Pros: Our first time with EVA AIR and we would gladly use them again. Very friendly staff - way above average. Entertainment option was very good which is useful in long flights. Excellent on-time performance. Transit process in Asia airports is very well managed - very efficiency and passenger friendly.
Cons: Opportunity is that seats are worn-out making it not very comfortable. Leg room in economy fair for shorter people (less than 6 feet) but for taller people it becomes uncomfortable in the longer flights.