The flight was canceled but United and delta were still flying to New York. Air China was not working with them to help us. The earliest next flight was five days later...... their staff were extremely unprofessional. I asked to update to business class. One staff told me it was 1300usd, another one told me it was 3600usd, and one told me it was 10,000 usd???
So bad customer service
very irresponsible! & no English
no in flight entertainment, food was horrible
|Flights Arrive in||Shenzhen|
|Flights Depart from||Houston Hobby & other airports|
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