Find Cheap Flights from Tokyo to Hong Kong (TYO - HKG)

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Tokyo to Hong Kong Flight Information

Avg. Flight Duration 4h 44m
Flights Arrive in Hong Kong Intl
Flights Depart from Tokyo
Flight Price $202
Distance 1,806 miles
Airlines Jetstar Japan, Vanilla Air, HK Express, XiamenAir, Hong Kong Airlines, Cebu Pacific, China Eastern, Cathay Pacific, Cathay Dragon, Asiana Airlines, ANA, China Airlines, Korean Air

Good to Know

Low Season:
November
Best time to beat the crowds
2%
expected price decrease
High Season:
August
Most popular time to fly
8%
expected price increase
Average Price:
$503
(avg. price over the last 2 weeks)
Good Deal:
$389
or less (round trip)

When to Book Flights from Tokyo to Hong Kong

Estimated round-trip price
Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $389 or less.
The cheapest flight from Tokyo to Hong Kong was found 90 days before departure, on average.
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be July, August and September. The cheapest month to fly is November.
Morning departure is around 13% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Tokyo to Hong Kong Flights

How long does a flight from Tokyo to Hong Kong take?
An average nonstop flight takes 4h 55m, covering a distance of 1806 miles.
How many flights are there between Tokyo and Hong Kong?
There are 845 (nonstop) flights between Tokyo and Hong Kong per week, averaging 119 per day.
Which airlines provide the cheapest flights from Tokyo to Hong Kong?
In the past 3 days, the cheapest round-trip tickets were found on Jetstar Japan ($202), Vanilla Air ($214) and HK Express ($238).
Do I need a passport to fly between Tokyo and Hong Kong?
Yes.
Which airlines fly most frequently between Tokyo and Hong Kong?
Cathay Pacific (26 times daily), Qatar Airways (21 times daily), Japan Airlines (18 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Tokyo to Hong Kong?
For Tokyo to Hong Kong, Tuesday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Hong Kong back to Tokyo, the best deals are generally found on Monday, with Friday being the most expensive.
Which airports will I be using when flying from Tokyo to Hong Kong?
When flying out of Tokyo you will be using one of these airports: Tokyo Narita or Tokyo Haneda. You will be landing at Hong Kong Intl, also known as Hong Kong Airport.

Book cheap flights from Tokyo to Hong Kong (round-trip)

Airports
Origin
Tokyo
$202
only
$202
$401
only
$401
Destination
Hong Kong
$202
only
$202
Tue, Mar 26
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 20m
Mon, Apr 8
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 20m
Trip: 14 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 45 reviews
Overall
6.9
Boarding
7.1
Comfort
6.6
Crew
7.5
Entertainment
5.5
Food
5.7
NRT
HKG
Good 7.0

Pros: The crews are very professional. The flight is on time

Cons: Foods are not included for a 4 hours flight.

NRT
HKG
Okay 5.0

Pros: Plane was clean and newish.

Cons: I pre-paid for baggage online but they charge by kilograms so I had to guess. I paid 3800 JPY for 20 kg. I was over by 13 kg, for which they charged me 22,500 JPY. My whole flight with an extra leg room seat plus the pre-paid baggage was only 17k JPY . My one bag that was 10kg cost me $200, which was more than it cost for me to fly. RIP OFF! I will be fighting the charge with my credit card.

NRT
HKG
Excellent 10.0

Cons: Options getting to Narita fromTokyo in the early morning are limited; and the airport is insanely empty and inhospitable waiting for the gates and counters to open.

NRT
KIX
Okay 4.0

Pros: Crew did their jobs well.

Cons: Jetstar shouldn’t have a printout saying BOARDING PASS when it’s not the boarding pass. Also the whole idea of showing your ticket once you m have entered the plane right after you have shown your ticket to get on the plane makes no sense.

NRT
HKG
Okay 4.4

Pros: Plenty of leg room

Cons: In Japan, I arrived at 5:30am for designated check in and there was only one person conducting check ins. She took approximately 15 minutes per person because she scrutinized everyone's passport beyond just the regular review. She asked when my student visa was up although the date was printed and if I had a resident ID and my student card to prove it. What really got me is that my carryon was 7 kilos, the designated limit, BUT then she made me weigh my PURSE. Since my purse was an extra kilo, I had pay 40 USD to check a 7 kilo bag.

Wed, Apr 10
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 20m
Thu, Apr 25
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 30m
Trip: 16 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 11 reviews
Boarding
6.6
Comfort
6.0
Crew
7.4
Entertainment
4.8
Food
5.5
HKG
NRT
Mediocre 2.0

Cons: 1.5 hours late & sitting in the plane waiting to take off. A UPS plane was given priority to take off before this airline - it's the worst of cheap airlines I've ever seen.

NRT
HKG
Okay 4.0

Pros: arriving 30 minutes ahead of schedule even though we had late departure.

Cons: The policy of carry-on luggage is misleading. You're only allowed 10kg or less for combined two items. Charged me 6,000 yen ($53 USD) to bring my carry-on suitcase even though it met the 3 tier requirements so I should have only been charged 4,000 yen. Tacked on an additional 2,000 yen for "security" fee. This is double what the average & premium airlines charge for the 1st piece of carry on luggage as my backpack is always considered free....also the flight crew and pilots were late.

CEB
NRT
Okay 4.3

Pros: Flight was on time and boarding was easy

Cons: Crew wouldn't allow me to use open seats even though no one was using them.

NRT
OKA
Good 7.0

Pros: The crew was amazing and super nice. Seats and overall plane was nice and clean. I’ve used budget airlines before and this is in the top 5 of greats! I would highly recommend this airline!

Cons: The plane was late taking off from airport but it was understandable because of rain conditions. Need better shuttle service for people with small children and strollers. The crew would not let my husband switch a seat over so my family could sit together. That is not right in my eye to not let a family sit together, especially when traveling with a small child. If a family books tickets together, they should sit in the same row.

NRT
HKG
Okay 5.2

Pros: Price was good. Crew very nice and pleasant, they worked hard and efficiently, flight was on time.

Cons: Terminal 2: Terminal 2 for budget airlines in Tokyo was a very dismal place, was worn out, dinghy, and old, no seats for passengers, was worse than a third world terminal. Terminal space was cramped and check in lines were cramped together and signs confusing, difficult to make out which line was for which airline or flight, could easily be in the wrong line for wrong flight/airline! There were few stores, only one cafe with limited selection of food and drinks. Passengers had to board planes by walking from boarding gate to plane in the open air and climb up plane staircase like back in ancient days or in quaint backward country. Elevators going down to the boarding gates were poorly marked and confusing and no signs at the gate indicating the flight to be boarded. In addition, the boarding gates are segregated and do not connect and passengers at the wrong gate cannot easily get from one gate to the next! All in all a very unpleasant place and experience. While the airport limousine bus did stop at terminal 2, it was the very last stop and took extra time to get there as terminal 2 seemed to be located in middle of nowhere at Narita. Plane and flight: As expected in a no frills budget airline, food was mediocre, fee was charged for everything. However this was a five hour flight from Tokyo to Hong Kong and seats on plane were packed very very close together, very difficult to get in and out of seat - had to be an acrobat or contortionist to get in and out, Even on a no frills budget airline, such closely packed seats for a long flight is unacceptable. Maybe OK for a one to two hour flight but not acceptable for flight over 3 hours. Have had better experience on other no frills budget airlines. such as Air Asia, Tiger Air. Will definitely avoid Vanilla Air whenever possible.

Mon, Apr 1
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 55m
Thu, Apr 4
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 20m
Trip: 4 days
4.8OkayShow reviews
Overall 4.8 Okay
Based on 7 reviews
Boarding
7.0
Comfort
6.6
Crew
7.2
Entertainment
5.4
Food
5.8
HKG
NRT
Mediocre 2.0

Pros: Price was good.

Cons: Never boarded the plane! I was not notified that luggage check-in closed 1 prior to departure; who knew it would take luggage more than an hour to reach the plane... I checked-in already and was only a couple minutes past the cut-off; they wouldn’t check my luggage in. Instead of offering some solutions or let me pay extra for checking at the gate, I was told my flight was closed, I would have to re-book at full price. I was there before the posted boarding time with time to spare. To top it off, I received a phone call from them asking if I was on board the plane.. online chat with customer service, not helpful either, thenperson I was chatting with just ended the chat after telling me 1 minute past they went check in.

HKG
NRT
Mediocre 3.6

Cons: got sick from food

HKT
HKG
Mediocre 2.0

Pros: I cancelled this flight please stop sending me emails

CNX
HKG
Excellent 8.0

Pros: Professional staff

Cons: n/a

CEI
HKG
Excellent 9.0

Pros: Not having to connect in Bangkok. Crew were attractive, friendly, and professional. The flight was on time, despite a growing-pain glitch with the check-in system that resulted in a slow line for check-in. As I knew this is an LCC and that I would pay for food ad baggage, I prepared accordingly and set my expectations properly. Once you understand the business model of an LCC and don't expect it to be Singapore Airlines, you will have a good time.

Cons: A glitch in the check-in system meant it took forever to check in, but this was explained by the check-in staff, so hopefully this is due to the fact that this route just opened. No other complaints!

Sat, Feb 23
NRT
Tokyo Narita
HKG
Hong Kong Intl
21h 25m
Sun, Feb 24
HKG
Hong Kong Intl
NRT
Tokyo Narita
22h 40m
Trip: 2 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 467 reviews
Overall
6.9
Boarding
7.0
Comfort
6.9
Crew
7.4
Entertainment
6.6
Food
6.7
XMN
TAO
Excellent 8.6

Pros: 787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese.

Cons: Really, no complaints. More entertainment choices would be appreciated however is not my priority.

SEA
SZX
Good 7.6

Pros: No problem with staff

Cons: Food is okay

SZX
SEA
Mediocre 2.0

Pros: Nothing

Cons: Late

BKK
XMN
Excellent 10.0

Pros: Clean plane. Left on time. A little more seat room than many other carriers.

Cons: Poor selection of movies. Want more light comedy

XMN
YVR
Good 6.0

Cons: The flights got delayed. One of the flights got delayed without a notice in advance.

Fri, Jun 7
NRT
Tokyo Narita
HKG
Hong Kong Intl
14h 00m
Mon, Jun 10
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 30m
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Feb 22
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 25m
Wed, Feb 27
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 15m
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 12 reviews
Boarding
7.7
Comfort
7.4
Crew
7.9
Entertainment
7.2
Food
6.9
LAX
HKG
Excellent 9.3

Pros: Smooth from start to finish.

Cons: More water/drinks, more movies.

NRT
HKG
Excellent 10.0

Pros: I like the service of the passenger service agents and the flight crew were excellent.

Cons: I couldn't check in online cuz I couldn't find my ticket number.

HKG
TPE
Excellent 9.3

Pros: Crews inflight service

Cons: Unorganized of check in counters, on-line check in luggage drop waiting in the same line as others who needs check in, making waiting in line much longer for on line check in one

SFO
HKG
Excellent 8.0

Cons: Better meals

BKK
HKG
Excellent 8.0

Pros: It was fine. The price was good.

Fri, Mar 8
NRT
Tokyo Narita
HKG
Hong Kong Intl
30h 00m
Tue, Mar 19
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 05m
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 501 reviews
Boarding
6.7
Comfort
6.4
Crew
7.3
Entertainment
5.3
Food
5.5
DVO
MNL
Good 7.6

Pros: I was sleepless getting on the flight, so I slept most of the way. I didn’t buy the in-flight food since I wasn’t hungry.

HKG
MNL
Mediocre 2.0

Pros: None!

Cons: Its a cheap airline.what do u expect?

HKG
MNL
Okay 5.6

Pros: In time departure

Cons: Service

MNL
TAG
Good 7.0

Pros: Seats were comfortable. Lavatory was spacious. Airplane was clean.

Cons: I know that the ground crew can’t control passengers from lining up even if it’s not their turn yet but there should be enough space for families with small kids and senior citizens to go up to the front to board ahead.

DVO
MNL
Mediocre 3.3

Pros: Staff was helpful pre boarding

Cons: There was absolutely no ventilation while on ground. It was so hot on the plane too!!!!!

Tue, Mar 19
NRT
Tokyo Narita
HKG
Hong Kong Intl
8h 40m
Sat, Mar 23
HKG
Hong Kong Intl
NRT
Tokyo Narita
18h 10m
Trip: 5 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,871 reviews
Overall
6.6
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.0
ORD
PVG
Excellent 10.0

Pros: The whole flying experience was great for a great price!

YVR
NKG
Okay 4.0

Cons: Flying as a Canadian via China right now NOT RECOMMENDED! If you fly into China on China Eastern and continue with that airline for your transfer to another country, they seize your passports and keep you segregated from everyone else. Law, supposedly. Took us hours to get to our connecting flight.

PVG
JFK
Okay 5.0

Pros: It was cheap, had a pretty good selection of movies, was able to choose my seat.

Cons: The food was pretty mediocre, staff was pretty stingy with drinks, ran out of drink choices, not that comfortable seats for a 15 hour flight, most of the staff was pretty rude to non Chinese customers. You get what you pay for.

PVG
JFK
Excellent 8.0

Cons: It would be appreciated if the movie were more updated.

DEL
PVG
Excellent 10.0

Pros: Left the airport on time, arrived on time, good flight, good service onboard.

Tue, Feb 19
NRT
Tokyo Narita
HKG
Hong Kong Intl
7h 25m
Tue, Feb 26
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 10m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 40 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
BKK
HKG
Good 7.6

Pros: Crew was good. Seating was great because I had 2 empty seats next to me and was able to sleep much more than ever on long flight to Asia.

Cons: I had to pay to get seat selection in advance of 48 hours which I have never had to do for a flight. I should have got a warning from Kayak about this. As it is, that was not needed because plenty of empty seats and could have got window seat without paying for advance.

TPE
HKG
Excellent 10.0

Pros: The crew was so polite and kind!

Cons: I had no problems

HKG
NRT
Okay 5.0

Cons: Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off.

NRT
HKG
Excellent 9.3

Pros: The ground staff helped me get on board the flight despite a transit delay that caused me to arrive at the check-in counter a few minutes into boarding time. I have no complaints about the in-flight staff. Our flight arrived a few minutes early to our destination.

Cons: It would be nice if the meal menus had allergy information printed on them. The plane was equipped with an older entertainment center, and some of the control buttons were a little unreliable. These are minor complaints, however.

SYD
HKG
Excellent 10.0

Pros: Yes

Cons: Nothing

Wed, Feb 20
HND
Tokyo Haneda
HKG
Hong Kong Intl
5h 00m
Wed, Feb 27
HKG
Hong Kong Intl
HND
Tokyo Haneda
4h 00m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7 reviews
Boarding
7.9
Comfort
7.6
Crew
8.1
Entertainment
7.5
Food
7.5
HKT
HKG
Okay 4.6

Cons: No space to move around what so ever

KUL
HKG
Mediocre 2.0

Pros: Nothing

Cons: Staff, food, bathrooms were filthy and no one gave us water.

HKG
CRK
Excellent 8.0

Pros: Services and food are good

Cons: None

KUL
HKG
Mediocre 2.0

Cons: Delayed flight and cannot get a convenient connecting flight. So I canceled my whole flight schedule.

KMG
HKG
Good 7.6

Pros: Loved the hagendaz ice cream Liked the film choices Flight was smooth and comfortable

Cons: Entre was just okay.

Fri, Apr 12
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 55m
Mon, Apr 15
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 30m
Trip: 4 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 45 reviews
Overall
6.9
Boarding
7.1
Comfort
6.6
Crew
7.5
Entertainment
5.5
Food
5.7
KIX
OKA
Excellent 10.0

Pros: I really enjoyed the friendly and helpful staff members. I felt very welcome on board. The staff was very professional and courteous. The flight was pretty smooth Taking off and landing. Overall very happy with my experience.

KIX
FUK
Good 6.3

Pros: Ground and air staff helpful & friendly. Everything was reliable.

Cons: Seats a bit tight; on board food limited in range.

NRT
KOJ
Excellent 8.5

Pros: Crew fantastic.

Cons: couldn't check in earlier

KIX
FUK
Mediocre 2.0

Pros: Nothing

Cons: We didn’t realize there were two airports in Osaka, and returned to the one we flew in on... we asked information, were put on a bus to the correct one, but had missed our flight by then. While most airlines are understanding, and will just put you on another flight when there’s space, Jetstar told us that we needed to purchase another ticket, and would even have to pay a second time for our luggage. It’s obvious even as you approach the line that they are the type of airline that lures you in with the cheaper ticket, but then screws you in every way they can think of once you are committed to flying with them. This was easily the most costly mistake we made on this trip... and while it was technically our fault, I’ve missed flights before, and never been treated like this (the actual employees were very nice, I’m talking about corporate policy/philosophy). Do not get suckered into giving this airline money.

NRT
HKG
Mediocre 2.6

Cons: Purchased early baggage check allowance, but VERY limited carry-on baggage allowance resulted in 2 of us paying over 13,000 yen to check carry-ons. Negated any savings from booking a budget airline. Plane seats were horrendous for posture - shape encourages slouching and absolutely no lumbar support. Very uncomfortable.

Sat, May 18
HND
Tokyo Haneda
HKG
Hong Kong Intl
17h 20m
Fri, May 31
HKG
Hong Kong Intl
HND
Tokyo Haneda
9h 15m
Trip: 14 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 3,822 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.1
LAX
ICN
Good 7.0

Pros: The flight got attendants were polite.

Cons: The food was not so good as expected, to my surprise and disappointment. The seats were even narrower than my next connecting 2hr-flight from Incheon to Osaka... Also the flight attendants spoke only in Korean when walking down the aisles offering coffee, tea, etc. When I fly on other Asian airlines (Singaporean, Japan Airlines, All Nippon) everything is bilingual so it is easy to understand what is being offered or asked.

ICN
LAX
Good 6.3

Pros: Plane was on time and crew was courteous

Cons: Crew didn't come through the cabin enough to offer water and drinks.

SEA
ICN
Good 6.0

Pros: I'll give a more complete and less-biased review if I get it back!

ICN
SEA
Okay 5.6

Pros: Service was excellent

Cons: Seat was very uncomfortable and remote panel for adjustment was too hard to manage plus entertainment remote was unless. I think plane is too outdated. Wear and tear cave seem throughout the plane interior

SEA
ICN
Good 6.3

Pros: N/A

Cons: More subtitled movies in English.

Wed, Feb 20
HND
Tokyo Haneda
HKG
Hong Kong Intl
5h 05m
Sun, Feb 24
HKG
Hong Kong Intl
HND
Tokyo Haneda
23h 40m
Trip: 5 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 12 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.4
Food
8.4
HND
SYD
Good 6.3

Cons: The main issue was getting off the plane in Sydney - we had to wait for a bus to offload us as the plane was sitting a long distance from the terminal. The bus eventually came, offloaded half the passengers and then returned 20 minutes later to start to offload the rest. It's the longest time I've ever spend disembarking from a plane and clearing an airport - very poor whoever was responsible (I'm assuming Sydney airport was at fault).

MNL
NRT
Excellent 9.3

Pros: The flight was relaxing and the layover in Tokyo was brief and comfortable.

LAX
HND
Excellent 9.6

Pros: I liked the midnight flight out of LAX; got to sleep at a normal time and arrived in Japan in the morning ready to go

Cons: Not much

NRT
DEL
Excellent 10.0

Pros: Perhaps the most courteous airline I’ve experienced.

NRT
ORD
Excellent 8.0

Cons: If there was no delay.

Tue, Mar 26
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 20m
Sun, Mar 31
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 20m
Trip: 6 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 45 reviews
Overall
6.9
Boarding
7.1
Comfort
6.6
Crew
7.5
Entertainment
5.5
Food
5.7
KIX
NRT
Okay 5.6

Pros: small plane

Cons: They let first "priority passengers" most of them young men and wOmen. They did not think my age - 69- would be a priority too. no foos or drink was

NRT
HKG
Mediocre 2.0

Pros: Miserable

Cons: Everything. Stay away from this airline.

NRT
KIX
Okay 4.0

Pros: Crew did their jobs well.

Cons: Jetstar shouldn’t have a printout saying BOARDING PASS when it’s not the boarding pass. Also the whole idea of showing your ticket once you m have entered the plane right after you have shown your ticket to get on the plane makes no sense.

NGS
NRT
Good 7.3

Pros: Very speedy boarding process. The whole plane was on in about 12 minutes.

Cons: Seats are super close to the seat in front of you. It is a newer plane and didn’t have any charging ports.

KIX
HKG
Excellent 8.0

Pros: On Time KIX Terminal One

Cons: Limited leg rooms Lack of pockets at seat back

Sat, May 18
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 20m
Tue, May 21
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 25m
Trip: 4 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 11 reviews
Boarding
6.6
Comfort
6.0
Crew
7.4
Entertainment
4.8
Food
5.5
HKG
NRT
Mediocre 2.0

Cons: 1.5 hours late & sitting in the plane waiting to take off. A UPS plane was given priority to take off before this airline - it's the worst of cheap airlines I've ever seen.

NRT
CTS
Excellent 8.5

Pros: crews are so nice.

TPE
NRT
Excellent 8.6

Pros: No complex boarding process

Cons: 20kg baggage limit on checked bags. US carriers max at 50lb and that’s what I packed for. Had to shuffle some items to carryon.

NRT
HKG
Okay 5.2

Pros: Price was good. Crew very nice and pleasant, they worked hard and efficiently, flight was on time.

Cons: Terminal 2: Terminal 2 for budget airlines in Tokyo was a very dismal place, was worn out, dinghy, and old, no seats for passengers, was worse than a third world terminal. Terminal space was cramped and check in lines were cramped together and signs confusing, difficult to make out which line was for which airline or flight, could easily be in the wrong line for wrong flight/airline! There were few stores, only one cafe with limited selection of food and drinks. Passengers had to board planes by walking from boarding gate to plane in the open air and climb up plane staircase like back in ancient days or in quaint backward country. Elevators going down to the boarding gates were poorly marked and confusing and no signs at the gate indicating the flight to be boarded. In addition, the boarding gates are segregated and do not connect and passengers at the wrong gate cannot easily get from one gate to the next! All in all a very unpleasant place and experience. While the airport limousine bus did stop at terminal 2, it was the very last stop and took extra time to get there as terminal 2 seemed to be located in middle of nowhere at Narita. Plane and flight: As expected in a no frills budget airline, food was mediocre, fee was charged for everything. However this was a five hour flight from Tokyo to Hong Kong and seats on plane were packed very very close together, very difficult to get in and out of seat - had to be an acrobat or contortionist to get in and out, Even on a no frills budget airline, such closely packed seats for a long flight is unacceptable. Maybe OK for a one to two hour flight but not acceptable for flight over 3 hours. Have had better experience on other no frills budget airlines. such as Air Asia, Tiger Air. Will definitely avoid Vanilla Air whenever possible.

CTS
NRT
Mediocre 2.0

Pros: nothing

Cons: They changed the boarding time from 14:00 to 14:15 at check-in and at the time of departure at 14:45 they changed that to the boarding time. I missed my flight in Tokyo going to the USA had to pay a change fay to another airline I couldn't afford and spend the night at the Airport!!!!! Awful !!! no explanation no offer to reimburse nothing!!!!

Sat, Mar 23
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 40m
Mon, Mar 25
HKG
Hong Kong Intl
NRT
Tokyo Narita
11h 40m
Trip: 3 days
4.8OkayShow reviews
Overall 4.8 Okay
Based on 7 reviews
Boarding
7.0
Comfort
6.6
Crew
7.2
Entertainment
5.4
Food
5.8
NRT
HKG
Excellent 8.0

Pros: On time

HKT
HKG
Mediocre 2.0

Pros: I cancelled this flight please stop sending me emails

HKG
PUS
Okay 4.0

Pros: Not much

Cons: Crew, plane, food wasn’t complementary and if you want to buy it you will be very disappointed.

HKT
HKG
Mediocre 3.6

Pros: I just want a seat in a high season!!!!!!!!!!

ICN
HKG
Mediocre 3.6

Cons: Could not contact service team even Hong Kong office. They just sent email to let us know the delay, but nothing at all

Tue, Apr 30
NRT
Tokyo Narita
HKG
Hong Kong Intl
7h 50m
Tue, May 7
HKG
Hong Kong Intl
NRT
Tokyo Narita
7h 55m
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3,217 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.5
LAX
TPE
Okay 4.3

Pros: All ran on time. Crew okay

Cons: Seat uncomfortable. Food awful. For such a long trip-impossible to be comfortable in economy.

TPE
RGN
Excellent 10.0

Cons: Everything perfect

TPE
ONT
Excellent 8.0

Pros: Service & price

Cons: Not much legroom for economy customers, limited entertainment & food selections

HKG
TPE
Good 7.3

Pros: The flight was fine. Everything went smoothly.

Cons: I was not allowed to recline my seat because the person behind me did not want me to recline.

LAX
TPE
Okay 5.3

Cons: Dinner served 1130 pm breakfast after 12 hrs peanut snack.

Fri, May 17
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 55m
Sat, May 25
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 20m
Trip: 9 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 45 reviews
Overall
6.9
Boarding
7.1
Comfort
6.6
Crew
7.5
Entertainment
5.5
Food
5.7
NRT
KOJ
Excellent 8.5

Pros: Crew fantastic.

Cons: couldn't check in earlier

NRT
HKG
Okay 4.0

Pros: Nothing

Cons: I got a $45 excess weight charge for my carry on, but half the plane was empty so it really didn't even matter. Add that to the fact that they don't give anything for free, not even water. So I was thirsty as hell for five hours between Tokyo and Hong Kong. Half the plane was empty yet they said if you tried to move seats they would charge you for it. K jetstar Japan, you suck!

CTS
NRT
Mediocre 2.0

Cons: The flight was over an hour delayed so I feared I might miss my connecting flight. I had to purchase another ticket, on another airline, which was running on schedule, in order to avoid missing my other flight. This cost me $270 more money on top of the $100+ I paid for this flight. Very disappointed and will not fly Jet Star again.

NRT
OKA
Excellent 10.0

Pros: I like to travel light so the 7 kg weight is not an issue for me

NRT
OKA
Good 7.3

Cons: No pillows on the flight, nothing to eat, was a delay on the flight

Wed, Apr 3
HND
Tokyo Haneda
HKG
Hong Kong Intl
10h 00m
Tue, Apr 16
HKG
Hong Kong Intl
HND
Tokyo Haneda
7h 45m
Trip: 14 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,425 reviews
Overall
8.8
Boarding
8.8
Comfort
8.6
Crew
9.1
Entertainment
8.6
Food
8.5
ICN
LAX
Excellent 10.0

Pros: I really loved that the airline accommodated to me being vegan. They also provided me with vegan creamer if I wanted coffee which was great. The staff was also super friendly which was a big plus because they were easily approachable.

ICN
SIN
Excellent 8.3

Pros: The flight was comfortable and service was good

Cons: In flight entertainment movies were limited

ICN
NRT
Good 7.6

Cons: The only thing that brought my rating of this flight down was the fact that it was so hot in the plane! From the moment we boarded, this plane was, for reasons we couldn’t figure out, stuffy and uncomfortably hot. My pregnant girlfriend did not particularly enjoy this flight.

MLE
CMB
Excellent 8.6

Pros: Overall flight journey is better.

Cons: The person next to me asked two crew members what is inside in the sandwich as he is a Muslim. But those two gave different answers and confused him. So, he did not have it. Neither did others.

ICN
MNL
Excellent 8.6

Pros: Yes, crews were excellent

Cons: Boarding of passengers should be clear

Fri, May 17
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 55m
Thu, May 30
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 25m
Trip: 14 days
4.8OkayShow reviews
Overall 4.8 Okay
Based on 7 reviews
Boarding
7.0
Comfort
6.6
Crew
7.2
Entertainment
5.4
Food
5.8
HKG
NRT
Okay 4.0

Cons: Made me do a ticket change because I used the first initial and not the full name for my middle name. Been flying 30 years and this is the first time I have had a problem. Won't take these bargain airlines again. It was my first time taking one. Same with my 6 year old's ticket as well.

NRT
HKG
Excellent 8.0

Pros: On time

HKG
HND
Good 7.0

Pros: I love when they have great deals on airfare. The late night flight works well for me.

Cons: Wish the air cooler was stronger and that water was served during the trip.

HKG
KIX
Mediocre 2.0

Pros: Nothing

Cons: The flights was canceled till now no refund

FUK
HKG
Good 6.5

Cons: Although it was one e-ticket, I was surprised that HK express could not forward my luggage to my final destination. This almost caused me to miss my connection and caused me to pay twice for my extra luggage (which accumulated to a significant amount)

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