They forced me to check a bag. When Kayak sold me these tickets I was not informed of carry on baggage weight limits.
The food was great; the attendants were pleasant. Waiting to onboard felt stressful, as passengers who had connecting flights at SEA had to be verified again for two things before getting a real boarding pass: passport and carry-on luggage weight. The boarding pass issued by another airline (i.e., the first leg of my trip) did not count. The S terminal at SEA was barren, with lots of sensory overloads because every airline was repeatedly broadcasting long lists of names of passengers who had not gone through that verification process. The carry-on luggage weight check seemed futile to me. I saw a woman who opened her over-weight suitcase to move some items into her shoulder bag. She still boarded with two huge bags with her. I assume this check is an endeavor of ensuring fairness of the overhead bin space or optimizing fuel efficiency when gas price is through the roof, but I don't know if either goal is achieved. Nonetheless I respect the crew's dedication to the SOP.
Food tasted like the meat had freezer burn. Another thing all of our 4 check baggage was left somewhere and my oral medication for my diabetes was left in one of the lost luggage..most of the flight attendants did not know how to communicate in English.. the trip was a total nightmare
The crew need to be more friendly it seem everything such a rush situation during dinner and breakfast. Smiles to the passenger go such a long way just the service from Seattle to Taipei, service from Taipei to Bangkok were great more pleasant the flight attendant from Thailand she was very nice, as far as entertainment were amazing , wiffi connection was incredible great, I will be able to charged my phone from Seattle to Taipei and from taipei to Bangkok I won’t be able to do so flight attendant told me that because I don’t have the original iPhone charger connection has nothing to do what type of charger I have so she said there is nothing she can do about it. Foods : from Seattle to Taipei were ok no flavor , from Taipei to Bangkok I have chicken teriyaki the rice is overcooked all the flavor stuck on the aluminum wraps , breakfast the congee was on point and delicious. Will I recommend anyone to fly with Eva air go for it so you can experience yourself for myself I won’t fly with them again I’m gonna stick with Singapore airlines instead.
I dont know how to explain but i really satisfied
Never went. Got rescheduled with Phillipine Airlines to Bali, which was fine.
The EVA air staff at Narita did a terrible job with signage and communication. Despite getting to the airport hours before, they had me queue in line and did not communicate that passengers for Kaohsiung need to step out of line to go to a different line. If you put the flight number at the front of the line, people will think that’s their line. If your staff walk silently down the line with a sign of the flight number, how are we supposed to know you want us to follow unless you speak or write that? I even asked the staff with this sign when we could check our bags and they assumed I was on the later flight to Taipei. Later, Wl only 30 minutes remaining I called for help, and the staff looked at me like I was in the wrong. I had to rush through security and customs and had no time to eat or buy a gift. I’m deeply disappointed in the way they handled it, and it caused unnecessary stress on my vacation.
Great service. Was there a food option? I was given food (I could have ordered ahead of time?) but had no choice. I like choice.
Everything was excellent service was good.Only one problem my trip san francisco to tapie was good but the Taipe to HongKong we change gate 3times a lot of walking n everyone has to rush around from gate to gate.By the time to board our flight i felt soo sick from running from one gate to another.That was the only problem i face
A wonderful new plane. Great menu. Professional service. You and your wife were completely satisfied.
This was the first time traveling with China Airlines. The Crew, were all professional and bilingual. The aircraft was clean and comfortable. I upgraded to even more space; that process was simple and not super expensive. The meals served were adequate and tasty, and the choices were suitable. After experiencing long flights and being a passenger with China Airlines, I must say I will travel with them again Sincearly Anthony
We were not sat together for the longeset duration of our travel very uncomfortable didnt enjoy that they fed us at 2 am
The crew were professional and attentive. Blankets and pillows were on each seat which was appreciated. The food was served warm and had a balance of various nutritional options. As far as the monitor there were not enough English speaking choices and foreign shows did not offer English captions.
Everything was fine except the seats were quite compressed and hard for the 12 hour flight
The crew was very professional and friendly. Although there was a water leak from panel above, the crew was trying to mitigate the consequence. We are happy with its service and the value offered. We will definitely take China Airlines again.
Well, we upgraded and on a 14 hour flight not sure how we would tolerate it otherwise. The upgrades are ridiculously expensive and even with empty seats even in first class it was difficult to upgrade. Probably won’t fly China Air again due to this. The attendants tho were much better than the airlines in the states and there attentiveness and care for your comfort far exceeds other airlines in the states.
Flight attendants. Food, entertainment and most of all, be on time.
Very good , the weather was terrible, but i admired the professionality and politeness and care from the crew, and the excellent contition of the plane
Free Wi-Fi could have been better in the Airport.
Flight was delay almost 2 hours from Hong Kong to Taipei. Last minute gate change from 24 to 66. Long way walk. We need to run in the Taipei airport to catch our next flight from Taipei to Vancouver. That is so suck!
My flight was delayed by 8 hours I arrived at airport 4hrs earlier but to see if they can reroute me to get my connecting flt to Hong Kong. They auto rebooked my flt. With no chance. Which I missed this entire reservation through kayak. My next flt they got me on was at 6 am. Misses an entire day of my trip abroad all my accommodations seat assignments were missed and missed adding my TSA precheck to my ticket as well as my vegan meal request so I didnt have meals on any of the flight....so not a comfortable experience. Please help me with accommodations upon my return.
The crew could have awaken me to eat dinner!! I was so waiting to order the braised duck breast and fell asleep b4 crew got to me to take order. When I awoke, lights were out and food had been served without me eating. I did love the apple juice!
Boarding was good and efficient, however since this was a late flight I spent most of the time sleeping so can't express any further opinions
Previous flight with Cathay from LAX was delayed thus missing this flight to KL by 12 hours. This in turn missed other travel arrangements from KL. They did provide overnight accommodation in Hong Kong.
The flight was delayed for over an hour, which made me worry about pets in cargo.
It was good, on time boarding. Have a good service. .
Better food quality and suggest using the 777 for the HKG-BOS leg instead of the A330 since the seat pitch seems better on the Boeing.
The legroom in economy on an A321 is wholly inadequate for a 6’3” man. Deeply dissatisfied.
Frequent Flyer number should.have been put in at time of booking.
Crew on this flight dedicate their business class service to their high priority members. They would get priority service even the seats are behind me, and meals priority service and orders. I get the left over choices. I refused to eat because I felt discriminated, never booking this airline.
Captain smooth landing, Crew efficient and helpful. We saw Mt Fuji from the plane. Thanks.
On time and smooth flight from San Juan direct to Sint Maarten.
Just to be expected on a budget airline. Since all the flights were either late on the evening it would help to offer some food for purchase Since you tourists cannot buy decent food withoit local vaccination record in hong Kong this would really to help Using phone to submit electronic data is great but for the elderly this is a hassle
Flight cancelled without notidication, had to book an emergency replacement flight at the counter
