It was just a short flight. The crew was nice. No major issue.
It was good overall. What I liked most was the restrooms. Compared to other airlines, the restrooms seem larger and look clean. The seats also look clean. The attendants are nice, except one time during the flight. I was sitting on aisle and a man sitting window. He asked an attendant for a snack. She told him to go ahead and get some snack from the section with food storage (I am not sure how it is called). So, I had to get up to let him get out from his seat. Why she did not bring him some snacks so that I would not have to move, I do not know... I was kind of surprised how inconsiderate the attendant was.
Horrible like always, flight was supposed to be at 11:40am, we ended up getting a different airplane at 3:25pm.
I fell asleep, and the crew kindly left some snacks for me
It's a domestic flight, but still the JAL quality shone through. The crew were polite and helpful and even prepared little gifts / souvenirs for the children on the flight, and everyone got a simple drink. The free wifi for entertainment on the personal device was also a great boon, and the shows surprisingly decent. Would recommend.
Allow gold card holders (Group 1) to board with their guest like other One World carriers do
Seats in "Premium Economy" were noticeably more comfortable than those in "Economy" and worth the price. My only reservation is that the foot rest did not go higher up. If it did, it would have made the seat much more comfortable.
The plane was dirty, there was trash in the seat pocket in front of me.
Particularly meals were great. Service’s were excellent as usual. .
Attentive crew, great service with regular rounds of drinks and trash collecting. Only complaint is the food, which was mediocre.
Cabin Crew was excellent. They took care of everything requested. Flight was good
The ROOM was great. We would love to have it on all of our flights. LOL
Flight was good and comfortable, even for long haul economy. No complaints.
Everything was good may improve some alcohol drinks and amenities during fly
Wonderfully pleasant experience. Good meal and beverage selections. Professional air staff.
Wonderful. I love ANA airlines. It's the best so far. My first pick when I travel now.
Loved that leg room was great for economy, and food was definitely better than other American airlines, great selection of movies. My mom is happy.
I have never been a big fan of airplane meals
Seat was roomy enough . The Asian selection for a meal was good . The tortellini was not very good. Service was excellent. O
The airline sent a a very nice flight attendant to pick us up at the Chicago airport and walked us to the gate because the earlier flight was delayed. Then we didn't miss the flight. The customer service was amazing and outstanding! We appreciate the staff members so much!