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Find Cheap Flights from Hong Kong Intl to Tokyo (HKG - TYO)

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Hong Kong Intl to Tokyo Flight Information

Avg. Flight Duration 4h 48m
Flights Arrive in Tokyo
Flights Depart from Hong Kong Intl
Flight Price $152
Distance 1,804 miles
Airlines Vanilla Air, HK Express, Jetstar Japan, Air China, China Eastern, China Airlines, Jin Air, Cebu Pacific, EVA Air, Philippine Airlines, XiamenAir, Hong Kong Airlines, Asiana Airlines

Good to Know

Average Price:
$299
(avg. price over the last 2 weeks)
Good Deal:
$160
or less (round trip)

When to Book Flights from Hong Kong Intl to Tokyo

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $160 or less.
Book at least 1 week before departure in order to get a below-average price.
Morning departure is around 6% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Hong Kong Intl to Tokyo Flights

How long does a flight from Hong Kong Intl to Tokyo take?
An average nonstop flight takes 4h 05m, covering a distance of 1804 miles.
How many flights are there between Hong Kong Intl and Tokyo?
There are 953 (nonstop) flights between Hong Kong Intl and Tokyo per week, averaging 134 per day.
Which airlines provide the cheapest flights from Hong Kong Intl to Tokyo?
In the past 3 days, the cheapest round-trip tickets were found on Vanilla Air ($152), HK Express ($171) and Jetstar Japan ($186).
Do I need a passport to fly between Hong Kong Intl and Tokyo?
Yes.
Which airlines fly most frequently between Hong Kong Intl and Tokyo?
Cathay Pacific (26 times daily), Japan Airlines (24 times daily), Jet Airways (15 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Hong Kong Intl to Tokyo?
For Hong Kong Intl to Tokyo, Thursday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Tokyo back to Hong Kong Intl, the best deals are generally found on Thursday, with Sunday being the most expensive.

Book cheap flights from Hong Kong Intl to Tokyo (round-trip)

Airports
Origin
Hong Kong
$152
only
$152
Destination
Tokyo
$152
only
$152
$259
only
$259
Thu, Nov 15
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 05m
Tue, Nov 20
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 40m
Trip: 6 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 4 reviews
Boarding
6.8
Comfort
6.1
Crew
7.4
Entertainment
4.8
Food
5.5
NRT
CTS
Excellent 8.5

crews are so nice.

NRT
HKG
Okay 4.0

arriving 30 minutes ahead of schedule even though we had late departure.

The policy of carry-on luggage is misleading. You're only allowed 10kg or less for combined two items. Charged me 6,000 yen ($53 USD) to bring my carry-on suitcase even though it met the 3 tier requirements so I should have only been charged 4,000 yen. Tacked on an additional 2,000 yen for "security" fee. This is double what the average & premium airlines charge for the 1st piece of carry on luggage as my backpack is always considered free....also the flight crew and pilots were late.

NRT
OKA
Okay 5.0

Better than other low cost carriers.

I know I get what I pay for. So, no particular complaints.

NRT
HKG
Okay 5.2

Price was good. Crew very nice and pleasant, they worked hard and efficiently, flight was on time.

Terminal 2: Terminal 2 for budget airlines in Tokyo was a very dismal place, was worn out, dinghy, and old, no seats for passengers, was worse than a third world terminal. Terminal space was cramped and check in lines were cramped together and signs confusing, difficult to make out which line was for which airline or flight, could easily be in the wrong line for wrong flight/airline! There were few stores, only one cafe with limited selection of food and drinks. Passengers had to board planes by walking from boarding gate to plane in the open air and climb up plane staircase like back in ancient days or in quaint backward country. Elevators going down to the boarding gates were poorly marked and confusing and no signs at the gate indicating the flight to be boarded. In addition, the boarding gates are segregated and do not connect and passengers at the wrong gate cannot easily get from one gate to the next! All in all a very unpleasant place and experience. While the airport limousine bus did stop at terminal 2, it was the very last stop and took extra time to get there as terminal 2 seemed to be located in middle of nowhere at Narita. Plane and flight: As expected in a no frills budget airline, food was mediocre, fee was charged for everything. However this was a five hour flight from Tokyo to Hong Kong and seats on plane were packed very very close together, very difficult to get in and out of seat - had to be an acrobat or contortionist to get in and out, Even on a no frills budget airline, such closely packed seats for a long flight is unacceptable. Maybe OK for a one to two hour flight but not acceptable for flight over 3 hours. Have had better experience on other no frills budget airlines. such as Air Asia, Tiger Air. Will definitely avoid Vanilla Air whenever possible.

TPE
NRT
Excellent 8.6

No complex boarding process

20kg baggage limit on checked bags. US carriers max at 50lb and that’s what I packed for. Had to shuffle some items to carryon.

Sun, Dec 2
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 05m
Mon, Dec 10
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 45m
Trip: 9 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 9 reviews
Boarding
6.9
Comfort
6.6
Crew
7.2
Entertainment
5.3
Food
5.8
CNX
HKG
Excellent 8.0

Professional staff

n/a

NRT
HKG
Excellent 8.0

On time

HUN
HKG
Excellent 8.6

Great job

Small seats

DAD
HKG
Excellent 10.0

On time departure and arrival, had priority boarding and check-in, you get what you pay for.

HKT
HKG
Mediocre 3.0

The airport had an emergency shut down and we didn’t get notification about it. When we showed up in airport, the only accommodation was 250 Thai bhat Burger King vouchers that it’s not even enough to buy a drink after getting a burger.

Sat, Mar 16
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 05m
Thu, Mar 21
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 20m
Trip: 6 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 52 reviews
Overall
6.9
Boarding
7.0
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
HKG
NRT
Excellent 8.0

The online customer service was great. We could not log in to "buy" our luggage allowance the day before. When we got to the airport they wanted $1000 US for our luggage (online it was about $180 US). They said since we didn't do it online, too bad. We called and the customer service rep was HORRIBLE. No help. Basically said too bad. We then tried the online "chat" on their site. That rep, allowed us to pay the $180. So don't call, go to their web site and chat.

That you have to buy the luggage allowance before you get to the airport. Sometimes, we don't know how much luggage we will have or what it will weigh before hand.

HKG
NRT
Excellent 8.0

overall solid but very basic - read others for details

carry on bag weight limit is low

HKG
NRT
Mediocre 2.0

Flight was cancelled. I had to cancel my trip completely.

HKG
NRT
Good 6.0

Responsive crew, pleasant departure and landing

Food, drinks, you name it are provided at a cost and it's not especially cheap. Bring your own snacks and water for any flight over 2 hrs!

HKG
NRT
Okay 5.0

1) to not even offer water for free on a five hour plus flight is ridiculous (you might as well just charge an extra $1 or $2 on the flight tickets 2) every hour or so, (or more often!!) the flight attendants would wake everyone up to listen to sales promotions about saving a pittance on flight duty free purchases, like 100yen on this and that. Every time I slept, I was woken up! Why the aggressive/annoying campaign!?

Fri, Feb 22
HKG
Hong Kong Intl
NRT
Tokyo Narita
22h 20m
Wed, Feb 27
NRT
Tokyo Narita
HKG
Hong Kong Intl
22h 50m
Trip: 6 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 4,650 reviews
Overall
6.5
Boarding
6.7
Comfort
6.5
Crew
7.0
Entertainment
6.0
Food
6.1
LHW
PEK
Good 6.0

Air condition was not cooling and all was hot for aprox. 5 hours then became 40% better

JFK
PEK
Excellent 8.0

I had the seat 48A which was next to the emergency exit and no chairs front of me which made me very comfortable. Also I can drink anything i want as much as I want.

Out of the whole 13 hours flight we only had 2 meals which was not enough for me. I was hungry between the two meals during the flight so i asked the flight attendant for anything to eat and she gave me 2 hot peice of bread. I accepted without complain.

PEK
HKG
Okay 4.6

I had a seat with very little leg room. The food was rather bland and the boarding process was slow and delayed the departure time.

JFK
PEK
Mediocre 3.0

Big delay in PEK

JFK
PEK
Good 6.0

New York to Beijing plane was new.

Not have salt pepper tooth pick.Halfway of plane juice finish. In this long flight no have snacks

Mon, Oct 15
HKG
Hong Kong Intl
NRT
Tokyo Narita
18h 45m
Thu, Oct 18
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 00m
Trip: 4 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 5,371 reviews
Overall
6.5
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.2
Food
6.0
PVG
HNL
Excellent 10.0

Very comfortable seat in the exit row and entertainment to choose from offered a wide variety of current and older movies, I was very impressed and will for sure book through China Eastern for my next flight to Hong Kong next month

Breakfast was a bit bland but nothing bad

REP
PVG
Excellent 8.0

New planes

Entertainment selection, regular food and beverages

SFO
PVG
Excellent 8.0

On time flights

All was good

LAX
NKG
Mediocre 3.6

The flight is not too busy

I have to checked my all suitcase out and re-check in again even thought I am transfer. This is horrible!! Nobody informed me, I have to go back to customs and get my suitcase.

PVG
SFO
Okay 4.6

Turbulent flight

Wed, Oct 24
HKG
Hong Kong Intl
HND
Tokyo Haneda
7h 10m
Tue, Oct 30
HND
Tokyo Haneda
HKG
Hong Kong Intl
5h 20m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Dec 5
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 05m
Mon, Dec 10
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 40m
Trip: 6 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 4 reviews
Boarding
6.8
Comfort
6.1
Crew
7.4
Entertainment
4.8
Food
5.5
NRT
HKG
Okay 5.2

Price was good. Crew very nice and pleasant, they worked hard and efficiently, flight was on time.

Terminal 2: Terminal 2 for budget airlines in Tokyo was a very dismal place, was worn out, dinghy, and old, no seats for passengers, was worse than a third world terminal. Terminal space was cramped and check in lines were cramped together and signs confusing, difficult to make out which line was for which airline or flight, could easily be in the wrong line for wrong flight/airline! There were few stores, only one cafe with limited selection of food and drinks. Passengers had to board planes by walking from boarding gate to plane in the open air and climb up plane staircase like back in ancient days or in quaint backward country. Elevators going down to the boarding gates were poorly marked and confusing and no signs at the gate indicating the flight to be boarded. In addition, the boarding gates are segregated and do not connect and passengers at the wrong gate cannot easily get from one gate to the next! All in all a very unpleasant place and experience. While the airport limousine bus did stop at terminal 2, it was the very last stop and took extra time to get there as terminal 2 seemed to be located in middle of nowhere at Narita. Plane and flight: As expected in a no frills budget airline, food was mediocre, fee was charged for everything. However this was a five hour flight from Tokyo to Hong Kong and seats on plane were packed very very close together, very difficult to get in and out of seat - had to be an acrobat or contortionist to get in and out, Even on a no frills budget airline, such closely packed seats for a long flight is unacceptable. Maybe OK for a one to two hour flight but not acceptable for flight over 3 hours. Have had better experience on other no frills budget airlines. such as Air Asia, Tiger Air. Will definitely avoid Vanilla Air whenever possible.

NRT
CTS
Excellent 8.5

crews are so nice.

HKG
NRT
Mediocre 2.0

1.5 hours late & sitting in the plane waiting to take off. A UPS plane was given priority to take off before this airline - it's the worst of cheap airlines I've ever seen.

NRT
HKG
Okay 4.0

arriving 30 minutes ahead of schedule even though we had late departure.

The policy of carry-on luggage is misleading. You're only allowed 10kg or less for combined two items. Charged me 6,000 yen ($53 USD) to bring my carry-on suitcase even though it met the 3 tier requirements so I should have only been charged 4,000 yen. Tacked on an additional 2,000 yen for "security" fee. This is double what the average & premium airlines charge for the 1st piece of carry on luggage as my backpack is always considered free....also the flight crew and pilots were late.

CTS
NRT
Mediocre 2.0

nothing

They changed the boarding time from 14:00 to 14:15 at check-in and at the time of departure at 14:45 they changed that to the boarding time. I missed my flight in Tokyo going to the USA had to pay a change fay to another airline I couldn't afford and spend the night at the Airport!!!!! Awful !!! no explanation no offer to reimburse nothing!!!!

Sat, Sep 22
HKG
Hong Kong Intl
NRT
Tokyo Narita
13h 50m
Wed, Sep 26
NRT
Tokyo Narita
HKG
Hong Kong Intl
13h 00m
Trip: 5 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2,980 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.5
TPE
LAX
Excellent 9.0

Since I had no check-in luggage on my way to Manila from Los Angeles, my medicine bag was packed in my carry-on with wheels. When, in Manila, I was forced to check-in that piece of luggage, I forgot to move my medication into my backpack which I carried with me on board. In Taipei, I asked the ground crew to retrieve my medication from my check-in carry-on. The team worked diligently and made sure that my medication was handed to me as I was one boarding the plane with the last few. I was delighted by the level of service and the fact that I was able to take my medication before the flight took off. What a difference in attitude between the Manila and Taipei ground crews. Thank you Taipei ground crew!

DPS
TPE
Good 7.3

Impressed with the quick boarding time. Flight delayed 45 min but still made connecting flight. Good inflight entertainment options

Bad food

JFK
TPE
Mediocre 2.0

Lots of selections on entertainment during flight, good movies and music.

None

MNL
TPE
Good 6.0

Entertainment was very good. Lots of movie selections.

Only serving tea and coffee for breakfast.

TPE
JFK
Mediocre 2.3

The meals are very good and tasty, good portions.

The economy seat is OK but too distance between seats could use extra inch.

Wed, Oct 10
HKG
Hong Kong Intl
NRT
Tokyo Narita
18h 30m
Wed, Oct 17
NRT
Tokyo Narita
HKG
Hong Kong Intl
17h 05m
Trip: 8 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 114 reviews
Boarding
7.2
Comfort
6.6
Crew
7.6
Entertainment
5.3
Food
6.0
ICN
BKK
Okay 5.3

It's what you expect from a budget airline. Was actually happy they had food.

The food was not good at all. The seats were uncomfortable. There is no entertainment.

ICN
GUM
Excellent 10.0

Great flight, good service

It was all fine.

HAN
ICN
Excellent 10.0

We were actually on Korean Air, not Jin Air due to our change in schedule. Korean Air staff in Hanoi were truly excellent. They even followed thru so that staff in Seoul assisted us with our connection. We were very impressed. Korean Air's flight attendants have always been professional and courteous. The level of service is superior to most airlines we've used.

Absolutely nothing.

VTE
ICN
Mediocre 3.3

None

Ancient plane! It still has ashtray!

CRK
ICN
Excellent 9.2

the trip with Jin air from Clark was good, the trip from Inchon was good

Tue, Oct 23
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 30m
Sun, Oct 28
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 40m
Trip: 6 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 9 reviews
Boarding
6.9
Comfort
6.6
Crew
7.2
Entertainment
5.3
Food
5.8
HKG
NRT
Mediocre 3.6

got sick from food

HKG
KIX
Excellent 8.0

Clean cabin

HUN
HKG
Excellent 8.6

Great job

Small seats

HKG
HKT
Mediocre 2.0

Due to their mistkes with connections and communication I never made it on my flight therefor the specific indicators way be inaccurate but I would say an overall terrible experience.

NRT
HKG
Excellent 8.0

On time

Sun, Feb 3
HKG
Hong Kong Intl
NRT
Tokyo Narita
23h 40m
Wed, Feb 6
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 45m
Trip: 4 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 448 reviews
Boarding
6.6
Comfort
6.4
Crew
7.2
Entertainment
5.3
Food
5.6
MNL
ILO
Good 6.3

Friendly crew, quick boarding, landed ahead of schedule!

The cabin temperature was too cold!!

CRK
HKG
Excellent 10.0

Great customer service! Checking in was very fast!

MNL
ILO
Okay 4.0

The plane is modern and clean and crew is friendly. I thought the flight crew announcements were clean and helpful

Cebu always changes gates..what a fiasco. Its like a cattle herd everytime, they are so disorganized!! Then always late and they blame late arrival of aircraft and then blame the traffic at the airport..it gets so old!! Two hour delay today....really cebu must have the worst on time arrivals of any airline!!??? And what happen to boarding special needs first...the gate agents must be idiots they started taking everyone thru both lines...the wheel chair and elderly and children were rammed in with the shoving hoards because they processed both at the same time..it was a fiasco as usual. What happen to board by rows?? I realize late departure but this in no way helped speed ghe plane on its way...uuugggh

TUG
MNL
Mediocre 3.3

The delay of my flight was not acceptable.

MNL
ICN
Good 7.3

Why do we have to pay for the smallest snacks? On a 4 hour flight??

Thu, Oct 18
HKG
Hong Kong Intl
NRT
Tokyo Narita
11h 15m
Tue, Oct 23
NRT
Tokyo Narita
HKG
Hong Kong Intl
13h 10m
Trip: 6 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 4,795 reviews
Boarding
8.8
Comfort
8.5
Crew
8.9
Entertainment
8.5
Food
8.3
TPE
MNL
Excellent 10.0

As I said on the last flight enjoyed the flight and the crew as amazing

Just like on the last flight maybe have more inflight entertainment more movie and tv selection

LAX
TPE
Good 6.6

Crew was the best part. They were very friendly and helpful.

Very limited English movie selections for such a long flight. Could not turn Chinese subtitles off for some. Very distracting. Seats in economy (according to online comparisons) are some of the best in the industry but I felt extremely cramped and uncomfortable for the entire flight. Long haul flights should not have seats this small. Also, for health reasons, all seats should have foot rests. It shouldn't be about money, people can die from sitting like that for so long. Also, the food that I could eat was good, but there should be a no fish option. You have a lot of diet types available to choose from but none guarantee no fish. The process for requesting a special meal online was not clear and confusing.

LAX
TPE
Excellent 9.0

The seat smells like it was not clean. They did not serve snack between lunch and dinner. You need to get it at their station. We were really thirsty and a bit hungry...

SEA
TPE
Excellent 9.6

I’ve always had a great flight with them. Crew always very nice and very helpful.

I have nothing bad to say. Maybe it there was a little more entertainment more movies and tv shows.

YYZ
TPE
Excellent 9.6

EVA graciously accept a name correction to my ticket where most of my name was correct but the first name wasnt. A big help. Unlike travelling in and out of China. So, i appreciated this help. Flying out at 2 am and arriving Taipei at 5 am was a good time choice too. Service on board was good. Lots of refreshments served. Nice plates used for meals in economy.

Wed, Oct 17
HKG
Hong Kong Intl
HND
Tokyo Haneda
25h 00m
Fri, Oct 19
HND
Tokyo Haneda
HKG
Hong Kong Intl
26h 55m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 2,065 reviews
Overall
7.3
Boarding
7.3
Comfort
7.2
Crew
7.8
Entertainment
6.7
Food
7.0
LAX
MNL
Excellent 8.6

Little less food.

MNL
SFO
Good 6.0

The disabled services and that the inflight crew pay attention. They're genuinely courteous and kind.

Food and the seating upholstery (but that's to be expected in economy class)

HNL
MNL
Excellent 8.0

No movies in thePR301

DXB
MNL
Good 6.0

i like the movies selection , dinner meal which was sweet and sour fish .

They don’t offer meals for people who aren’t beef or pork eaters . Although they had a fish meal the breakfast did not have that option.

MNL
LAX
Excellent 9.3

Smooth fly. Sleep a little bit better not to shaky.some friendly passengers.

Food is ok not much but ok.

Mon, Dec 24
HKG
Hong Kong Intl
NRT
Tokyo Narita
24h 25m
Thu, Jan 10
NRT
Tokyo Narita
HKG
Hong Kong Intl
21h 25m
Trip: 18 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 410 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.6
Food
6.8
LAX
XMN
Mediocre 2.0

None

I didn’t realize that Chinese transit visa is needed to transfer at Xiamen airport. When I bought the tickets, I wasn’t notified nor advised to get the Chinese visa. The Xiamen rep at Lax didn’t let me board first and I explained and they gave me the visa waiver paperwork. It was so much of hassle. I’ve laid over many Chinese cities via different airlines and never had any problems. Will not fly again on Xiamen!!

LAX
XMN
Mediocre 2.0

The flight was fine

KUL
XMN
Mediocre 2.0

Nothing

Xiamen reps at KUL didn’t let me board because they said my middle name on boarding pass didn’t match with the name on Chinese transit visa. I got this Chinese transit visa just to transfer because of the airport layout and that part was also didn’t make sense. They didn’t accept my middle “Y” on the boarding pass and it was so much of hassle to argue and finally let me through. Will never fly again on Xiamen.

XMN
YVR
Good 6.0

The flights got delayed. One of the flights got delayed without a notice in advance.

XMN
SEA
Excellent 10.0

The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200.

Limited selection of English language movies but hey it was a China airline so no bit surprise there.

Wed, Mar 13
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 05m
Thu, Mar 21
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 20m
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 52 reviews
Overall
6.9
Boarding
7.0
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
HKG
NRT
Good 6.0

Responsive crew, pleasant departure and landing

Food, drinks, you name it are provided at a cost and it's not especially cheap. Bring your own snacks and water for any flight over 2 hrs!

HKG
NRT
Mediocre 2.0

Not much positive to say.

a FOURTEEN HOUR DELAY. I missed an important meeting the next morning. No compensation, only a half-bakes apology. NEVER flying with this airline again. Absolutely disgraceful.

HKG
NRT
Mediocre 2.0

Flight was cancelled. I had to cancel my trip completely.

HKG
NRT
Excellent 10.0

Great flight and wonderful customer service!

HKG
NRT
Good 6.0

It was alright for the price

They really screwed me on luggage though...

Tue, Nov 6
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 05m
Thu, Nov 15
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 30m
Trip: 10 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 4 reviews
Boarding
6.8
Comfort
6.1
Crew
7.4
Entertainment
4.8
Food
5.5
NRT
KIX
Mediocre 3.5

For some reason, on this flight, the cabin pressure was not as good and I received a piercing pain in my sinus and head that I thought was something dangerous. It didn't go away, and I still have a little bit of it. I flew from Los Angeles to Tokyo with no problem, and the plane was a larger one. I fear this plane had less insulation or something that lead to this pain.

TPE
NRT
Excellent 8.6

No complex boarding process

20kg baggage limit on checked bags. US carriers max at 50lb and that’s what I packed for. Had to shuffle some items to carryon.

NRT
HKG
Mediocre 3.0

You could really feel the penny pinching. Baggage fees are ridiculous. And I had to wait by thr check-in kiosks for 10 minutes for: "in case something is wrong with the baggage". Slow to check tickets at boarding. Plane was parked in the most remote part of the airport. Long bus ride, and long time to board. Seats are very uncomfortable. Overall, worst experience with a Low Cost Carrier I have had, for no benefit in ticket cost. Avoiding this airline in the future.

NRT
OKA
Okay 5.0

Better than other low cost carriers.

I know I get what I pay for. So, no particular complaints.

NRT
OKA
Good 7.0

The crew was amazing and super nice. Seats and overall plane was nice and clean. I’ve used budget airlines before and this is in the top 5 of greats! I would highly recommend this airline!

The plane was late taking off from airport but it was understandable because of rain conditions. Need better shuttle service for people with small children and strollers. The crew would not let my husband switch a seat over so my family could sit together. That is not right in my eye to not let a family sit together, especially when traveling with a small child. If a family books tickets together, they should sit in the same row.

Thu, Nov 15
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 05m
Sat, Nov 24
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 30m
Trip: 10 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 9 reviews
Boarding
6.9
Comfort
6.6
Crew
7.2
Entertainment
5.3
Food
5.8
HUN
HKG
Excellent 8.6

Great job

Small seats

HKG
ICN
Okay 5.6

Comfort

I did not like that there was no food or snacks given for the flight. Also did not like I had to pay for a drink of water.

HKG
HKT
Mediocre 2.0

Due to their mistkes with connections and communication I never made it on my flight therefor the specific indicators way be inaccurate but I would say an overall terrible experience.

HKG
NRT
Excellent 8.0

Price is good

No entertainment, no water

HKG
NRT
Mediocre 3.6

got sick from food

Sat, Mar 30
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 30m
Sun, Apr 14
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 50m
Trip: 16 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.1
Food
6.9
HKG
TPE
Excellent 10.0

They serve food on a 90 minute flight.

LAX
HKG
Excellent 10.0

Felt like a brand new Airbus. Roomy seats even in economy. Excellent service! A full meal unlike most American airlines. Polite, expedient service. I will fly Hong Kong Airlines again!

Everything was great! No issues.

HKG
LAX
Okay 5.6

Food and entertainment we're solid. Creature comforts we're solid for economy international (toothbrush, blanket, socks, and sleep mask.)

Never got an e-ticket until the night before outbound flight. Combined with the airline's outsourced customer service, lack of record keeping, and mediocre customer service skills on both sides of the Pacific, boarding was a traumatic experience. Never booking another international flight through Kayak, nor flying Hong Kong Airlines again. Domestic may not be totally out though.

SFO
HKG
Good 7.0

The flight was d Kaye’s 5 hours ! We didn’t arrive in Hong Kong until 11pm

HKG
NRT
Excellent 8.6

The A330 used on the HKG-NRT route was a bit old and out dated.

Thu, Dec 13
HKG
Hong Kong Intl
HND
Tokyo Haneda
9h 10m
Tue, Dec 18
HND
Tokyo Haneda
HKG
Hong Kong Intl
17h 30m
Trip: 6 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 3,596 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.1
LAX
ICN
Good 7.6

The seats in business class were very good and the staff was also very good.

I've flown to Korea many times and this was the most turbulence I've ever had. The choice of moves wasn't good.

MNL
ICN
Good 6.0

the service

the food and entertainment system

LAX
ICN
Excellent 9.3

on-plane service is good

back-office support is very poor. for example their online flight info system is faulty, they cannot figure out the date the plane arrives! mo kidding.

ICN
PEK
Excellent 10.0

Friendly, professional crew.

Bit of turbulence, but hey that's what happens when you fly.

HKG
ICN
Excellent 9.3

on-plane flight operation is very good

back-office support is very poor. for example they sent me an email before the departure date in Korean only.

Sat, Mar 16
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 05m
Sat, Mar 23
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 20m
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 52 reviews
Overall
6.9
Boarding
7.0
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
HKG
NRT
Excellent 8.0

overall solid but very basic - read others for details

carry on bag weight limit is low

HKG
NRT
Excellent 10.0

Great flight and wonderful customer service!

HKG
NRT
Mediocre 2.0

Flight was cancelled. I had to cancel my trip completely.

HKG
NRT
Mediocre 2.0

Not much positive to say.

a FOURTEEN HOUR DELAY. I missed an important meeting the next morning. No compensation, only a half-bakes apology. NEVER flying with this airline again. Absolutely disgraceful.

HKG
NRT
Excellent 9.0

I liked that it was cheap, but not cheap like a north american airline.

In the 4+ hours of travel, we weren't offered water; so hit up the store before your flight for snacks and drinks.

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