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Quick flight again no one illness why there were multiple delays and changing of the gate number.

The boarding and fllight were good. The reason for the ok rating was the long walk to get to the transport to finally get to the gate.

Horrible experience, delays after delays. A flight that should arrive 11:50pm just landed past 1 am, and another 30min waiting for the baggage to come out. Very disappointing.

My luggage was not sent with us. Not sure if this is Envoy Air responsibility but that was a very BAD experience

I found the seats ergonomically uncomfortable forcing the body to seat slightly hunched. For a short flight I worked on adjustments but for a longer flight, it would be difficult.

The seat was not even cleaned. It has full of cookie crums probably from last flight's passenger. Its basic expectation that, seats are clean.

The planes can use an actual cleaning. The armrest and seats do not appear to be cleaned on this one and most other planes.

The Charleston, WV airport was cute. Very good staff and small enough to feel comfortable. The plane had more leg room than bigger planes. Much more comfortable.

American was having a problem with their kiosks when I arrived which made the check-in and bag drop process unusually long. Additionally, they only had one person working check-in. Eventually, the kiosks were fixed and everything else went smoothly.

The flight was short. However, my bag was delayed and was put on another flight.