Find Deals on Flights from Manila Ninoy Aquino Intl to Hong Kong Intl (MNL - HKG)

Upon attempting to prebook my luggage, I had many failures on several computers I tried. Your website is not completely functional as it seemed as if I was successful on my final attempt. Come to find out at the check in counter that I was not. I was charged almost 7000 PHP to check in my bag. Unacceptable to say the least!

Flight was fast

Seats didn't recline uncomfortable for tall people,the flight was late boarding and delayed for take off

Very minor - They inconsistently weigh hand carry luggage even if I have the exact same hand carry luggage as my companion. They only weighed mine. Apart from that, it pays to arrive very early in the check in counter. ☺

Cheap fare

I took four flights with Cebu recently and all were delayed by 1-4hours. So were all the other flights arriving and departing around that time. I'd love to see statistics on their punctuality...I'm guessing they are one of the worst airlines based on my eexperience. What makes it worse is they dribble the delays out bit by bit with terrible information. It keeps you stuck at the gate rather than giving you more freedom to go elsewhere in the airport to kill time.

I suspect you cancelled the earlier flight because you didn't have enough passengers. Why don't you have passengers? Because they never know if you will leave on time or be 3 or 4 hours late. That is bullshit. You have an earlier flight but then decide to combine two flights into the later. For those of us who like to plan our business trips this is impossible. I am slated to leave Friday but have no idea if I will get to the airport and have to wait six hours or not. Will you pay for my beer in the bar, at HK$75 each while I wait.

The staff were amazingly nice and professional. The flight wasn't full, so I had an entire row to myself. They even gave me exit row, so I had extra room.

The flight was delayed 3 hours. We boarded late, but even once we boarded we waited even longer before taking off. Food was only for pay (even with the delay). No entertainment in the headrest.

Cabin Crew was very attentive. Good service. Food was good. Did not use entertainment system.

No toilet paper in lavatory. Landing was very hard. Flight was 20 minutes late

Service and seating, not too crowded.

I was charged $50 dollars for the check-in luggage that I was not happy. I booked the airticket very early so I was not sure the weight of my luggage would be. I get used to have the free check- in luggage so I forgot about it until I did it at the airport. I prefer the airline to have the charge including the luggage into the airfare than check how many Kg of luggage the customers take at the airport. This makes the procedure of check-in take more time.

Awesome lady at check in.

Just disappointing to need to pay for a cup of coffee. This is just too cheap to feel good about.

Food was actually pretty good, for an airline that is. F/A's were very polite, and professional.

First flight was delayed 2 1/2 hours. Second flight was delayed 3 1/2 hours. Seats were very uncomfortable. Head rest doesn't adjust. Lost my phone on the airplane back to Manila. I tried to call Air Asia, and they sent me to airport lost and found. Airport lost and found sends me to Air Asia,........... after about 10 times of doing that I finally got an Air Asia rep on the phone to take me seriously. But she didn't see too concerned or interested in finding my phone for me. I told her to check the plane, and contact me if they found it or not....... NO reply! So I called back the day after, and again, got the run around...... Now, this second assistant I told the same thing. No communications or customer care with this airline. I worked for the airlines for 14 years, and I could check a plane for a cell phone in about 10 minutes, and get back to you... Air Asia that's like pulling hens teeth!

Getting to my Destination

Flight was delayed 4 hours they said due to congestion, however at least 4 other flights left before us going to Hong Kong that were not delayed. The staff at the counter lined everyone up to board only to hand out free water and cake send us back to our seats. The plane wasn't even there yet. Everyone was very confused and upset. After finally boarding the plane it was dirty. Tray table wad really sticky and there was a used cup in my seat I had to remove before sitting. Also my seat did not recline so I was very uncomfortable with small amount of leg room. The flight was supposed to land in Hong Kong at 7:15 by the time we got to hotel it was 1:30am. It's a shame I had to pay for the whole night at the Hotel.

The staff were very courteous right from the Checking-in point.

The cabin crew was not taking that much care and as the ground staff. No snacks or drinks are served till upto 4 hour of the flight commencement. Food was served just two hours before landing in Hongkong. My order for meals was AVML. Bengaluru is a good place to pick up good, nutritious, and tasty Vegetarian food. But what was offerred was absolutely mediocre. Leg space was barest minimum and not comfortable for a person with normal legs and height.

The airplane was new.

Flight was delayed.

Very bad, delay 90 minutes

Good Cabin Crew

Flight was 1 hour late departing, then taxi for another 45 minutes until takeoff. Boarding was disorganized, chaotic, and quite uncomfortable

The airplane equipment was new and very clean and well maintained. The crew was capable and professional.

Both outbound and return flights were later to depart and arrive. My return flight from Manila to HK was almost 2 hours late due to congestion at Manila immigration; unfortunately Philappines Airlines was more concerned with their late boarding passengers than the passengers onboard with connecting flights in HK!!!

Flight attendant are super polite, very attentive.

Food can be a little bit better. Seats are so super tight and so little leg room.