term "residents" was misused). And there was no one at baggage claim to prevent bags from piling up atop each other on the conveyor. I received a bone bruise trying to get my bag off another one. Avoid SFO as an international destination if you can...horrible airport.

Cons: 50 min. delay for absolutely nothing. No proper gate available. Only one bus had to serve all passengers from terminal to aircraft. Lufthansa should not operate as a budget airline.

Pros: Good enough.

Pros: Crew was helpful and ver polite and efficient

Cons: At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss.

Cons: More food choice and more snacks should avialable during flight time Both serving food is very bad

Pros: The crew is very nice.

Cons: Communicate with the other airports for delays....we got home 9 hours later and missed events which were planned because of a failed paperwork delay in Milano.

Pros: The crew did a good job dealing with so many customers and in one instance was able to resolve a minor conflict with seat way backs.

Cons: The seats should be fixed to prevent them from going back as far as they do. With space so small as it is, it is unnecessary to have them go back so far if at all. The food was poor, especially the cold egg and pepper sandwich at the end. My guess is that they were suppose to be heated which would have made them much better but the crew decided to give them out cold.

Pros: Salmon dinner was the best dish Lufthansa ever served

Cons: Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever.

Pros: Everything is well organized, crew members were great.

Cons: Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it.

Pros: Lufthansa is an airline that prides itself on timeliness and service. The boarding procedure was very good, food was very good and service was excellent. I have flown with Lufthansa before and they always prove to me that I’ve made the right choice booking with them!

Cons: The weather, we hit some turbulence which is beyond the Captains control. Seatbelt sign came right on and even with that we still landed about 20 minutes early in Frankfurt

Pros: The crew were nice enough. However, I thought it was strange that the flight attendant woke up the guy next to me to see if he wanted to eat, which he didn’t.

Cons: Checking in was bad. We had difficulty with the agent, who said that we needed to wrap our plastic tubs. We have flown other airlines using these same tubs for 15 years. After our minor altercation, the food on the two legs from Dammam and then on to Atlanta was very bad. I am not very picky with food and like just about anything. However, I was unable to eat the food served in 2 out of 3 meals. My time on Frankfurt was also not very pleasant. I will most likely try to avoid Lufthansa in the future.

Pros: Very accommodating staff

Cons: breakfast served was still frozen.

Pros: Comfy seats in United Polaris

Cons: Crew didn’t ask enough for additional drinks (neither alcoholic nor water).

Cons: More food choice and more snacks should avialable during flight time Both serving food is very bad

Pros: Nice people

Cons: Some games for kids

Pros: Crew was helpful and ver polite and efficient

Cons: At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss.