Daily cleaning, installation of cabin HEPA filters on flights from Honolulu to Caribbean Islands
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 16h 02m
The cheapest ticket to Caribbean Islands from Honolulu found in the last 72 hours was $264 one-way, and $608 round-trip. The most popular route is from Honolulu to San Juan, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $264.
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Scores according to KAYAK customer reviews
Pros: "The seats were not very comfortable. My seat was very mobile. When the person behind me would get up they would grab my seat. The flight attendants didn’t seem to care about anyone other then the customers in the front row and by the exit row. It was very cold in my area as well not just by the emergency exit."
Cons: "The flight attendants should show that they care about ALL the passengers, not just the ones that they know or ones who are paying more for a seat."
Pros: "Comfortable chairs"
Cons: "2 hour delay left late and was not told why. Televisión is old and didn’t have channels working only two movies working"
Pros: "Mostly loved the on time departure and early arrival!"
Pros: "Nothing! The flight was delayed until 10:34pm and still we did not board the plane at that time. Then when we finally board the plane a crew member Dan told me my luggage was to big which it was not, and when we landed in Puerto Rico I had to wait so long to get my luggage from the carousel."
Pros: "Best food and entertainment availability"
Cons: "When we arrived from hawaii to SFO airport we had to exit in order to get our tickets for our next flight (SFO to FLL) and we had to go through security again for this reason. No one around to help, we even called from one of the airport telephones but no one answered."
Pros: "seat arm was broken and unable to list for east of exiting the chair"
Pros: "The baggage took an hour and a half to come off the plane. Very poor!"
Cons: "Chris Wolfe"
Pros: "El personal es muy amable"
Cons: "Que no viajen mas para la ciudad de Santiago de los caballeros en D.R.es una pena de verdad para mi ."
Pros: "It was in general a good experience."
Cons: "Snacks could be a tad more creative."
Cons: "Bulkhead was very cramped"
Pros: "The attention of the crew it was amazing"
Cons: "Everything was perfect"
Pros: "Crew efficient, polite, & communicative. Array of tv channels allowed me to watch football while our departure was delayed."
Cons: "Mechanical problems delayed our departure."
Pros: "The service"
Pros: "Smooth flight as usual and friendly crew"
Pros: "cabin was clean and simple. crew was friendly and efficient. flight was without incident."
Cons: "entertainment was very limited mainly to sports, cartoons, corporate news."
Cons: "No WiFi"
Pros: "Swift boarding & attentive staff members. I'd like to commend xiomara on a job well done. She was very kind, polite, caring, personable & helpful. She infused humor in conversating with the passengers & made the trip very enjoyable. JetBlue needs to do whatever is needed to keep her."
Cons: "It was all good"
Pros: "Mostly overall good flight"
Cons: "My seat had crumbs on them when I found it and was about to sit down . Maybe doing a better job with cleaning ?"
Pros: "Once settled on the plane, everything was good, except the earbud connection mentioned in the "bad" box. The flight was smooth and so was the landing."
Cons: "My earbud connection was broken so I couldn't watch a movie, well I could watch it but I couldn't listen to it. Also, when I checked in, the guy said he gave me TSA Pre-check but then they didn't allow me to go through TSA Pre-check so I had to go through the line and once I was through, I had to rush to my gate and straight onto the plane as it was already boarding."
Pros: "Excellent I felt very comfortable and happy"
Cons: "Just the food"
Pros: "the attention of the staff"
Cons: "La turbulencia"
Pros: "Left on time, arrived early. No disruptions. Nothing else to say' all good."
Pros: "Effort of the employees Seat room for tall, injured passenger Willingness to get wheelchair waiting and ready Email updates Nice flight crew, willing to adapt and help Open pantry after first service Gear all in good working order"
Cons: "One boarding crew at gate entrance discounted my story that I needed extra time to board, not wheelchair but definifely disabled. Maybe I did not understand him but was the only interaction that wasn't really, super excellent. I have to say that most airlines would be lucky to have him as every one of their employees but that was the only experience less than outstanding with the JB people"
Pros: "On time, friendly staff"
Cons: "Had to check my bag even tho there were a few spots still available."
Cons: "We has a very smooth flight! We didn't experience any problems. tjis was my first JetBlue flight."
Pros: "The flight crew was very pleasant and helpful"
Cons: "The food was terrible: pretzles, potatoes chips, orange juice and the likes; besides that, the isles were very narrow and hard to walk by and last of all, the seats were extremenly tight and confining"
Pros: "As a law enforcement I apresiate that you fly police officer to funeral of officer kill in the line of duty for that I always fly with jet blue"
Cons: "Crew is very rude went you need their accistant their give you a very bad actitude the tv did not work on my sit. it is not the first time I alway paid for more space but I think it is over rated"
Pros: "That we got there safe"
Cons: "The flight was delayed because of an coffee maker"
Pros: "Flight attendants are fantastic Free snacks and drinks Roomy and comfortable seats TV's Wifi Very smooth landing"
Cons: "Boarding Process - Jet Blue changed how they load their planes back in October. They used to have the best system; load from the back of the plane to the front. Now they load outside in (window seats, middle and then aisle). This causes a lot of delays."
Pros: "The fact that I finally reached my destination"
Cons: "The flight was delayed. The gate changed. The flight did not leave until an hour later a AFTER the delay. My seat was switched and the new seat DID NOT recline. I paid more for this flight because I didn’t want to reach me destination late at night. I still reached my destination at 10:00pm. I could have save $50.00 with the later flight, but I ended up paying more for less."
Cons: "Center seat. It seems the only way to get a good seat is to pay for it:("
Pros: "Not much."
Cons: "All the announcements were in Spanish which was quite surprising even though most of the passengers were from DR but I had no idea what was going on half the time."
Pros: "The legroom was unreal. Have we all gotten used to what airlines cram us into now?! Kudos to them."
Pros: "The people were extremely solicitous. My husband needed a wheel chair....Before we arrived they had already switched our seats to the front of the plane so we were able to get out without waiting in a long line. Our seats were originally in the very back of the plane. I loved that they ask for bags to be checked under.....so we do not have to lift them up.........Thank you. The pilot came out and introduced himself before we began our flight. Had a few funny things to say. IT was great!"
Pros: "Boarding was OK. Price was cheap and it was a direct flight to where I needed to be."
Cons: "I couldn't pick my seat ahead. The lines at the Manchester airport were stupid long, and then you have to wait in their shopping mall area, before they announce the gate 1 hour before departure. Very limited movies and tv choices. All beverages were for purchase, but they had trouble processing my credit card. No free beer and wine. Lunch was OK, snack was weird. Not enough veggies or fruit. The crew pretty much threw the food at you. It was filled with families and kids, most likely on vacation in August going to Disneyworld, so it was noisy. And the cabin was cold, no blankets were given."
Cons: "Bad AC"
Pros: "Free upgraded seat"
Cons: "Delays with JET BLUE is becoming part of the ticket....is incredible they cant leave on time...everyone who has traveled with JB has the same complain. JB should address this issue otherwise they will lose customers."
Pros: "Everything specially the crew members.very happy respectful ."
Cons: "The service friendly"
Pros: "Seats were comfortable!"
Cons: "I liked everything !"
Cons: "they say they're partners with TAP until something goes awry. Seattle flight delayed causnig me to miss flight to Lisbon then Rome. wouldn't rebook on another airline to get me there on time. didn't troubleshoot until too late. wouldn't offer finanacial compensation. didn't go the extra mile to make it right. wouldn't recommend"
Pros: "Muy buen servicio y puntualidad"
Cons: "The social distancing, the cdc is recommending 6 ft but there are passengers directly behind and in grinning us and only one passenger seat empty between 2 people. With covid on the rise, how are you actually doing your party to take care of your customers."
Pros: "When I asked for a seat change the crew was very accommodating"
Cons: "With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere."
Cons: "Space on airplanes"
Pros: "Wonderful hospitality, excellent service!! Clean, well thought meal service."
Cons: "Hoping that this will continue!!"
Pros: "Good crew, my seat did NOT recline."
Cons: "Plane was somewhat crowded."
Cons: "being on time"
Cons: "Cheerless stewards could perk up."
Pros: "I was surprised that we received two meals and constant drinks in economy. Delta definitely has better hospitality than American."
Cons: "The seats were really tight between the rows. The space between the seats on the same row were typical."
Pros: "The crew was spectacular. My son and daughter-in-law (married the day before) were are the flight as well, and the flight crew went out of their way to welcome them."
Pros: "The crew was amazing"
Cons: "Everything it’s perfect"
Cons: "Ran out of hot water on flight"
Cons: "Old plane, long delay, sketchy WiFi."
Pros: "Even in the absolute freezing (-40F) the plane landed an hour early into Minneapolis. Was only delayed 20 minutes leaving. Crew did amazing to get the plane going."
Pros: "Check in process & text updates were awesome!"
Cons: "My flight to PDX was quite bumpy so food and beverage service were impacted, which I totally understand. However, the fact that I was not served at all, does not sit well with me! They had to stop service with only a few rows left to go due to turbulence but rather it just being a delay in service, the flight attendants never came back to check on the customers they hadn’t served even when the seat belt lights turned off. I really enjoy flying Delta but not this time!"
Pros: "i likes that drinks were free"
Cons: "i shouldn’t have to pay for headphones"
Pros: "Quick flight"
Cons: "Old plane"
Pros: "The crew was fine, flight was completely full and they were very prompt in their service. The power outlets didn’t work. The lights were on, but when I plugged in they didn’t charge."
Cons: "Very uncomfortable. Seats very close together for a flight that lasts over 5 hours."
Pros: "Boarded quickly and we made up plenty of time when we were only 15 mins late for take off."
Cons: "Baggage broke our baby stroller. Banged up, heavy deep scratches, and won’t lock properly nor will it release the brake phone portly where one wheel won’t unlock without much luck. Waiting to see how they correct this very expensive issue. And the vegan tapas option for food was not good at all. Ended up staying hungry for the duration of the flight. But my wife enjoyed her turkey sandwich."
Pros: "The crew are very nice on both flights and they were very courteous the seats.T"
Cons: "The seats were not that comfortable."
Pros: "Boarding and luggage check in were great. The flight crew and the flight itself were uneventful which is perfect."
Cons: "Snacks are the bare minimum and the restrooms could have been attended to more often, paper was piling up in the trash."
Pros: "It was very good flight"
Pros: "Great service"
Cons: "No complain"
Pros: "Great comfortable flight"
Pros: "Zones are more delineated."
Cons: "People were obviously cutting in line and edging up before their zones were called."
Pros: "The flight was calm"
Cons: "What I didn’t like is the inconviece where we had to change flight hour and aircraft and move to another one and we were delay for one all hour plus the 3 hours that we were there before the hour of departure that is really really bad"
Pros: "Crew was friendly"
Cons: "We were delayed an hour and a half"
Cons: "Seats diddn't recline - often ignored by flight crew."
Pros: "Everything was fine other then seating assignment"
Cons: "I was traveling with wife but was not able to seat with her. I was stuck in the middle of 2 of the worlds biggest plus sized people. Armrest was a constant struggle. Willing to pay more next time to avoid hassle."
Cons: "no bed"
Pros: "Great ground staff and flight crew, except they should as warn and apologize regarding the limited gate as access so far from the check-in."
Cons: "Signage is terrible. Delta sign out side is obscured as and too small. Construction is no excuse for the confusion. Delta is not readable on the overhead signs and airport is too dark at night. Everything is hard to find."
Pros: "1000s of movies and shows to watch. Plenty of overhead bin storage. Alcohol beverage service included. Crew was great."
Cons: "Baked chicken dinner was gross."
Pros: "We had terrible turbulence for probably 4 of the nearly 5 hour flight. The turbulence were the Pitts, but the plane, amenities, staff and amenities were top nothcj! Highly recommende Delta."
Cons: "Bad turbulence"
Pros: "The boarding process was smooth, friendly staff."
Pros: "Empty seat next to me and actually got to stow my bag overhead. Good entertainment options. On-time departure and arrival."
Cons: "Wi-Fi not functioning for second flight in a row. No food available for purchase, not even snack boxes. Best I could get was three bags of almonds."
Pros: "From friendly staff on the ground to check us in, to helpful flight attendants, Delta has once again convinced us it is one of the better airlines . Will fly delta again."
Pros: "The crew were super friendly and helpful."
Cons: "The entertainment system was completely down for the entire flight."
Cons: "The flight got delayed by 3 hours or more. I missed my flight from LA to FL"
Pros: "Delta is the best airline to use because they care about you as a customer. They will do everything they can to make your flight as enjoyable as possible. I would not recommend any other airline to use but DELTA !!"
Cons: "Nothing to input. All was great."
Pros: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"
Cons: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"
Pros: "I liked everything."
Pros: "Staff as always was very attentive and courteous. The board process proceeded smoothly and we were able to depart a few minutes early."
Cons: "One attendant did display a slight level of un-professionalism after spilling a drink on my mom and not apologizing. I chalk it up to her embarrassment and she probably just forgot."
Pros: "The infotainment screen on back of headrests."
Pros: "Wide-bodied aircraft; free on-board entertainment with a good selection; complimentary snacks, helpful staff"
Cons: "Waiting 45 mins for baggage to arrive on the carousel at LAX, but probably due to the terminal move currently happening and not the airline's fault."
Pros: "Unlimited snacks and drinks..."
Cons: "The mediocre upgrade."
Pros: "There was a blanket and pillow available on the seat and the arm rests (all of them) went up... I appreciated that when I had to move mid flight. The attendants were nice as always... they weren't stingy with the small free snack that is included with the flight. (Small bag of peanuts or pretzels) that I liked. Usually feel like it is an inconvenience to ask for more than one.... but they offered 2! I was very happy to hear that!!"
Cons: "The entertainment was a bonus! Made the flight go by faster."
Pros: "I had paid for the Sky level as we were a party of long legged people. Out of the 4 flights we had taken, the best flight was the one from Hi to Atl. The seats, and leg space, was roomy. The food was good. The crew was just okay. They weren't particularly nice but rather abrupt. There were two mates that seems a bit confused. However, the plane was worth it."
Pros: "entertainment system included lots of good choices and free. Crew attentive and friendly. Fairly comfortable seating. Boarding was quick (with Delta Amex card). Several snack choices instead of just the old standby of pretzels."
Cons: "Captain not at door to greet passengers as they left - usually a given."
Pros: "The pilot came through all of the aisles in first class to personally thank us for flying with them. He took time to chat with us and answer our questions, which made me feel more comfortable about the long flight. The stewards/stewardesses were very nice and had us laughing on their welcome messages. The lay-flat seats in first class were the best. Very comfortable, and easy to fall asleep in, without disruption from other passengers who insist on keeping their reading lights on while everyone is trying to sleep."
Pros: "1st class service was excellent."
Cons: "The food in 1st class does not compare to some competitor airlines. the leather seats do not breath and can sometimes get hot."
Pros: "There was little interaction due to Covid precautions, however the crew was friendly upon entrance and exit."
Cons: "There was a child in front of me that should have had a mask on but was not enforced well."
Pros: "Counter attendant was most helpful. Flight attendants were more cocerned with selfies."
Cons: "WiFi, friendliness, food options"
Cons: "Quality for everything."
Pros: "Vary accommodating assume with my service animal"
Cons: "The wait time it took to get to a specialist to answer my call for my service animal to board my flight The specialist was very helpful and very good to me though"
Pros: "I am thankful that the flight was delayed. I got to the airport late, the crew got me in right away, only took 15 minutes to get to my gate"
Cons: "It was a little turbulent ride, but overall good"
Pros: "Nothing. Everything was mismanaged and poorly handled."
Cons: "The incompetency"
Cons: "No complaints"
Cons: "That when we got to the ticket counter, the person told us they charge for carryon bags. The seats were cramped, and I’m not a big person."
Pros: "Lines were quick. No delays or cancellations. Everything was on time."
Cons: "The entertainment device wasn't available even though the flight was over 2 hours."
Pros: "The crew was really nice"
Cons: "The flight was very bumpy and the landing was horrible."
Cons: "They delayed the flight (very first one of the morning) by over an hour, caused me to miss my connecting flight, which meant I had to stay overnight and take another flight. Extremely frustrating as they did nothing to help reschedule or reimburse. Use old planes, which don't have entertainment or outlets. Overall, very frustrated with the experience. I don't want to fly sun country again! (The flight on sun country going was terrible as well)"
Cons: "Three hour delay, had us sitting in the plane at the gate for an unreasonable amount of time, and took almost an hour to get my bag from baggage claim. I was supposed to be in New York at 11:30 and didn't leave the airport until 3:00 in the morning, so I got home closer to 4:00. The airport was empty, so I don't know why it would take so long for baggage claim. Complete lack of communication and service."
Pros: "Quality service, good technology, soothing environment"
Cons: "Felt too much urgency in my tip"
Cons: "One of the flight attendants was a little crabby. Not tome but to a neighbor passenger"
Cons: "Plane was 1.5 - 2 hours late and passengers were offered no explanation and there were no apologies from the crew. Even if it was unavoidable (weather, etc.), SOMETHING should be said to passengers. Very poor customer service."
Cons: "Very short on legroom, but that's every airline ( l'm 6 - 4) flight crew friendly, tried a bit of humor. I like convenience of Humphrey (#2) terminal in MSP."
Pros: "I loved the explanation for the airlines and introduction to the name of our airplane. The safety procedures were fairly comical and had a fresh spin on them. Fell asleep before takeoff due to the comfort from the seat itself, the assurance from the intelligent and courteous crew, and the relaxed atmosphere."
Cons: "I wish I had a longer flight. No fault but my own."
Pros: "We were giving complimentary drinks and the first class meal because there were only twelve passengers and none of us upgraded to first class so they had 12 Meals available. They really did make up for the bummer that the 5 hour delivery caused. The staff was incredibly friendly and accommodating. They even let us go sit in the first class seats which were very comfortable"
Cons: "We had a unexpected 5 hour delay due to a mechanical issue"
Pros: "Upgrade to 1st class"
Pros: "Check in and boarding were so easy and convenient. Even security went fast."
Pros: "Crew very accommodating."
Cons: "no free snacks though drinks were fine"
Cons: "This was a red eye flight and the attendant was the loudest on flight. Constantly walking about and talking loud. Then just when the pilot indicated that we would be making initial descent - I quick got up to go to the bathroom and the attendant followed me, knocked on door and said I couldnt use the bathroom because we were less than 10,000 feet. Then about two minutes later, I hear a toilet flush and turn around and the same attendant who tells me that I cant use the restroom - comes out of bathroom door! She had long brown hair and glasses. So its ok for her to use bathroom but not me? And we didnt even land for another ten minutes!"
Cons: "When I checked in prior to flight, the staff person asked me if I wanted an exit seat. I asked if it is roomier than Sun Country's regular seating since I feel their regular seats are very roomy. She said yes and that they are very comforable. When I got to my seat, I found out that they do not recline. DO NOT FN RECLINE. The lady forgot to tell me that. With lower back pain, I was extremely uncomfortable, in fact I could ot sit still. Horrible flight. THe stewardess could not help me, they said flight was full. I told them of my back pain, they didnt care, nothing we can do. THen I asked for a pillow and blanket so I can support my head. I was told there was a fee for a pillow and blanket.??????? I said ok since I was looking for relief, and comfort. She came back saying she was sold out. WTF"
Cons: "I arrived an hour before my flight and the gate staff had left for the evening, so I couldn't check in for my flight. No self-service web check in either. And their customer service dept couldn't help get me checked in. So I had to miss my flight and go home."
Pros: "Hospitality n courteous."
Pros: "Not using sun country"
Cons: "Having to deal with the ridiculously uneducated employees at the check in desk to get a new flight."
Pros: "Overall it was fine, got me from point a to b."
Cons: "Boarding was a bit slow Uncomfortable and cramped seats No food provided for free No free entertainment Screaming baby behind me Kind of frustrating that I paid $25 to check one bag, then because it was full they were offering to check people's bags for free at the gate..."
Cons: "I did not like that I flew over 6 hours to California with no entertainment . None of their planes have wifi and no tvs. The chairs were also uncomfortable ."
Pros: "I got put in first class"
Cons: "The family that got put in front of me first class smelled bad"
Pros: "no more"
Pros: "Everything was great flight"
Cons: "Nothing really"
Pros: "Staff was great! Entire process at Sun Country is always easy. Love flying my hometown airline!"
Cons: "Late boarding time"
Pros: "We overall had really good service, our flight was comfortable, and the people are very friendly."
Pros: "Friendly stewardess and talking about our small incident we had with a daschund dog in the terminal with a handicap passenger."
Cons: "The daschund dog starting to bark on the ground, women picked the dog up and the dog snapped and tore skin off the first finger of the right hand. We did get medical attention and paramedics to assist."
Cons: "Seat was uncomfortable and too close to restrooms."
Cons: "The gate agent did not say hello, welcome, thank you. He just took my ticket, scanned it then gave it back to me. That was not good service. Other than that, things were good but that stuck out."
Pros: "Nice to get a drink especially coke products."
Cons: "A little snack would be nice like some peanuts or pretzels. I can't believe that can be much of an expense."
Pros: "clean plane and legroom good, esp. for tall person."
Cons: "On return flight, gates changed without any announcement. About 1/2 hour before return flight boarded they announced there would be no bathrooms on flight available. This would have been prohibitive for me flying that flight. Situation was rectified and they got two bathrooms working but it caused a great deal of undue stress. Is flying without facilities even legal?"
Pros: "No major issues. Just a normal flight."
Pros: "The crew was so kind and very helpful! They were prompt with their service & quite gracious."
Cons: "The flight was packed, and the air in the cabin was sultry. It didn't cool down for at least an hour after takeoff."
Pros: "The Rooom!!"
Cons: "Food Coices. It would be nice to have some Ketogenic options. Nuts, meat and cheese without the breads."
Pros: "Frontier's hidden charges make me appreciate the experience with sun country even more. Up front and fair service with no surprises was Sun Country."
Pros: "On time, boarding was great and very polite crew."
Pros: "Great flight crew. Friendly and helpful. Made for a more comfortable time to travel."
Pros: "The boarding process was fast."
Cons: "I had the worst experience ever on the plane. I was in the middle seat which does not usually bother me since I am a very small person. But i was stuck between two very overweight individuals who were traveling together and purposely sit in the same row but have someone put in the middle. Between the two of them I only had half of a seat left! Both of them were too big and were falling into my seat. It was the WORST plane ride experience ever, and the flight was sold out so I was stuck with no option. I should NOT have to pay for a whole seat if I only get to use half and am smooshed by two very huge overweight people that I asked if they would sit next to each other and they refused. It is 100% unfair and the lack of options from the crew was also not helpful."
Pros: "We had a wonderful flight! Crew was very friendly and I am a nervous traveler, but felt at ease!"
Pros: "The flight wasn’t full, and we travelled with a lap infant - we really appreciated that they blocked off row for us."
Cons: "The food is a scam. It’s overpriced, made poorly, and it’s the only option if you didn’t pack anything onto the plane with you."
Pros: "The crew were excellent. The seat was not very comfortable - it had a very firm seat cushion. The flight time was about 5 hours so it was OK. I adjusted to the feel of the chair. We had seats next to an exit door so we had more leg room which was nice."
Cons: "The seat was not very comfortable. The seat cushion was quite firm. I sat for 15 hours on a Qantas seat which was quite a bit more comfortable. There was no onboard entertainment unless you had a cell phone and could download the West Jet app. I was spoiled by my flight with Qantas from Vancouver to Sydney. They had touch screens on the backs of the seats so you could choose movies, radio, games, and flight info and the seats were much more comfortable."
Pros: "Full flight, so the usual boarding slowness, but the ground and flight crews were very good and made things easy."
Cons: "Boarding. But that’s the reality of travel these days."
Cons: "Flight left late. Sat on tarmac almost 1.5 hours with little explanation. No water until in the air. Poor allocation of overhead space for luggage - free for all by passengers. A miserable experience."
Cons: "Like all airlines it would be nice if there was an extra inch between the seats. Also, unfortunately the video wasn't working."
Pros: "Excellent flight attendants. Comfort was great. Nothing really was bad about the flight."
Cons: "Nothing I can think of...."
Cons: "The plane was so cold that despite wearing jeans, a shirt, a sweatshirt and a jacket I was barely comfortable. Explanation from crew? Well, it was very hot in Phoenix so we had the AC jacked up. But at 35,000 feet that's no longer a problem, right? Neither is is necessary in 68-degree F Calgary."
Cons: "After landing, we were waiting on the tarmac for sometime and I needed to use the restroom I was an allowed to do so. It would’ve taken me a short short time. I went to The rear of the plane to use the restroom and was told to get in my seat."
Pros: "Always a pleasure when flying with Westjet. Crew is always better than Air Canada"
Cons: "Update the seats please. They are so old and there was no cushion"
Pros: "Just a nice easy flight with zero issues"
Cons: "I can’t think of anything"
Cons: "Actually not much. Good value all around."
Pros: "I had an unexpected upgrading to a premium seat, that was great for food, wine, & comfort."
Cons: "It was cold, I wish they offered blankets. We also had a delay once we landed, watched another plane come in & disembark while we waited. And there was a huge luggage delay of 45 minutes while we all waited at the carousel for our bags. I’ve never had to wait that long before."
Pros: "Loved the pilot’s sens of humour! Made us laugh which took away the stress before take off!"
Pros: "I fly frequently and this is the first time I've travelled with West Jet. The big difference was the staff. Unlikely many airlines the West Jet crew - in flight and the ground crew - were all very friendly, helpful and actually seemed like they enjoyed their jobs. I called West Jet prior to checking in on-line and my call was answered within a minute by a real human who was so helpful. That's the polar opposite of so many airlines like Air Canada."
Cons: "The seats are too close together but that's not unique to West Jet. And the in flight crew was so helpful that it makes up for the lack of space."
Pros: "All was on time so did not have to deal with Kayak with any problems"
Pros: "Boarding was quick and easy. Crew were very efficient and pleasant."
Cons: "No food on an international flight over 5 hours long? Every Asian airline offers free hot meals and tickets are cheaper than WestJet for a similar distance. I paid for 3 hours of Internet and ithe signal lasted 30 minutes into the trip. Money wasted. Seats were so uncomfortable, like vinyl seats in a 1970s car. My back and tailbone were aching after 30 minutes."
Pros: "For a low cost carrier, the service and cleanliness were on par with the more expensive airlines. Crew were courteous and professional."
Cons: "Did not get my choice for my prepaid meal but the replacement meal was ok."
Pros: "Nice customer service pleasant flight. Fkight attendants are really nice"
Pros: "I liked the congenial attitude of the staff & flight attendants. The drinks were free for once."
Pros: "Friendliness of crew."
Cons: "Small plane, long trip in cramped quarters."
Cons: "Flight delayed both ways."
Pros: "Everything west jet is great"
Cons: "Very bumpy ride, wished it was cancelled. I was motion sick the entire ride, and no water was provided until four hours in, and while I understand it was due to turbulence, perhaps if it is too bumpy to serve water for the first four hours we should not be flying at all. Also very little food is provided for a 5.5 hour trip, two biscuits is not sufficient and as we landed near midnight there are not many options to acquire quick food either."
Pros: "Crew was very nice."
Cons: "Boarding was supposed to start at 10:20, but was delayed for at least 30 with no updates. In fact, they were still showing the flight as leaving on time up until the last second, which is not ok. Gotta keep the passengers updated folks!"
Pros: "it was on time"
Cons: "it was a very noisy flight with a lot of children. Asked the crew to let me have tablet for 9.99$ but since I am a tourist and have no credit card they could not sale it to me."
Pros: "WestJet has very good hard shell seats on the 737-800. These are well contoured and padded, and far enough apart to offer decent legroom (row 8). The seating experience was vastly better than being in a “preferred” bulkhead row on an AC Rouge B767-300. Boarding was efficient so we were able to leave the gate slightly early."
Cons: "Pre-purchased meals are delivered with the first service after take off, which was awkwardly early on a five hour flight that departed at 3 pm."
Pros: "The crew were friendly and professional; the flight was safe--by far the top priority!"
Cons: "The plane needed a jump start before we could leave Vancouver (this was during daytime, sunny skies, about +1°C), which didn't inspire confidence in the plane's airworthiness and which delayed our departure by almost an hour. But evidently the crew followed the required procedure and we arrived safely in Calgary. Better to be a bit late than to have an unsafe flight."
Pros: "Crew was pleasant"
Cons: "Both flights were a half hour late in taking off, and arrival."
Cons: "We had 1-hour delay"
Pros: "Flight crew was excellent. Very attentive to passenger needs and requests."
Cons: "Food choices were limited and they ran out of basic choice. Had very limited wine from menu - should really restock before a long flight like YVR to KOA."
Pros: "The staff are always super friendly on Westjet."
Cons: "The entertainment system is terrible. It does not work on my laptop and they sell out of ipads quickly."
Pros: "As easy as it should have been and great price"
Pros: "Space of the plane"
Cons: "Having to have a physical boarding pass and keep having to get it checked."
Cons: "The pilot on the Honolulu flight to Vancouver left some documents at the hotel and he had to go back to get them therefore delaying our flight to vancouver. This caused a lot of passengers connection flights delayed and rebooked to another flight later on that day. No apologies or compensation of time wasted was given. Food vouchers would have been nice. The new boarding passes provided also pushed most of us passengers back to the last seats at the back of the plane.. which was a very uncomfortable experience."
Pros: "Friendly Staff"
Cons: "Flight delayed departing but pilot made up the time ."
Pros: "That the flight was on time"
Cons: "That the person doing our pre boarding lost my partners visa"
Pros: "The airplane being pretty small, boarding and getting off was fast. No issues or delays either."
Pros: "Nothing specific"
Cons: "20 Minutes delays for take off and coming late at yUL was a nightmare"
Pros: "I felt comfortable"
Cons: "Hearing announcements weren't clear"
Pros: "Only the boarding was good"
Cons: "My luggage was damaged"
Pros: "The women at the boarding kiosk were very good as they helped me to avoid the lineup for rebooking my flight. It was fast and rebooking through the website. Avoid calling them."
Pros: "Really great attendants. Friendly and humorous."
Cons: "They took the tablets pretty early it felt. 45 minutes before we landed. But other than that, great experience!"
Pros: "Great crew, West jet connect worked fabulously"
Cons: "Cramped space and airplane food"
Pros: "Always on time and arrived early"
Cons: "Better snacks like porter"
Pros: "Great pilots, helpful & friendly crew. Appreciate WestJet humour. Smooth fast ride."
Cons: "Plane could use a good cleaning. Windows and table smudged and dirty."
Pros: "The flight was on time"
Cons: "No food, flight attendants were okay but not especially friendly"
Cons: "The toilets were very dirty"
Pros: "Drinks and snacks several times! Lots of movies!"
Pros: "Got me to Vancouver on time"
Cons: "Economy seating really sucks"
Cons: "Service and media"
Pros: "Crew was good and mostly attentive."
Cons: "Had to move seat three times because the audio/video didn’t work in my seat. Was very frustrating"
Cons: "No comments"
Pros: "The price."
Cons: "Flight was delayed for 2 hours in Airbus 777 full of passengers. The reason was to fix some light and administrative error on a log book. This could have been prevented if they had done all of the checks beforehand. All of those passengers stuck in a plane during a pandemic. Not very smart !!!!"
Pros: "On time take off and the fact that we arrived alive."
Cons: "Hot meals and inflight entertainment. No even drinks were served."
Pros: "Great service and comfortable; well sanitized."
Cons: "TV screens for movies and shows."
Cons: "DO NOT FLY AMERICAN AIRLINES DURING A PANDEMIC. They were not keeping folks distanced from each other, they did not make sure that all the passengers had masks (I understand that people might take them off in flight briefly to drink etc but there were people that walked right on without masks on at all) The flight was FULL. They did a full drink/snack down the aisle thing ensuring that everyone packed into that small space would all be taking off their masks at the same time (if they still had it on in the first place). I did not feel safe at all."
Pros: "I got there safe!"
Cons: "I f plane had slowed downed during turbulence."
Cons: "Some of the crew had an attitude and the purchased WiFi did not work"
Pros: "Crew was snappy in getting people in plane and checking in carry ons since occupancy had been reached."
Cons: "Lack of adjustable headrest on seat."
Pros: "On time"
Cons: "They at least need to have TVs in aircraft. I felt United was better service wise and aircraft wise."
Cons: "Old plane. No seatback entertainment available in plane."
Pros: "Smooth ride"
Cons: "Feeling of being cramped"
Pros: "Crew was great!"
Cons: "No AC, and after boarding there was an issue with the; we had to deboard and wait nearly an hour to load onto another plane."
Cons: "Todo bien"
Pros: "Checking in with my Mum who needs assistance was excellent."
Cons: "Lack of Entertainment."
Cons: "Crampt space, cold cabin"
Cons: "Long delay"
Pros: "Good entertainment. Gate agents friendly and efficient"
Pros: "Friendly attendants"
Pros: "Movie options were good."
Cons: "The a/c was not working well and t"
Pros: "The service was excellent and the flight on time. Love American."
Cons: "The seats have been refurbished and if you are a plus size the seats are uncomfortable."
Pros: "Everything went smooth and fast"
Pros: "Turkey sandwich snd boarding went smoothly"
Cons: "There was no entertainment and since there is no WiFi for most of the flight due to being over water the flight seemed longer than what it actually was."
Cons: "Poor service"
Cons: "Dallas to San Juan San Juan Dallas American Airlines has the worst seat of any airline flown by us fare almost 2000 dollars for round trip and the seat is small hard uncomfortable even for a short flight this is no business class!!"
Pros: "On time"
Cons: "Cold cabin"
Pros: "Comfortable, fast check in, nice staff, arrived a little early, great timing. Will fly AA again"
Cons: "The seats are very tight."
Cons: "Last minute cancellation and reschedule if original flight with 20 people hounding the gate for standby status. Craziness. These last minute revisions mist stop"
Cons: "My luggage was inexplicably placed on a later flight which arrived an hour after my flight arrived."
Pros: "Boarding process"
Cons: "Delay, no food,"
Pros: "Can't think of anything good"
Cons: "SEE: Customer Relations request #1-249830721"
Cons: "Never made it to San Juan to catch my cruise. To top things off I was a ship for two days without my luggage and underwears. Never again!!! Thank you JetBlue!!!"
Cons: "That all the passengers were rechecked at the Gate by TSA without offering any explanation as to why, if it was a domestic flight, why were they requiring ID again. And checking bags."
Cons: "My seat was broken and wouldn't recline very much at all."
Cons: "They canceled my ticket for no reason"
Cons: "There seets are two small. And they dont sell alcohol. That sucks."
Pros: "I loved that the on demand movies were free! The time went by so fast!"
Cons: "I didn't like that it said Alaska Airlines but it was really American so I ran 4 terminals and had to go through agricultural inspection twice. The guy at the counter didn't want me to check in my bag because it was 58 mins before my flight. The lady at the station really helped me and let me check my bag."
Cons: "No have owned screen TV"
Pros: "The food was ample and delicious. The stewardess was very pleasant and helpful."
Cons: "I had a very difficult time adjusting my reclining seat. It gave new meaning to physical comedy. Anothers' seat locked up all together and an attendant had to play with it for a long time to get it to an upright position. Another woman's phone slipped back under the cushion and she had a most difficult time retrieving it."
Pros: "Comfortable seat"
Cons: "Lack of entertainment"
Cons: "Terrible airport assistance, many unnecessary customs checks, uncomfortable seats, on flight bad service and late flight times."
Pros: "Everything was on time, no delays."
Pros: "I live the service which make me feel good. Also the flight was very quiet and the crew help me in everything I asked."
Airlines flying from Honolulu to Caribbean Islands have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Honolulu to Caribbean Islands
Masks required on board, masks provided on flights from Honolulu to Caribbean Islands
Social distancing seating
Middle seats unavailable to book on flights from Honolulu to Caribbean Islands
Testing for antibodies, testing for symptoms for flights from Honolulu to Caribbean Islands
Waiving of change fees. Search flexible flights from Honolulu to Caribbean Islands