Daily cleaning, installation of cabin HEPA filters on flights from Illinois to Costa Rica
United Airlines and Avianca have all waived their change and cancellation fees on flights from Illinois to Costa Rica. Confirm policies on booking site.
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Costa Rica from Illinois is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Costa Rica with an airline and back to Illinois with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Costa Rica from Illinois up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Alaska is great I love theM"
Pros: "Crew was very nice."
Cons: "Consistency - nuts on way to Chicago were warm while on way back cold."
Cons: "It was a little chilly."
Cons: "Better snacks. No cost for checked first luggage"
Cons: "Nothing. I've flown on worse."
Pros: "It’s not American, United, or Delta."
Cons: "The Gogo Internet access was much worse than non-existent, causing me to pay and waste literally hours trying to get a single flight search done on [This idiotic form is broken—the search engine that starts with “Kaya”], and now I have to waste more time and effort to demand a refund from Gogo."
Pros: "Alaska is a great airline."
Cons: "Free food would be awesome."
Pros: "Good communication re: the delay, comfy seats, super friendly gate staff, great free movie selection"
Cons: "Not sitting at the gate on the plane for 2+ hours:("
Cons: "Seat back screens. More space."
Pros: "The crew did very well. The seats could have been a little more comfortable, the lumbar could have been a bit more stiff for lower back support, the arm rest up and down function did not work, and a little more space between rows and seats would have made it more comfortable."
Cons: "The seats could have been a little more comfortable, the lumbar could have been a bit more stiff for lower back support, the arm rest up and down function did not work, and a little more space between rows and seats would have made it more comfortable. The bathroom was too narrow."
Pros: "Timing-Fasrer than scheduled"
Pros: "Great! Decent."
Cons: "Delayed. Flue season folks. If your sick just don’t travel!"
Pros: "Everything went smooth and was great besides the boarding."
Cons: "Boarding seemed to take quite quite awhile, not sure what the deal was but once we were boarded they kicked it into high gear"
Cons: "Dog allowed to sit next to me. It should be ina crate or at least on the lap of the owner"
Pros: "All good"
Pros: "Time of flight is not delayed and arrival time is even ahead of the estimated time."
Cons: "We were sitting in the plane on the tarmac for 3 hours waiting to take off. The crew did a very poor job announcing what was going on."
Cons: "They did not provide sanck for 4 hr flight and they should keep a few spare head phone"
Pros: "First time on Alaska. Great experience."
Pros: "Nice movies Comfortable seats"
Cons: "Noisy air con Seat not reclining Headphone jack not working No storage space"
Pros: "crew's upbeat attitude"
Cons: "very limited drink choices"
Pros: "We especially liked the in flight movies which you could rent on a tablet like device similar in size to an iPad. Also, we appreciate airlines that still board the plane by row starting in the rear. That is the most sensible way to board a plane. Also, I had plenty of legroom while seated."
Cons: "Nothing to complain about."
Pros: "Cheap and"
Pros: "Friendly staff, comfortable seats"
Cons: "The USB charger on my seat was broken"
Pros: "I changed my seat so a family could sit together. The seat I took wasn't quite as well located as the one I gave up so the attendant was so generous giving me a free movie and wine!"
Cons: "I liked everything. No complaints"
Cons: "No actual meal given to passengers unless you paid for it"
Pros: "Excellent experience all around on all flights."
Pros: "I try to book Alaska when I can, they have good leg room for a taller person and their baggage fees are not outrageous like Spirit. You can tell the crew is not completely miserable doing their jobs and treat you like a human most of the time."
Pros: "I enjoyed it :)"
Pros: "Love the amount of space availabile for my legs!!"
Pros: "First time flying Alaskan. Out of all the US-based airlines I flew with, Alaskan was the cleanest, friendliest, and quickest."
Pros: "The flight attendants made quite a few passes through to make sure everyone had drinks."
Cons: "We were very delayed in taking off because the copilot wasn't there. Many people had connecting flights and the crew did nothing to help them get off the plane first or give any kind of reasrrances that they could make the flight."
Cons: "Customers should be made aware that animals are on the flight before boarding to safe guard against allergies."
Pros: "First off Bonnie at the boarding gate was phenomenal , She has an amazing disposition ( especially at 5:00 in the morning ) she greeted each and every customer by name and with a smile ! Our flight was delayed for 2 hours as we sat at the gate while problems were fixed . The Captain made sure he kept us informed as each problem occurred and was fixed . The rest of the flight crew remained patient and attentive , which of course kept all the customers onboard calm and patient as well . My daughter just moved to Seattle and if this is the norm for this airline I will continue to use them for my future visits ! Elizabeth"
Cons: "Can I have a refund? My flight has been delayed 3 1/2 hours and then they add another delayed flight to leave from my gate ahead of us. Wonderful."
Pros: "Efficient and comfortable"
Pros: "The plane was new but with no bells let alone whistles."
Cons: "No monitors/screens at all on plane."
Cons: "My initial flight was at 0800; I got to the gate before 0800 and was told I couldn't board the flight even though it was still at the gate and was still before the flight time. I had to pay to rebook my flight, spent over $200 in rides to and from airport, had additional parking fees and was several hours late to work. I have many family members who work in flight service so I understand that employees don't like to re-do paperwork; however, being there before the flight time and being denied cost a lot of work time and money. I have always had great experiences with Alaska so this one was quite a disappointment compared to their usual great service. :("
Pros: "Very accommodating staff"
Pros: "Boarding was fast"
Cons: "Space between the rows is narrow, I understand it has nothing to do with the flight itself."
Pros: "New equipment"
Cons: "Sparse food."
Pros: "I love the leg room on Alasks flights, and I'm always impressed by the professionalism and respect Alaska employees show to their customers."
Pros: "I am a tall woman and rarely ride in an airplane without my kneecaps brushing the seat in front of me in coach. Not sure what Alaska Airlines is doing differently, but I had knee-room to spare on my flight to Seattle!"
Cons: "Upon our arrival in Seattle, it seemed that the gate wasn't quite ready for us and we spent a restless few minutes "getting docked" for departure."
Pros: "My flight out of Chicago was delayed for about 3 hours and was no way I was going to catch my connecting flight in Seattle. I called Alaska airlines customer service and they were able to get me rescheduled on two new flights from Chicago to Fairbanks the very next day!! Excellent!!"
Pros: "I liked the seats and comfort, nice crew an allt that."
Cons: "That we were late. I wasn't their fault cause it was because of the weather, but it made me stressed and I couldn't relax."
Pros: "Nice clean plane and every other seat being open is very reassuring."
Pros: "The entertainment options are good as well as free messaging on wifi"
Cons: "The boarding was late, the take off was late (weather), then arriving in rdu was delayed because the bridge was broken. All around, I’ve had better experiences but I’ve had much worse on SW."
Pros: "FA were ok"
Cons: "No entertainment"
Pros: "The crew was amazing"
Cons: "Other travellers where rude"
Cons: "Wifi didn't work"
Cons: "More leg room and seat width. I don’t like having other passengers pressed against me."
Pros: "The crew was awesome. The entertainment was great with a huge selection of movies. The food was really good."
Cons: "Boarding was delayed while waiting for Delta agents to come and assist people off of the plane."
Cons: "Let was a typical flight. About all you can hope for is that it is on time. That makes it excellent."
Cons: "Great flight. On time and friendly staff."
Pros: "Amazing crew, on time, decent coffee, plenty of drinks"
Cons: "The drinks cart was a little slow..."
Cons: "Seating was cramped in economy, but you get what you pay for!"
Pros: "Smooth flight."
Cons: "Tight seat. Small space."
Pros: "Yravelling goes well when workers are competent and organized."
Cons: "Boarding front to back seems counterintuitive. People carrying 2 bags appear more hassled bumping through people to get to their seats further. Ack"
Cons: "Couldn't believe the flight attendant walked around with a tray of snacks and bananas. When I asked for the banana, she said, "Oh I'm sorry, those are for First Class only". Really?"
Pros: "Free messaging during flight was REALLY nice!!! Smooth flight, early arrival, good coffee, variety of drinks, entertainment system worked very well and fast."
Cons: "Seat bottom cushion was not comfortable, also I think my seat was broken as any time I leaned forward it returned to upright position. Food was good but need more snack for a long haul flight. Needed more drink offers between meals."
Cons: "At least one hour late"
Pros: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."
Pros: "Not comfortable and not helpful"
Cons: "Some rude staffs , not helpful"
Pros: "Flight was on time and arrived a little early."
Cons: "I was seated next to a very large man (6’5” he said) and had no room in my seat. Thankfully the seats in front of us were empty and the flight attendant moved him."
Cons: "Crew was grumpy and Curt. Seats still smaller than a kindergarten class, and didn't even serve water."
Pros: "Everything went smoothly - very happy"
Pros: "Delta planes are typically nice and clean"
Cons: "Flight was delayed multiple times."
Pros: "The crew at the airport was very courteous and helpful."
Cons: "No food; not even offered water; I asked a Delta employee about our seats and she was very unprofessional (mind you I'm traveling with kids and my boarding pass said that seats were to be assigned at the gate)."
Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos, please reimburse on the credit card"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Pros: "Weather kept them from being able to serve everyone but she did pass around cookies which was a really nice thought!"
Pros: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
Cons: "Seats too small ant could not watch Movies beacause the screen was defective."
Cons: "You messed up my life with your poor service."
Pros: "Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff."
Pros: "The staff really helped me out getting on standby so that I didn't have to wait for a 9 hour layover. Overall great experience and great staff."
Pros: "Had to cross terminals and the pathway was closed due to an international flight landing (poor planning on LAX part) so had to exit and reenter terminal through TSA. Flight delayed an hour then cancelled due to control panel failure. 10pm flight became 12am bus (and originally told it was 11.15pm bus which was "stuck in traffic" when google map traffic was all green). Got back to SD 4 hours after scheduled time."
Pros: "There were alot of good movies to choose from, and the food wasn't bad."
Cons: "It's always very uncomfortable to sit on a plane for a long time, but that's nobody's fault"
Pros: "On time. Good customer service. Easy route, no hassles."
Cons: "Kids yelling"
Pros: "Delayed and told die to Air Traffic Cintrol with ninproxtove means to resolve our delay. Poor customer sefvie at JFK...indifferent and lied to us."
Cons: "The flight crew and staff were all great!"
Pros: "Great service and amenities for a low cost"
Pros: "Left reasonably on time, arrived a bit early, able to find overhead storage for my roll-on, even boarding in Zone 3"
Cons: "Very tightly packed; minimal comfort for the flight."
Pros: "plane had individual movies for free with each seat!"
Pros: "Entertainment options"
Cons: "Flight was 7 hours delayed and every 2 hours of waiting they delayed the flight 2 more hours"
Pros: "Excellent service and on-time"
Cons: "Baggage charge"
Pros: "I felt the entire flight crew was there to make my trip more pleasant. The plane was new and had free video and usb outlets to charge my devices."
Cons: "Nothing, truly an excellent experience."
Pros: "The crew was nice"
Cons: "I didn't like the fact that I didn't get my luggage with me when I arrived to casablanca as I lived 4 hours away from the casablanca. I have to come back the next day to get my luggage. I was very mad about it.plus I noticed one of my luggage has been damaged so now I have to buy another one because I can t use it. It was disgusting."
Pros: "The flight crew was nice and polite. They served drinks and snacks in a timely manner while on the flight."
Cons: "Flight was scheduled to leave early, the plane arrived, but they couldn't turn the plane around fast enough. We left the gat late, then pilot said we would still be arriving half an hour early. We arrived about 45 minutes late, and that was a problem because our connecting flight was due to depart now in 15 minutes. Lightning forced the airport to shutdown, which was great, we had a chance to catch our flight, but we were stuck in the airplane, and we couldn't get to our gate until the all-clear. I know this is not Delta's fault, but they did arrive quite late on a flight that, according to them, would be early. They also never communicated to the other flight that there were several passengers catching that connection. So by the time we had ran to catch our connection they had closed the ramp. Lightning hit again, and they shutdown the airport once again, so the airplane was still at the gate for about an hour, and they did not allow the 20+ passengers to board that plane, which was right there. So frustrating. The only thing that saved it was that our new flight was the new airbus, and although it left an hour and a half later, the comfort level was phenomenal."
Pros: "Flight left on time despite the problems"
Cons: "We waited for one hour to be able to board. The system crashed so we were very lucky to arrive very early to the airport"
Pros: "Same as previous flight."
Pros: "Some entertaining choices but not all clear which ones were in my flight"
Cons: "The food I wanted had sold out by the time I ordered it"
Pros: "The quiet so I could sleep"
Cons: "Changing my seat last minute. Had to ask two women to move to get into my seat. Loading the plane first with passengers that have nothing to store above would expedite the experience for me. My seat belt disconnected from the back of the seat. The tray was broken and could not be lowered into a writing or eating position."
Pros: "The staff of Dekta were welcoming as well as helpful. The flight was professionally run and I enjoyed it."
Cons: "The auxiliary power went down before we took off. However, the flight captain assured passengers that procedures would be followed to assure our safety. We waited on the plane for 10 minutes and then took off. Thanks to staff for following safety procedures."
Cons: "The seats are very uncomfortable but other than that it was wonderful!"
Cons: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Cons: "Maybe less cold the temperature."
Pros: "The food"
Cons: "Everything ok"
Cons: "Copa check-in in Chicago was awful, and it wasn’t just for my family and me. The manger and several employees were rude and seemed clueless about what they were doing. I shouldn’t be surprised that none of our luggage arrived because of the unorganized check-in but it just added to the frustration."
Pros: "Good food (especially the Fruit platter we get when departing from Panama and the Guayaba juice that's available in all flights), very short layover, short flying time, allowed 2 checked bags plus a carry-on and a personal item."
Cons: "Web-checking still a little buggy (I'm not allowed to web checking when going to the USA, when departing from the USA and my destination address is in a different country I'm still forced to choose a US State to continue). Also Panama Tucumen Airport is awful, crowded, expensive and usually dirty."
Cons: "No earphones for hearing the movies"
Pros: "so I can't really speak on experiences of flying but this was as great and easy experience. The staff was very accommodating and understanding. I am more than willing to fly with them again!"
Cons: "Nothing, everything was great!"
Pros: "Que el avion era de 2 filas conn2 lugares"
Cons: "La comodidad.. Son muy estrechos..."
Pros: "was on time"
Cons: "terrible, waiting in one gate , then we have to go to another gate take a bus under the rain, fullof people luggage, , gave us terrible seats in the back small plane. the bathroom was not clean at all"
Pros: "The seats were comfortable, they served a free snack and also a adult beverage"
Pros: "The attention with Copa Airlines was great"
Pros: "Nothing really"
Cons: "Boarding process in Panama is very disorganized"
Pros: "Everything was great!"
Cons: "Everything was OK"
Cons: "No entertainment."
Pros: "Evrything fine!!!"
Cons: "No whell chair wait for me only this!!"
Cons: "Premium seating not a good buy."
Pros: "technology and movie/entertainment selection. plus drinks were included"
Cons: "Older plane with less room from Chicago to Panama, but other than that everything was great."
Cons: "This airline Lost my baggage and they didn’t help me"
Pros: "We actually arrived earlier than schedule. Very impressed."
Cons: "Hice el webcheck in y aun asi me pusieron de ultimo en toda línea, entiendo que habian los que se quedaron del dia anterior, pero puso estrés en mi, también salimos tarde, y mas valijas se quedaron en Chicago y en lugar de mandarlas a mi casa, tuve que viajar 3 hours al aeropuerto y recogerlas yo misma despues que me habían dicho que las mandarían."
Cons: "No air conditioning, small gates, too crowded."
Cons: "El aeropuerto internacional de Panama es sencillamente horrible y extremadamente caro y ni siquiera wifi free hay para los pasajeros que como yo tenemos que hacer escala. La señal para llamar por teléfono usando mi propia proveedor. Es un aeropuerto del siglo pasado que ya es hora COPA que tiene su centro de operaciones pongan de su parte para hacer más placentero la estadía en ese aeropuerto; aeropuertos como el CR o el de Bogotá no más sale uno del avión y hay excelente wifi que le permite a uno estar en contacto con la familia."
Pros: "The aireplane in clean. And the people ver y gently"
Cons: "Board not very organized"
Pros: "No delays on departure. Smooth boarding process"
Pros: "Planes are clean and crew is nice"
Cons: "Overall they are a poorly organized airline, they will over sell their tickets and then expect you to give yours away. Boarding was messy."
Pros: "Comfortable leg room Friendly cabin crew"
Cons: "Very limited food options, International flights have poor entertainment options, Very old seats and covers gave a very dull impression"
Pros: "One of your crew members went above and beyond to help a family that was sitting next to me. That kind if service was unexpected and a huge help to the family. We were all impressed. They were all very cordial and polite."
Pros: "Very friendly and professional service combined with good food"
Pros: "2 free checked bags, and hot sandwich and drink in coach"
Cons: "Can't think on anything"
Pros: "Food, crew."
Cons: "The plane went to land in Barranquilla but came to land too quickly and once he touched down he had to accelerate and take off again. Very uncomfortable 20 minutes circling without an announcement."
Cons: "Not enough smiling from the crew"
Cons: "Never answered the numbers I called when I got to the airport ended up having to rent with another company"
Pros: "- nice staff - food on the plane"
Cons: "Touch screen didn't work"
Pros: "Thank you for offering food, but something's without meat would have me flying copa every time!"
Cons: "Flights were delayed"
Pros: "Staffs were so kind and professional."
Pros: "The service overall is great. The airplane is comfortable. Airport in Panama has very good service. I would take Copa again."
Pros: "Same as above."
Cons: "Same as above. Even after a long layover and a change of planes, it was still the cramped seats and an old plane."
Cons: "Me dañaron una maleta y ya puse el reclamo"
Pros: "Flight, plane, and crew were great."
Cons: "MEX customs was a nightmare."
Pros: "Very communicative about things like bathrooms being closed for sanitation, turbulence etc."
Pros: "Nothing. There were no Covid-19 measures in place and no social distancing. Unsafe. Crew without masks."
Cons: "FOLLOW COVID-19 TRAVEL GUIDELINES!!!"
Pros: "The crew was great"
Cons: "The disappointing issues were with the airport process."
Pros: "The food is terrible no choices you can tell nothing is fresh they did not even have enough white wine"
Pros: "Nothing in particular"
Cons: "A more organized boarding process"
Pros: "Crew was good, food was good."
Cons: "The entertainment, I saw the Wifi stuff when I bought the ticket, but there was no internet connection there. Besides, no movies, no screen... boring."
Cons: "Be in time, over 1 hr delayed."
Pros: "Good food"
Cons: "Ground staff need tourist training"
Cons: "Terrible crew on this flight."
Pros: "The personal tv"
Cons: "Better service on taking our carry one with us"
Pros: "The large plane that I was on was great. Comfortable and a smooth ride. Movies were good. Drinks good."
Cons: "Food could be a little better."
Cons: "Over booked"
Pros: "We arrived at our destination eventually."
Cons: "Probably one of the most tedious flights of my life. Unexplained delays while sitting on the tarmac and not allowed to get up to go the bathroom because “we could be leaving any minute”. Repeated indications that we were cleared to move, and then no movement for another 15 minutes before assuring us they were cleared to move. Everything about this airline, from check-in to boarding to taxiing to deplaning to baggage claim felt like it took 60-80% longer than it had to, with no real customer service to be found. This is an airline that does nothing more than provide passengers with a way of getting from point A to point B, eventually; getting there on time, or in comfort, was clearly a luxury their airline was not positioned to deliver. First and last time flying Aeromexico, especially with Internet, Volaris, and other carriers plowing the same routes."
Cons: "Did not get the sense that check-in staff was terribly concerned about getting us checked in quickly."
Pros: "Luggage was found that was good"
Cons: "Horrible day nobody here to guide you or help you and then charge you an arm and a leg."
Pros: "Flight on time, all personal was very helpful and kind"
Cons: "No choices for breakfast and the one served on first class not so great."
Cons: "Will not travel with this airline again"
Pros: "Ease in ticketing."
Cons: "The hardest part was the long layover. I didn’t dress warmly enough, so I had to keep moving!"
Pros: "Servicio. Puntualidad."
Cons: "Todo bien"
Pros: "Food, entertainment, leg room much better than any US airline. Crew is smart and efficient."
Cons: "Your customer service center is useless. The representatives do not help, they are mean and patientless."
Pros: "I would like to have direct flight to Mexico city, it will be a plus."
Pros: "Good flight, on time, efficient boarding and crew."
Cons: "Our seats were next to emergency exit, didn't recline and the person infront reducer my space when reclined fer seat back."
Cons: "Rough Landing"
Pros: "Glad it was on time. Everything was great"
Pros: "Vuelo acorde con el horario establecido"
Cons: "Regular atención del personal en el aeropuerto"
Pros: "Amazing service, clean plane, complimentary food and drink included is a great perk. Too bad other airlines don't treat you this well! My first choice for all future flights to Mexico. Gracias AeroMexico."
Cons: "Crew standing in the back talking to each other with their backs on us"
Cons: "El vuelo es helado. Es tarde en la noche y sin mantas!"
Pros: "Close for connecting and had lots of staff to get you there on time."
Cons: "Food mediocre"
Pros: "The in flight meal was just what we needed and they got us to San Jose safe and sound. No complaints!"
Pros: "Ontime and pleasant"
Pros: "Lots of really good movie choices"
Pros: "It was a direct flight."
Cons: "The delay when departing, and the attention of the flight attendants. Also very limited kind of beverages."
Pros: "La comodidad la amabilidad de las personas."
Cons: "La comida"
Pros: "Nothing. We’re not there yet"
Cons: "Everything. AM customer service is beyond horrible and unhelpful."
Pros: "I liked the service and the food that was provided."
Cons: "My suitcase was ripped on the back"
Pros: "Good selection of movies which are controlled by the individual passengers. Comfortable seats. Served breakfast of fruit, yogurt and muffin."
Cons: "Don't like flying through Mexico City because the immigration process is very poor, i.e.long lines to get to agents . Airport is cold at night."
Cons: "My flight was changed. I received no notification. Representative did not care that about my needs. Will never fly with them again."
Pros: "5 stars to the supervisor Octavio"
Cons: "The rest of the Team do not know what customer service is"
Pros: "Flight is on time"
Cons: "Everrything was ok"
Pros: "The snack - such as it is - is certainly a step above what I get when I fly the same route on United. Also the entertainment system is much better, and free! Cabin staff are friendly and efficient. The seating is about the same as on every other airline. I was in steerage for the Mexico City - San Jose leg. A lady was seated in my window seat when I boarded, and seemed surprised when I insisted on reclaiming my seat (She had the middle seat). In contrast to Mexico City, the San Jose airport is a model of efficiency. Immigration is rapid, luggage comes out on the carousel in good time, and best of all there is a duty free shop right in the luggage claim area, so it is unnecessary to buy liquor ahead of time."
Cons: "Mexico City is a terrible airport to have to pass through. Everyone has to go through Immigration (similar to US airports in that regard) even if just in transit. However, they have few officers there, and almost half of the available booths weren't even manned. The result was chaos, with the immigration hall filled with grouchy travellers, and other travellers stuck in aircraft waiting to disembark. Expect to be stuck in Immigration for a minimum of an hour after landing; maybe plan on 1 1/2 hours just to get through Immigration and Customs. And if you are making a connection, whatever you do don't go through the sliding doors on the other side of Customs - I made that mistake once! I speak Spanish, so the following comments are not coloured by language difficulties ... Security staff are unfriendly. While there is supposed to be free wifi in the departure lounge, I couldn't figure out how to use it. A gate agent told me there wasn't any free wifi, all the time standing beside a sign that said there was. I was also singled out for a spot check of my hand luggage right in the jetway. The unfriendly lady doing that search so disarranged my stuff that I couldn't find my Kindle when I got on the plane, so was without my planned reading material."
Cons: "Everything worked well"
Pros: "Everything. Everybody very helpful"
Pros: "Un pequeño retraso a la salía de México, sin mayores inconvenientes"
Pros: "I was impressed and very happy the flight was early. I had low expectations with Aeromexico because in the past every flight I took with you was delayed or late."
Cons: "The thing I did not like is that I call Aeromexico to pay for the extra loggage tha I had before my fly and the person that I talk to told me that everything was all paid for and when I got to the airport guess what, The extra luggage was not paid so they charge a lot more than what I would have paid the first time a call."
Pros: "Great selection of movies to watch"
Cons: "The crew seemed to be in a bad mood that night. One of the flight attendants hit my elbow as he was speeding through the aisle, causing me to knock over my drink. He didn't apologize or try to help. The other one"
Pros: "the inflight movie."
Cons: "The flight was suppose to take off from Mexico City at 945 PM however nobody gave an explanation nobody knew the time or even the GATE I got to the airport at 6 PM, the flight took off at 1210 AM not only that I get on the plane and the AEROMEXICO crew had a really messed up attitude like they didnt care, I wanted to buy a gift for my wife from the magazine they had and the lady with a attitude simply said we dont have it, and I could keep going but It was a really bad experience for me."
Cons: "Smooth flight left on time and arrived on time."
Pros: "The ground crew worked really hard to get us going."
Cons: "The flight was delayed 1.5 hours."
Pros: "The size of the plane."
Cons: "Wider seats. More entertainment options other that the Limited Live Television options."
Pros: "Crew was awesome...love AA crew! Always and this time superb!"
Cons: "Leg room gets worse and worse...boarding sucked since they took our bags and we felt like it was only us that were singled out!!!"
Pros: "On time, main cabin extra was great, crew was nice, entertainment was great."
Cons: "No criticism"
Pros: "My legs were sandwiched behind the seat in front of me. I hate that kind of seat spacing."
Pros: "Comfortable seats"
Cons: "Free BBQ DINNER"
Pros: "Crew was nice, entertainment was good"
Cons: "Food was mediocre"
Pros: "The flight attendants were very friendly and the food was delicious"
Cons: "more drink choices like ginger ale"
Pros: "Once boarding, we didn’t wait long for take off."
Cons: "Being on time."
Pros: "Easy boarding, smooth flight, friendly staff."
Cons: "Small plane, kept hitting my head on overhead bins"
Pros: "This fly was ok;was yet a litle time 20 minutes late."
Cons: "Wahington to Orlando was ok.O ly 20 mi utes late."
Cons: "There was literally no entertainment for over three hour flight and our flight was delayed an hour while we were on the plane."
Pros: "Nothing. This was the worst flight I’ve ever been on."
Cons: "Pretty much everything. The flight was delayed for mechanical reasons. Then they boarded us and we sat for 3 hours on the tarmac because one of the air conditioning packs was broken. When we finally arrived, I found out my bag was lost. The worst flight of my life."
Cons: "To tell you beforehand that 35J, the seat I chose, is smaller than the rest of seats in Economy"
Cons: "My luggage was delayed. I received it the day after"
Pros: "The agent at checkin was so kind, nice, professional and superb...I will always fly American Airlines....you have the best checkin agents, best gate agents (super funny yet professional) and also the flight crew was absolutely amazing!"
Cons: "baggage claim in Costa Rica is terrible service...but that is the airports fault since this happens with other airlines.....something has to0 change!!!!"
Pros: "4 flights and all of them in middle uncomfortable seats. I requested aisle seats many times and counter agents were unhelpful and rude."
Cons: "Better seat options and more comfortable seats"
Cons: "They didn’t turn on the AC. Terrible service"
Pros: "The crew was very nice and friendly"
Cons: "There was a technical difficulty with the plane, which made a short delay in our flight."
Pros: "0ntime quick boarding"
Cons: "cost to check baggage"
Pros: "Friendly crews"
Pros: "The flagship first seats in American Airlines are among the best in class given that I only flew from Miami to JFK. Fully flat beds and ample room."
Cons: "Very limited food options."
Pros: "Flight cancelled after multiple delays. Huge line with single agent to rebook everyone"
Pros: "Not a challenging process from beginning to end."
Cons: "There was a flight delay. That would have caused me to miss my connection. The airline switched me to another airline and did not notify me. Caused me to run all over the airport and waste extra 4 hours in waiting."
Pros: "On time departure, this flight tends to get delayed, not this time. Good service and pleasant flight."
Cons: "I prefer personal entertainment systems."
Pros: "Fast flight that included an afternoon snack, that was a nice surprise. Tight seats and no entertainment, which is to be expected for such as short flight. Got to our destination about 25 minutes early!"
Pros: "Although boarding took a very long time because the flight was full, the flight was smooth. The touchdown was awesome."
Cons: "I can't comment on food. I didn't get any."
Pros: "For me, a flight is “excellent” anymore if it’s on time and no one gets booted off the plane. Both flights were early!"
Cons: "Didn’t look he the free snacks."
Pros: "everything but the cabin temperature. it was very hot and uncomfortable."
Cons: "Too warm in the cabin."
Pros: "Can’t say anything good"
Cons: "When boarding crew was rude because carry on did not fit the overhead compartment. No options to choose from for entertainment. Flight was delayed almost an hour while sitting in plane. Food options almost nonexistent"
Cons: "The fact that luckily we checked the night before and had to drive to philly to catch flight"
Pros: "I needed special assistance due to limit of mobility and I have been refused assistance twice"
Cons: "On the top of that my luggage was damaged"
Pros: "Efficient and on time! Courteous and professional travel assistants. Nice job. Nice new planes too!"
Cons: "Traveling as family of 5 - booked tickets two months ahead and we did not sit together despite me selecting seats when I booked. They were cheap seats so I can’t complain too much but felt that could have been accomplished given the advance booking."
Cons: "The changed of flight from.BA To American airlines."
Pros: "Delays, delays, delays. An initial delay of 1.5 hours due to a switched plane. Then they needed mechanics to check out a bird hit to the plane. That took another 3 hours to happen. And they boarded us first, then found the issue, deplaned us, had a gate switch and then the wait. Very frustrating! Once on board, everything went smoothly as it typically does."
Cons: "The long delay"
Cons: "How a flight attendant was berating a passenger to help her with his bag. She was extremely rude to him and It set the tone for the rest of the flight."
Pros: "efficiency of terminal and flight changes at Dallas-Fort-Worth excellent. valet service and complimentary checked standard carry-on bag."
Cons: "Didn't know about close connections and terminal changes until printing boarding passes. Snack offerings are minimal one almost all airlines for regular fares. a tiny wafer cookie or about 5 mini-pretzels are not very impressive. I wold much prefer peanuts to pretzels--an option would be good. The gate of outgoing flight to Bloomington kept changing on phone m messaging shortly before takeoff , about 6 gate changes in 10 minutes. Confusing!"
Pros: "The crew was very friendly and accommodating. The food as usual just snack type food for purchase as expected. The entertainment system malfunctioned and we could not watch the movie they offered. However one flight attendant was very nice and gave my kids special cookies. Nice touch!"
Pros: "Boarding was efficient"
Cons: "There was NO ROOM for my legs when the man in front of me reclined his seat. I could not work on my laptop because it was such a ridiculously tight fit. I am 5'9" tall, and i have never been so cramped on an airplane."
Pros: "787 is one of the new planes; beautiful, clean, comfortable. Layout of business class looks efficient yet comfortable. Unlike the complicated layout in BAs business class. Stewards were polite, efficient and low key. Perfect! The pain was not very full so we were able to book the larger seats in the front of economy. I had thought this was the premium economy section but t was not marked as such."
Cons: "I flew economy where food is rarely any good at all. The options was bread & butter pudding or a cheese omelet. However, I noticed a number of passengers (me included) sent it back. I had the cheese and crackers. The least offensive option."
Pros: "Mostly everyrhing"
Cons: "Food was so so"
Pros: "I haven't flown AA in a while, I was impressed with the entertainment and food!!! They had a variety of movies. Also, the food was simply but delicious! Cheese and fruit!"
Pros: "the clerk at the boarding desk was kind"
Pros: "On time"
Cons: "Very cold on board"
Pros: "Getting to my seat was overall the best experience. Out side of the finally walking onto the plane and sitting down, over an hour late, it was less than mediocre."
Cons: "If the plane was on time and didn't run an hour and 20 Ish minutes late, it would have been fine, except for the blinking over head reading light that would flash in my face every 20/30 seconds that could not be turned off being due to, as the flight attendant said, "they all do that"."
Pros: "The staff were amazing. Very accommodating and with great dispositions. Boarding was easy."
Cons: "For an international flight the seats were extremely tiny and the plane itself only had a few tv screens posted in the middle of the plane so everyone had to watch the same thing."
Pros: "Checkin was fast. Crew is always pleasant."
Cons: "Seats are uncomfortable. I chose to upgrade my seat and was charged but i couldnt see any difference between my seat and anyone elses. I dont understand how it works. Then I was refunded the upgrade amount..."
Pros: "For what airlines fees this high, meals should be included....meals that are offered are redicous priced."
Airlines flying from Illinois to Costa Rica have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Illinois to Costa Rica
Masks required on board, masks provided on flights from Illinois to Costa Rica
Social distancing seating
Middle seats unavailable to book on flights from Illinois to Costa Rica
Testing for antibodies, testing for symptoms for flights from Illinois to Costa Rica
Waiving of change fees. Search flexible flights from Illinois to Costa Rica