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My boarding experience was so bad. While traveling from LA to HYD, the boarding was smooth. But the boarding experience from Hyderabad to LA was utterly poor and unprofessional and caused lot of anxiety and stress. Even though we were at the airport Boarding well in advance to accommodate for Immigration and Security Check, Cathay Pacific Boarding On Ground Crew has done a very unprofessional job. It is one thing to follow rules, but being inconsistent and not being able to communicate this clearly is wrong. I was not aware that my laptops weight in my backpacks is also counted against the cabin baggage. While coming from LA to HYD, the ground boarding crew didnt ask for this. They just checked the Cabin bags weight. But at HYD, not for everyone, but for some people they enforced this. Our Checkin Luggage was carefully weighed at home and was accurately measured to 23 kg, Now they asked to move all the weight in our Backpacks where most of the weight is from Laptops and tablets for each family member, I need to accommodate this ~10kg from 6 laptops in to one of the suit cases and pay extra for excess baggage at the airport boarding place. Without a weighing scale how can I accurately move all the items from cabin baggage to one of the suitcase. D Venkatesh is the guy who enforced this. But I dont have a problem with the rule enforcement, but the way he guided us in solving the problem. I was willing to pay the extra money for the extra weight. He told me that the 32 kg excess baggage is allowed with 150 USD. I understood that 32 kg is extra on top of the 23 kg chickin baggage. SO I pushed all of them to one suit case and then when I took this suitcase, I was sent back saying that he meant the total as 32kg but not the excess should be 32 kg, I had to go out of the line make these changes without a scale thrice like this. They literally harassed me. Noushad his manager was sneering at us. When I said, I am going to complain about this, my wife heard him saying some bad words in Hindi. You get one chance to harass your customer. I will never board Cathay Pacific again.

I’ve flown 2 better Asian airlines in the past year.

Good experience and I would fly again with CP. Disappointed that they ran out of the dinner option that I preferred. Other than that, the trip was quite enjoyable.

It was a good experience except that the flight has been rescheduled, bit disappointed but it happens.

Everything was good; they still provided a sandwich snack. Good crew

My flight was delayed by 8 hours I arrived at airport 4hrs earlier but to see if they can reroute me to get my connecting flt to Hong Kong. They auto rebooked my flt. With no chance. Which I missed this entire reservation through kayak. My next flt they got me on was at 6 am. Misses an entire day of my trip abroad all my accommodations seat assignments were missed and missed adding my TSA precheck to my ticket as well as my vegan meal request so I didnt have meals on any of the flight....so not a comfortable experience. Please help me with accommodations upon my return.

I spent 45 minutes with supervisor trying to get 2 bags checked for this international flight . He wouldn’t give it to me because West Jet was involved in this booking.

Great. We received a meal even though it was a short flight.

Flights home are always happy, except this time I was traveling to be with my ailing father.

I wear hearing aids in both ears the infotainment system is hard to hear.

Flight went very well. Cabin crew were all courteous and very helpful, always with smiles on their faces. Food was great. I always love heated nuts with wine. Flying business class with Philippine Airlines is always a pleasant experience.

Great food selection in lounge. Excellent bartender, friendly staff. Good service on the plane.

Check in process was excellent. Lounge needs improvement. Food not palatable and no good choices.

I like the pleasantness of how courteous and friendly and helpful everyone is

It was never explained why the departure flight was canceled and delayed for 1.5 hours. It would have been nice to stick with the original itinerary.

Many movies do not have captions, which would have been helpful when you have to live with the flight engine noise.

Everything was fantastic!!!! I can’t wait to fly home 😃!!!!!

Plane are getting old, almost an hour delay due to technical reson , after all passenger aboard. Took 4 flight on business class this trip and all the planes had an issues. PAL need to improve their planes.

Boarded the plane last even while I was seated at the back and had to have my bag separate. The same exact special request meal was served as the flight an hour beforehand

Philippine Airlines needs to do better in giving access to wheelchair. My uncle is PWD and they let him walk to boarding. It happened both inbound and outbound flights

Captain smooth landing, Crew efficient and helpful. We saw Mt Fuji from the plane. Thanks.

On time and smooth flight from San Juan direct to Sint Maarten.

Just to be expected on a budget airline. Since all the flights were either late on the evening it would help to offer some food for purchase Since you tourists cannot buy decent food withoit local vaccination record in hong Kong this would really to help Using phone to submit electronic data is great but for the elderly this is a hassle

Flight cancelled without notidication, had to book an emergency replacement flight at the counter

I liked that we got to our destination safely. I did not like the “no” amenities. The plane was very cold and a blanket was only offered for sale. In fact the only things you could get were for sale. Food, water, snack, etc. I’m very surprised that they did not charge to use the lavatory. The seats were uncomfortable and did not adjust. My butt literally hurt after just a 4 hour flight. I don’t remember the cost of the flight, but more than $10 was not worth it. I’ll never fly Cebu airlines again. Ever!

Leaving early was wonderful your seats are for a small person

The staff were excellent, the seat comfort is very poor on a three hour flight, Scoot Airline seats were poor quality also, they are okay for a short flight time of no more than one hour!

Passengers seemed to ignore zone boarding which added some chaos. Actual flight was fine. CebPac charges for water and snacks. De-boarding involved steps from a plane, then a bus and a very long ride to the terminal. Baggage signage was updated after luggage came on the carousel, so this was confusing.

No entertainment and not expected. Cabin was very cold which brought the comfort score down

Your check in lines were terrible everything else was great!

Kind of worried due to typhoon but yeah we can't do about nature thing. So okay naman kudos to all crews and pilots for the safe landing.

it was good experience though we wait for a minutes in the railday due to no available parking. Keep it up all..

I was memorable! THIS FLIGHT WAS ALL ABOUT WAITING! WAITING TO BOARD SINCE FLIGHT WAS DELAYED. WAITING IN THE RUNWAYS NO AVAILABLE PARKING BAY. FOR THE LAST TIME WAITING FOR FOOD COMPENSATION

The flight was delayed for 3 hours and I missed my transit flight.

Pleasant airline over all. On time, efficient, nice staff and good food.

Not a good experience. They did not have the food I ordered in advance. The crew is not offer a second snack on a 5 hour flight. The WiFi was either not working or was very difficult to connect to.

Overall service is good, the only thing I would like airasia to improve is there seating. Their seat handles are broken as well as the back rest

Boarding with air asia is excellent via organized lines by zone except when there is only 1 gate agent and no scanner, only by tearing tickets??? Crazy

The flight was supposed to depart at 9:25. It departed at 9:00. Im glad we were early and did not miss it.

They wouldn't even allow us to bring water from the fountain on board the aircraft.

Too many flight delays. Airport terminal serving Boracay needs upgrades.

Our flight was canceled and then moved and delayed twice and we ended up leaving almost 11 hours after our schedule.

We had 3.15 min delay and disturbed over future connecting flight

Nothing really - no food crammed seats - felt squashed - no entertainment, not even a bottle of water - would never use again.