Daily cleaning, installation of cabin HEPA filters on flights from Hartford Bradley Intl
|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 18% increase in price.|
Average price round-trip
|$276||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
JetBlue, Spirit Airlines and Azul have all waived their change and cancellation fees on flights from Hartford Bradley Intl to Worldwide. Confirm policies on booking site.
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Scores according to KAYAK customer reviews
Cons: "Absolutely perfect from departure to arrival. Our first time flying jet blue and it was incredible"
Pros: "Unlimited snacks, comfortable roomy seats, refreshing looking cabin, family boarding"
Cons: "On time flight"
Cons: "How can an airline lose a checked bag on a direct flight? They have confirmed it was loaded but can’t find it. How is that possible? It didn’t come out of the baggage carousel so where did it go? Disappointing and maddening conclusion to an otherwise good experience."
Cons: "I forgot my earbuds and there were no complimentary headsets available"
Pros: "Love the live TV, unlimited drinks and snacks and ultra courteous flight attendants."
Cons: "That we were delayed by 90 mins."
Pros: "Did not board that flight... I received emails throughout the day of departure time changes and the last email indicated that they had changed the departure time 33 minutes earlier. I was already en route for the flight when I received the email . When I got there they refused to let us boar stating that we were late!!! The attendants were very rude and not at all helpful! Instead they booked a flight for me the next day at a very early time! I lost out time and money! I had booked a hotel. I will never book any flights with Jet Blue ever again."
Pros: "Flight attendant was exceptional!!!"
Pros: "It wasn’t terrible. It was average."
Cons: "My television was broken. The seats were smaller than I imagined seeing that it was “even more space”. You would think that the seats would be just a little bigger especially to accommodate someone with some extra package (weight)."
Pros: "Lost my luggage and were not helpful and if was my sisters wedding"
Pros: "Flight was steady, entertainment was great, and it was comfortable."
Pros: "Weather and atmosphere in Orlando!"
Pros: "Very friendly attendants. Much better selection of snacks than most other airlines. More chair & leg room than on AmericanAirlines."
Cons: "It was rather warm the whole time on the plane including the air from the nozzle on top."
Pros: "Crew was very personable and friendly- made the flight very enjoyable!"
Pros: "The sweet blues chips yummy"
Cons: "Tv was broke and it should be included"
Pros: "I liked the kind employees and snacks on the plane."
Cons: "The 2 hr delay"
Pros: "So much delays. 3 hour delay should entitle us with satisfactional offers."
Cons: "I was exhausted due to 3 hour delay."
Cons: "None of the TVs worked on the flight. The boarding crew in the terminal was rude and very short with everyone. i had to go up multiple times to ask about my seating assignment and was ignored and then waved away multiple times. And then as boarding began I was given a seat saying they "thought i was on standby" but i never was. i was given a seat in the last row with two other people who had infants on their laps so it was a very tight fit."
Cons: "I had a great flight! No complaints! I didn’t use I flight entertainment, so I can’t recommend either way. The food was good, but I did purchase it. Hence the 4 stars."
Cons: "Jet Blue didn’t transfer my baggage to the company which I would fly with after, and if the office didn’t call me I would have my luggage lost. Not to mention that I had to stay caring it around the airport for 13 hours, until the time of my next flight."
Cons: "Los televisores de nuestra fila no funcionaban y al llegar el vuelo tuvimos que esperar 40 minutos para poder salir del avión."
Pros: "Nothing.... we had to book another airline to get us home as We were bumped from our flight a few weeks before we traveled."
Cons: "The airline canceled our flight and rebooked us for a late afternoon flight the next day. We had to book a return flight with another airline because there were no hotel vacancies in San Juan, due to the recent hurricane..... Didn’t even get a refund, just a credit with the airline, which they put a time limit on - one year from the original date."
Cons: "My husband & I were in Row 5 & in last boarding group. When we got to our seats, all of the overhead bins were filled all the way back to Row 8. So, we put our suitcases up there. When we landed, we had to wait for everyone to get off the plane to be able to go back to those bins. And someone had already exited the plane with my husband’s suitcase. Their suitcase was left. We spent an hour with Suitcase Services, but could not find out who took my husband’s suitcase. (No ID inside theirs) I recommend that you board lower numbered rows first so that people in the back rows don’t take the front bins!"
Pros: "I like that it was not a scary flight I felt safe the one by quickly the flight attendants were very friendly that you have TVs that there's Wi-Fi"
Cons: "I wish you had food snacks in your choice of snacks that are free"
Pros: "It was a better trip than the one from Orlando to Hartford! Everything was great"
Pros: "Great trip on time would book on jet blue again"
Cons: "Half hour delay because there was no pilot"
Pros: "Free Wi-Fi"
Pros: "Nice plane. Could have used a plug."
Cons: "The food was ok. But worse than the food I had on the way to the us. I didn't get all of my boarding passes in NYC so I had to go get them in Orlando which ment changing airport terminal to get to the LAtam desk and back doing 1 hour and a half of TSA security check..."
Pros: "Free movie (need to bring your own earbuds). Good snacks."
Cons: "Slow boarding with people bringing overhead luggage because a free checked bag discontinued. Flight delayed."
Pros: "It was a quite comfortable flight on the way back to Orlando."
Cons: "There was nothing I did not like"
Cons: "The flight was delayed which was going to make me late for my next two connecting flights. They sent me on an airline that had me show up at my destination 36 hours later. Wasted money on my hotel room and activities I had paid for for the first day. Even though I had spoken extensively to the lady helping me about my luggage, it took my bag 5 days to get to me. So instead of enjoying my vacation I was having to spend time in the mall in a foreign country trying to find clothes for each occasion. It also cost a lot of money to repurchase all of these items. I will never support this airline again."
Pros: "Incredible flexibility to move us to a different plane and get us on our way quickly"
Pros: "Loved the snacks, the space in economy was adequate and the crew was friendly"
Cons: "I would have liked to have some options of free movies, could have been older movies but still some movies. It was early in the morning and there was nothing good on tv and I didn't really want to pay 5$ for one of the featured films"
Pros: "Your employees are happy."
Pros: "Excellent legroom in economy. Free wifi."
Cons: "No charging for electronic devices"
Pros: "Excellent overall service."
Pros: "Very nice flight I will use JetBlue again"
Cons: "Late by over 5 hrs"
Pros: "Easy boarding, ability to download boarding pass via app, FREE WiFi and snacks No issues or complaints. Will definitely fly again!!"
Pros: "Nice Crew"
Cons: "Ran a little late (30 minutes)"
Cons: "It was the worst day in my life. Delay and almost canceled"
Pros: "Courtesy and attentive"
Cons: "Delays and JetBlue almost go Hand in Hand"
Pros: "The flight was about 1/3 full, so it was very quick to board and very quiet. The limited free in-air WiFi was a nice bonus."
Cons: "Airport problems, JFK is the worst airport I ever transfer at. Lack of signage for transfer passengers, it made me so confused for not knowing where should I go for my connecting flight. Long walk in between terminals even taking AirTrain. JetBlue problems, ground staff are not helpful at all. No separate line for transferring guest, long line for everything. Got separate seats at check in counter, but realized the flight is not full and my husband and I both had nobody sit next to us, really don't know why they assigned separate seats for us."
Pros: "The flight was quiet and boring like most flights."
Cons: "Free entertainment should be offered, but it wasn't horrible."
Pros: "Seat seemed smaller than previous flight BDL to MIA"
Cons: "On a short flight MIA to GCM AA has seat back screens. On longer flight BDL to MIA no seatback screens. Seems backwards logic!!"
Pros: "The flight was very quick and the crew was very professional"
Pros: "Great light, great staff. They did not have any movies or music you could listen to, but everything else was fabulous."
Pros: "Everyone was quick"
Cons: "Small seats"
Pros: "Todo bien"
Pros: "Finally taking off"
Cons: "Being stuck on the runway"
Pros: "Comfort level on the plane was beyond my expectations. Seats, noise level, and elbow room excellent. I will definitely take another flight with American."
Cons: "Beverage service 10 minutes before landing. The cabin crew waited quite some time before starting service which meant they finished late"
Cons: "No space! Glad I was sitting next to family! Seats were tight...no leg room...long flight!"
Cons: "I am missing two items that I had in my checked bag and my clothes and belongings were all messy as if it had been gone through. I am very upset that these items were likely taken by whoever went through my bag."
Pros: "Rebooked before we got inside"
Cons: "Landed early but were left on the taxi way for nearly an hour while the gate wasn't ready. The first gate had a plane at it with "mechanical issues". Then it took about 30 minutes to get a different gate. Why do they give short layovers when their performance is not stellar?"
Pros: "I liked that you could watch TV and movies from your personal device without a charge."
Cons: "That the flight was delayed."
Pros: "I did not die"
Cons: "planes were old, they lost my checked bags, the seats did not recline on a 5 hours flight, the movie was the same for everyone on the plane, food was a disgrace, seats were so small I was pretty much bitting my knees the whole trip. Overall, I am ever flying with American Airlines or Latam ever again."
Pros: "The attendants helped you with all your needs. They were professional and fluent in the languages necessary to help the passengers. Very impressed"
Cons: "Good was good. Snacks and beverages were awesome."
Pros: "The boarding process was easy and the seats were extra comfortable"
Pros: "Nothing, worse customer service also"
Cons: "Everything, we lost our connections, they didn't help us out with our next flight"
Pros: "I fell asleep and missed dinner. When I woke up one of the stuff came up to me and asked me if I would like to eat something and went especially for me and got me the the dinner portion. Although we had a delay I was informed promptly and the staff apologized for my inconvenience. The airline took responsibility and did not blame the delay on other factors. Thanks for being honest"
Cons: "I had a 6 hour layover in London but the American Airlines still couldn't get my bags from terminal 5 to terminal 3 and i flew into Miami without my bags! Thank you for making my life harder!"
Cons: "HORRIBLE experience. I had a flight delay that forced me to reschedule to a flight the following morning and caused me to pay for an overnight at a hotel; none of the staff seemed to care whatsoever about their customers' travel plans or experience, giving us little to no information up to the point of canceling our flight, and doing even less to accommodate when plans were foiled. I honestly am waiting for a refund at this point. Terrible trip with American Airlines."
Cons: "Super old planes, couldn't control a/c or had a tv."
Pros: "Great choices of movies and the system was good"
Cons: "the food was awful and the crew seemed stressed out and not flexible at all."
Pros: "The only good part was that I had no one sitting next to me"
Cons: "We had a 8 hour delay in Lima and the customer service was terrible. I did not know what was going on for hours on end and they keep giving all the passengers the loop around. I work in the hospitality industry and this isn't the way to treat your paying customers"
Pros: "Nice flight attendants!!"
Cons: "We boarded an hour late with no explanation then left even later because we were so far back on the run way. Also the last checking me in was not the kindest! Nor was the man who scanned my ticket to go on the plane."
Pros: "Getting to my seat was overall the best experience. Out side of the finally walking onto the plane and sitting down, over an hour late, it was less than mediocre."
Cons: "If the plane was on time and didn't run an hour and 20 Ish minutes late, it would have been fine, except for the blinking over head reading light that would flash in my face every 20/30 seconds that could not be turned off being due to, as the flight attendant said, "they all do that"."
Pros: "Arrived early and flight wasn't packed."
Pros: "Flight crew was peofessional"
Cons: "First flight was delayed. Delay not related to weather. American refused to provide hotel. the provided hotel and meal voucher for a fellow traveler on same flight who missed his connection. I was told he was accommodated because he is priority. When asked how I become priority I was told "he spends more money and flies more often." To me that means as a customer I am not a priority to American Airlines."
Pros: "The inflight crew was outstanding!"
Pros: "Puntuality in both fly's"
Pros: "Value for money"
Cons: "The staff doesn't hold passengers accountable to carry on bag size and additional bags. It results in cabin luggage storage being full before 3/4ths of the passengers board."
Pros: "Exit row seating."
Pros: "entertainment displays on the back of every seat headrest. Nice room on Main Cabin Xtra, even with someone in the middle seat."
Cons: "1 of the flight attendants was pushy(older caucasian lady)"
Pros: "The guy at the check in counter was awesome, even though his English wasn't great. He upgraded me to the exit row seats since my legs are long; usually you need to pay for this. The seats were huge and comfortable, though the arm rests didn't move, so you could stretch out (the flight wasn't that full)."
Cons: "One flight attendant was basically rude to everyone. She was so comically unfriendly that people on the plane were actually mocking her (for good reason). She refused to explain to us how the emergent slide worked. We asked because the visual instructions on the door were different from those in the seat back pamphlet. In fact, I still don't know which directions are the correct ones (they were contradictory)."
Pros: "Boarding and baggage."
Cons: "This was a long non-stop flight from Miami to Denver. Over 4 hours. So I took the plunge and bought first class. I always fly first class on any flight over 2 hours. However, I was disappointed. The food was so-so and insufficient. The drinks were also not enough. The video displays were small and poorly located for the movie. The seats seemed uncomfortable. All and all I have come to expect a better experience from American Airlines in First Class. The ticket was expensive."
Pros: "We flew directly from Madrid to Miami with IBERIA"
Pros: "Business class comfort was a huge difference! The seat, space entertainment was great."
Cons: "Food not great. Priority line not separate for boarding. If you don't board right away when first called, you get stuck behind everyone else boarding. Those that have higher boarding numbers stand around blocking the line and no announcement ever made to remain away from line."
Pros: "Right on time."
Cons: "The aircondition was extremely cold. I was freezing"
Cons: "Too many delays Seats too cramped Too much crowding at boarding ...need a single file roped off lines for boarding passengers by group numbers so there would be less shoving, K coming people down, and stepping on feet."
Pros: "Premium space"
Pros: "Easy boarding, nice & quiet customers & crew & darkness made it easy to sleep a bit on this red-eye flight."
Cons: "Lots of turbulence."
Pros: "Handicap boarded with sufficient extra time"
Cons: "Not enough room."
Pros: "Enterteiment was Very good. Plane New."
Cons: "Attendants did not give me coffee. Just yougurt. Nobody offered. But esse offered to Others."
Pros: "Fomos atendidos pelo JIM ao fazer o check in e despachar as malas e adoramos o atendimento. Muito simpático e gentil."
Pros: "Modern plane"
Cons: "Required to board bus for a half minute a ride to get on plane in front of "gate". Business class only 8 smallish seats. Economy have was as cramped as ever. Long restroom lines."
Cons: "Person on my seat on previous flight puked and it had not been cleaned up. Puke in the seat tray and on the floor. My personal bag had pile all over it. Yuck."
Cons: "Have not leave DFW plane was canceled and standing more than hour to get the next fight and have not get a seat yet"
Pros: "Crew cordiality"
Cons: "Comfort of the seats, could not recline"
Pros: "Friendly staff at the gate, also the crew as goodl"
Cons: "Don't need 2.5 hours delay to start my vacation. We finally checked in at our hotel at 01:00am....."
Pros: "Checking in with kiosk was easy. Boarding went quickly. Seats had adequate space."
Cons: "Older plane than the one going down. No seat back entertainment. Typical mini bag of pretzels and a drink."
Pros: "The flight was smooth and uneventful."
Cons: "The crew did not seem to be in the best mood."
Pros: "30- minutes early"
Pros: "the crew was pretty good and very communicative about delays."
Cons: "It was a rough flight- too many ground delays before take off and more delays at arrival gates. The flight faced stiff headwinds which made for a basic delay but that can't be helped."
Cons: "Horrible service in orlando . Super delayed departing and arriving . Luggage was delayed as well . No responsw from customer service neither . Never again"
Pros: "Flight was timely"
Cons: "Luggage was filthy dirty and damaged. It was not this way at the start of the trip."
Pros: "Cheap flight, great timing of flights, ease of boarding, on time arrival and departure, friendly staff, fair space for luggage, clean lavs"
Cons: "TINY seats, slightly too expensive bag fee"
Pros: "On time departure. Early arrival"
Cons: "Luggage took very long time to appear"
Cons: "If you board in standard coach it is a mess getting onto the plane. There is no organization to getting your boarding pass scanned. The price is very reasonable for a short flight."
Pros: "rate ticket"
Cons: "service minimal, crew not that friendly, just ok size of suitcase is stupid for international travellers. every suitcase is bigger than dims given"
Pros: "Will not seek out Frontier airlines. Way to many "surprise" charges. Awful flight ... very uncomfortable despite paying $50 for extra leg room seat (C1) Long delay (45 min) getting bags."
Cons: "Total bs they charge $40 for a carryon!! After paying $300 for a flight from Philadelphia to Orlando. Also charged $16 for a standard seat!! Will never fly with them again."
Pros: "Low fare"
Cons: "High baggage costs for checked AND CARRY-ON bags, add on fees for everything, seats don't recline. I'll use a full service airline next trip. I will say the aircraft were new and clean and, they were very accommodating about a legal handgun in my checked baggage."
Pros: "A flight attendant didn't let me stand near the restroom, but she called me back when the restroom is free,and was fair to me even though other people tried to get in line in front of me."
Cons: "The carpet in the airplane needed to be vacuumed. We had to sit on the runway for a long time, and then we finally took off and the take off was pretty rocky. It would have been nice if we could've gotten more communication About why we were delayed for so long. It also would've been nice if the pilot would have explained why we had so much turbulence. It would have been nice to see the pilot too. Plus this fasten your seatbelt sign was on for a very long time because a taxiing for a long time and then waiting to get to cruising altitude, so it would have been nice to have a estimated time of when that sign would have been off. I was dying to use the restroom for over an hour."
Cons: "Cabin was pretty dirty and not well managed."
Pros: "Price, On-time flight, quick boarding process"
Cons: "Paying additional for a carry-on bag, flight attendants were not friendly, juice/coffee is not complimentary"
Cons: "Seats were to hard and don't lay back"
Pros: "Everyone was extremely friendly and helpful!!!"
Pros: "Flight staff was nice."
Cons: "Seats were awful as was the mini tray tables"
Pros: "The crew were ok"
Cons: "Boarding , no entertainment , no food on a flight through lunch time , seats don't recline .. HORRIBLE !!, never told me the charge to check in bags ahead of time .."
Pros: "Great prices and way better flight experience than I was expecting after reading other reviews. Seats don't recline but are still comfortable."
Cons: "Flight was delayed and no updates were given. Upon arrival, our checked bags took an hour to get to the carousel. Again, no updates at all."
Cons: "The flight & staff were fine . The extra charges for baggage , a regular seat & any food except water was in my opinion underhanded in terms of advertising the cheap cost of the airline ticket . All of these hidden charges should be disclosed up front when booking . How expensive could it be to offer nuts or crackers & a beverage ? And hope ridiculous to issue an Airline Ticket and then when choosing a seat , a standard seat to be charged $12.00 ?? Will not use this booking site again and probably will avoid Frontier A tricked customer"
Cons: "Charging ridiculous amounts for a carryon...60 dollars is ridiculous! Never again."
Pros: "Crew was fantastic great attitudes."
Cons: "Literally Everything else was horrid. The seats reminded me of plastic seats from grade school with a 1 inch cushion. My lower back is currently screaming in pain. The flight was cheap to book but what they didn't tell you when you booked is that you have to pay for carry on. I expect having to pay for checked in luggage but carry ons?? That you have to carry on yourself? And also different from literally every other airline, you have to pay to pick your seats! So yes i paid cheap for a flight but every other generally standard thing cost extra. A can of soda is 2$ which made me laugh so for entertainment there's that. Also loved that when my flight arrived at the gate there was no landing crew to receive us. The captain said either they forgot or they didn't know we were coming. Had to wait for an alternate crew."
Pros: "nonstop point to point flight."
Cons: "This was an early morning flight and myself and others just wanted to travel in peace. The PA announcements were like being at a bullfight. The announcements were so loud that it was painful. Also, the flight was about 40% full yet they had us all bunched together in a few rows, I asked to move and moved to an empty row."
Pros: "The crew was very friendly"
Cons: "This was my first flight with Frontier. I didn't know that the seats do not recline, there is no wifi, and you have to pay extra for literally everything. I didn't realize that you had to pay extra for all bags (I've never heard of anyone charging extra for a carry on) when I purchased my ticket. I chose Frontier due to the affordability of the fare, however once the extra fees are taken into consideration, this was no longer the lowest price available, and there was certainly no other reason to make this airline stand out as preferable over other airlines."
Cons: "Flight was delayed and customer service was lousy."
Cons: "Didn't tell me I needed to pay for my carry on until I checked in."
Pros: "Leg space"
Cons: "That baggage and any seat at a price attached. A lot of hidden fees"
Pros: "Cheap rate"
Cons: "$40 for a carry on??!? Very cramped, smallest tray table you've ever seen!!"
Pros: "Nice staff - clean, new plane. Comfortable seats."
Cons: "The tray tables do not extend far enough from the seat which made it very hard to do computer work. The PA system had a lot of feedback !"
Cons: "the flight left 120mins late"
Pros: "Let us know:we need do that before book tickets!"
Pros: "Quick boarding"
Cons: "They lost my luggage, their planes are highly uncomfortable, and they charge for everything from your seat to even a snack."
Cons: "Charged 60$ for seating my wife and I together in the last row with seats that don't recline right next to the restroom!!! Kudos frontier we are never flying you again"
Cons: "I arrived 75 minutes before my flight and I was not let on because they had overbooked. I was flying in to be apart of a wedding proposal the following morning. The only option they gave me was to move it two days later. I had to pay more money to buy a southwest flight that still got me in late because they would only cover a portion of it. Will never fly with them again. Absurd that they wouldn't do more."
Pros: "The Rate was Great. Everything went on time and smooth. I'm looking to book to Florida with them again"
Pros: "Ground crew missed rehearsal dinner to stay with us 6hrs"
Cons: "No heads up. Checked in 1.45hrs early & they new we were delayed but didn't say anything. Left 6 hrs late. Arrive at Disney with a 5 yr old at 1:00 am instead of 7:00 pm. If you would have been honest and proactive with Indianapolis we would have been fine. Better off to tweet your problem. Call=hold. Locals=in the dark. $15 food credit each is a good start. $100 each emailed so quickly is impressive but it's a credit to a bare bones airline that charges you for a water after their 6 hrs issue. Could have made snacks and non alc drinks free. NO NO NO. We had to pay another $11 for water, apple juice, food and GL of wine. SERIOUSLY. WANT TO MAKE IT RIGHT??? Missed several opportunities for "Little things that count". Give all $300 to one of us for a free ticket-we won't be flying with our grandson again. I will give you a chance to fix that. Not a threat a promise."
Cons: "Sears were not that comfortable and didn't recline"
Pros: "Smooth once on it."
Cons: "5.5 hour delay for "broken plane". All we got was a meal voucher and supposedly 100 bucks. Many of us missed reservations for more than that."
Pros: "Comfortable seats, great staff, easy boarding directions. Overall great flight."
Pros: "Flight was fine."
Cons: "Cost of bags, cost of snacks. Small water. One restroom out in back."
Cons: "My light didn't work so I had to switch seat to read. The crew did NOT come around to ask for drinks or snacks."
Cons: "Cancelled my flight and lost a day with my son."
Pros: "The price"
Cons: "The extra cost for everything including picking your seat"
Pros: "1. Easier to board because much fewer luggage is brought on board. This is because they charge $40 each for the larger carry-ons. The smaller item (fits under the seat) is free. Best way is to check a large bag ($30 when paid in advance), which is cheaper than the carry-on. This is all made very clear on the website. 2. Also, we did not pay extra for a seat assignment, to see what we were given. In both flights, we were given decent seats together. 3. Crew very nice. 4. Very smooth landings."
Cons: "1. The seats don't recline. 2. The tray table is very small (about 4"), so your book or laptop won't fit on it. 3. Seemed to take a long time for the luggage to appear. 4. Frontier doesn't participate in TSA Pre-Check, so you have to go through the long security lines."
Pros: "Nothing. It was crowded and hot. Haven't been that hot in a plane since flying in a Piper without air years ago."
Cons: "Flight was well over 2 hours late getting to Orlando causing me to miss my connecting flight to Brazil. Consequently I'm trying to sleep in a chair in the terminal of MCO because Frontier wouldn't step up to the plate and help with a hotel, let alone pay the $250 it's going to cost me to re-ticket my trip. I can't afford that. God only knows when or if I'll ever reach Brazil. So much for my Dream Vacation. Never, ever do I plan on flying them again."
Cons: "I have never taken a flight where I had to pay to get a seat assigned and then pay a fee for my CARRY ON BAG. The ticket price seemed to be a good deal. All the additional costs made it so that I will likely never fly Frontier again!!"
Cons: "Again, the seats are just ridiculously uncomfortable. My back felt sore and stiff the entire flight and I only rested after taking 5 pain killers at once. Still stiff and sore the following days after the flight! I paid an extra $50 for the best upgrade and the seat doesn't even recline!!! WTF??"
Pros: "None specific"
Pros: "Easy airport, on time flight. Everyone polite"
Cons: "All the extra charges! Charging lfor a bag?!?! Who travels without taking a bag? Pricing seems deceitful, should just raise price to include bags and seat."
Cons: "If the flight wasn’t so packed"
Cons: "Baggage claim took over 1.5. That’s unacceptable"
Cons: "More comfortable seats"
Pros: "I like that it’s cheap"
Cons: "Plane could have at least been on time, it was delayed an hour, gate changed with barely an announcement, boarding took much longer than it should have. If gates are going to change gate crew should be notifying awaiting passengers as soon as they have confirmed gate change with airport."
Pros: "Our seating pass was upgraded at the terminal at no extra cost."
Cons: "Window seats would have been better."
Pros: "Efficient crew, arrive early, smooth landing."
Pros: "Got there safely"
Cons: "Cramped, disorganized seating. No fault of the airline but sat next to rude, loud and unhygienic travelers. The check-in process was awful as well. I approached the Spirit counter because I was having trouble with my app. When I asked for assistance the girl at the desk only said and repeated "boarding passes must be printed at the kiosk" as if she didnt want to be bothered or that's all she knew how to say."
Pros: "On time flight"
Cons: "Lounge restrictions, most airlines let us take a carry on and a personal item with no cost"
Pros: "Everything was easy. From checking in on flight to crew being so friendly and human. Great flight!"
Cons: "Having to wait 45 minutes for baggage"
Pros: "outbtoundflight 4+ hours late inbound flight 2.5 hours late never even offered passengers water"
Pros: "The plane was very clean and crew was okay."
Cons: "No explanation about delay and horrible check in process. There were very few announcements about boarding."
Pros: "Fun staff, friendly service, on time."
Pros: "They customer service was amazing. Everyone polite and very accommodating."
Cons: "The seats were uncomfortable and didn’t recline"
Pros: "Comfortable seating with the $50 increase for the bigger seats with extra leg room."
Cons: "Nice flight...but the two plus hour delay was awful."
Pros: "Helpful with wheelchair, On time..staff on flight good ,staff at checking in rude"
Cons: "Really ?!!!not only have to pay for carry on but then get whacked with 3$ soda and no peanuts....bs"
Cons: "Plane was maybe 1/2 full. Almost everyone was jammed 6 across in the back third of plane. Front empty. Could only move 4 seats up or back after takeoff. Ridiculous. Finally stewardess said we could move elsewhere. Thank god."
Pros: "Direct flight"
Cons: "Tight seats, no recline, charges for every single thing"
Cons: "Didn't like the waititn for the luggage"
Cons: "There is no hot or any complementary food. There is no entertainment provided on Spirit planes."
Pros: "Efficient flight, everything was on time or even a few minutes earlier"
Cons: "The flight to Orlando was awesome since the airplane seats were very roomy but coming back to Hartford the airplane seats were smaller/another type of jet."
Pros: "The flight crew were very good and informative. The plane took off on time and landed earlier than expected. The seats we chose were comfortable but a little expensive. Boarding was easy."
Cons: "To choose your seats was a little expensive and the baggage costs were way too much for a couple going on vacation for a week with one checked bag."
Cons: "At least water should be free"
Pros: "Overall positive experience with boarding and in flight. Might have gotten lucky but my flight was very peaceful and arrived 40 minutes early."
Cons: "Spirit airlines isn't up front with their baggage fees and everything that is not included in your original ticket price. After 200 to book I had to pay an additional 40 each way for my one checked bag, 20 to pick a seat next to my travel companion ect. Without the early check in it's even more. Would have rather known the expenses before the 24 the early check in, might have booked a different carrier. Just felt deceived by all the add-on fees after booking"
Cons: "Chairs just I little hard"
Cons: "I didnt like the $50 charge for each suitcase. I didnt like that they charged $3 for a snack and another $3 for a soda! The 45 minute wait to get our suitcases was crazy."
Pros: "On time and reasonably priced"
Cons: "Bag fees are steep with only 40 pounds allowed before another $30 increase over 40..."
Cons: "I had to postpone my trip and was hit with all kinds of penalties from Spirit Air."
Pros: "On my way to Bradley(Hartford) the flight wasn’t full, there were empty seats!! I sat in the first row behind the cockpit, the seats were extremely comfortable, wide, and a lot of legroom. My return trip to Orlando I sat behind the spacious seats in a row of three, in the middle seat, a little cramped. There was an empty row behind us, an elderly lady took the window seat, I asked if I could take the aisle seat, the stewardess said no because of a weight balance, another woman was allowed to take the seat!! I still like the airline, and would fly it again."
Pros: "The flight attendants were helpful, had a great sense of humor and I felt really good boarding."
Cons: "The seats aren’t the best, it’s too close for comfort but you get what you pay for."
Cons: "Finally landed after leaving late. Sat 20 feet from gate for about 30 minuets"
Pros: "Nonstop flight at a good initial price"
Cons: "Fees for everything imaginable, thus erasing any low fare benefit, and NEGATIVE leg room"
Pros: "Friendly staff. Good take off and great landing"
Cons: "Confusing rules"
Pros: "On time, crew was great, check in was easy, passenger cost excellent."
Cons: "Bag cost. $50 at check in. Didn’t even see the option to pay for it when I booked the flight. Maybe I missed it but if so it wasn’t obvious like it is at other airline bookings."
Pros: "Staff was very receptive to us on our honeymoon"
Cons: "Staff was friendly"
Pros: "The whole experience from checking in, to departure when smooth. No waiting time."
Cons: "It was a smooth flight, and early which is a plus."
Pros: "Friendly crew"
Cons: "Baggage check.. computer was down.. 2 people checking & 4 standing around while the line got longer & the flightvtime was getting closer.."
Cons: "I checked in online and thought I was all set but once I got to the airport still had to wait in line because I was checking a bag. What is the point of having the set up if there is no staff to facilitate drop and go checked bags?"
Cons: "I was given no warning that we would need to pay over $50 per bag at the airport! I was shocked and unhappy."
Pros: "The price was okay; attendants pleasant"
Cons: "cramped, loud cabin noise, glad it was over and am nervous about return trip; I've heard about many flight issues; not feeling confident"
Pros: "Ease price trip time overall great! Would do again!"
Pros: "No delays; professional, courteous, and pleasant flight crew."
Cons: "Absolutely no leg room, and I wish both armrests raised for the aisle seat. Luggage prices are exorbitant, but considering how cheap the flight was, I'm neither shocked nor particularly annoyed."
Pros: "Was not over booked or packed"
Cons: "No entertainment on board"
Pros: "My seat had more room than I expected."
Cons: "Flight crew was obnoxious, disrespectful, and rude. This only encouraged similar behaviors from passengers. And of course paying for carry-ons? Never again."
Pros: "Polite staff. Fast flight"
Cons: "I think charging someone $57 to carry their own carry on luggage is despicable. Sure it was last minute, at the airport but I was unawares of the ridiculous policies your company holds. It will be my first and last flight with this airline. Shame, I was very excited about the low price. I wouldn't even mind paying the total fees I paid, if it was upfront. Instead I felt swindled. Nickeled and dimed to death. Want more glowing reviews? Change your insane baggage policies."
Pros: "On time flight Courteous crew Easy boarding"
Cons: "Having to pay for snacks & beverages Having to pay for carry on luggage"
Cons: "Incosieity between web site and actually at airport"
Pros: "Staff from check-in to in-flight was exceptionally cheerful and cooperative!"
Cons: "Spirit airlines is the worst airlines by showing cheap ticket prices, but then charges you for getting a seat and carry-on bags. Their customer service is just as bad. Had a medical emergency and a family member had to be taken to the emergency room on the departure day and although the ticket was unrefundable they gave me a stinken $60 credit that has to be booked in the next month. Unlike the other airlines I was flying back on that gave me a FULL credit of the unrefundable ticket price to be used within the next year! Kudos to American Airlines!!"
Airlines flying from Hartford Bradley Intl have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Hartford Bradley Intl
Masks required on board, masks provided on flights from Hartford Bradley Intl
Social distancing seating
Middle seats unavailable to book on flights from Hartford Bradley Intl
Testing for antibodies, testing for symptoms for flights from Hartford Bradley Intl
Waiving of change fees. Search flexible flights from Hartford Bradley Intl