Find Cheap Flights from Hong Kong Intl to Tokyo Narita (HKG - NRT)

Pros: The crew was great. Very attentive and super friendly.

Cons: Value flight so no luxuries. Wifi doesn't work, USB port was broken... Got us where we were going for a great price though.

Pros: The seat is a nice seat and on par with the better airlines.

Cons: The food and service are terrible at best.

Pros: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.

Cons: Minor gate change, not a big deal. Really not to much to complain about.

Pros: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.

Cons: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.

Pros: The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China

Cons: Security

Pros: food and service

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Cons: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

Cons: Everything perfect

Pros: Friendly staffs & price

Cons: Not much legroom for economy

Cons: Dinner served 1130 pm breakfast after 12 hrs peanut snack.

Pros: I liked that cleanliness and the blankets were really nice! I liked the selection of entertainment. The food was alright for getting meals on a airplane. The staff was very nice as well.

Cons: The space was very small and if someone tall is sitting behind you, you cannot our seat back at all so for a 15 hour flight that’s pretty bad. Everything else was good!

Pros: Price was good.

Cons: Never boarded the plane! I was not notified that luggage check-in closed 1 prior to departure; who knew it would take luggage more than an hour to reach the plane... I checked-in already and was only a couple minutes past the cut-off; they wouldn’t check my luggage in. Instead of offering some solutions or let me pay extra for checking at the gate, I was told my flight was closed, I would have to re-book at full price. I was there before the posted boarding time with time to spare. To top it off, I received a phone call from them asking if I was on board the plane.. online chat with customer service, not helpful either, thenperson I was chatting with just ended the chat after telling me 1 minute past they went check in.

Pros: Price was good.

Cons: Never boarded the plane! I was not notified that luggage check-in closed 1 prior to departure; who knew it would take luggage more than an hour to reach the plane... I checked-in already and was only a couple minutes past the cut-off; they wouldn’t check my luggage in. Instead of offering some solutions or let me pay extra for checking at the gate, I was told my flight was closed, I would have to re-book at full price. I was there before the posted boarding time with time to spare. To top it off, I received a phone call from them asking if I was on board the plane.. online chat with customer service, not helpful either, thenperson I was chatting with just ended the chat after telling me 1 minute past they went check in.

Pros: Easy boarding, and slept the flight.

Cons: It was the hidden prices after booking that ticked me off. Charged for seat after paying airfare, charged for any checked baggage, no in flight service without charge, and you arrive so late to HK you have to Bus or Taxi in. Not worth it.

Pros: Price is good

Cons: No entertainment, no water

Pros: Everything from crew to food was great. For a 14 hour flight its helpful to have good service.

Cons: Nothing

Cons: People abuse the wheelchair policies although they are physically fine.

Pros: 機艙舒適，機組人員態度良好，熱心親切，服務快速，空服員讓人看起來友善美麗，飛機乾淨衛生，讓人放心搭乘。

Cons: 機上購物的電視螢幕上，想訂購的物品都沒有，很可惜。

Pros: I like everything five stars rating.

Pros: It was alright for the price

Cons: They really screwed me on luggage though...

Pros: Responsive crew, pleasant departure and landing

Cons: Food, drinks, you name it are provided at a cost and it's not especially cheap. Bring your own snacks and water for any flight over 2 hrs!

Cons: Rude air hostess. Will not give even 1 empty plastic glass free. Even no free water

Pros: On time and comfy seat (we chose bulkhead - worthwhile).

Cons: They wanted to charge us for water!

Cons: got sick from food

Pros: It was a short flight.

Cons: Tried to save by booking a different carrier. When it can time to check in... I was charged for my seat, charged for a carry-on weighing more than 7kg and forced to check, chose not to pay for a meal, pay for a drink... so many hidden fees. Ended up not saving at all. No savings, no miles, no perks. Will always use an aliance (UA, Asiana, etc) or SkyTeam (Delta, Korean Air) from now on. I at least get my money’s worth.

Cons: Although it was one e-ticket, I was surprised that HK express could not forward my luggage to my final destination. This almost caused me to miss my connection and caused me to pay twice for my extra luggage (which accumulated to a significant amount)

Cons: Budge airline, uncomfortable seats

Pros: Nothing

Cons: low price air ticket doesn't mean low quality service!

Cons:

Pros: The CS is very good and we boarded the plane with a SWA level of efficiency.

Cons: The inbound plane was delayed.

Pros: Good service for what you've paid for. Luggage allowance included in the fare could be a bit more.

Pros: Service was good, plane was clean

Cons: Coffee was cold

Cons: Not enough water provided

Cons: Food is limited considering 17 hr flight

Pros: The boarding is smooth. The service is up to par.

Cons: The hot meal is bad. I don’t think the spam bun is healthy. The flight is delayed for 20 minutes. The pilot didn’t explain why.

Pros: Boarding was quick and flight was on time.

Cons: No in flight entertainment, but you get what you pay for.

Pros: Friendly and ready to help crew

Cons: No form entertainment whatsoever. Deleted for about 2 hours

Pros: In time departure

Cons: Service

Pros: I liked that everything was fast and easy with no issues

Pros: Plane was on time and crew was courteous

Cons: Crew didn't come through the cabin enough to offer water and drinks.

Pros: Superb business class seats

Cons: Entertainment (movie) choices could be better.

Pros: Leg room. Food was pretty good all things considered

Pros: The food is better than United, and the flight attendants were nice and professional.

Cons: The seats were so narrow. When a person in front of you pushes back their seat your space gets ridiculously small...same problem with my flight from LAX to Incheon... It looks like that the aircrafts for this 10+ hr flight are older (smaller seat space) than the ones used for a 1-1/2 hr flight between Incheon and Osaka. Also the terminal at LAX is so far away from Tom Bradley main building that we needed to take a bus and had to wait about an hour until we finally got our suitcases.

Pros: I liked that it was cheap, but not cheap like a north american airline.

Cons: In the 4+ hours of travel, we weren't offered water; so hit up the store before your flight for snacks and drinks.

Cons: Flight was cancelled. I had to cancel my trip completely.

Pros: The online customer service was great. We could not log in to "buy" our luggage allowance the day before. When we got to the airport they wanted $1000 US for our luggage (online it was about $180 US). They said since we didn't do it online, too bad. We called and the customer service rep was HORRIBLE. No help. Basically said too bad. We then tried the online "chat" on their site. That rep, allowed us to pay the $180. So don't call, go to their web site and chat.

Cons: That you have to buy the luggage allowance before you get to the airport. Sometimes, we don't know how much luggage we will have or what it will weigh before hand.

Pros: overall solid but very basic - read others for details

Cons: carry on bag weight limit is low

Pros: Price is good

Cons: No entertainment, no water

Pros: We left at 0900 and arrived at 1400, 100% what was on my itinerary. I got exactly what I paid for: a ride from HKG to NRT. I didn't purchase food or baggage. I expected and got no entertainment. The crew was attractive and attentive and executed the flight professionally.

Cons: Nothing. I got what I paid for!

Pros: Price was good.

Cons: Never boarded the plane! I was not notified that luggage check-in closed 1 prior to departure; who knew it would take luggage more than an hour to reach the plane... I checked-in already and was only a couple minutes past the cut-off; they wouldn’t check my luggage in. Instead of offering some solutions or let me pay extra for checking at the gate, I was told my flight was closed, I would have to re-book at full price. I was there before the posted boarding time with time to spare. To top it off, I received a phone call from them asking if I was on board the plane.. online chat with customer service, not helpful either, thenperson I was chatting with just ended the chat after telling me 1 minute past they went check in.

Cons: Budge airline, uncomfortable seats

Pros: Service & seats are great.

Cons: The connections were a bit late, making the long trip longer!

Pros: For a red eye flight we still got fed a lunch box.

Pros: Food is better than most other airlines. Seamless check in and boarding

Cons: Seating space is quite cramped

Cons:

Pros: The service is always way better than American flying

Pros: service, food, kindness

Cons: none

Cons: The only thing that brought my rating of this flight down was the fact that it was so hot in the plane! From the moment we boarded, this plane was, for reasons we couldn’t figure out, stuffy and uncomfortably hot. My pregnant girlfriend did not particularly enjoy this flight.

Cons: my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE