Find Cheap Flights from Hong Kong Intl to Tokyo Narita (HKG - NRT)

Not much. This airline bills itself as no frills and that's no lie. If you have standard carryon bags they will hit you with extra $100 in fees. No food or water on plane unless you purchase it, and the food selection is in the gummi bear and hot dog range. Waiting areas equally bare bones, and they don't have a real gate so you get bussed out on the Tarmac. If you like tiny seats with no entertainment for a six hour flight, this is spot on. However if you can get a seat on a real airline for about the same price, go for it--

Staff were friendly and attentive. But lacking in flight entertainment

Flight was on time and boarding was easy

Crew wouldn't allow me to use open seats even though no one was using them.

Nothing

Seat pitch too small and I'm short (163cm) so would be very uncomfortable for person of average height. This was our return flight from Niseko to Tokyo - we missed the flight there by only 5 mins and they showed no compassion whatsoever despite it being the last flight of the day and our delay was due to lost baggage (my 7yo lost her backpack at one of the train stations). We arrived to check in 20 minutes before the plane departed so not impossible to get us on. i was left stranded at the airport with 2 young children at 6pm. No refund either so lost $800 in plane fares and another $800 lost in our accommodation that night at Niseko. Was a very distressing experience - we were all in tears as we had run all the way from tonal 2 to 3 and the staff did not help us in any way.

New plane,comfortable seats, modern entertainment

Ethiopian Airlines check in staff made a pigs-ear of my check in process. First they claimed I'd missed the flight (my ticket said 2335 on 15 Dec, they changed flight to 0010 on 16 Dec, but claimed that as my ticket was for 15 Dec my booking was invalid). They proceeded to re-issue me with a new ticket a (for the 0010 fight on 16 Dec), but then also tried to change my connecting flights by one day - even though they should remain the same (in effect the flight was only put back by 35 minutes, so why change a booking for connecting flight by 24 hours?). Fortunately on arrival in Shanghai, air china check me onto the correct flight. However, to compound matters, my luggage has gone missing and, bizarrely, Ethiopian airlines issued all foreign passengers with landing cards for Japan - not China!

The Crew woke everyone up in the middle of the night with 5 hours to go to serve breakfast. Should have let people sleep and served breakfast with 1.5 hours to go.

Crew was friendly, about as expected for the cheap price

No vegetarian option, in flight headphones were useless, can't use phone AT ALL during flight, gate was changed without warning (no announcements over the PA or notices posted that it was changed)

I liked that the crew was attentive to our needs.

I wish we had more snacks offered

It was a very good flight.

Clean plane, polite crew

It is a long time to fly with not even a cup of water, I think some sort of drink should be included, Add 5 bucks to the ticket price if the margins are that tight, and give every one a small bottle of water

Got put in an exit row on one leg

Flight was delayed just under an hour both ways. Carry on baggage policy has been reduced from 10kg to 7kg (size is the same). No in flight entertainment

Crew was great and spoke fairly good English so announcements were easy to understand. Boarding was fine and the plane was as comfortable as expected. Price was good too.

Although it was a 5 hour international flight there were no complementary snacks or beverages provided. Food and drink options for purchase are really limited and way overpriced (¥500 for a small sandwich and ¥600 for a hotdog??!)

Rude air hostess. Will not give even 1 empty plastic glass free. Even no free water

I liked that it was cheap, but not cheap like a north american airline.

In the 4+ hours of travel, we weren't offered water; so hit up the store before your flight for snacks and drinks.

Food was better than most. The crew was nice. The flight departed promptly.

The touch screen didn't work, and the bar below the chair that one can step on couldn't hold itself up, and I constantly had to reposition it. The audio port of the seat next to me didn't work either. The plane definitely needs a renovation.

The service was pretty good. I only had an hour to board my next flight, so flight attendants moved me up towards the front of the plane so that I could exit earlier than others. I was able to make it to my next flight.

There was a 3-hour delay after all the passengers boarded. We were all sitting inside the plane without any explanation. At first, the captain blamed airport for not giving any updates on their departure, and a flight attendant that I talked to blamed the local temperature, which was a total nonsense. Later the captain announced that there was an issue with the engine. My layover was supposed to be 4.5 hours, but it got cut to 1 hour due to the unexpected delay that they had not clearly explained. I had to run to catch my next flight. When I got to my final destination, I found out Air China did not transfer my bag on time, so I had to file extra paper works in order to receive my bag two days later.

Nice planes & attendants. Clean.

Had to get off Korean air in Seoul & go thru terribly bogged down customs, just to transfer & continue on another Korean air plane - both ways! Barely made it to my 2nd plane even though I practically ran thru the big airport after the customs delay - both on my way to Hanoi & on my return. Got to Vancouver & only found out by accident that my checked bag would NOT be transferred to my Seattle flight, even though my tag clearly said to pick it up in Seattle. Had to disembark, claim my bag, then go thru the departure procedure at Vancouver all over again, with 2 customs checks: enter Canada, re board to U.S.

I really appreciated getting a meal on the plane despite the short two hour flight. I've always liked flying Korean Air due to their cleanliness, presentable flight attendants and good customer service.

The only thing I seemed to have a problem with was the volume and clearness that came out of my headphones. Although the headphones were provided by the airlines, the volume came out a little unclear and kind of scratchy. Other than that, everything was great.

Crew was nice. Flight was an hour late getting off the ground.

The staff were great with my dog(golden retriever) really helped me... Also the service overall was fantastic best journey I have experienced yet travelling to China and I have lived here 8 years so probably 100 flights

Nothing was all great thanks