Daily cleaning, installation of cabin HEPA filters on flights from Idaho Falls to Caribbean
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Scores according to KAYAK customer reviews
Pros: "The crew was fine and was thankful they found a way to get back to Detroit (but, it required a stop in Dallas and an overnight in Chicago)"
Cons: "There was no social distancing or enforcement for wearing masks. I saw no sanitizing on any of the three flights I had to take to get to Detroit. of the four airports only the one in Guadalajara asked any health questions and could be seen sanitizing the waiting room and eliminating seats to keep spacing."
Pros: "Really friendly flight attendants"
Pros: "On time"
Cons: "It was all good"
Cons: "Sat on runway for 30 Minutes at the end of the flight."
Cons: "Poor planning caused us to sit on the ramp an hour and a half for a gate to open up."
Pros: "the crew was nice"
Cons: "leaving on time. more than 4 hours delayed. we had to deplane the aircraft and all the time there was not a certain answer."
Cons: "We got delayed claiming it was weather for 15 hours."
Cons: "boarding delay, we must arrived at 13:48hrs, but our flight return to miami due to problems in navigation, we have to await at airport and arrived at Guatemala at 18:30hrs."
Cons: "Not being delayed for 6 hours would’ve been better."
Pros: "crew were late, boarding was impacted, flight was delayed an hour"
Pros: "Dear American, stop lying to your passengers stating that the flights are full, when in fact, they are not. Customers are willing to pay for upgrades but you give them no way to do so."
Pros: "The flight was on time and things went smoothly for the most part!"
Cons: "The male flight attendant was rude and short when answering questions and providing service!"
Pros: "Great crew, very attentive."
Cons: "If flight wasn't delayed"
Cons: "Be on time. Also we sat in first class and it would be nice if the center counsel was smaller giving the passengers more seat room."
Cons: "The plane was so hot temperature wise. I was literally sweating in a T-shirt"
Cons: "My flight was delayed by 1.5h. On top of it, there was no inflight entertainment or snack available during the 3h long flight."
Pros: "Flights were always on time . Most staff members were friendly. Seats are comfortable. I looove that they allow you a purse and a true carry on ."
Cons: "Movie selection on long flights not impressive ."
Pros: "the plane looked new and clean"
Cons: "the leg space"
Cons: "I think things would run so much smoother if the plane was loaded from the back to the front. That way you don't have to wait as long for people to put things in the overhead and then sit down."
Cons: "Least favorite leg of the trip. The seats were super tight with very little room. The crew was the least friendly I have met. The food was the least pleasing I have ever had."
Pros: "Entire flight crew was friendly and helpful!"
Pros: "Crew was good"
Cons: "Baggage took 40+ mins unacceptable"
Pros: "Having more room for our seats to get comfortable and that we had a dinner that was served. Was not expecting that"
Pros: "I appreciated the quality of our seats and amenities as well as the choices for TV."
Cons: "I was unable to enjoy any of this; however, because a 6 year old talked loudly to himself the entire overnight flight while kicking the back of my seat. The crew and his parents said nothing. My boyfriend and I then had to spend our first day in Paris sleeping."
Pros: "Decent amount of bathrooms"
Cons: "I was shocked that we weren't provided better and more food for an expensive and lengthy flight. Also there were no head rest tv's. They plane seemed very old"
Pros: "Good leg room"
Cons: "5 plus hour flight and one movie as entertainment option shown on a tiny screen from cabin headliner. Like in the 1980’s. and do not forget your headphones or you will be buying some earbuds!"
Pros: "I was taking students and we had seats all over but they rearranged so my students could sit together. It was a nice flight with a friendly crew."
Pros: "Crew is usually very nice"
Cons: "Customer service is horrible. No tvs on the seats, no entertainment shown no options for snack except hummus privacy is no concern to American"
Cons: "After flying from Denver to Philly, I had anticipated an hour and a half layover. First email came speaking of a delay, then second, then about five emails later American Airlines notified me that there will be a 4 hour delay. To get from Philly to avoca on a flight is half an hour. On a bus, its two hours. If an airline knows there will be a four hour delay, how do you not provide that service? I watched plent of other flights go to AVP and even to Allentown, no one could offer one of those options to me? Cold, compressed and miserable experience."
Cons: "No individual TVs, electric plug nor WiFi"
Pros: "Non stop flight & friendly crew"
Cons: "No foot rest & seats not too comfortable"
Cons: "We booked a BA flight from Pittsburgh to Glasgow, through Philadelphia. We intentionally chose BA because we anticipated good service. We later learned that the flight was serviced by American. Our original flight was delayed one day because we missed our connection due to weather on the East Coast (after six hours at the airport). American re-ticketed us for a flight the next day. After several misstarts in Pittsburgh, we arrived in Philadelphia with minutes to spare. After running to the gate, we were then greeted with what turned out to be a four hour delay. Then, upon return, we learned that our seat selections/priority boardings were all deleted because of the re-ticketing on the on the flight out, and we spent hours on the phone and at the airport trying to get things sorted out and ensure that we had a return flight. One of the worst trips ever in my experience."
Cons: "30 minutes late taking off. Therefore arrived late."
Pros: "Spaciousness of the middle seat they gave me headphones"
Cons: "Not a thing to complain about wonderful flight"
Pros: "Assigned seating, snacks, touch screen media feature."
Cons: "Staff could have been more friendly."
Pros: "In seat entertainment screen and USB charger. The chicken salad"
Cons: "Flight crew were rude, wasn't sitting next to my partner on the same booking for both flights. Had to pay for wine, they couldn't even give just one complimentary wine with dinner. Dinner was bad except the small chicken salad was good"
Pros: "Appreciated the staff acommodated me with an aisle seat."
Cons: "Had worse return flight experience. The flight was supposed to depart at 10am. While everyone was boarded, we were told the airplane missing a part. All of us had to wait for 2 and half hours for the crew to tell us that the part was in London. Thus, the flight had to be canceled. Then we waited to pick up our luggages from 12:30pm to nearly 4pm in order to get transported to a 40- minute drive away Hotel. I was starving because I didn't have breakfast as I tried to catch my flight and no food was provided during the waiting time. Plus, the entire day was wasted. Oh well, at least we were provided accommodation for the overnight, 2:40am breakfast, 4am airport shuttle, and 8am flight to get to our destination next day."
Pros: "Have a great trip without any problems."
Cons: "Boarding process was bad, the kisok did not print all the boarding pass . The Flight was delayed and the Airlines was extremely poor in communicating the same."
Pros: "Permiten facturar el equipaje de mano ya que el vuelo suele ir bastante lleno."
Cons: "No hay tolerancia con los kilos facturados. El equipaje pesaba 51 libras y me hicieron quitar peso para después aceptar que facture ena puerta de embarque."
Pros: "Friendly crew"
Cons: "Flight was late eariving at gate in Dallas and missed connection to Nashville. However, was put on a flight that left just 2 hours later"
Pros: "Nothing: worst flight !"
Pros: "I made it home safe."
Cons: "However, the customer service was horrible and very unprofessional. I had to leave a loved one behind because nobody knew the rules and regulations on bringing back a pet! Now, I don't have my dog Tyson with me and my fiancé surprised me with him as an early Christmas gift. I won't be flying with American Airlines again!)"
Pros: "I like the entertainment choice"
Cons: "No snacks I had to pay for my bag I'm sticking to southwest"
Pros: "I enjoy the movie/TV options while in the air. They have a good selection you can view on your wireless device."
Pros: "Free alcoholic beverages"
Cons: "Check in was ridiculous, one enormous line for all the "one world" airlines. Which although we booked Finnair, the flight was with American Airlines. Then at check in we weren't given the seats we chose when we booked the flight, actually we weren't given seats at all until the flight was boarding. And although half the flight had not been assigned seats the boarding agent had an attitude that I wanted to get my seat assigned. The airplane was circa 1992, there was a box tv in the aisle every few rows. We flew NY to San Juan PR in July and had personal entertainment on a 3-hour flight, but not ona 6-hour trans-Atlantic. Then there was a problem with the fuel tanks and apparently it was right in the middle of shift change, so one shift went home and the captain didn't know what was going on. "I'm embarrased" he said and we sat on the ground for almost 2 hours. The crew were great, the dinner was fine but yogurt and a weird muffin top is not ok. The best part of the whole flight was a free jack & ginger ale. Based on this experience alone I wouldn't fly with Finnair again. Our trip was for a wedding and most everyone else flew Air Lingus and had a flawless experience, poor choice on our part!"
Cons: "The flights were delayed multiple times. No communication at your gates. Oh and I think my favorite was changing terminals and gates 5 TIMES within 1 hour at DFW! RIDICULOUS AND UNACCEPTABLE. NEVER AGAIN!"
Cons: "Food choices are pretzels or crackers."
Cons: "Stewardess was mean when I asked for a mask"
Pros: "crew efficient, cabin clean"
Cons: "The flight was delayed over an hour. Because of that, I missed my appointment."
Pros: "Flight was on time"
Cons: "Food, not overselling the flight, age of plane, bathroom cleanliness"
Pros: "Timely flight. Smooth and easy check in."
Pros: "Nothing really- we were on the tarmac for an hour for a flight that was 46 minutes!"
Cons: "An on time departure- and a better / bigger aircraft."
Pros: "Enjoyed the meal. Crew was pleasant."
Cons: "Deplane no fault to anyone just a bummer to get a late start."
Pros: "Absolutely horrible aircraft. I am 6 ft 3 and there was no way I could fit my body into the seat without crushing my knees. So I had one leg underneath the seat in front of me the other leg in the Isle. The flight attendant came down the aisle with the drink cart running it squarely into my knee."
Cons: "I cried out in pain with tears in my eyes and all she could say was you shouldn't have your leg in the Isle."
Pros: "Friendly crew"
Cons: "Very cramped and uncomfortable seats in Economy. 2 hours late arriving in KansasCity."
Pros: "Boarding, service, staff attitudes, on time and deplaning"
Pros: "Jet Plane"
Cons: "No entertainment. No charging point for personal device in today's age. Seats that can't get any smaller, yet, still does. Seats that barely recline and yet have to be brought upright during take-off and landing. Maybe common theme between airlines, but, it stands out. Salty pretzels probably the poorest choice for free handout snacks. No choice of course."
Pros: "Good flight, personal device entertainment, on-plane flight attendant helped switch some seats so my family could stick together"
Cons: "Meddlesome gate agent split my family up before we boarded, lost one of my bags at SFO (got it 1.5 days later)."
Pros: "It was on time"
Cons: "EVERYTHING. Cramped noosey and the tv wouldn’t power off so I couldn’t sleep for 4 hrs never again."
Pros: "Newer plane"
Cons: "Claustrophobic seating"
Pros: "Redirected me y a later one way flights fee hours later Not so bad"
Cons: "Got to the parking an hour and a half early Got to terminal an hour early. Missed my flight by 10 minutes"
Cons: "Have the seats and leg room gotten even smaller on the 767 or is it me. Booked w SwissAir, got United quality instead"
Cons: "No Food"
Pros: "They were very friendly and helpful to unapproved toddlers and while we waited on the tarmac for incrlemnt weather (not United’s fault)."
Cons: "I thought it was ANA but it was United."
Cons: "No food no entertainment"
Pros: "Flight was on time. The united employees were really nice."
Cons: "I recently had knee surgery. So, I booked isle seats for my trip. However, I was placed in window seat on regional jets. It was pretty uncomfortable."
Pros: "Extremely tight fit. Much much smaller than other major airlines . Both flight attendants were rude. Not looking dorward to flying back home with united Option to rent movies is really nice though. Helps the flight go by faster ."
Cons: "Overall United airport staff were not helpful and not very apologetic for delays and missed connections"
Pros: "Fun crew"
Pros: "Getting to my destination. Other than that.. it feels like I'm just a sack of meat being herded and potentially lead to slaughter. Nothing elegany, exciting or glamorous about flying these days. Just trying to not get sick, die or break the bank to get to my deatination and do so with dignity. Flying United I felt like I had little to no dignity by the time I arrived at my destination. But, I have to admit, you get what you pay for...."
Cons: "Every single aspect. From checking in to boarding, to in flight to disembarking.. it's not all United's fault. The entire industry really.."
Cons: "Because the flight to Houston sat on the tarmac for so long, no one was able to get food in the airport before boarding this flight. I was at the back of the plane and there was NO fresh food available once the flight attendants reached the last 6-10 rows. Unacceptable that there is not enough food options for all passengers. By the time I landed in Panama, I had not eaten for 13 hours."
Cons: "The flight was over booked and if there wasnt someone willing to take another flight I would have missed class. Why do you sell more tickets for a flight than there are seats?"
Pros: "Suitcase arrived at the carrousel on time , much better than Houston."
Pros: "On time performance, hassle free boarding"
Cons: "Would be great to have green tea option in flight"
Pros: "was finally able to get the upgrade"
Pros: "Short flight (51 minutes) and since we were late boarding, they made sure passengers with transfers were loaded first (this was so they didn't have to risk checking their bag but was not clearly communicated)"
Cons: "Flight before arrived late but this wasn't clearly communicated, just that we were delayed."
Pros: "No issues or delays"
Pros: "Short flight (landed ahead of schedule), no boarding wait, good price."
Cons: "Small plane for short flight(smaller cabin)"
Pros: "Early boarding, window seat"
Cons: "3 to a row, person in front reclining, man next to me had point of elbow on controls for video screen and pushed my volume to the very highest point! Too crowded and close."
Cons: "it was extremely cold on the plane"
Pros: "The flight was a return trip from New Jersey to Michigan for my teenage son. Original flight was cancelled after a 2 hour delay. We were able to rebook for the next available flight to another airport within a 2 hour drive without too much issue."
Cons: "The United app didn't appear to help much in rebooking since it never confirmed whether or not it was accepted and never changed his boarding pass."
Pros: "Quick flight and informed, capable staff"
Pros: "Great smooth flight. Flight attendants very nice."
Pros: "The flights were on the empty side so there was an open seat next to me"
Cons: "The first flight got delayed so I missed my connection. My connecting flight got delayed about five times and sat on the runway for over an hour. I ended getting home at eleven PM when I was anticipating getting home st 9:45 AM"
Pros: "Smooth. No problems. Happy we didn't have to get suitcases through customs because you could handle in Canada. Happy gate was near where we got off."
Pros: "Good flight attendants."
Pros: "The friendly service and easy experience. As well as the car of the crew"
Cons: "The seats were A bit stiff but that is the only thing out of many positives."
Pros: "Not much"
Cons: "On flight from huntsville to Seattle. Return trip..seat numbers werent assigned. When I looked at seat capacity, plane looked full. Even tho I booked the flight two months ago. So we had to pay ADDITIONAL 150.00 dollars to make sure we fot seats. Also on the flight..it was soooo cold..asked for a blanket..they had none. They said they would turn down a/c"
Pros: "The United app was awesome so I could watch movies on my phone during the flight."
Cons: "My first flight was delayed and caused me to miss my next flight which forced me to have to stay over night in a hotel and take a new flight the next morning. I had to pay for all the extra costs of the hotel, taxis and food. It was very frustrating that they didn't hold the plane just a few minutes since there were a lot of passengers ( including myself) who ran to the gate."
Pros: "From beginning to end the flight and people were wonderful. I did plan ahead for delays preregistration for a lot of things and used the United app to stay inform. This first impression was truly a good one."
Cons: "No complaints"
Cons: "Had to sit on runway for over 2 hours causing me to miss connecting flight in Chicago. Then no more flights to Little Rock so had to spend the nite in airport very uncomfortable!! Kept changing gate numbers causing me to walk all over airport while having severe knee pain!! Very upsetting and painful"
Pros: "The crew was polite and very professional"
Cons: "The food was disgusting"
Pros: "On time and friendly"
Pros: "Boarding was quick and ground staff was respecrful"
Cons: "Seats are way too small and I am only 5ft 7 inches short."
Pros: "Flight attendants were excellent accommodating and helpful with crowded luggage boarding was easy. On time!"
Cons: "No food, better choices for beverages unavailable Ginger beer or milk"
Airlines flying from Idaho Falls to Caribbean have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Idaho Falls to Caribbean
Masks required on board, masks provided on flights from Idaho Falls to Caribbean
Social distancing seating
Middle seats unavailable to book on flights from Idaho Falls to Caribbean
Testing for antibodies, testing for symptoms for flights from Idaho Falls to Caribbean
Waiving of change fees. Search flexible flights from Idaho Falls to Caribbean