Find Cheap Flights from Tokyo to Hong Kong (TYO - HKG)

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Tokyo to Hong Kong Flight Information

Avg. Flight Duration 4h 40m
Flights Arrive in Hong Kong Intl
Flights Depart from Tokyo
Flight Price $219
Distance 1,806 miles
Airlines Jetstar Japan, Jeju Air, HK Express, T'way Air, XiamenAir, Jin Air, Hong Kong Airlines, Vanilla Air, Cathay Pacific, Asiana Airlines, China Airlines, Cathay Dragon, ANA, EVA Air, Vietnam Airlines, China Eastern

Good to Know

Low Season:
November
Best time to beat the crowds
2%
expected price decrease
High Season:
August
Most popular time to fly
9%
expected price increase
Average Price:
$361
(avg. price over the last 2 weeks)
Good Deal:
$207
or less (round trip)

When to Book Flights from Tokyo to Hong Kong

Estimated round-trip price
Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $206 or less.
The cheapest flight from Tokyo to Hong Kong was found 72 days before departure, on average.
Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be July, August and September. The cheapest month to fly is November.
Morning departure is around 2% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Tokyo to Hong Kong Flights

How long does a flight from Tokyo to Hong Kong take?
An average nonstop flight takes 4h 35m, covering a distance of 1806 miles.
How many flights are there between Tokyo and Hong Kong?
There are 734 (nonstop) flights between Tokyo and Hong Kong per week, averaging 103 per day.
Which airlines provide the cheapest flights from Tokyo to Hong Kong?
In the past 3 days, the cheapest round-trip tickets were found on Jetstar Japan ($219), Jeju Air ($224) and HK Express ($226).
Do I need a passport to fly between Tokyo and Hong Kong?
Yes.
Which airlines fly most frequently between Tokyo and Hong Kong?
Cathay Pacific (22 times daily), Japan Airlines (17 times daily), Qatar Airways (14 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Tokyo to Hong Kong?
For Tokyo to Hong Kong, Thursday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Hong Kong back to Tokyo, the best deals are generally found on Wednesday, with Thursday being the most expensive.
Which airports will I be using when flying from Tokyo to Hong Kong?
When flying out of Tokyo you will be using one of these airports: Tokyo Narita or Tokyo Haneda. You will be landing at Hong Kong Intl, also known as Hong Kong Airport.

Book cheap flights from Tokyo to Hong Kong (round-trip)

Airports
Origin
Tokyo
$219
only
$219
$385
only
$385
Destination
Hong Kong
$219
only
$219
Thu, Sep 19
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 40m
Mon, Sep 23
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 35m
Trip: 5 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 50 reviews
Overall
6.9
Boarding
7.1
Comfort
6.7
Crew
7.5
Entertainment
5.5
Food
5.8
NRT
HKG
Good 7.0

Pros: The crews are very professional. The flight is on time

Cons: Foods are not included for a 4 hours flight.

MNL
NRT
Mediocre 2.0

Cons: Be more compassionate to your passenger specially when connecting flight lost their luggage

KMJ
KIX
Mediocre 3.5

Cons: Delayed flight

KIX
OKA
Mediocre 3.5

Pros: crews at the counter were horrible and the flight was delayed

KIX
NRT
Good 7.0

Pros: Staff kind and courteous

Wed, May 29
NRT
Tokyo Narita
HKG
Hong Kong Intl
13h 35m
Thu, May 30
HKG
Hong Kong Intl
NRT
Tokyo Narita
26h 55m
Trip: 2 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 16 reviews
Boarding
7.9
Comfort
7.1
Crew
8.0
Entertainment
5.7
Food
6.7
BKK
ICN
Good 7.3

Pros: Price is great if you are lucky enough to get a promotion ticket. Free luggage is included in the ticket During the flight, crews provided water sufficiently.

Cons: Basically nothing considering what LCCs provide.

ICN
TPE
Okay 5.6

Pros: Good service for what you've paid for. Luggage allowance included in the fare could be a bit more.

ICN
DAD
Mediocre 2.0

Pros: Nothing

Cons: low price air ticket doesn't mean low quality service!

ICN
FUK
Excellent 8.0

Pros: The CS is very good and we boarded the plane with a SWA level of efficiency.

Cons: The inbound plane was delayed.

ICN
GUM
Good 6.6

Cons:

Fri, Sep 20
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 50m
Sun, Sep 22
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 35m
Trip: 3 days
5.5OkayShow reviews
Overall 5.5 Okay
Based on 9 reviews
Boarding
7.1
Comfort
6.6
Crew
7.2
Entertainment
5.4
Food
5.9
REP
HKG
Excellent 10.0

Pros: Flight departed on tme and arrived on time

Cons: None

HKG
ICN
Mediocre 2.3

Pros: Nothing

Cons: Delayed. Food choice wasn't available and tried to pay with credit card but there was a minimum value. Decided not to eat.

DAD
HKG
Excellent 8.0

Pros: Low budget and efficient

NRT
HKG
Excellent 8.0

Pros: On time

HKG
NRT
Excellent 8.0

Pros: Price is good

Cons: No entertainment, no water

Wed, May 29
NRT
Tokyo Narita
HKG
Hong Kong Intl
22h 20m
Thu, Jun 13
HKG
Hong Kong Intl
NRT
Tokyo Narita
18h 20m
Trip: 16 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 25 reviews
Boarding
7.8
Comfort
7.6
Crew
8.4
Entertainment
6.3
Food
7.3
NRT
ICN
Mediocre 2.6

Pros: Nothing stands out after shelling out over $300.oo US dollars for 3 bags. Our bags were first off the carousel

Cons: We had no prior notification of the fees, we assumed we had to pay for baggage but it cost more than the ticket. We upgraded to the "comfort seats" very narrow, in front with no legroom because of the bulkhead, We couldn't load first so our carry on we're behind us, a pain when getting off the plane.

ICN
KIX
Good 6.4

Pros: The ground staff and air crew were pleasant and professional.

Cons: The staff could have better managed the stowage of large carry-on luggage, which slowed boarding and threatened passenger safety..

NRT
ICN
Okay 5.6

Pros: No online check in to expedite the process. Everyone had to wait in line for manual check in, which resulted in at least 30+min time lost which made it tight for boarding.

Cons: Online check in please.

CTS
ICN
Excellent 10.0

Pros: The professional courtesy and efficient execution of the crew during the entire flight.

Cons: Boarding, kind of a controlled chaos when it started. People just line up and go! But it worked!

ICN
SGN
Mediocre 3.0

Cons: A check in was over crowded , it's take almost 50 minutes . The check in counter persons have bad attitude with passenger . The service in- flight is horrible

Fri, May 31
NRT
Tokyo Narita
HKG
Hong Kong Intl
21h 45m
Sun, Jun 2
HKG
Hong Kong Intl
NRT
Tokyo Narita
24h 55m
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 528 reviews
Overall
7.0
Boarding
7.2
Comfort
7.1
Crew
7.5
Entertainment
6.7
Food
6.8
XMN
FOC
Mediocre 2.0

Cons: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

NRT
XMN
Good 6.0

Pros: crew was nice

Cons: food was dry

XMN
SZX
Mediocre 2.0

Pros: Nothing

Cons: Everything

SIN
FOC
Good 7.0

Pros: Great airplane (787 Dreamliner), comfortable seats, lots of meals, no charge for beer & wine

Cons: IMO, the flight attendants should understand better english. It was clear they didn't understand much. I had to claim checked bags and recheck every flight segment. No abilty to reserve seats unless it was more than 72 hours before departing!

LAX
XMN
Mediocre 2.0

Pros: The flight was fine

Wed, May 29
NRT
Tokyo Narita
HKG
Hong Kong Intl
24h 15m
Mon, Jun 3
HKG
Hong Kong Intl
NRT
Tokyo Narita
21h 35m
Trip: 6 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 141 reviews
Boarding
7.2
Comfort
6.8
Crew
7.7
Entertainment
5.4
Food
6.1
ICN
GUM
Excellent 10.0

Pros: Great flight, good service

Cons: It was all fine.

GMP
CJU
Mediocre 2.0

Cons: Bad ticketing system. Too narrow seat position. Crews are using too strong perfume. Bad altitude changing. Overally it was worst experience in my life.

BKK
ICN
Excellent 8.0

Cons: The flight was delayed due to weather almost missed my connecting flight to New York but the crew was helpful. Really appreciate the flight attendants help.lo

BKK
ICN
Good 7.6

Pros: No entertainment on the flight at all, food was ok. Lucky that I got bump to prestige otherwise I will have comment on seat as well

ICN
VTE
Excellent 8.0

Pros: IT was ok

Sun, Jul 7
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 00m
Tue, Jul 9
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 40m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 15 reviews
Boarding
7.7
Comfort
7.5
Crew
7.9
Entertainment
7.3
Food
7.0
HKG
SGN
Good 7.3

Pros: Good

Cons:

OKA
HKG
Excellent 9.3

Pros: I liked that there was a great variety of snacks and drinks. The crew were quick to clean up but also did not bother you if they seen you weren’t done with your trash.

Cons: The crew took a bit longer than expected to bring any snacks or drinks. Did not have any other issue worth the flight crew but the delayed landing would’ve made the experience better.

HKG
YVR
Okay 4.6

Pros: Crew were good food was good

Cons: Service at the ticket check in counter was not good told me my bag was good right to final destination but not true had to pick up and recheck it also my transfer ticket was not done had to go to customer service and rebook ticket flight was full had to go at different time not good experience

NRT
HKG
Good 7.3

Cons: More signage at the check in counter will be of help. Thanks

YVR
HKG
Excellent 10.0

Pros: Loved it all.

Cons: Nothing.

Wed, May 29
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 20m
Sun, Jun 2
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 30m
Trip: 5 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 11 reviews
Boarding
6.6
Comfort
6.1
Crew
7.5
Entertainment
4.8
Food
5.6
NRT
OKA
Good 7.0

Pros: The crew was amazing and super nice. Seats and overall plane was nice and clean. I’ve used budget airlines before and this is in the top 5 of greats! I would highly recommend this airline!

Cons: The plane was late taking off from airport but it was understandable because of rain conditions. Need better shuttle service for people with small children and strollers. The crew would not let my husband switch a seat over so my family could sit together. That is not right in my eye to not let a family sit together, especially when traveling with a small child. If a family books tickets together, they should sit in the same row.

NRT
HKG
Okay 4.0

Pros: arriving 30 minutes ahead of schedule even though we had late departure.

Cons: The policy of carry-on luggage is misleading. You're only allowed 10kg or less for combined two items. Charged me 6,000 yen ($53 USD) to bring my carry-on suitcase even though it met the 3 tier requirements so I should have only been charged 4,000 yen. Tacked on an additional 2,000 yen for "security" fee. This is double what the average & premium airlines charge for the 1st piece of carry on luggage as my backpack is always considered free....also the flight crew and pilots were late.

NRT
CTS
Excellent 8.5

Pros: crews are so nice.

CTS
NRT
Mediocre 2.0

Pros: nothing

Cons: They changed the boarding time from 14:00 to 14:15 at check-in and at the time of departure at 14:45 they changed that to the boarding time. I missed my flight in Tokyo going to the USA had to pay a change fay to another airline I couldn't afford and spend the night at the Airport!!!!! Awful !!! no explanation no offer to reimburse nothing!!!!

NRT
HKG
Mediocre 3.0

Cons: You could really feel the penny pinching. Baggage fees are ridiculous. And I had to wait by thr check-in kiosks for 10 minutes for: "in case something is wrong with the baggage". Slow to check tickets at boarding. Plane was parked in the most remote part of the airport. Long bus ride, and long time to board. Seats are very uncomfortable. Overall, worst experience with a Low Cost Carrier I have had, for no benefit in ticket cost. Avoiding this airline in the future.

Sat, Jun 8
NRT
Tokyo Narita
HKG
Hong Kong Intl
17h 05m
Sun, Jun 9
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 30m
Trip: 2 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 47 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
BKK
HKG
Mediocre 2.6

Pros: nothing...

Cons: Airplane was extremely hot, service was poor

HKG
SGN
Good 6.0

Cons: The flight was three hours late.

HKG
SEA
Good 6.3

Pros: Good

Cons: Delay without infromation

HKG
SFO
Excellent 10.0

Pros: Excellent crew

Cons: It was nice experience

YVR
HKG
Excellent 9.3

Pros: Crew is very good and efficient, generally very friendly and helpful. Seats are fairly spacious and comfortable. The flight was only slightly delayed. Food and drinks are quite readily available. Meal quality is nothing amazing, but it's definitely not bad.

Mon, Jun 10
HND
Tokyo Haneda
HKG
Hong Kong Intl
17h 20m
Tue, Jun 11
HKG
Hong Kong Intl
HND
Tokyo Haneda
9h 20m
Trip: 2 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 3,992 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.1
FRA
ICN
Excellent 10.0

Pros: Not so crowded. Proper lighting. Good landing and take off. Aircraft. Warm temperature

ICN
LAX
Excellent 10.0

Pros: lots of legroom. courteous staff. bathroom is clean

Cons: everything is excellent

ORD
ICN
Excellent 9.3

Pros: Aircraft seats for long haul trips are infinitely more comfortable than those on the cattle cars used for domestic flights. Economy/coach seats aren't fancy, but they are surprisingly comfortable with lots of leg room.

Cons: The aircraft I was on was an older 777-200, and there were, sadly, no charging ports of any sort on the seats. Lavatories have electrical sockets, but don't s in a lav to charge your phone. My advice: have your phone fully charged prior to boarding, and have a fully charged power bank just in case.

HNL
ICN
Excellent 10.0

Cons: None!

CEB
ICN
Excellent 8.0

Cons: On time departure

Fri, Jul 26
NRT
Tokyo Narita
HKG
Hong Kong Intl
14h 10m
Sat, Jul 27
HKG
Hong Kong Intl
NRT
Tokyo Narita
13h 50m
Trip: 2 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3,420 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.6
BKK
TPE
Excellent 8.3

Pros: The crew was so attentive and hospitable

Cons: Not enough let room, I’m 5.9 and it was uncomfortable for me.

LAX
TPE
Excellent 8.0

Pros: Yes, the crew is doing good but the size of seats to small is not very comfortable.

Cons: If can make a seat a little bigger

TPE
CGK
Excellent 10.0

Pros: Very great!

Cons: Very great time!

BKK
TPE
Good 7.3

Pros: The seat was better than other airlines.

Cons: The food options for vegetarians.

YVR
TPE
Excellent 10.0

Pros: I liked everything about the Flight, and Crew

Tue, May 28
HND
Tokyo Haneda
HKG
Hong Kong Intl
4h 45m
Sat, Jun 1
HKG
Hong Kong Intl
HND
Tokyo Haneda
4h 25m
Trip: 5 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7 reviews
Boarding
7.9
Comfort
7.6
Crew
8.1
Entertainment
7.6
Food
7.5
HKG
KUL
Good 6.6

Pros: Service standards for cathay are high as usual. Amenities, etc, are good. Seats are standard.

Cons: Food was horrible. Truly. Best order a special meal in advance. Flight was delayed. Seems to be a repeating pattern.

RGN
HKG
Excellent 9.0

Pros: Excellent service on board.

Cons: Nothing

BLR
HKG
Okay 5.6

Pros: Crew were friendly and helpful

Cons: Flight was delayed by almost 3 hours

HKG
HKT
Excellent 8.0

Pros: Flight attendants were visibly more content with their jobs. Ready and willing to help customers.

Cons: Nothing negative to report.

KUL
HKG
Good 7.6

Pros: Flight attendant who was on duty were very dedicated. Always attend to passenger in need. In flight catering menu were good. Haagen Daaz ice cream for dessert... Awesome...

Tue, May 28
HND
Tokyo Haneda
HKG
Hong Kong Intl
4h 35m
Mon, Jun 3
HKG
Hong Kong Intl
HND
Tokyo Haneda
16h 00m
Trip: 7 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 12 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
BKK
NRT
Good 7.0

Cons: if the seat can be reclined a little more

CTS
HND
Excellent 8.0

Pros: The crew was attentive and continuously coming around with beverages to ensure everyone is hydrated. Excellent service

Cons: Seats are cramped and small

SGN
NRT
Excellent 8.0

Pros: The crew was very good.

ORD
NRT
Excellent 8.0

Pros: The crew was fantastic and the food was very nice.

Cons: It really would have been nice to have a vegetarian option!

GMP
HND
Excellent 10.0

Pros: I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van

Cons: At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on

Sun, Aug 4
NRT
Tokyo Narita
HKG
Hong Kong Intl
16h 30m
Mon, Aug 5
HKG
Hong Kong Intl
NRT
Tokyo Narita
15h 20m
Trip: 2 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 5,555 reviews
Overall
8.7
Boarding
8.8
Comfort
8.5
Crew
8.9
Entertainment
8.4
Food
8.3
ORD
TPE
Excellent 8.0

Pros: Awesome crew and great service

MNL
TPE
Good 6.6

Cons: Plane was packed, we couldn’t get on line to check in early so ended up not sitting together

MNL
TPE
Excellent 8.3

Cons: Food needs to be improved. Other than that excellent travel experience.

SEA
TPE
Excellent 9.3

Pros: Comfortable and excellent hospitality.

Cons: None.

TPE
JFK
Mediocre 2.0

Pros: Nothing

Cons: Flying a different airline would have been better

Thu, Aug 1
NRT
Tokyo Narita
HKG
Hong Kong Intl
23h 55m
Mon, Aug 26
HKG
Hong Kong Intl
NRT
Tokyo Narita
29h 05m
Trip: 26 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 1,164 reviews
Overall
7.9
Boarding
7.9
Comfort
7.7
Crew
8.2
Entertainment
6.6
Food
7.2
ICN
HAN
Excellent 9.0

Pros: Our flight was actually through Vietnam Airlines. The confusion of having two different flight numbers caused some Trouble about what terminal to go to in Seoul and we almost missed our flight.

Cons: Better info on what the flight number is. More info that is airport specific.

PNH
VTE
Okay 5.0

Cons: Very low weight allowance on checked bag. Attendant made me go take out cash from ATM to pay for extra weight. When I returned, a different attendant told me a cash price twice as much as the first attendant.

SGN
CDG
Good 7.3

Pros: Vietnam Airlines is doing an excellent job flying from the homeland to Paris and back. They have the last generation aeroplanes, decent seating in Economy Premium class. The crew is doing their jobs quickly and efficiently. I could sleep most of the 12 1/2 hours that it takes from SGN to CDG. And the prices are attractive, too.

HAN
PQC
Good 7.0

Pros: We were fed on a two-hour domestic flight. Crew were professional and the plane was nice and clean.

Cons: Boarding was behind schedule and we arrived slightly late.

SIN
HAN
Good 7.6

Pros: -

Cons: -

Fri, Sep 6
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 40m
Sun, Sep 8
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 25m
Trip: 3 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 50 reviews
Overall
6.9
Boarding
7.1
Comfort
6.7
Crew
7.5
Entertainment
5.5
Food
5.8
NRT
HKG
Mediocre 3.6

Pros: Flight attendants were good at keeping the cabin tidy.

Cons: Not impressed with JetStar. It's a far cry from the service you get on JAL. Due to overly strict baggage weight limit checks at the check-in counter, the queue for check-in was excessively long. While the queue was only for the passengers heading to the same destination of the flight, the delay of boarding caused by weighing all the bags for each customer, and then forcing people to abandon personal property to shed weight, repack and reweigh bags, meant the departure of the aircraft was delayed. No one missed the flight, but it was delayed. Also no one got to have any leisure time in the airport terminal as nearly every customer was struggling to abandon excess baggage weight, then had to scramble through security to get to the gate.Dumping weight created a lot of waste of perfectly good things people were prevented from taking on the flight, and had no chance to send by post. It also generated a lot of extra baggage fees for the airline purporting to operate a budget airline option for customers. If you go over the weight limit you are hit with high over baggage fees, voila, profit for them and lower fares for some. On board: There is very limited overhead cabin storage, no pocket in front of you for storage and zero in-flight entertainment offered. Seat backs are so thin, that you can feel anyone behind you should their knees press on your seat back. Beverage service was sporadic. It was started, stopped, then rows of customers got skipped, and any food that was pre-ordered was delivered as soon as the plane was airborne but drinks were not ready at the time of the meal service. Very scattered service overall. Announcements were poor and not clear or loud enough. Japanese announcements were fully detailed while Mandarin were not precise, and English were very limited or didn't happen at all. Not good on an international flight with many different language needs.

NRT
HKG
Okay 4.4

Pros: Plenty of leg room

Cons: In Japan, I arrived at 5:30am for designated check in and there was only one person conducting check ins. She took approximately 15 minutes per person because she scrutinized everyone's passport beyond just the regular review. She asked when my student visa was up although the date was printed and if I had a resident ID and my student card to prove it. What really got me is that my carryon was 7 kilos, the designated limit, BUT then she made me weigh my PURSE. Since my purse was an extra kilo, I had pay 40 USD to check a 7 kilo bag.

NRT
KIX
Okay 4.0

Pros: Crew did their jobs well.

Cons: Jetstar shouldn’t have a printout saying BOARDING PASS when it’s not the boarding pass. Also the whole idea of showing your ticket once you m have entered the plane right after you have shown your ticket to get on the plane makes no sense.

NRT
MNL
Mediocre 2.3

Pros: Nothing

Cons: Checking process was horrible. Had to wait in 4 seperate lines

NRT
HKG
Mediocre 2.0

Pros: Arrived on time and safely

Cons: Terrible customer service. Pulled a scam on my travel companion and I in regards to baggage fees, and we couldn't take the time to rectify it without risking a missed flight. I believe this was on purpose. Also there was a general rigidity that may be cultural that was off putting -- for example, we had to button our winter jackets we were wearing during take off and landing. We couldn't simply be wearing them, which is crazy by my standards. The airline then recognized that they acted inappropriately and sent us a gift code for a whopping 100HKD (maybe $12 USD) to try to make it right. That offer would be laughable if it were not so insulting.

Sat, Jun 15
HND
Tokyo Haneda
HKG
Hong Kong Intl
19h 00m
Sun, Jun 16
HKG
Hong Kong Intl
HND
Tokyo Haneda
19h 40m
Trip: 2 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 6,242 reviews
Overall
6.6
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.1
KIX
PVG
Mediocre 3.3

Cons: Weather delay ended in hours in line to transfer in Shanghai, complete with irate screaming customers. There was no organization whatsoever at the airport in Shanghai, so no one knew where to go or what to do. A 17 hour trip turned into a two day trip, with a 24 hour delay in Shanghai.

LAX
PVG
Mediocre 2.0

Cons: No WiFi at all

PVG
LAX
Good 7.6

Pros: Good selection of movies and comfortable plane

Cons: You need to offer vegetarian/vegan options

BKK
PVG
Okay 5.6

Pros: cheap price

Cons: steward/airhostes did not smile and talked angrily to customer.

PEK
BKK
Okay 5.3

Pros: NA

Cons: NA

Fri, Sep 20
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 50m
Sun, Sep 22
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 35m
Trip: 3 days
5.5OkayShow reviews
Overall 5.5 Okay
Based on 9 reviews
Boarding
7.1
Comfort
6.6
Crew
7.2
Entertainment
5.4
Food
5.9
HKG
CNX
Mediocre 3.0

Cons: IS THIS A WAY TO RUN AN AIRLINE? WHAT A BLANKING JOKE! People should notify Ralph Nader & PUT in a LAW or a LEGAL INSTRUMENT that MANDATES compensation to “We the People”, the consumers, the citizens, the customers, man. IF a flight leaves 1-15 minutes late = okay BUT IF a flight leaves > than

DAD
HKG
Good 7.3

Pros: Quick flight between HK & DaNang on time both directions. Convenient flight schedule. Smooth flight. Crew was friendly.

Cons: Had to purchase food, beverages but wasn’t really necessary due to short duration of flight

NRT
HKG
Excellent 8.0

Pros: On time

FUK
HKG
Good 6.5

Cons: Although it was one e-ticket, I was surprised that HK express could not forward my luggage to my final destination. This almost caused me to miss my connection and caused me to pay twice for my extra luggage (which accumulated to a significant amount)

HKT
HKG
Mediocre 3.0

Pros: The airport had an emergency shut down and we didn’t get notification about it. When we showed up in airport, the only accommodation was 250 Thai bhat Burger King vouchers that it’s not even enough to buy a drink after getting a burger.

Mon, May 27
NRT
Tokyo Narita
HKG
Hong Kong Intl
11h 30m
Tue, May 28
HKG
Hong Kong Intl
NRT
Tokyo Narita
27h 20m
Trip: 2 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 16 reviews
Boarding
7.9
Comfort
7.1
Crew
8.0
Entertainment
5.7
Food
6.7
ICN
DAD
Mediocre 2.0

Pros: Nothing

Cons: low price air ticket doesn't mean low quality service!

ICN
GUM
Good 6.6

Cons:

BKK
ICN
Good 7.3

Pros: Price is great if you are lucky enough to get a promotion ticket. Free luggage is included in the ticket During the flight, crews provided water sufficiently.

Cons: Basically nothing considering what LCCs provide.

ICN
TPE
Okay 5.6

Pros: Good service for what you've paid for. Luggage allowance included in the fare could be a bit more.

ICN
FUK
Excellent 8.0

Pros: The CS is very good and we boarded the plane with a SWA level of efficiency.

Cons: The inbound plane was delayed.

Wed, Sep 4
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 40m
Sun, Sep 8
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 25m
Trip: 5 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 50 reviews
Overall
6.9
Boarding
7.1
Comfort
6.7
Crew
7.5
Entertainment
5.5
Food
5.8
NRT
HKG
Mediocre 3.2

Cons: Seats are old and have no support. It felt like an old bus ride for over four hours.

NRT
HKG
Mediocre 3.6

Pros: Flight attendants were good at keeping the cabin tidy.

Cons: Not impressed with JetStar. It's a far cry from the service you get on JAL. Due to overly strict baggage weight limit checks at the check-in counter, the queue for check-in was excessively long. While the queue was only for the passengers heading to the same destination of the flight, the delay of boarding caused by weighing all the bags for each customer, and then forcing people to abandon personal property to shed weight, repack and reweigh bags, meant the departure of the aircraft was delayed. No one missed the flight, but it was delayed. Also no one got to have any leisure time in the airport terminal as nearly every customer was struggling to abandon excess baggage weight, then had to scramble through security to get to the gate.Dumping weight created a lot of waste of perfectly good things people were prevented from taking on the flight, and had no chance to send by post. It also generated a lot of extra baggage fees for the airline purporting to operate a budget airline option for customers. If you go over the weight limit you are hit with high over baggage fees, voila, profit for them and lower fares for some. On board: There is very limited overhead cabin storage, no pocket in front of you for storage and zero in-flight entertainment offered. Seat backs are so thin, that you can feel anyone behind you should their knees press on your seat back. Beverage service was sporadic. It was started, stopped, then rows of customers got skipped, and any food that was pre-ordered was delivered as soon as the plane was airborne but drinks were not ready at the time of the meal service. Very scattered service overall. Announcements were poor and not clear or loud enough. Japanese announcements were fully detailed while Mandarin were not precise, and English were very limited or didn't happen at all. Not good on an international flight with many different language needs.

NRT
HKG
Mediocre 2.3

Cons: One of the crew look like Woman very annoying that's when come from Japan to Hong Kong and Japan management his biggest problem for checking in will not take that fright anymore

CTS
NRT
Excellent 8.0

Pros: It was all good except baggage policy.

Cons: Not paying more for the baggage than the ticket.

NRT
NGS
Excellent 8.3

Pros: Although the rows are close, I had plenty of room to my sides because the plane wasn’t full

Cons: The rows are super close. And there is no entertainment at all.

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