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The flight was delayed and the service was not good. All the new serve was beef and we don’t eat beef so we ended up buying our own meals at the airport twice.

I love to travel again and again in Emirates. Keep up the good work.

My baby was with me it was really good experience with emirates

Flight and entertainment great. Food needs to be improved, only one choice on the menu. Staff worked well throughout.

They changed the flight time without telling us and were unwilling to help with rebooking because we booked through orbits/kayak

Emirates did great! I liked the service, the food, cleanness, and the flight was on time. Much better airline than Qatar Airways I flew with last year.

Love that you can walk directly to your gate from the Emirates Business class lounge, very convenient

Could not board flight due to visa issue and emirates staff at the airport refused to help rebook flight because it was made by another provider. It took hours of communicating with my provider and Emirates staff each of whom said it was the others responsibility. As the time passed, I was eventually told it was too late for rebooking as I needed to do this at least three hours before the flight. Emirates staff also said the would unboard me but I believe I was recorded as a no show. Our first flight from Sydney to Dubai was more cramped than other airlines which was surprising considering their reputation.

Great flight - Clubhouse met our needs, and the staff provided good service. Boarding felt a little chaotic, but given the size of the aircraft, it's always going to be challenging. Whilst the crew were friendly, the number of passengers meant that we received our breakfast items, but had finished breakfast before we were served a drink. Lunch was much better organised, and throughout the flight, the crew were attentive. Found the seats and ICE to be excellent. Disembarkation was fine, and everything possible to expedite the process was being done.

Bathrooms were amazing and first class seat was very comfortable. Food was edible but not up to the standards of other first class meals on other airlines. But Caviar was amazing! So much caviar. Dom Perignon 2015 was room temperature. It would have been amazing if it was chilled down a bit more. Slippers were amazing and amenity kit requested was beautiful. Requested Pajamas never came so can’t tell you how nice they were. Loved the design of the seat and personal storage. Suite was much smaller than other airline’s first class and tv screen was tiny and remote difficult to use. I probably wouldn’t pay for this flight again.