Find Cheap Flights from Tokyo Narita to Hong Kong Intl (NRT - HKG)

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Good to Know

Low Season:
October
Best time to beat the crowds
2%
expected price decrease
High Season:
April
Most popular time to fly
4%
expected price increase
Average Price:
$561
(avg. price over the last 2 weeks)
Good Deal:
$277
or less (round trip)

When to Book Flights from Tokyo Narita to Hong Kong Intl

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $277 or less.
The cheapest flight from Tokyo Narita to Hong Kong Intl was found 62 days before departure, on average.
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be March, April and May. The cheapest month to fly is October.
Morning departure is around 12% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Tokyo Narita to Hong Kong Intl Flights

How long does a flight from Tokyo Narita to Hong Kong Intl take?
An average nonstop flight takes 4h 45m, covering a distance of 1840 miles.
How many flights are there between Tokyo Narita and Hong Kong Intl?
There are 406 (nonstop) flights between Tokyo Narita and Hong Kong Intl per week, averaging 58 per day.
Which airlines provide the cheapest flights from Tokyo Narita to Hong Kong Intl?
In the past 3 days, the cheapest round-trip tickets were found on HK Express ($97), Multiple Airlines ($134) and Jetstar Japan ($170).
Do I need a passport to fly between Tokyo Narita and Hong Kong Intl?
Yes.
Which airlines fly most frequently between Tokyo Narita and Hong Kong Intl?
Japan Airlines (9 times daily), Cathay Pacific (9 times daily), Qatar Airways (8 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Tokyo Narita to Hong Kong Intl?
For Tokyo Narita to Hong Kong Intl, Monday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Hong Kong Intl back to Tokyo Narita, the best deals are generally found on Thursday, with Wednesday being the most expensive.

Book cheap flights from Tokyo Narita to Hong Kong Intl (round-trip)

Airports
Origin
Tokyo
$97
only
$97
Destination
Hong Kong
$97
only
$97
Mon, Mar 26
NRT
HKG
4h 45m
Mon, Apr 2
HKG
NRT
4h 25m
Trip: 8 days
4.7OkayShow reviews
Overall 4.7 Okay
Based on 5 reviews
Boarding
7.1
Comfort
6.6
Crew
7.4
Entertainment
5.0
Food
5.7
CEI
HKG
Excellent 9.0

Not having to connect in Bangkok. Crew were attractive, friendly, and professional. The flight was on time, despite a growing-pain glitch with the check-in system that resulted in a slow line for check-in. As I knew this is an LCC and that I would pay for food ad baggage, I prepared accordingly and set my expectations properly. Once you understand the business model of an LCC and don't expect it to be Singapore Airlines, you will have a good time.

A glitch in the check-in system meant it took forever to check in, but this was explained by the check-in staff, so hopefully this is due to the fact that this route just opened. No other complaints!

HKG
ICN
Mediocre 2.3

Nothing

Delayed. Food choice wasn't available and tried to pay with credit card but there was a minimum value. Decided not to eat.

HKG
KIX
Mediocre 2.0

Nothing

The flights was canceled till now no refund

REP
HKG
Excellent 10.0

Flight departed on tme and arrived on time

None

KIX
HKG
Mediocre 3.0

It was cheap

Everything about it was not good and I will never fly them again

Tue, Mar 6
NRT
HKG
5h 00m
Wed, Mar 21
HKG
NRT
4h 00m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Jun 18
NRT
HKG
5h 00m
Sun, Jun 24
HKG
NRT
4h 20m
Trip: 7 days
5.4OkayShow reviews
Overall 5.4 Okay
Based on 38 reviews
Overall
6.8
Boarding
7.0
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
NRT
HKG
Excellent 8.0

our flight was delayed (from NRT to HKG) because of the typhoon and i appreciate the text that I received saying it was (i proceeded to double check and it was surely delayed) i think it would have been better if they sent the email at the same time as the text. other than that, it was a good flight; i fell asleep so i didnt experience much of the service

had to purchase beverages/food on flight. (didnt expect much because the flight was cheap)

NRT
HKG
Mediocre 3.2

Seats are old and have no support. It felt like an old bus ride for over four hours.

NRT
HKG
Good 6.0

The plane was new and immaculate. We took off on time and arrived a little earlier than scheduled. The staff was generally courteous.

There was no boarding announcement that we heard. We just looked up across the gate area and realized people were getting on the plane. My boyfriend and I were never offered food or a beverage even though everyone around us was. Did they think we wouldn't understand? It was a 4+ hour flight and even a water would have been appreciated.

NRT
HKG
Mediocre 2.6

Purchased early baggage check allowance, but VERY limited carry-on baggage allowance resulted in 2 of us paying over 13,000 yen to check carry-ons. Negated any savings from booking a budget airline. Plane seats were horrendous for posture - shape encourages slouching and absolutely no lumbar support. Very uncomfortable.

NRT
HKG
Okay 4.0

The $250 fee for bagage.

Thu, Jun 21
NRT
HKG
4h 45m
Sun, Jul 8
HKG
NRT
4h 25m
Trip: 18 days
4.7OkayShow reviews
Overall 4.7 Okay
Based on 5 reviews
Boarding
7.1
Comfort
6.6
Crew
7.4
Entertainment
5.0
Food
5.7
HKG
KIX
Mediocre 2.0

Nothing

The flights was canceled till now no refund

HKG
DAD
Good 7.0

In both directions, the flight left within one minute of schedule and arrived within one minute of schedule. I expect a flight to operate within 15 minutes on either side of scheduled departure, and this roundtrip nailed it.

I don't like the fact that Kayak does not have a "N/A" column, as I don't expect food or entertainment on a short-haul LCC flight. The flight time is just over an hour, so what am I supposed to say about entertainment? And why is there no row for "On time performance?" When I travel on an LCC, this is my only expectation (in addition to safety, of course). My only complaint about the HK Express flight was that I had to work hard to get the attention of the flight attendant to buy a bag of M&Ms

HKG
ICN
Okay 5.6

Comfort

I did not like that there was no food or snacks given for the flight. Also did not like I had to pay for a drink of water.

REP
HKG
Excellent 10.0

Flight departed on tme and arrived on time

None

DAD
HKG
Good 7.3

Quick flight between HK & DaNang on time both directions. Convenient flight schedule. Smooth flight. Crew was friendly.

Had to purchase food, beverages but wasn’t really necessary due to short duration of flight

Thu, Apr 19
NRT
HKG
5h 30m
Mon, Apr 23
HKG
NRT
4h 00m
Trip: 5 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 6 reviews
Boarding
7.4
Comfort
6.4
Crew
7.5
Entertainment
5.1
Food
5.5
NRT
HKG
Okay 4.0

General no frills airline. Most aspects were as expected.

The seat pitch was extremely small... as in the smallest I've ever seen in my life. I couldn't even get my legs to fit behind the seat. I've flown across continents in every conceivable airline from business class to Ryan Air and this was by far the most uncomfortable seat I have ever sat in. I'm 6'2 by the way, so I am tall, but c'mon.

KIX
NRT
Excellent 9.5

Doesn't feel like a budget airline

The terminal we landed at does not have direct train access but not the fault of the airline.

NRT
OKA
Okay 5.0

Better than other low cost carriers.

I know I get what I pay for. So, no particular complaints.

NRT
HKG
Okay 4.0

arriving 30 minutes ahead of schedule even though we had late departure.

The policy of carry-on luggage is misleading. You're only allowed 10kg or less for combined two items. Charged me 6,000 yen ($53 USD) to bring my carry-on suitcase even though it met the 3 tier requirements so I should have only been charged 4,000 yen. Tacked on an additional 2,000 yen for "security" fee. This is double what the average & premium airlines charge for the 1st piece of carry on luggage as my backpack is always considered free....also the flight crew and pilots were late.

NRT
CTS
Excellent 8.5

crews are so nice.

Fri, Jan 12
NRT
HKG
5h 20m
Mon, Jan 15
HKG
NRT
4h 00m
Trip: 4 days
5.4OkayShow reviews
Overall 5.4 Okay
Based on 38 reviews
Overall
6.8
Boarding
7.0
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
NRT
HKG
Okay 5.0

Plane was clean and newish.

I pre-paid for baggage online but they charge by kilograms so I had to guess. I paid 3800 JPY for 20 kg. I was over by 13 kg, for which they charged me 22,500 JPY. My whole flight with an extra leg room seat plus the pre-paid baggage was only 17k JPY . My one bag that was 10kg cost me $200, which was more than it cost for me to fly. RIP OFF! I will be fighting the charge with my credit card.

NRT
HKG
Okay 4.0

Nothing

I got a $45 excess weight charge for my carry on, but half the plane was empty so it really didn't even matter. Add that to the fact that they don't give anything for free, not even water. So I was thirsty as hell for five hours between Tokyo and Hong Kong. Half the plane was empty yet they said if you tried to move seats they would charge you for it. K jetstar Japan, you suck!

NRT
HKG
Excellent 8.0

our flight was delayed (from NRT to HKG) because of the typhoon and i appreciate the text that I received saying it was (i proceeded to double check and it was surely delayed) i think it would have been better if they sent the email at the same time as the text. other than that, it was a good flight; i fell asleep so i didnt experience much of the service

had to purchase beverages/food on flight. (didnt expect much because the flight was cheap)

NRT
HKG
Okay 4.0

The $250 fee for bagage.

NRT
HKG
Okay 4.0

Made me check a carry on because of weight. Bossy unfriendly staff constantly giving instructions

Thu, May 17
NRT
HKG
5h 00m
Tue, May 22
HKG
NRT
4h 20m
Trip: 6 days
5.4OkayShow reviews
Overall 5.4 Okay
Based on 38 reviews
Overall
6.8
Boarding
7.0
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
NRT
HKG
Good 7.0

The crews are very professional. The flight is on time

Foods are not included for a 4 hours flight.

NRT
HKG
Okay 4.0

Nothing

I got a $45 excess weight charge for my carry on, but half the plane was empty so it really didn't even matter. Add that to the fact that they don't give anything for free, not even water. So I was thirsty as hell for five hours between Tokyo and Hong Kong. Half the plane was empty yet they said if you tried to move seats they would charge you for it. K jetstar Japan, you suck!

NRT
HKG
Mediocre 2.6

Purchased early baggage check allowance, but VERY limited carry-on baggage allowance resulted in 2 of us paying over 13,000 yen to check carry-ons. Negated any savings from booking a budget airline. Plane seats were horrendous for posture - shape encourages slouching and absolutely no lumbar support. Very uncomfortable.

NRT
HKG
Okay 4.0

The $250 fee for bagage.

NRT
HKG
Mediocre 3.6

Flight attendants were good at keeping the cabin tidy.

Not impressed with JetStar. It's a far cry from the service you get on JAL. Due to overly strict baggage weight limit checks at the check-in counter, the queue for check-in was excessively long. While the queue was only for the passengers heading to the same destination of the flight, the delay of boarding caused by weighing all the bags for each customer, and then forcing people to abandon personal property to shed weight, repack and reweigh bags, meant the departure of the aircraft was delayed. No one missed the flight, but it was delayed. Also no one got to have any leisure time in the airport terminal as nearly every customer was struggling to abandon excess baggage weight, then had to scramble through security to get to the gate.Dumping weight created a lot of waste of perfectly good things people were prevented from taking on the flight, and had no chance to send by post. It also generated a lot of extra baggage fees for the airline purporting to operate a budget airline option for customers. If you go over the weight limit you are hit with high over baggage fees, voila, profit for them and lower fares for some. On board: There is very limited overhead cabin storage, no pocket in front of you for storage and zero in-flight entertainment offered. Seat backs are so thin, that you can feel anyone behind you should their knees press on your seat back. Beverage service was sporadic. It was started, stopped, then rows of customers got skipped, and any food that was pre-ordered was delivered as soon as the plane was airborne but drinks were not ready at the time of the meal service. Very scattered service overall. Announcements were poor and not clear or loud enough. Japanese announcements were fully detailed while Mandarin were not precise, and English were very limited or didn't happen at all. Not good on an international flight with many different language needs.

Tue, Dec 26
NRT
HKG
21h 55m
Sat, Dec 30
HKG
NRT
20h 20m
Trip: 5 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2407 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.3
Entertainment
8.0
Food
7.6
BKK
TPE
Excellent 9.6

The crew was LOVELY and seats were comfortable.

No vegetarian food option and couldn't figure out how to put in a special request online.

SFO
TPE
Excellent 8.3

Very friendly and helpful flight attendants!

No vegetarian options for the meals... No snacks available for in-flight purchases... No menu of beverages available...

DPS
TPE
Excellent 10.0

Nice, clean plane

Food is the same all the time

DPS
TPE
Excellent 8.3

I liked the movies, and the leg room in the economy section.

I don't like yogurt.

TPE
JFK
Excellent 10.0

great service by flight attendant; clean bathroom; free tasty meals and snacks

Fri, Jan 12
NRT
HKG
5h 20m
Tue, Jan 23
HKG
NRT
4h 00m
Trip: 12 days
5.4OkayShow reviews
Overall 5.4 Okay
Based on 38 reviews
Overall
6.8
Boarding
7.0
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
NRT
HKG
Okay 4.0

The $250 fee for bagage.

NRT
HKG
Mediocre 3.6

Flight attendants were good at keeping the cabin tidy.

Not impressed with JetStar. It's a far cry from the service you get on JAL. Due to overly strict baggage weight limit checks at the check-in counter, the queue for check-in was excessively long. While the queue was only for the passengers heading to the same destination of the flight, the delay of boarding caused by weighing all the bags for each customer, and then forcing people to abandon personal property to shed weight, repack and reweigh bags, meant the departure of the aircraft was delayed. No one missed the flight, but it was delayed. Also no one got to have any leisure time in the airport terminal as nearly every customer was struggling to abandon excess baggage weight, then had to scramble through security to get to the gate.Dumping weight created a lot of waste of perfectly good things people were prevented from taking on the flight, and had no chance to send by post. It also generated a lot of extra baggage fees for the airline purporting to operate a budget airline option for customers. If you go over the weight limit you are hit with high over baggage fees, voila, profit for them and lower fares for some. On board: There is very limited overhead cabin storage, no pocket in front of you for storage and zero in-flight entertainment offered. Seat backs are so thin, that you can feel anyone behind you should their knees press on your seat back. Beverage service was sporadic. It was started, stopped, then rows of customers got skipped, and any food that was pre-ordered was delivered as soon as the plane was airborne but drinks were not ready at the time of the meal service. Very scattered service overall. Announcements were poor and not clear or loud enough. Japanese announcements were fully detailed while Mandarin were not precise, and English were very limited or didn't happen at all. Not good on an international flight with many different language needs.

NRT
HKG
Mediocre 2.3

One of the crew look like Woman very annoying that's when come from Japan to Hong Kong and Japan management his biggest problem for checking in will not take that fright anymore

NRT
HKG
Okay 4.4

Plenty of leg room

In Japan, I arrived at 5:30am for designated check in and there was only one person conducting check ins. She took approximately 15 minutes per person because she scrutinized everyone's passport beyond just the regular review. She asked when my student visa was up although the date was printed and if I had a resident ID and my student card to prove it. What really got me is that my carryon was 7 kilos, the designated limit, BUT then she made me weigh my PURSE. Since my purse was an extra kilo, I had pay 40 USD to check a 7 kilo bag.

NRT
HKG
Good 6.0

The plane was new and immaculate. We took off on time and arrived a little earlier than scheduled. The staff was generally courteous.

There was no boarding announcement that we heard. We just looked up across the gate area and realized people were getting on the plane. My boyfriend and I were never offered food or a beverage even though everyone around us was. Did they think we wouldn't understand? It was a 4+ hour flight and even a water would have been appreciated.

Thu, Feb 15
NRT
HKG
5h 20m
Wed, Mar 21
HKG
NRT
4h 00m
Trip: 34 days
5.4OkayShow reviews
Overall 5.4 Okay
Based on 38 reviews
Overall
6.8
Boarding
7.0
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
NRT
HKG
Mediocre 3.6

Flight attendants were good at keeping the cabin tidy.

Not impressed with JetStar. It's a far cry from the service you get on JAL. Due to overly strict baggage weight limit checks at the check-in counter, the queue for check-in was excessively long. While the queue was only for the passengers heading to the same destination of the flight, the delay of boarding caused by weighing all the bags for each customer, and then forcing people to abandon personal property to shed weight, repack and reweigh bags, meant the departure of the aircraft was delayed. No one missed the flight, but it was delayed. Also no one got to have any leisure time in the airport terminal as nearly every customer was struggling to abandon excess baggage weight, then had to scramble through security to get to the gate.Dumping weight created a lot of waste of perfectly good things people were prevented from taking on the flight, and had no chance to send by post. It also generated a lot of extra baggage fees for the airline purporting to operate a budget airline option for customers. If you go over the weight limit you are hit with high over baggage fees, voila, profit for them and lower fares for some. On board: There is very limited overhead cabin storage, no pocket in front of you for storage and zero in-flight entertainment offered. Seat backs are so thin, that you can feel anyone behind you should their knees press on your seat back. Beverage service was sporadic. It was started, stopped, then rows of customers got skipped, and any food that was pre-ordered was delivered as soon as the plane was airborne but drinks were not ready at the time of the meal service. Very scattered service overall. Announcements were poor and not clear or loud enough. Japanese announcements were fully detailed while Mandarin were not precise, and English were very limited or didn't happen at all. Not good on an international flight with many different language needs.

NRT
HKG
Okay 4.0

Made me check a carry on because of weight. Bossy unfriendly staff constantly giving instructions

NRT
HKG
Good 7.0

The crews are very professional. The flight is on time

Foods are not included for a 4 hours flight.

NRT
HKG
Okay 5.0

Plane was clean and newish.

I pre-paid for baggage online but they charge by kilograms so I had to guess. I paid 3800 JPY for 20 kg. I was over by 13 kg, for which they charged me 22,500 JPY. My whole flight with an extra leg room seat plus the pre-paid baggage was only 17k JPY . My one bag that was 10kg cost me $200, which was more than it cost for me to fly. RIP OFF! I will be fighting the charge with my credit card.

NRT
HKG
Mediocre 3.2

Seats are old and have no support. It felt like an old bus ride for over four hours.

Fri, Feb 2
NRT
HKG
5h 25m
Mon, Feb 5
HKG
NRT
4h 00m
Trip: 4 days
4.7OkayShow reviews
Overall 4.7 Okay
Based on 5 reviews
Boarding
7.1
Comfort
6.6
Crew
7.4
Entertainment
5.0
Food
5.7
KIX
HKG
Mediocre 3.0

It was cheap

Everything about it was not good and I will never fly them again

DAD
HKG
Good 7.3

Quick flight between HK & DaNang on time both directions. Convenient flight schedule. Smooth flight. Crew was friendly.

Had to purchase food, beverages but wasn’t really necessary due to short duration of flight

REP
HKG
Excellent 10.0

Flight departed on tme and arrived on time

None

HKG
NRT
Mediocre 3.6

got sick from food

HKG
KIX
Mediocre 2.0

Nothing

The flights was canceled till now no refund

Tue, Mar 20
NRT
HKG
5h 20m
Sat, Mar 24
HKG
NRT
4h 00m
Trip: 5 days
5.4OkayShow reviews
Overall 5.4 Okay
Based on 38 reviews
Overall
6.8
Boarding
7.0
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
NRT
HKG
Okay 4.0

The $250 fee for bagage.

NRT
HKG
Good 7.0

The crews are very professional. The flight is on time

Foods are not included for a 4 hours flight.

NRT
HKG
Okay 5.0

Plane was clean and newish.

I pre-paid for baggage online but they charge by kilograms so I had to guess. I paid 3800 JPY for 20 kg. I was over by 13 kg, for which they charged me 22,500 JPY. My whole flight with an extra leg room seat plus the pre-paid baggage was only 17k JPY . My one bag that was 10kg cost me $200, which was more than it cost for me to fly. RIP OFF! I will be fighting the charge with my credit card.

NRT
HKG
Okay 4.0

Nothing

I got a $45 excess weight charge for my carry on, but half the plane was empty so it really didn't even matter. Add that to the fact that they don't give anything for free, not even water. So I was thirsty as hell for five hours between Tokyo and Hong Kong. Half the plane was empty yet they said if you tried to move seats they would charge you for it. K jetstar Japan, you suck!

NRT
HKG
Excellent 8.0

our flight was delayed (from NRT to HKG) because of the typhoon and i appreciate the text that I received saying it was (i proceeded to double check and it was surely delayed) i think it would have been better if they sent the email at the same time as the text. other than that, it was a good flight; i fell asleep so i didnt experience much of the service

had to purchase beverages/food on flight. (didnt expect much because the flight was cheap)

Fri, Mar 23
NRT
HKG
5h 20m
Mon, Mar 26
HKG
NRT
4h 20m
Trip: 4 days
5.4OkayShow reviews
Overall 5.4 Okay
Based on 38 reviews
Overall
6.8
Boarding
7.0
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
NRT
HKG
Okay 4.0

Made me check a carry on because of weight. Bossy unfriendly staff constantly giving instructions

NRT
HKG
Mediocre 3.6

Flight attendants were good at keeping the cabin tidy.

Not impressed with JetStar. It's a far cry from the service you get on JAL. Due to overly strict baggage weight limit checks at the check-in counter, the queue for check-in was excessively long. While the queue was only for the passengers heading to the same destination of the flight, the delay of boarding caused by weighing all the bags for each customer, and then forcing people to abandon personal property to shed weight, repack and reweigh bags, meant the departure of the aircraft was delayed. No one missed the flight, but it was delayed. Also no one got to have any leisure time in the airport terminal as nearly every customer was struggling to abandon excess baggage weight, then had to scramble through security to get to the gate.Dumping weight created a lot of waste of perfectly good things people were prevented from taking on the flight, and had no chance to send by post. It also generated a lot of extra baggage fees for the airline purporting to operate a budget airline option for customers. If you go over the weight limit you are hit with high over baggage fees, voila, profit for them and lower fares for some. On board: There is very limited overhead cabin storage, no pocket in front of you for storage and zero in-flight entertainment offered. Seat backs are so thin, that you can feel anyone behind you should their knees press on your seat back. Beverage service was sporadic. It was started, stopped, then rows of customers got skipped, and any food that was pre-ordered was delivered as soon as the plane was airborne but drinks were not ready at the time of the meal service. Very scattered service overall. Announcements were poor and not clear or loud enough. Japanese announcements were fully detailed while Mandarin were not precise, and English were very limited or didn't happen at all. Not good on an international flight with many different language needs.

NRT
HKG
Mediocre 3.2

Seats are old and have no support. It felt like an old bus ride for over four hours.

NRT
HKG
Okay 4.4

Plenty of leg room

In Japan, I arrived at 5:30am for designated check in and there was only one person conducting check ins. She took approximately 15 minutes per person because she scrutinized everyone's passport beyond just the regular review. She asked when my student visa was up although the date was printed and if I had a resident ID and my student card to prove it. What really got me is that my carryon was 7 kilos, the designated limit, BUT then she made me weigh my PURSE. Since my purse was an extra kilo, I had pay 40 USD to check a 7 kilo bag.

NRT
HKG
Good 6.0

The plane was new and immaculate. We took off on time and arrived a little earlier than scheduled. The staff was generally courteous.

There was no boarding announcement that we heard. We just looked up across the gate area and realized people were getting on the plane. My boyfriend and I were never offered food or a beverage even though everyone around us was. Did they think we wouldn't understand? It was a 4+ hour flight and even a water would have been appreciated.

Fri, May 18
NRT
HKG
5h 00m
Thu, May 24
HKG
NRT
4h 20m
Trip: 7 days
5.4OkayShow reviews
Overall 5.4 Okay
Based on 38 reviews
Overall
6.8
Boarding
7.0
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
NRT
HKG
Okay 4.4

Plenty of leg room

In Japan, I arrived at 5:30am for designated check in and there was only one person conducting check ins. She took approximately 15 minutes per person because she scrutinized everyone's passport beyond just the regular review. She asked when my student visa was up although the date was printed and if I had a resident ID and my student card to prove it. What really got me is that my carryon was 7 kilos, the designated limit, BUT then she made me weigh my PURSE. Since my purse was an extra kilo, I had pay 40 USD to check a 7 kilo bag.

NRT
HKG
Mediocre 2.3

One of the crew look like Woman very annoying that's when come from Japan to Hong Kong and Japan management his biggest problem for checking in will not take that fright anymore

NRT
HKG
Okay 4.0

Made me check a carry on because of weight. Bossy unfriendly staff constantly giving instructions

NRT
HKG
Good 6.0

The plane was new and immaculate. We took off on time and arrived a little earlier than scheduled. The staff was generally courteous.

There was no boarding announcement that we heard. We just looked up across the gate area and realized people were getting on the plane. My boyfriend and I were never offered food or a beverage even though everyone around us was. Did they think we wouldn't understand? It was a 4+ hour flight and even a water would have been appreciated.

NRT
HKG
Okay 4.0

The $250 fee for bagage.

Mon, Dec 18
NRT
HKG
5h 30m
Fri, Dec 22
HKG
NRT
4h 05m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Apr 1
NRT
HKG
5h 00m
Tue, Apr 3
HKG
NRT
4h 20m
Trip: 3 days
5.4OkayShow reviews
Overall 5.4 Okay
Based on 38 reviews
Overall
6.8
Boarding
7.0
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
NRT
HKG
Okay 4.0

The $250 fee for bagage.

NRT
HKG
Good 6.0

The plane was new and immaculate. We took off on time and arrived a little earlier than scheduled. The staff was generally courteous.

There was no boarding announcement that we heard. We just looked up across the gate area and realized people were getting on the plane. My boyfriend and I were never offered food or a beverage even though everyone around us was. Did they think we wouldn't understand? It was a 4+ hour flight and even a water would have been appreciated.

NRT
HKG
Mediocre 2.6

Purchased early baggage check allowance, but VERY limited carry-on baggage allowance resulted in 2 of us paying over 13,000 yen to check carry-ons. Negated any savings from booking a budget airline. Plane seats were horrendous for posture - shape encourages slouching and absolutely no lumbar support. Very uncomfortable.

NRT
HKG
Good 7.0

The crews are very professional. The flight is on time

Foods are not included for a 4 hours flight.

NRT
HKG
Okay 4.0

Nothing

I got a $45 excess weight charge for my carry on, but half the plane was empty so it really didn't even matter. Add that to the fact that they don't give anything for free, not even water. So I was thirsty as hell for five hours between Tokyo and Hong Kong. Half the plane was empty yet they said if you tried to move seats they would charge you for it. K jetstar Japan, you suck!

Thu, Feb 1
NRT
HKG
5h 20m
Sat, Feb 3
HKG
NRT
11h 15m
Trip: 3 days
5.4OkayShow reviews
Overall 5.4 Okay
Based on 38 reviews
Overall
6.8
Boarding
7.0
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
NRT
HKG
Mediocre 3.2

Seats are old and have no support. It felt like an old bus ride for over four hours.

NRT
HKG
Okay 4.4

Plenty of leg room

In Japan, I arrived at 5:30am for designated check in and there was only one person conducting check ins. She took approximately 15 minutes per person because she scrutinized everyone's passport beyond just the regular review. She asked when my student visa was up although the date was printed and if I had a resident ID and my student card to prove it. What really got me is that my carryon was 7 kilos, the designated limit, BUT then she made me weigh my PURSE. Since my purse was an extra kilo, I had pay 40 USD to check a 7 kilo bag.

NRT
HKG
Mediocre 3.6

Flight attendants were good at keeping the cabin tidy.

Not impressed with JetStar. It's a far cry from the service you get on JAL. Due to overly strict baggage weight limit checks at the check-in counter, the queue for check-in was excessively long. While the queue was only for the passengers heading to the same destination of the flight, the delay of boarding caused by weighing all the bags for each customer, and then forcing people to abandon personal property to shed weight, repack and reweigh bags, meant the departure of the aircraft was delayed. No one missed the flight, but it was delayed. Also no one got to have any leisure time in the airport terminal as nearly every customer was struggling to abandon excess baggage weight, then had to scramble through security to get to the gate.Dumping weight created a lot of waste of perfectly good things people were prevented from taking on the flight, and had no chance to send by post. It also generated a lot of extra baggage fees for the airline purporting to operate a budget airline option for customers. If you go over the weight limit you are hit with high over baggage fees, voila, profit for them and lower fares for some. On board: There is very limited overhead cabin storage, no pocket in front of you for storage and zero in-flight entertainment offered. Seat backs are so thin, that you can feel anyone behind you should their knees press on your seat back. Beverage service was sporadic. It was started, stopped, then rows of customers got skipped, and any food that was pre-ordered was delivered as soon as the plane was airborne but drinks were not ready at the time of the meal service. Very scattered service overall. Announcements were poor and not clear or loud enough. Japanese announcements were fully detailed while Mandarin were not precise, and English were very limited or didn't happen at all. Not good on an international flight with many different language needs.

NRT
HKG
Okay 4.0

Nothing

I got a $45 excess weight charge for my carry on, but half the plane was empty so it really didn't even matter. Add that to the fact that they don't give anything for free, not even water. So I was thirsty as hell for five hours between Tokyo and Hong Kong. Half the plane was empty yet they said if you tried to move seats they would charge you for it. K jetstar Japan, you suck!

NRT
HKG
Excellent 8.0

our flight was delayed (from NRT to HKG) because of the typhoon and i appreciate the text that I received saying it was (i proceeded to double check and it was surely delayed) i think it would have been better if they sent the email at the same time as the text. other than that, it was a good flight; i fell asleep so i didnt experience much of the service

had to purchase beverages/food on flight. (didnt expect much because the flight was cheap)

Mon, Dec 18
NRT
HKG
5h 20m
Wed, Jan 10
HKG
NRT
4h 00m
Trip: 24 days
5.4OkayShow reviews
Overall 5.4 Okay
Based on 38 reviews
Overall
6.8
Boarding
7.0
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
NRT
HKG
Mediocre 2.3

One of the crew look like Woman very annoying that's when come from Japan to Hong Kong and Japan management his biggest problem for checking in will not take that fright anymore

NRT
HKG
Good 7.0

The crews are very professional. The flight is on time

Foods are not included for a 4 hours flight.

NRT
HKG
Okay 4.0

Nothing

I got a $45 excess weight charge for my carry on, but half the plane was empty so it really didn't even matter. Add that to the fact that they don't give anything for free, not even water. So I was thirsty as hell for five hours between Tokyo and Hong Kong. Half the plane was empty yet they said if you tried to move seats they would charge you for it. K jetstar Japan, you suck!

NRT
HKG
Mediocre 3.2

Seats are old and have no support. It felt like an old bus ride for over four hours.

NRT
HKG
Okay 4.0

The $250 fee for bagage.

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