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Cons: Air China practices very democratic way (in a bad eay) of boarding the plane, without distinguishing the 1st class, busineas class, and Star Alliance members from the rest of the passengers. The food is abit overly simple, in spite of the short flight - a sendwich wrapped in an alu-foil... And it was crazy cold in the cabin.

Pros: Service was good.

Pros: The crew was very nice and the aircraft was decent. The pilots very good . All landings and takeoffs were very very smooth

Cons: Beijing airport and the Chinese customs system but of course that is not the fault of air China

Pros: Relatively comfortable, easy flight

Cons: No entertainment options. We were delayed a good amount, just sat on the runway.

Pros: Absolutely nothing horrible flight

Cons: We were delayed 1hour and 45 minutes leaving Vancouver. As a result we missed our flight to Tokyo. We were promised by the flight attendant that our flights would be rebooked upon arrival in SAN Francisco and they were not.

Pros: The stewardess with the amazing figure! I didn’t use the entertainment or order food so I can’t comment on those.

Pros: on time, comfortable (business class

Pros: Quick boarding and takeoff

Cons: The sound connections for the in flight entertainment was faulty. Bring your own device would be better. Seats were uncomfortable, they need replacing.

Cons: No comment

Pros: The food was good and wine. Also, the EVA Air counter agents in Manila were very helpful and friendly.

Cons: Flight being delayed.

Cons: Very good

Pros: Everything normal except food

Cons: Food

Pros: Good, staff

Pros: Friendly flight attendants

Cons: Long layover hours at Istanbul airport . Had to ask for meal voucher at Istanbul airport since the airline does not issue it .

Cons: Delayed flight 1 hour

Cons: Personal and service were grea!

Pros: The entertainment selection.

Cons: The watermelon in the salad was almost spoiled.

Pros: Neat and clean. People at Newark airport

Cons: Service of air host. Attitude of people at Dubai airport

Pros: On time boarding . Crew was helpful

Cons: Food was not satisfactory

Pros: Cleaningness

Cons: Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right.

Pros: The crew was very nice and the aircraft was decent. The pilots very good . All landings and takeoffs were very very smooth

Cons: Beijing airport and the Chinese customs system but of course that is not the fault of air China

Pros: No food choice

Cons: Online check in No food choice

Pros: Number of crew and attentiveness; meal service on a short flight and efficiency in delivery

Cons: Mass boarding rather than by section

Pros: Relatively comfortable, easy flight

Cons: No entertainment options. We were delayed a good amount, just sat on the runway.

Pros: Smooth and hassle-free flight arrived on time despite taking off almost 30 mins late.

Cons: None.

Pros: punctual

Cons: seat cushion for the back is too hard.

Pros: Very professional

Pros: Service and plane

Cons: None

Pros: Entertainment was good

Cons: PA system was used excessively.

Pros: Sturdest were very kind

Cons: There was 2 choices for food either pork or chicken But when I asked for chicken they told us no more chicken Then they took the pork from the tray and I had to eat the rest without the main course. Also all the seats were taken by the people who bought the tickets directly from JAL,but there was few seats left all in the middle for people who purchase tickets from travel agents.

Pros: Kind and courteous staff

Cons: A family with 2 kids making noisy and crying nonstop during the flight the father was playing Japanese video games with headphones on and very careless but once in a wile started yelling at Kiks because they distracted him from his entertainment. Grandma next to them was careless too,mother left the kids to father and was sitting 2 rows in the back and they never came at least to try to make them quiet even when the kids started to kik everywhere licluding the food tray and almost breaks it. Unfortunately the staff never came and try to talk to them about this issue Most of the people including several senior citizens looked angry and frustrated.

Pros: Food was great

Cons: It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice....

Pros: Time and Good clean place.. in This case airpöane..

Cons: It was not entreteiment st all

Pros: punctuality of boarding and flight time

Cons: attitude of crew in business class: no sense of true hospitality

Pros: The flight was perfect! Great food,movies and I even got to sleep !

Cons: All was well!

Pros: The staff tried to help me when it was evident we would not arrive on time

Cons: The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it.

Pros: Food quality was above average (compared to Air France, for instance). On-board entertainment system offers a lot of movies or tv series, assuming it is in working order.

Cons: A negative point for the entertainment system is the variety of movies - all US based movies. Other airlines mix in foreign movies, Delta is squarely US centric. Also, the entertainment system didn't properly work until rebooted, but flight attendants could not be contacted to get this done timely (cannot call attendants through a non-functional screen). Another concern is the noise level of the cabin, but it's mostly due to passengers.

Pros: Delta was OK

Cons: Lack of attention by the fly stuard in Virgin Australia Virgin had a 45´delay

Cons: 20 minutes late

Pros: Better than average entertainment system for domestic flights.

Cons: Boarding done against logic: my seat was in the last 5 rows of the cabin and I was scheduled to board in the final group. When I got to my seat the first 30 rows were nearly fully, but the back of the plane was half empty. The whole time the gate agent was urging passengers to move faster through the aisle, but Delta should really rethink its boarding strategy. It shouldn't take 40 minutes to board a 757.

Cons: ANA changed my selected aisle seat to middle one without explanation. It never happens when I fly with United.

Pros: I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,

Cons: No complaints, I would say....ANA the best,!

Pros: Flight departed on time, landed on time....excellent service, too.

Cons: Nothing

Pros: Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly.

Cons: Cabin was too warm. Seems there is no way to adjust temperature /individual air flow on a 777-300.

Pros: I have requested refund my money but still pending

Cons: Air China practices very democratic way (in a bad eay) of boarding the plane, without distinguishing the 1st class, busineas class, and Star Alliance members from the rest of the passengers. The food is abit overly simple, in spite of the short flight - a sendwich wrapped in an alu-foil... And it was crazy cold in the cabin.

Pros: Boarding was quick & efficient.

Cons: Seats were not comfortable and food was not the best but for the money, it is what you would expect.

Pros: Friendly flight attendants that attended to each need when asked

Cons: Noisy children at all hours during entire plane ride, entrees weren’t very filling not tasty.

Pros: Nothing beats Singapore SQ!

Pros: Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing.

Cons: See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline.

Pros: Seating was spacious, crew was attentive. Boarding was efficient.

Cons: The food choice was not pleasing to me.

Pros: Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious.

Pros: Service was good.

Cons: Air China practices very democratic way (in a bad eay) of boarding the plane, without distinguishing the 1st class, busineas class, and Star Alliance members from the rest of the passengers. The food is abit overly simple, in spite of the short flight - a sendwich wrapped in an alu-foil... And it was crazy cold in the cabin.

Pros: Boarding was quick & efficient.

Cons: Seats were not comfortable and food was not the best but for the money, it is what you would expect.

Pros: I have requested refund my money but still pending

Pros: Nice seats fast boarding

Cons: Snack can be more richer

Pros: They have the best blankets! I always get cold but the blankets are nice and thick. The entertainment system was easy to use with a wide variety to choose from. The seats are comfortable and easy to sleep in. Overall just a great comfortable trip!

Pros: comfort, entertainment, food

Cons: there were two really rude flight attendants....almost like they didn;t want to serve you. One of the ladies even literally threw a drink onto my tray. thank god it was sealed. Air canada needs to do a better job of dealing with this type of behaviour. It happens far too often with their staff

Cons: Compared to other airlines Air Canada is just so bad. Crew are always slow. The flight never boards on time or leaves on time. I don’t think I’ve ever been on an Air Canada flight that leaves on time. It’s incredibly frustrating. The staff were rude and cold on this flight and very very slow. I usually don’t write reviews like this but honestly can’t find anything good to say about this last flight. It was just bad.

Pros: The seat aircond cooling

Cons: Food..should have local halal foods for muslims

Pros: After took off 5-6hours later very bad smalls comes from the bathroom.

Pros: Same as above

Cons: Same as above

Pros: Very nice crew.

Cons: Very limited options for food and entertainment. It is not the top-tier experience like Cathay or Singapore airlines. A good tier-2 airlines.