Pros: "My flight was full of funny kids so I did enjoy everything of it"
Cons: "The snacks we need more snacks!!"
Pros: "It was a safe flight"
Cons: "2nd time my jet blue flight was delayed and caused me to Miss my connection, which negatively affected my plans with my friends I was netting in Philly. I get that delays happen- but it’s the last two times I’ve flown jet blue -very disappointing."
Cons: "One hour delay on plane. Over weight. Hot plane. Uncomfortable"
Pros: "Crew was amazing and helpful. Flight was smooth. Chairs were comfy. We got home 30 mins ahead of time"
Cons: "Nothing. I thoroughly enjoyed it"
Pros: "It was a good experience overall"
Cons: "There were things like delays that couldn’t be helped but it was an inconvenience"
Pros: "The crew was very friendly and attentive. I enjoyed the variety of entertainment offered as well."
Cons: "A few more food options would be nice."
Pros: "The flight was over 4 hours late. I liked that the employees at the gate provided beverages and snacks to waiting passengers."
Cons: "A stress free flight crew. A working tv."
Pros: "Everything ran smoothly on this flight- on time , fast luggage delivery, cheerful flight attendants."
Pros: "Everyone was friendly and kind. The flight was on-time."
Cons: "Nothing to complain about."
Pros: "Jet blue reps were amazing and customer service flight memeber Jessica was great!"
Cons: "N/a"
For the price of the ticket you get nothing. The plane had 1 bathroom in the back and when the flight attendant did service no one could use it. No announcement just was told to go back to my seat. Ridiculous and rude.
Pros: "Not a single thing. Worse experience every flying with an airline"
Cons: "Everything"
Pros: "All 4 legs of our flight were right on time, and the planes appeared to be clean."
Cons: "Paying first class fare buys a couple of additional inches of space, but nothing more. There's nothing really first class about it."
Cons: "If you fly first class your seat should recline. Ridiculous and the reason I go out of my way to make sure I NEVER fly American. Couldn’t avoid it this time and as always American managed to disappoint."
Cons: "This is the second American Airlines flight we have had in less than two months where there was an issue with the plane and multiple delays lasting hours. I understand delays happen, but we've had two late evening flights turn into red-eyes while traveling with one of our children. Will not be flying American Airlines again."
Cons: "Running out of bin space by Group 3 is just wrong."
Pros: "Absolutely atrocious!"
Cons: "Dallas Airport needs to get themselves together. Especially American Airlines through Dallas. I wouldn’t wish the AA Dallas experience on my worst enemy.... yet another fail for AA Dallas."
Pros: "Well the flight was cancelled due mechanical issues. Didn't receive any compensation. Hopfully leaving a day later"
Pros: "Absolutely NOTHING"
Cons: "I WANT MY MONEY BACK. We were stuck on a plane for 10 HOURS. No food available. Just sitting there. Communication from the crew SUCKED. Their staffing sucked. I WANT MY MONEY BACK"
Pros: "nothing. Plane never left."
Cons: "Airlines that actually fly. We ended up renting a car and driving the 3.5 hours from Charlotte to Savannah and actually beat the flight that finally left after 11 pm and landed 1 am. We should have gotten the car much sooner and driven instead of sitting at the airport for 8 hours."
Cons: "Delay could have been handled correctly. I should have gotten compensation for the 3 hr delay and the 9 hr delayed departure from SFO to PDX"
Pros: "Seats were comfy and super clean"
Cons: "The staff never greeted us or said good bye. They didn’t really smile at all. Didn’t really seem to be happy or acknowledge us"
Pros: "The crew was great"
Cons: "Food was so-so and the seats could use a little more padding"
Cons: "Despite dozens of empty seats in Economy Plus, flight attendants refused to allow anyone to move into the 8 vacant rows keeping us crowded in coach economy."
Pros: "We arrived safely"
Cons: "The plane was only 3 seats across, one seat, aisle, two seats. Very tiny!"
Pros: "Very nice FLY and fantastic weather. No turbulence THAT all. UNITED CAPITAN AND CREW, nice. Thanks to GOD a nice fly in ALL aspects."
Cons: "To be honest, everything was OK."
Pros: "I made it safely to my destination"
Cons: "I have been flying Lufthansa for over 15 years and the service is steadily declining. It started with issues during online check-in, a delay in Frankfurt which resulted in a very tight connection. I had to leave my bags behind to make it and the ground personell was of zero help. Oh, and premier silver status is good for nothing on Lufthansa. Thanks StarAlliance."
Pros: "I was bumped from my flight, put on a later one which was delayed and I missed my connecting flight which had to be rebooked. I was not notified before arriving at the airport so I waited there for 4 hours. As a result, I missed dinner plans at my destination."
Cons: "I couldn’t reserve a seat until 24 hours in advance of the flight so I got a terrible seat."
Pros: "Frankly, I didn't like anything. Flying economy, even economy plus for more than 2 hours is not comfortable."
Cons: "The entertainment system had an annoying buzz in the system."
Pros: "The timeliness was the best part of the trip. Stewardesses were friendly too."
Cons: "The seats felt like hard plastic; I actually felt some sort of pain for sitting on the 62 minute flight."
Cons: "My experience was ver good. I think the Crew for frontier did a great job. There was so Many people checking in. They got everyone Throw check in and to there flights"
Pros: "There was a very helpful and courteous gentleman that helped me with tagging my bag."
Cons: "I get hooked by the price and by the time I've paid for bags and the seat...feeling screwed."
Pros: "Same quality as other airlines for a much more affordable price."
Cons: "More airports with Frontier airlines. Their based out of Denver, so the choices of where you can fly, to and from, are limited."
Pros: "Crew was super friendly."
Cons: "It would be nice to offer non alcoholic beverages for free."
Pros: "The attendant was kind and informative"
Cons: "The flight was delayed twice and I wasn’t able to pick up my rental car, so I ended up paying a $350 ride from the airportport to north of Connecticut, my final destination."
Pros: "One flight attendant was very nice. The rest acted as though the passengers were an inconvenience."
Cons: "The male flight attendant who sold drinks and snacks placed the iPad down the back of his pants after every transaction to hold it while he worked preparing the drinks. Every passenger who purchased food was required to hold the iPad to sign for the credit card transaction. I refused to buy anything so that I would not have to touch that iPad. Totally disgusting."
Pros: "There is every reason to be proud of an air line which gives you such a cheap and short flight"
Pros: "Overall, it was as I would expect from Frontier"
Cons: "That is what I don't like. There was no energy from any Frontier player. No interest in making it a good experience."
Cons: "We didn't make it to Vegas and they barely compensated us."
Pros: "The on board crew do not compare to the quality service in other flights but are much better than the frontier boarding crew"
Cons: "The service was absolutely terrible, the front desk crew did not want to let me in 40 minutes to my flight because they stated I need to be there 2 hrs earlier. This was ofcourse despite me having only a person item and having prepped in order to not have the slightest delay with TSA. I missed all my apartment viewings because of this and an additional flight delay with the replacement flight I purchased. This rendered my trip absolutely useless and an extra cost because I arrived after hours to my car rental and lost my reservation. If I buy a flight, why can't I stand? IF I CANNOT STAND WHY AM I PURCHASING A SEAT SEPERATELY???"
The price but too early Very expensive luggage fare handcarry & check in esp if you pay upfront, double the price, why? What’s the difference paying early or later ?
Pros: "Ticket price, clean plane, comfortable seat, on time."
Cons: "Crew needs to not behave like they work for a very cheap airline. Not a smile on their faces, not a single friendly sounding instruction or announcement from them. It doesn't cost them anything to act a bit more friendly."
Cons: "Awful. Charges for everything. And terrible customer service and communication."
Pros: "Nothing."
Cons: "The ticket agents were in Philadelphia and Atlantic City were unprofessional. I will never use Spirit Air lines again. The employees at the front desk and managers need to take lessons from United Airlines, Southwest, Delta ect..... I am very disappointed with the service. Yolanda"
Pros: "Everything was great. Extra legroom in the emergency aisle."
Cons: "Flight attendant snapped her fingers to get our attention. It did make us aurrior reused and we laughed about that."
Pros: "Ticket cost was low and the crew from Ohare to LAX was great"
Cons: "Our fault for not researching more but baggage fees were extremely high! My husband planned on saving $$$ and packed in a carryon but they wanted to charge him more to carry on than to check? I thought my weight allowance was 50 lbs (like most other airlines). It’s 40lbs otherwise they charge an extra $30!!!!! Not impressed. No complimentary food, snacks or meal on a 4 hr flight. Seats were cheap-didn’t even recline and not Much leg room. Bottom line: if you want a cheap uncomfortable airline go for it. Otherwise pay the little bit extra and go with a mainstream airline for more comfort and perks"
Cons: "Hidden costs. Had to pay extra for carryon and checked luggage."
Cons: "These were the most uncomfortable flights ever. I understand their pay for what you get ethos, but it needs to be much clearer up front."
Pros: "Crew on flight was polite"
Cons: "5 hour delay because of weather. Not their fault but airport crew could have handled it better by letting us know earlier and giving us some drinks or snacks."
Cons: "No, first when we started boarding, it was halted because something was wrong with the plane and it needed maintenance. It was repaired after some time. We boarded the plane at 6:15. Some people on the plane were going to Oakland and had already missed their connections were given option of staying in hotel in NY or staying in hotel in Detroit. 20 people deplaned and their checked luggage was removed. Then they reboarded. It was a fiasco and killed enough time that the NW route closed because of a bad storm and it took a while to reroute us. Was horrible."