Find Cheap Flights from Manila Ninoy Aquino Intl to Hong Kong Intl (MNL - HKG)

Upon attempting to prebook my luggage, I had many failures on several computers I tried. Your website is not completely functional as it seemed as if I was successful on my final attempt. Come to find out at the check in counter that I was not. I was charged almost 7000 PHP to check in my bag. Unacceptable to say the least!

Flight was fast

Seats didn't recline uncomfortable for tall people,the flight was late boarding and delayed for take off

Very minor - They inconsistently weigh hand carry luggage even if I have the exact same hand carry luggage as my companion. They only weighed mine. Apart from that, it pays to arrive very early in the check in counter. ☺

Cheap fare

I took four flights with Cebu recently and all were delayed by 1-4hours. So were all the other flights arriving and departing around that time. I'd love to see statistics on their punctuality...I'm guessing they are one of the worst airlines based on my eexperience. What makes it worse is they dribble the delays out bit by bit with terrible information. It keeps you stuck at the gate rather than giving you more freedom to go elsewhere in the airport to kill time.

I suspect you cancelled the earlier flight because you didn't have enough passengers. Why don't you have passengers? Because they never know if you will leave on time or be 3 or 4 hours late. That is bullshit. You have an earlier flight but then decide to combine two flights into the later. For those of us who like to plan our business trips this is impossible. I am slated to leave Friday but have no idea if I will get to the airport and have to wait six hours or not. Will you pay for my beer in the bar, at HK$75 each while I wait.

The staff were amazingly nice and professional. The flight wasn't full, so I had an entire row to myself. They even gave me exit row, so I had extra room.

The flight was delayed 3 hours. We boarded late, but even once we boarded we waited even longer before taking off. Food was only for pay (even with the delay). No entertainment in the headrest.

Food was actually pretty good, for an airline that is. F/A's were very polite, and professional.

First flight was delayed 2 1/2 hours. Second flight was delayed 3 1/2 hours. Seats were very uncomfortable. Head rest doesn't adjust. Lost my phone on the airplane back to Manila. I tried to call Air Asia, and they sent me to airport lost and found. Airport lost and found sends me to Air Asia,........... after about 10 times of doing that I finally got an Air Asia rep on the phone to take me seriously. But she didn't see too concerned or interested in finding my phone for me. I told her to check the plane, and contact me if they found it or not....... NO reply! So I called back the day after, and again, got the run around...... Now, this second assistant I told the same thing. No communications or customer care with this airline. I worked for the airlines for 14 years, and I could check a plane for a cell phone in about 10 minutes, and get back to you... Air Asia that's like pulling hens teeth!

Getting to my Destination

Flight was delayed 4 hours they said due to congestion, however at least 4 other flights left before us going to Hong Kong that were not delayed. The staff at the counter lined everyone up to board only to hand out free water and cake send us back to our seats. The plane wasn't even there yet. Everyone was very confused and upset. After finally boarding the plane it was dirty. Tray table wad really sticky and there was a used cup in my seat I had to remove before sitting. Also my seat did not recline so I was very uncomfortable with small amount of leg room. The flight was supposed to land in Hong Kong at 7:15 by the time we got to hotel it was 1:30am. It's a shame I had to pay for the whole night at the Hotel.