Daily cleaning, installation of cabin HEPA filters on flights from Hartford to Virginia
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 3h 25m
The cheapest ticket to Virginia from Hartford found in the last 72 hours was $108 one-way, and $157 round-trip. The most popular route is from Hartford to Norfolk, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $111.
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With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Cons: "Didn’t board back to front, I know the flights are packed, but it’s still faster and safer. Flight was delayed because of a bag count? How long can it take to empty it and re-pack it?"
Pros: "Jetblue is just amazing, lots of smiles, tv, free fast WiFi , free snacks and drinks !"
Cons: "More flights out of RIC."
Pros: "The movies on plane"
Cons: "Everything else- the flight was delayed 6 hours to my trip and 3 hours from my trip."
Pros: "The crew was wonderful. They were quick to help when needed."
Cons: "The plug that connects to the headset was broken. The selection of movies could be better. Needed more family oriented programs."
Cons: "Our flight was delayed an hour"
Pros: "Spacious seats. Friendly crew."
Cons: "A lot of announcements on PA. Made it difficult to rest/sleep"
Cons: "Tv selection"
Pros: "Lots of legroom."
Cons: "the tv's wouldn't work at first"
Cons: "If the flight was not delayed for so long"
Cons: "3 hour delay."
Cons: "Great flight"
Pros: "Pleasant crew"
Pros: "Wonderful service; very helpful with wheelchair assist from arrival at check-in to getting on and off the plane. Pleasant staff all around. Thank you."
Cons: "Flight was delayed"
Cons: "No explanation given for delay."
Cons: "Why are all your flights delayed? It’s ridiculous."
Pros: "Sat on the runway for 50 minutes after a 35 minute delay. Was very uncomfortable. Not happy."
Pros: "Everything was smooth and went as desired. All staff pleasant and helpful. Kept informed every step of the way. Airplane comfy and clean."
Pros: "Friendly staff"
Cons: "The chair was broken and keep going back"
Pros: "Landed much earlier than expected!"
Pros: "Leg room entertainment and coffee"
Cons: "Three hour wait on plane due to maintenance issue. Pilot kept stating he thought it would be resolved in 15-20 minute. We were given water but not offered anything else. We were not given option to get off the plane nor given any compensation or good will gesture like a 25 Voucher etc. I was disappointed withJet Blue."
Cons: "Made it to my destination 2 hours later."
Cons: "Had to pick up gate-checked bag at carousel. But it arrived quickly."
Cons: "We were delayed for over two hours."
Pros: "The attendants are the stars in this company. I like to go with JetBlue because of their service."
Cons: "No tv, bad seats, they feel extremely worn out, and one would think that flights from SJU to BDL would be okay but man it breaks your back and your neck."
Pros: "Left right on time."
Pros: "JetBlue has the best snack options."
Pros: "lots of room."
Cons: "not one thing all good"
Pros: "See ratings. I liked the crew, the boarding process and the tv options, the text messages about flight status and changes were helpful. Free headphones for my child when we boarded was nice"
Cons: "My chair was broken (arm rest padding came off and unable to recline) and flight was delayed. Buttons on the arm rest were not located well, my co passenger’s elbow kept changing the channel and volume. Free wings sticker for my child was poorly made"
Pros: "The flight wa on time, fast and safe."
Cons: "Everthing was fine"
Pros: "The professionalism of the crew while still having a good time and making it a great experience. Am a frequent flier and this is an airline I hope to travel on again very soon!"
Pros: "That I got home"
Cons: "It was bumpy and my mom is a very nervous person"
Pros: "If you have amazon prime, free wifi, any of amazon streaming service!"
Cons: "Food options, but, who has good food on an airplane?"
Pros: "more leg room, real snacks"
Cons: "horrible sound quality on the in flight movies/TV"
Pros: "Crew was exceptional"
Pros: "Almost everything"
Cons: "No priority boarding for credit card holders"
Cons: "1/2 hr late"
Pros: "Got a TSA Pre Check stamp on my ticket to start, flight was on time and the crew was professional and very accommodating."
Pros: "Friendly polite crew, good takeoff and landing, little turbulence. Our flight was delayed, but only by half an hour."
Cons: "Having to pay twice because I'm a person of size and hang only little over when most of the back of the plane was empty. I can see having to pay for the seat to reserve it, and having to pay if I'm using 2 seats and the plane is full otherwise, but if the flight isn't full, I should be able to get a refund for one of the seats. It's discrimination and it's not okay. Or, you know, have seats that fit all your customers. Also the SiriusXM sound was of extremely poor quality."
Pros: "On time"
Pros: "I just really appreciate the staff ,the attitudes are wonderful always there ready to help you. And the airplanes are very comfortable and roomy. And it seems like my flights are always on time or early."
Cons: "My trip of a lifetime to Peru (Choquequirao, Sacred Valley, Machu Picchu, Lake Titicaca) has been severely impacted because my luggage was not put on my flight. Computer record showed that I did not board despite my boarding pass being scanned and my passport number entered at the gate before I boarded. I left for a 6 day trek to Choquequirao, Peru without any of the gear that I needed for this trip. I had to acquire the bare minimum in a rush the night before leaving for the trek. I'm 10 days into my trip and still do not have my bag. Central baggage claim has been less than sympathetic and not at all proactive or helpful."
Pros: "Professional, friendly, always on-time or earl, nothing lost ever.. Smooth flight. Always the BEST!"
Pros: "I like that it was not a scary flight I felt safe the one by quickly the flight attendants were very friendly that you have TVs that there's Wi-Fi"
Cons: "I wish you had food snacks in your choice of snacks that are free"
Pros: "Space between seats and punctuality on flights."
Cons: "The flight was delayed, boarding was slow, you could not here the representative over the loudspeaker. Chairs were tight, very little room. They did not even give anything complimentary for the delay."
Pros: "It was a better trip than the one from Orlando to Hartford! Everything was great"
Pros: "On time departure and early arrival. Roomy seats."
Pros: "Peaceful in cabin"
Cons: "Blanket ,"
Pros: "Boarding was simple."
Cons: "Seat was trash."
Cons: "Seat power charger didn’t work"
Pros: "Crew could have been more helpful, had a 30 min layover and the gate was very far away. They could have told us directions"
Pros: "Very attentive staff"
Cons: "I have no complaints"
Cons: "If they had noticed the first plane was extremely hot before boarding everyone and leaving the gate and if once they found a new plane they had bothered to put fuel in it during the hour we deplaned, walked to a different terminal, and reboarded. Also, if they had passed out drinks or snacks during the flight."
Pros: "Flight was smooth"
Cons: "More leg room"
Cons: "K a y a k. Booked tickets on WestJet for us, but we were never told that check in and reservation was to be manage through delta so checkin was difficult and we ended up with poor seats because we were not given any advance notice"
Pros: "Great crew. Seat was not too bad."
Pros: "I liked the wide variety of movies and snacks available."
Cons: "The kid behind me wouldn't stop kicking my seat."
Pros: "Delta’s crew is always the best. On schedule"
Cons: "This was a 2 hour flight, some entertainment would be nice..."
Pros: "seats and entertainment was great"
Pros: "That I arrived safe."
Cons: "My seat didnt recline my back was in a lot of pain so was my neck. After getting to L.A at 9:52 a.m didn’t get out of the plane till 11:05 then the baggage claim was noted on carousel 2 when in fact it was carousel 3 when I asked a worker she said “I dont know ma’am” waved me off and kept walking. Terrible."
Pros: "New plane with great entertainment arrived 30 mins early"
Pros: "The crew was friendly and we arrived earlier than expected"
Cons: "Seats are too tight and too expensive to upgrade."
Cons: "No video screens and wi-fi was too slow to use"
Pros: "Quick flight"
Cons: "Not much space for Carry ons. Much smaller than most aircrafts"
Pros: "Friendly crew"
Cons: "Business class seats were short whdn lay flat. Metal footrest at the end made it uncomfortable to hang feet off the end. Little privacy"
Pros: "The plane was an older model but staff allowed main cabin to use 1sr class bathroom."
Cons: "The choices of free snacks were limited. They should also give more than 1 package of peanut."
Pros: "It was very quick! Great service."
Cons: "We need more food options and a little bit more legroom."
Pros: "Free movies available in flight"
Cons: "Airplane temp never comfortable Airline staff not friendly Wheelchair service terrible"
Pros: "Crew was friendly, flight ran on time."
Cons: "Can you make the seats any smaller? Cabin space is tight and for people who suffer from claustrophobia it makes it difficult traveling. More cabin space with raising the fares would be great!"
Pros: "Nothing really getting home"
Cons: "Freezing whole flight Coffee was warm not hot Lady in front of me never charged for her drink (beer)"
Pros: "Not much"
Cons: "Seats very uncomfortable no room to move"
Pros: "No waits, front desk personnel were helpful about baggage accommodations. Clear communications."
Cons: "No issues."
Pros: "Easy work trip and with the storms coming in I was able to get out early without fees"
Cons: "Snow storms. Not a fan."
Pros: "direct flight from bdl to cun."
Cons: "reclining seats that doesnt give much room to person behind recliner"
Pros: "The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!"
Pros: "Great pilot.."
Cons: "Jam packed too small and the lady flight attendant was to bossy and not that welcoming, she was more interested in being more of a drill sergeant than the comfort of the passengers"
Pros: "Great customer service"
Cons: "They said we would get there on time even though we took off late so that what we told our ride. Ended up about 30 minutes late. Did not like that."
Cons: "My toddler daughter became ill before departure and the crew was awful. They failed to provide me with hardly anything besides 2 blankets and a few remoistened hand wipes to clean up vomit and was very rude when I asked to change seats, even though there were at least 8 other seats open on the flight."
Pros: "During my experience on 19 November I encountered only wonderful crew members, from the gate attendants to the on-flight crew. Everyone was extremely helpful and kind."
Cons: "Earlier in the day when I was checking in, there was a prompt to be added to the list of volunteers to take a different flight should one of my later flights (it did not specify, I flew from DAY to ATL, and then ATL to ORF) was overbooked. My schedule was accommodating enough that I selected yes. In ATL I was called up as a potential volunteer as they needed 3 volunteers to take a later flight that day. I was told that I was not initially assigned a seat since I had earlier agreed to be a potential volunteer. I was okay with all of this. We were told that the decision would be made at the end of boarding, and we would know if our seats were needed. At the end of boarding they called for the 3 volunteers to board. I was the last one to board and was given my seat assignment. Once I got on the plane I saw that someone had already been assigned my seat and let a flight attendant know what had happened. I stood on the plane for about 10 minutes while the flight attendants and other crew members tried to figure out what had happened. My name was not listed under any cabin (main, comfort, etc) even though I had a ticket and a seat assignment. Eventually they had to open the doors again for me to get off the plan as there were no available seats. Once I got back to the gate podium I was booked on a later flight, as would have been the case had the normal course of action for volunteering to give up my seat taken place. Everyone was extremely helpful in trying to figure out what had happened, but it was still frustrating that it had to happen in that way. Luckily I don't believe the delay caused any major delay for the flight. In the end, things worked out fine, it just seems as though this is an issue that didn't need to happen."
Pros: "Crew was good. Flight was early."
Cons: "Poor booking experience."
Pros: "Absolutely nothing."
Cons: "These people are reprehensible. They refused to cancel and refund our tickets when the bride-to-be in a wedding we were supposed to go to was diagnosed with cancer and the wedding was cancelled. Every customer service person we dealt with was uncaring, incompetent, and completely useless."
Cons: "Delayed for 4 hours due to mechanical difficulties"
Pros: "The crew were professional and courteous"
Cons: "The fight was delayed multiple times, starting at a 5:44 takeoff and finally taking off around 9:15. It was delayed in 30 min increments, which made it hard to do anything else around the airport since I was constantly in a state of "about to board." A frustrating experience. No posts of extra snacks while waiting, or compensation or explanation of what caused the delay."
Pros: "Service was great, flight was excellent"
Pros: "Who could ask for more?"
Pros: "Delta auto-booked me so I didn't have that worry once I arrived in Atlanta."
Cons: "Their system gives too-short layovers so any delay at the point of origin means a risk of missing connections. Many people on my flight were worried about connections because Delta delayed our start by over 30 minutes to "change a switch," whatever that means. Then for passengers with short connection times, they should NEVER be seated in the rear of the plane when it takes 20-30 minutes for the rear-seated passengers. Not very consumer-oriented."
Pros: "Brand new plane"
Pros: "I would like the airline service to do more for our veterans. Especially the 100% disabled veterans"
Cons: "Seats not comfortable enough"
Pros: "Helpful attendants and speedy boarding."
Pros: "Boarding reasonably quickly; able to find overhead storage for my roll-on even in Zone 3; departed on time and arrived a little early."
Cons: "Very tightly packed; minimal comfort for the flight. MD-88 not as comfortable as the Airbus from Chi to Atl."
Pros: "Crew was nice and friendly."
Cons: "Plane was not cleaned well from the previous flight and looked dirty from being overlooked for so long. There was garbage in my seat back pocket and the overhead areas all looked dirty as if they were never cleaned at all."
Pros: "Friendly staff. On time departure and arrival."
Cons: "Flight cancelled at 8:30 p.m. the night before when we were going to bed at the airport. Ability to get rebooked a nightmare."
Cons: "No shoulder room"
Pros: "Length of flight was good, one of the flight attendants was very nice"
Cons: "Flight attendant arguing and having words with a passenger BEFORE the flight even took off was very alarming, the attendant had walked past the seat, we saw her face change, she halted and walked back to the passenger and a very heated and negative exchange ensued, then another flight attendant came out and threatened to evict the passenger from the flight, this was before the flight even took place .... all passengers were like just remove them already ... t his is a short flight and most of use were connecting from a long flight from overseas ...."
Cons: "The fact that we wait on the tarmac for an extended period of time before we were informed that we had too much fuel so we had to burn off fuel before we could take off."
Pros: "Nice attendants was the only thing good about this flight"
Cons: "Flight was very late causing problems for connection. Forced to check carryon due to poor storage. Seat instruction were in Spanish. Magazine was in Spanish. This is America and can’t it be in English."
Pros: "Crew was nice"
Cons: "Leaving airport on time would’ve been a pleasure"
Cons: "Seating is extra tight. I’m 6 feet tall and find American seats to be too closely packed together."
Pros: "Very competent flight attendant."
Cons: "Flight was a half hour late. Pilot could have communicated with passengers. Gate 35X at National Airport is a terrible situation. We go down stairs to deplane, then wait for a bus to take us to the terminal. Not acceptable."
Cons: "Nothing really needed to be better this time around"
Pros: "AA has good in flight entertainment"
Cons: "1+ hour delay, could’ve left on time"
Cons: "On time is always better, otherwise it was a good flight."
Pros: "Seat seemed smaller than previous flight BDL to MIA"
Cons: "On a short flight MIA to GCM AA has seat back screens. On longer flight BDL to MIA no seatback screens. Seems backwards logic!!"
Cons: "Better food"
Pros: "Convenient departure time originally"
Cons: "Late start due to needing more fuel because of weather at the destination. So after everyone had boarded, at the minute we were supposed to take off, they beg for 2 volunteers to get off the flight to compensate for the weight of the excess fuel. Eventually 2 people b3came annoyed enough to get off and take a $200 voucher (probably for another delayed flight.) so we were late taking off for that. At our destination there were clear sunn6 skies. Extra fuel was needed for that. So I was stuck in a seat the size of a child’s car seat for an extra 40 minutes? And when we could finally get off, my legs had fallen asleep ffrom being too squeezed in for that relatively short flight. When will the airlines focus on the passengers’ safety & comfort and not on excessive profits?"
Pros: "We arrived on time"
Cons: "Didn’t do beverage service and had to sit on the tarmac for a while for a maintenance issue before take off"
Pros: "The flight crew"
Cons: "Small space. Old plane. Tight seats."
Pros: "nothing good nothing bad, just ok."
Cons: "737 might as well be a cattle cart..."
Pros: "Nice crew"
Cons: "Flight was 55 minutes late leaving making me miss my connection home. Awesome."
Cons: "spending $600 on a one way flight with you today has been the worst experience and rip off ever! Delayed in Hartford 6 hours. Changed my layover flight in Dallas. Now Dallas delayed 1 hour."
Cons: "As above"
Pros: "When we left the gate"
Pros: "It works if you follow the rules."
Cons: "I could tell you how I liked it if I wasn’t sleeping inthe Ronald Reagan National Airport."
Pros: "Great light, great staff. They did not have any movies or music you could listen to, but everything else was fabulous."
Pros: "all around experience was good arrived in Charlotte early"
Cons: "Nothing to really say wasn't to bad to say..."
Cons: "No baggage controls from seat 18 to 28 no bags would fit. As we exited all the front rows we're waiting to get there bags stored in back of planes overhead bins. That's just not right, especially when they charge us extra to take a bag for overhead bins storage."
Pros: "courteous helpful & friendly crew and really great ground crew too"
Pros: "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
Cons: "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."
Pros: "Roomie seat"
Cons: "Made me Put my purse in back of plane"
Cons: "The boarding staff were very unprofessional. Will not fly American out of Reagan again."
Pros: "Rebooked before we got inside"
Cons: "Landed early but were left on the taxi way for nearly an hour while the gate wasn't ready. The first gate had a plane at it with "mechanical issues". Then it took about 30 minutes to get a different gate. Why do they give short layovers when their performance is not stellar?"
Pros: "I liked having in flight entertainment available. The flight crew was very friendly and allowed me to change seats once boarding was completed to be more comfortable."
Cons: "My only complaint was that it was a long time between pushing off from the gate and lift off but that was due to weather. Not the pilot's fault."
Pros: "Was on time, flight attendants very nice and professional"
Cons: "flight was overbooked good thing people volunteered to give up seats"
Pros: "Flight crew was peofessional"
Cons: "First flight was delayed. Delay not related to weather. American refused to provide hotel. the provided hotel and meal voucher for a fellow traveler on same flight who missed his connection. I was told he was accommodated because he is priority. When asked how I become priority I was told "he spends more money and flies more often." To me that means as a customer I am not a priority to American Airlines."
Cons: "i didn't like my seat 8c with no room to put stuff under the seat in front because there was no seat in front and its like theres even less leg room than a normal seat bc crew going up and down the aisle i had to really squeeze in"
Cons: "The flight was delayed, at not fault of the crew on board, however the flight attendants did very little to update the passengers on connecting flights and did not try to help in making the connecting flight aware that some passengers would be delayed. I missed my connection by MINUTES (I saw it still taxied at the gate) and they could not hold the plane for 5 passengers connecting. Awful service and procedures."
Cons: "Plane from BDL was delayed which led do a missed connection in DCA. Rebooked on the 335 pm flight which is 3 hours later than my original arrival time. Very inconvenient for me as I had previous plans."
Pros: "Service is excellent"
Cons: "I didn't like the seats are to small"
Pros: "Closer to home"
Cons: "Only pretzels were served. Crew was very nice. Friendly too!"
Cons: "-missed my connecting flight at 10pm due to weather. -waited in long line for customer service -received a phone number to book hotel -waited 30 minutes for shuttle -waited behind 8 people who checked into their rooms -when it was finally my turn they had not received my reservation and I was told to take a seat and wait, -eventually I called the booking number again, the call got dropped due to no service in the hotel lobby -I had to go outside to call after midnight! (a female alone) -finally after 45 minutes they received my reservation. -I didnt get to my room until 1am and had to get up at 5 to get the shuttle back to the airport -Frustrating and nerve racking experience"
Pros: "Nice plane. Great staff. 45 minutes of pleasure."
Pros: "I liked that the middle seat was open on my flight and that they checked my carry on for free because the plane was filled."
Cons: "I didn't like the minimal leg room. Also, there is no way to try and work on a computer anymore because of the lack of room."
Cons: "Was delayed for several hours then when the plane showed up the flight was cancelled. I was not given I decent deal I was put on a letter flight when in actually I made if home earlier because of a desk woman who noticed I she could help. I was given a small sandwhich it was already late at night. No place to stay nothing while stuck in Dallas. Ended up going to philly then Newport News."
Pros: "Entertainment screens were easy to use and fun. Crew was extraordinarily nice and attentive."
Cons: "Boarded 2 hours late due to the flight crew reaching the maximum amount of hours they can fly by law. American should be more aware of their employees' hours. Seats need better head rests. Menu needs more vegetarian options and the prices need to be lower."
Pros: "That the plane was on time .i was a passenger on Delta airlines when their system shut down so transferred to American"
Pros: "Got us in a little early. Nice smooth flight"
Pros: "It was on time. Crew was friendly."
Cons: "No direct flight to my destination. Cramped seating. Didn't realize end of plane seats don't lean back."
Pros: "The direct flight:"
Cons: "The hour and a half delay."
Pros: "Flight was on time, flight was good. Overall I was very happy with the overall fight experience."
Cons: "Seats weren't comfy, plus no entertainment and Wi-Fi."
Pros: "The seats were very comfortable.. the service was responsive and friendly!"
Cons: "The actual flying part was smooth.. and all that flying can be expected.. my only problems were with flying thru Chicago.."
Pros: "Nice attendant."
Cons: "Very late."
Cons: "Old plane"
Cons: "What happened to complimentary snacks?!"
Pros: "I would love to take off and make it to my destination next time instead of sit in the airport for 8 hours strung along by the employees saying the plane will be fixed."
Cons: "The seat in business class was small."
Cons: "Check in was with a new trainee and she was not sure how to put in our TSA - we got sent around to other people quite a bit. Plane was late and we almost did not make our connection in Dulles"
Pros: "All the flights were on time and the pilots terrific. They came on with information and advise. I especially liked the pilot on the travel from Hartford to Denver. he was humorous but very polite and congenial."
Pros: "On rime"
Pros: "Very little"
Cons: "Crowded planes, problems with efforts to upgrade, no room in the seat"
Pros: "It was ok"
Pros: "The trip home went without any delays and was quite pleasant. Everything worked out well and I have high praise for the service"
Cons: "Everything was fine. Nothing to complain."
Pros: "Everyone was pleasant."
Cons: "Delays due to staffing issues led to missed connection and 7 hour wait for next available flight."
Pros: "I did not like any part of the trap maybe when they offered us some preferences that was included in the fly that's about it"
Cons: "The flight was 3 hours delayed the text message updates said we're not accurate"
Pros: "No delays, kind people, fast flight, what's not to like?"
Cons: "No complementary food is provided. Just some mini snacks."
Pros: "The crew was nice"
Cons: "I was stuck between two very large men on a flight where there was apparently no air conditioning. I could barely breathe for how hot it was."
Pros: "I could not find anyplace on the United reservation to enter my TSA Pre check number. As a result, even thought I am 80, I had to wait in line and disrobe at Hartford CT airport."
Cons: "It would be helpful if Kayak or airlines could highlight or include the TSA Pre number automatically on check in."
Pros: "Boarding passes on my phone"
Cons: "The seats on the first plane were hard as a rock"
Pros: "The roominess of the sets on this plane were excellent and the stewardesses were very friendly and accommodating ."
Pros: "I like the television system"
Pros: "Early boarding for families"
Cons: "Ridiculously cramped bathrooms"
Pros: "Fast unloading of plane."
Cons: "Slow boarding, no snack choices."
Pros: "I liked that I personally wasn't beaten in the face"
Cons: "I don't like United. They can suck a fat one."
Cons: "Seat was very uncomfortable and window was tight on the shoulders."
Cons: "Flight was canceled and both service desk and over the phone customer service took over an hour so I paid out of pocket to rebook with another airline."
Pros: "Short lines, rapid boarding, on time, & courteous agents!!!"
Pros: "Everyone with United were courteous and professional. The flights were on time as well. Would fly with them again"
Pros: "I liked the fact another passenger was willing to switch seats so my husband and I could sit together."
Cons: "I didn't like the attitude received from the person at the desk at the gate. My husband and I looked at our tickets and were surprised to see the seat assignments I had chosen when I purchased the tickets were not there and instead the boarding pass said "see agent". She then assigned us seating in separate rows and handed us new boarding passes. No explanation. We looked at them and handed them right back and said no thank you, we had purchased tickets together. She said, "this flight has been oversold" and motioned for the next passenger to step up. This really upset my husband who told her, "Wait, we are not finished discussing this!" He went on to explain to her we purchased our tickets together with seat assignments - Together. She then said if we didn't reclaim them when checking in, 24 hours prior, the seats then became available again. What kind of logic is this?! Ugh! If I wanted to be treated like cattle I would have stuck with Southwest! We. It's back to Southwest for us. At least they are up front with their rules."
Pros: "Very nice flying out of Bradley. Flight was ahead of schedule (weather, of course, helped) Pilot was helpfully informative and friendly. Crew very pleasant."
Pros: "Thank you for making this connection available from charlottesville to dulles. It beat driving! Everyone was helpful"
Pros: "The weather in CT was inclement but the pilot made up time getting to DC and the connection to Seattle arrived ahead of schedule!"
Cons: "Plane was small ... Wifi not available on one flight"
Cons: "4 hour delay"
Pros: "The point where I got off the plane forever"
Cons: "Literally every thing else"
Pros: "The United app was awesome so I could watch movies on my phone during the flight."
Cons: "My first flight was delayed and caused me to miss my next flight which forced me to have to stay over night in a hotel and take a new flight the next morning. I had to pay for all the extra costs of the hotel, taxis and food. It was very frustrating that they didn't hold the plane just a few minutes since there were a lot of passengers ( including myself) who ran to the gate."
Pros: "It was ok"
Cons: "Very bery bumpy ride I had motion sickness"
Cons: "I didn't like that my flight was delayed for almost three hours from Dulles to Charlottesville. Apparently, from speaking with friends in the area, United has a horrible reputation for getting anywhere on time. Why couldn't they have just given us ground transportation and let us drive to Charlottesville? It would have been quicker!"
Pros: "Fight on time. Minimal turbulence. Effecient flight sttendants"
Cons: "Pesky kid sitting next to me who cried, whined & spilled his orange juice on me!!"
Pros: "Appreciated that they didn't stick us in a 95 degree aircraft."
Cons: "Didn't like the 2 hour delay, but things happen."
Pros: "The United Wi-Fi that I paid for with my frequent flyer miles and the free entertainment via the United App"
Pros: "sufficient space for luggage overhead"
Cons: "too much chatter among crew, especially during boarding and disembarking rest rooms too small - claustrophobic additional, and roomier rest rooms could help wish announcements could be delivered more slowly, better enunciated, and less slurred; often cannot be understood; one often has to guess the meaning more smiles and friendlier tones and attitude could help having window seat can be very inconvenient when leaving one's seat"
Cons: "Flight was bumpy all the way to Newark , didn't like that"
Pros: "Quick short sweet flight"
Cons: "Boarding late"
Pros: "Nothing about this leg of my trip was likeable"
Cons: "The layover went from being 47 minutes to 4 hours had to changed gates only to sit 3 more hours after the first intial hour at the first gate and communication was not the greatest to say the least then when we finally did board we were filled to capacity they couldn't fit all the luggage we sat an additional 30 on the plane before take off... The experience for the last leg of my trip was more than enough to keep me from using United again, most unorganized company I've ever seen... Other customers were telling me that they have to fly United regularly for work and this wasn't an uncommon thing for them compared to other companies they use"
Pros: "They checked my carry on at the gate in Hartford and said it would go through to me final destination and it wasn't in Cincinnati when I arrived. In fact that was yesterday and I still don't have my luggage."
Pros: "Flight crew apologized for delayed flight and minimal amount of food / drink available on flight."
Cons: "Plane several hrs. late. Missed connecting flight to Sacramento. Flying to attend my Father's funeral. Ended up flying to SFO so I could be within reach of drive to Fresno. Now have had to pay for hotel near SFO because of late arrival. Also having to pay $200 extra for rental car because return flight departs from Sacramento and not able to return rental car from originating rental location."
Pros: "Not much."
Cons: "The security inspection had not been conducted and the boarding was greatly delayed, people had already boarded and had to deboard for the inspection to take place."
Cons: "Flight was cancelled. Stayed on hold for over 2 hours to rebook."
Pros: "Crew was good and flight was fine."
Cons: "I would like to say that I wish your company cared more about people during this troubling time dealing with COVID situations. Your plane was jam packed with people in the front half, and the last 8 rows of the plane had nobody in the seats. I thought we were supposed to stay distanced as best as possible but I think you should really reevaluate how your system works."
Pros: "30- minutes early"
Cons: "I did not like that we had to pay for a drink or anything. The flight was uncomfortable no space and just not what I thought. First and last time flying frontier"
Pros: "the crew was pretty good and very communicative about delays."
Cons: "It was a rough flight- too many ground delays before take off and more delays at arrival gates. The flight faced stiff headwinds which made for a basic delay but that can't be helped."
Cons: "Horrible service in orlando . Super delayed departing and arriving . Luggage was delayed as well . No responsw from customer service neither . Never again"
Pros: "Ticket agent and crew were very friendly and professional"
Cons: "Downloaded the Frontier app, but could not get my boarding pass. Had to go to ticket agent at airport. Baggage charges confusing."
Pros: "Crews were good"
Cons: "Restroom smells awlful"
Pros: "Flight from Hartford to Denver was excellent. First time flying From brier so I was unaware that snacks only were available for purchase so I arrived very hungry in Denver."
Cons: "Flight attendant was somewhat rude when I had to make a run for the bathroom when the fasten seatbelt sign was on, but I couldn’t delay. Had to wait until they finished serving water instead of pushing their cart forward so I could return to my seat. Shortly after, the pilot made an announcement to please be respectful of the fasten seatbelt sign. I’m a seasoned and obedient passenger but sometimes the need for a trip to the bathroom is immediate. I think the flight attendant could have been a little nicer about it."
Pros: "Crew was super pleasant and chipper. Passengers seemed to have a handle on how to board in a timely manner."
Cons: "Management could schedule time for maintenance software updates so as not to affect departure time. We were 20 minutes delayed."
Pros: "Low price and on time"
Cons: "More legroom, free carry ons would be nice. Pet fee of $75 is high."
Cons: "The seats are very uncomfortable for a long flight."
Pros: "Crew was friendly, the plane looked to be newer nice and clean amd flight waa on time"
Cons: "The one "personal" bag policy is insane! I was caught off guard and had to pay for a small carry $50 @ the counter before boarding. If I were aware I could've paid in advance for a lower price and brought a large suit case. Thank God it was a short, 2 hour, flighr because it was not a comfortable seating, it was VERY crammed! AND snack and/or drinks during flight are not complimentary. It was really hard to understanding the crew member giving the emergency instructions over the PA, had a very strong accent."
Pros: "Getting off the plane"
Cons: "Everything before that."
Cons: "Delayed take off with no reason explained, roughly an hour"
Pros: "Crew did fairly well under the circumstances. Clean aircraft."
Cons: "4 hour delay because frontier either doesn’t contract for or refuses to pay for deicing services in Phoenix. The pilot stated that Sky Harbor doesn’t have deicing services which I personally know to be false because southwest and delta both have deicing services and their is a deicing location at the airport. Instead we waited for the sun to thaw the airplane and further waited for a fuel truck afterwards. Only the first three rows have reclining seats that you pay extra for. I only recommend frontier for SHORT commutes, as the seats really are that uncomfortable with very little padding. NEVER AGAIN!"
Cons: "After Frontier charged me $50 for a carry-on bag absolutely nothing was good about the flight other than the 1:30 flight time. I couldn't wait to get off of the plane. Frontier charges you for every little thing. It is no wonder the exit row seats were empty too. They charged an extra $47.50 on the flight to Orlando so I opted out for the return flight. No more flights on Frontier for me."
Cons: "Cheep and with all the things I paid wxtra next time I will fly regular airlines"
Pros: "enough space to move around"
Cons: "I dislike that once I got to the airport in Cleveland before boarding schools go to Orlando they charge me $45 for a suitcase that if I would have painted with my ticket it would have been $25 and that's what it told me I had to pay at the airport if I wasn't going to pay it with my ticket it was only $25 not $45 so they charge me $45 and then when I went to board the plane to go in they tried to charge me $45 for a backpack that fits under the seat and wasn't a carry on then they charge like $3 for a can of soda I don't think I'll ever recommend Frontier to anyone or I would never travel again with them that is ridiculous being a disabled person and being taken advantage of is unacceptable"
Pros: "No frills but really good airfare. If traveling on a budget and can live without the basic frills it’s a great deal."
Cons: "No in flight entertainment, seats don’t recline."
Pros: "We got there safely."
Cons: "They made the flight more than an hour late so that 12 people could make a connection. I understand having some compassion, but more than an hour? What about the rest of us who, do to the sardine can nature of plane travel these days, had to all listen to each other call their appointment s and explain the delay? Also, they charge for nearly everything -- soda, checked luggage ($45 for one!), carry on. I won't choose Frontier again unless it's my only choice."
Pros: "schedule availability"
Cons: "Miserable seating. I paid for extra leg room but in my seat 1D THERE WAS LESS LEG ROOM THAN ANYWHERE ELSE ON THE PLANE. FRONTIER LIED ABOUT THE ADVANTAGE OF PAYING EXTRA FOR AN "UPGRADE". i WAS IN PAIN FOR THE ENTIRE FLIGHT. tELL THEIR CEO TO TRY SITTING WHERE I WAS. UNLESS HE IS A LITTLE PERSON HE WILL GET IT AFTER A COUPLE HOURS."
Pros: "Not much to like."
Cons: "Not much to like: late boarding, Late takeoff, Late arrival Smaller jet with 6 seats per row Not much to like."
Cons: "Flight was overbooked so they asked people to give up seats. Because of the overbooking, we were delayed in leaving by about 30 mins."
Cons: "Flight was delayed twice."
Pros: "I can't comment on what I liked because I didn't make the flight due to the check-in line being over 1 hr long."
Cons: "I didn't like any of it!"
Pros: "Not much...if you don't care about comfort or paying extra for everything that other airlines include or charge less for, this is the airline for you."
Cons: "This was my first frontier flight and I plan to not take them again. My total flight cost came out to be the same as a normal flight on better airlines after all was said and done. The base price of the flight is cheaper than others, but just know that the add-ons is where they get you. Paying for every little thing is absolutely ridiculous (60$ for checked bag round trip, seating assignments that ranged from $15-$27 but the type of seat or leg room does not change between those prices, only water was available for free...all other sodas and juices cost money). Be prepared to pay for your carry on as well if it doesn't fit under your seat infront of you. On top of this, the seats are like sitting in plastic folding chairs. No cushioning on seat or back and they do not recline, which makes paying extra for a seat even more frustrating. No wifi or in flight entertainment on board either...this is the 21st century, if other 'budget' airlines can provide the minimum of wifi then frontier should as well, to make up for everything I stated above. The flight attendants were fine, nothing spectacular though. I've had friendlier attendants on other flights. A man a few rows behind me threw up as we were preparing to land as well. I know this has nothing to do with the flight, but it was the first time I've had something like that occur on a flight."
Pros: "The crew was friendly, that was the only positive thing. Had to wait on the plane for 45 minutes before deboarding. My luggage was specified "oversized" and set aside without my knowledge. The seats were horribly uncomfortable and would not recline. Baggage fees are ridiculous. I'm avoiding Frontier at all costs in the future."
Cons: "Haven't left yet. Gouged on prices. Frontier can go die."
Pros: "Flight delayed 9plus hours. Ended up having to rebook my flight and miss important event."
Pros: "price was excellent"
Cons: "seats very uncomfortable charges for everything-checked bags/carry on bags/seat assignments/beverages/snacks"
Cons: "I forgot to ask for my trading card! I would have liked to get one :) Otherwise totally normal flight without problems"
Pros: "I was able to get to my destination safely."
Cons: "I'm not a big fan of Frontier and my flight was delayed. The seats normally have less leg room and the set up on the airplane is uncomfortable. I'm happy it was a quick flight."
Pros: "Nice plane, good flight, on time, entertaining flight attendants"
Cons: "seat comfort, extra fees, confusing fee pricing."
Pros: "Cheap, direct flight, nice staff in Pittsburgh"
Cons: "Add on charges, lost my bag, zero leg room"
Pros: "I thought the price of ticket was good. The non-stop was also very good. I do not like the lay overs."
Cons: "Price shown in search engine is not accurate. When you book the flight you are forced to choose a seat and every single seat on the airplane has an upcharge ($5 minimum but a lot more for the front of the plane). They also charge you to take a carry on ($60 at the gate). It was actually more money to carry a bag on that it was to check a bag. They artificially deflate their prices in search engines so they populate 1st and then up charge you when you get to the airport. The planes are dirty, seats are uncomfortable as the arms are still in your way when they fold up. I've now flown 3 times on frontier and the planes had terrible turbulence on the takeoff and landing. I have nothing good to say about my experience. Take another airline and at least you'll be paying the correct price up front, not weaseled into paying more when you check in for your flight."
Cons: "3 hour delay. Wait on the runway because the gate was full"
Pros: "Staff were nice."
Cons: "There wasn't much leg room and we felt very cramped. My son sat by a window seat and he was in terrible pain because he couldn't stretch out his legs. I didn't appreciate the fact that nothing is included in the price of the ticket: overhead carry ons, soda and coffee, seat assignments."
Cons: "No TSA Pre-check even with my Global Entry card $45 fee for carry-on luggage (each way) $16 seat selection charge (up to $55 per seat per ticket) No complimentary soda / crackers (only water) No entertainment onboard Told that the ticket I purchased was a 'low fare' ticket which didn't include ANY luggage, not even carry-on Charging more for carry-on luggage than check-in luggage (there is no labor on the airline side for carry-on, but they made it more expensive for the Customer because they'll generate more revenue)"
Pros: "Price of ticket was nice."
Cons: "Charging for carry on's."
Cons: "the seats were horrible, chariing fees for baggage was a an unpleasant surprize as was a fee for seat selection never fly you again"
Pros: "My seat The cheerfulness of the crew and great flight"
Cons: "Paid two different prices for checked luggage. Msp to den paid $35, and den to Msp paid $30. Why is that?????"
Pros: "Nothing! Besides one lady that was nice."
Cons: "Everything! They charged me $60 for my carry on bag, didn't have free peanuts or water, and was very uncomfortable!!!"
Pros: "On both our outbound & return flight they lost our bags."
Cons: "The fees they charge for everything no longer makes it a good fair. The pre-check is a joke. They don't have a place for pre-checked bags. We had to waiter in line for almost an hour to drop our pre-checked bags. The plains are small & uncofortable. The seats don't recline & the try table isn't big enough to put a drink on. Speaking of drinks. They charge you $2.00 foe water. It's a wounded that this lousy airline is still in business."
Pros: "Flights were on time. It was a smooth flight."
Cons: "The seats were not very comfortable."
Pros: "The crew was fantastic - fun, energetic, helpful, and not pushy."
Cons: "The turbulence was pretty awful, which I know isn't always the pilot's fault, but there wasn't any explanation for it. The landing was actually one of the scariest landings I have ever experienced and it would have been nice to hear why this was happening."
Cons: "Despite the missed connection the woman at the ticket counter insisted that I would be charged for a carry on bag. I flew American instead and will be seeking a refund."
Airlines flying from Hartford to Virginia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Hartford to Virginia
Masks required on board, masks provided on flights from Hartford to Virginia
Social distancing seating
Middle seats unavailable to book on flights from Hartford to Virginia
Testing for antibodies, testing for symptoms for flights from Hartford to Virginia
Waiving of change fees. Search flexible flights from Hartford to Virginia