Find cheap flights from Illinois to Japan

Find cheap flights from Illinois to Japan

Round-trip
Economy
Boston (BOS)
Japan
Wed 3/3
Wed 3/10
Any month
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Good to know

Low season

April Best time to beat the crowds with an average 5% drop in price.

High season

December Most popular time to fly with an average 12% increase in price.

Average price round-trip

$950 (avg. price over the last 2 weeks)

Good deal round-trip

$462 or less

Good deal one-way

$210 or less

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Top 5 airlines serving from Illinois to Japan

Scores according to KAYAK customer reviews

8.6
ANA
Overall score based on 4,640 reviews
8.8
Boarding
8.5
Comfort
9.0
Crew
8.4
Entertainment
8.3
Food
Airline reviews

Pros: "Yes"
Cons: "Nothing."

Pros: "Great service!"
Cons: "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."

Cons: "Excellent"

Pros: "Great experience all together"

Pros: "I enjoyed the selection of food and how it was mostly Japanese style. And the drink selection is very good."
Cons: "It is a problem of flying economy, but our seat space was a little tight. I would have enjoyed a broader selection of movies as well."

Pros: "Crew was nice"
Cons: "Food"

Pros: "Crew was excellent, great Japanese culture on display, overall travel seemed much more relaxed and peaceful compared to the typical US airlines."
Cons: "More western food options, better selection of tv shows for entertainment"

Pros: "The crew was fantastic and the food was very nice."
Cons: "It really would have been nice to have a vegetarian option!"

Pros: "empty flight, foods tasted good."
Cons: "The seat was uncomfortable. Entertainment choices were limited."

Pros: "Food is the best of any airline service"

Pros: "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"

Pros: "Crew were very hospitable"

Pros: "Empty seats"
Cons: "Only snack No entertainment No chargers"

Pros: "Enough legroom/more than what you’d find on your standard 4-5 hour flights. The stewardesses were great! They attended to every need with a smile. They did a great job of making sure everyone was comfortable."
Cons: "They need some vegetarian options for meals."

Pros: "Food and entertainment has to be better."
Cons: "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."

Pros: "The flight attendants were so nice and the food was really good."

Pros: "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."

Pros: "The seat I selected was the first row of regular economy. It had extra legroom and received excellent attention by the staff for drinks. The arline served 3 meals and snacks on the flight. I felt like I was eating the entire trip. :)"
Cons: "The seats were quite narrow. Most of the rows behind had armrests that were able to raise and lower, but due to my seat selection, my row had the stow-away monitors in the armrests. The seats also didn't technically recline. The lower seat cushion merely moved forward, emulating a recline, but the seatback didn't actually move. It was not quite comfortable."

Pros: "I liked the way the pilot talked to us and let us know what was going on and still got us there on time even though our departure was slightly delayed."
Cons: "There had to be something better than pretzels."

Pros: "The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful."
Cons: "We left late."

Pros: "It was fast and the crew got right to it as far as take off and getting home."

Cons: "Small plane. No cabin space for carry ons."

Pros: "Excellent"
Cons: "N/a"

Pros: "The most impressive is consistenty great service from check in, in the air and online costumer service.. they are very pleasant , humble and genuine, always trying giving what you need."

Pros: "Good service"

Pros: "Great legroom, intuitive design down to the details, amazing crew. What a showcase of what Japan has to offer"

Pros: "Overall excellent"

Pros: "short flight ready to get home"
Cons: "n/a"

Pros: "more new movies will be better"

Pros: "Excellent, polite service, very comfortable seats."

Pros: "The flight is on time... the food is good... the service is excellent.... the seat is comfortable.... the ludgage regulation is satisfying can bring 2 pcs @ 23kg..."
Cons: "The entertaiment film needs more variety..."

Pros: "Bigger plane..or more room between seats.. Great service. Next time will try to go both ways in ANA"

Pros: "Very comfortable plane and excellent service."

Cons: "Good food, clean toilet rooms. Good seating space with foot rest.goo"

Pros: "My flight was really comfortable, thanks"
Cons: "The thing I didn't like it was when I was in Tokyo I stayed overnight I didn't know what I expected for first timer like me I wish they give me some kind of a voucher food, nothing big but I really like in Tokyo though thanks"

Cons: "The flight was delayed 9 hours! I had to make other arraignments so I wouldn't miss my conference. I lost money because of the great delayed."

Pros: "Flight from Chicago had lots of leg room, Attendants are great!"
Cons: "Maybe come around more often with water/drinks and offer more movies and food choices."

Pros: "Food legroom service friendliness"
Cons: "Could not view flight info on map"

Pros: "Love the service provided by the flight crews. The landing was smooth and quick."
Cons: "Flight was delayed and the crew announced the same thing about it twice."

Pros: "The work ethic and sweetness of the stewardess , aways happy and work together well. Very detail in saftey and checked everything. Very good in caring for all in flight"
Cons: "Great food. Really good , gave menu to choose from. , other airlines will say chicken or beef and you pic ..... Great price on my ticket. Most my flights are 1200. Got my ticket for 862. I very happy"

Pros: "Great service and good food"
Cons: "Nothing felt like they were glad to have me onboard."

Pros: "staff was very nice and helpful"
Cons: "movies were not sp good"

Cons: "Headset wasn't working propperly."

Pros: "Staff pleasant"
Cons: "Entertainment could be improved"

Pros: "The flight crew were very pleasant. The food was excellent. There we nice options for movies."

Pros: "The food was amazing - they had no right to make food that good. I really was blown away."
Cons: "The seat was small & painful. There were metal boxes on the floor where my feet should have gone, so I had to contort my body to fit, even though I was in economy plus."

Pros: "Nice flight"

Pros: "short flight....."
Cons: "It was 30 mins late departing..........after a 17 hour flight and 4 hour lay over, I was not in the mood for a 30 min delay home on a 45 min flight."

Pros: "Food was good."
Cons: "I was given the impression that i was flying on ANA planes when I booked the ticket. After I paid, I noticed that the planes with ANA flight numbers were actually United airline planes. The 11-12 hours traveling from Chicago was on an OLD plane that had TV screens way up high. Most unpleasant flight."

Pros: "Food"
Cons: "Seats"

Pros: "Crew, food, entertainment"

Cons: "More movies to choose from. Food."

Cons: "Ok"

Pros: "The crew was exceptional! They were very friendly and helpful. The food was much better than I expected. The overall experience was great!"

Pros: "Seats are comfy"
Cons: "Food is the worst out of many other airlines"

Pros: "The crew was friendly and the food was excellent."
Cons: "Cannot think of anything"

Cons: "More leg room"

Pros: "The quality of the ground handling is very good and the attitude is friendly! Handling things quickly"
Cons: "Children's meals can be changed a little more, then the amount is a little less!"

Cons: "Airline on strike. So no flight"

Cons: "It was lovely to have a meal but there was no beverage service. Not even water. It may have been because of the strike."

Cons: "A better selection of movies and a bit more legroom."

Pros: "Awesome crew and great service"

Pros: "Crew was super nice . Food from Chicago to Taipei was not good but from Taipei to Osaka delicious. Not enough room for man like me 6'2" in Boeing 777 better in 787 ."
Cons: "Look above"

Pros: "Great friendly flight attendants."
Cons: "Nothing I can think of."

Pros: "The premium economy seat was pretty comfortable, and much better than those I have experienced in economy on other airlines, the food was really very good, the plane was very clean, the crew very professional, take off and arrival were both on time."
Cons: "No complaints."

Pros: "I like everything five stars rating."

Pros: "Never heard of Eva air, highly recommend. The plane itself was very comfortable, many amenities provided. Staff was very friendly and helpful."

Pros: "Economy very comfortable. Flight attendants gracious and accomodating. Lots of entertainment options. I dreaded this long flight but it could not have been more pleasant. Even the food was good! We were offered drinks about once an hour which I really appreciate."

Pros: "Leg space was adequate---not cramped. Friendly crew members."
Cons: "Would have liked more choices for movies/TV."

Pros: "Courteous crew ever, food was good, service was excellent. On time departure."

Pros: "The 1st class treatment by the flight attendants. And the excellent meals served."

Pros: "Very friendly and attentive flight attendants, they made the 12.5 hour flight very enjoyable. Good selection of in flight movies as well."

Pros: "More entertainment selections like movies and music. Food is great too. Best of all is the free day tour for long layover in Taiwan"
Cons: "Smaller leg room, rest room and space where people can stretch compared to asiana and Cathay"

Pros: "On time, great crew"

Pros: "Comfortable seats in economy, pretty decent entertainment, our flight from Chixago landed in Taipei at 4am. Getting through immigration and customs a breeze."
Cons: "Made us check our hand luggage in even though it fit in sizer because it was 3 lbs too heavy. Food and wine mediocre in economy. Not enough liquid served on cabin staff pass through or at dinner. Had to keep asking."

Pros: "Newer interior and entertainment as it appeared."
Cons: "Service not as attentative compare to other airlines."

Pros: "I liked their services the most. All staff and crew were very courteous."

Pros: "Eveyone was syper friendly and the food was decent. They were very good about allowing me to change seats to an open seat once the doors were closed."
Cons: "The selection of movies to watch was not ver good. They had a few (10-15) choices for a few genre but over all there were obly 1 or 2 decent movies per genre."

Pros: "Lots of helpful staff who spoke English."

Pros: "Well trained crew. very attentive and polite. Comfortable seats and I find the Airline food is very good and fresh. The cost of the flight was very reasonable, compared to the other airlines. EVA Flight attendants are gorgeous and carry out their tasks very professionally and with a smile to all."
Cons: "Only issue was that I felt the entertainment needed to be more updated and with more selections within each category. Still I found the entertainment was okay and appreciated on such a long flight"

Pros: "The food and the service was excellent. Nice screens on all the seats with good movie, tv, and music selections. For a 16 hour flight I’d say it was a great experience."

Pros: "Got upgraded to premium economy. The convenience pack they give you was very nice. Cabin crew was great!"
Cons: "The food did not agree with me but that was the only bad thing."

Pros: "The crew was gracious and didn't bother my sleep to eat."
Cons: "The seats were hard and oddly shaped such that my legs and feet felt numb after a while. Not the way I want to spend 15h."

Cons: "They need to pass more water..very dehydrated. Other airlines is Cathay Pacific and Korean air are always passing water..not 3 ounce cups.. ridiculous."

Pros: "Nice facility and good food"
Cons: "Some crew members seemed tired and did everything minimally"

Pros: "The food is very good and love that HelloKitty theme. Also extra checked baggage without fee is great. Space is better than most. Got to earn miles for my United program is a bonus. The arrival time in the morning is very helpful in getting an extra day."

Pros: "Boarding is systematic. The zone parking and constant reminders that it is not boarding time yet alert and reminds passengers to follow directions for an efficient boarding. Love the hello kitty atmosphere on flight ORD to TPE."
Cons: "The green uniform. It reminds me of USA soldiers uniform. Stewardess does a nice job, but they should smile more, especially in a long flight."

Pros: "People very friendly and the flights were on time"

Pros: "I like the food. And also the great crew! very nice and always smiling."

Pros: "Food and smooth boarding"
Cons: "Entertainment - movies and shows were lacking"

Pros: "Legroom i believe is better than other economy seats. Boarding and disembarkation was fast and orderly. Staff were very helpful. Restrooms were kept clean during the long flight."
Cons: "Few movie/TV selections"

Pros: "I took EVA flight 55 from Chicago O'Hare to Taipei Taoyuan airport. Everything went smoothly, from the check-in where the check-in and baggage staff informed me that one of my check-in bags was a little over weight and gave me a chance to repack the bag so I did not need to pay. Security lines for the red-eye flight time were not long, and once I arrived at the gate, EVA's boarding crew moved passengers along quickly. Flight attendants were very professional and courteous. Landing and baggage claim went well. No complaints at all! I would recommend this flight to anyone wanting direct service from Chicago to Taipei."

Pros: "After having flown numerous airlines to Asian countries over the years, we are extremely happy to have found EVA Airlines. After flying EVA the last 5 round trips we are happy to say they are the #1 airline of choice. Actually, we will fly no other than EVA as they have the cleanest planes and the best of service from the check-in counter, thru the security and flight staff, all are the best and most devoted to assist you in any way needed along your trip. Professionalism and cleanliness matched only by their devotion to be the best"
Cons: "There is nothing to dislike about the airline or employees"

Pros: "Plus points: Boarding slightly late but OK once it got going. They seemed to have a reasonable drinks selection on board. Cute safety videos."
Cons: "Once boarded some people move around and "re-allocate" their seat. Some recline seats during the meal service and staff are reluctant to tell them off depending on their age. Food unimaginative. A321 narrow-body - only one movie on main screen (inaudible but with Chinese-only subtitles) and no seat-back TV on a 3-hour flight. Overall not so good but another flight I took, widebody (A330) service, has seat-back TV and so is more tolerable."

Pros: "I like the staff."
Cons: "With my 5 year old daughter, the seats were uncomfortable since we could not lift the arm chair up for her to rest on my lap."

Pros: "Truly nothing I didn't like... amazingly courteous the flight attendants flight was amazing!"

Cons: "No employees to check me in so I missed flight. Checked in on app 20 hours prior but was unchecked in 1 hour before flight."

Cons: "My tv was broken, so the charger didn't work. For a 14 hour that was awful."

Pros: "I don't have kids, other people do. The attendants give each child a play package to keep them busy and bring out their food early to keep them from making a fuss. There's more than enough to keep adults busy; movies, games, shows, food"
Cons: "Other than taking a flight that was way too long for my legs nothing. It's a great airline."

Pros: "Nothing. I was sold a ticket for 709 dollars and wasn’t told I couldn’t get on until showing up to the gate. Therefore I had to spend 1000 more dollars to book another ticket because budget air wouldn’t change or refund the flight."
Cons: "Not selling a ticket with a layover where someone with a US passport cannot travel through at the moment. Be more forthcoming."

Cons: "I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket."

Pros: "The boarding process was easy"
Cons: "Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off."

Pros: "Movies"
Cons: "Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one."

Pros: "Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat."
Cons: "Crew was not particularly friendly....almost downright rude at times"

Cons: "Only two options for dinner is very few options."

Pros: "The inflight entertainment was great and helped to pass the time. The food was good for airline food."
Cons: "The flight staff was just okay - they could have been friendlier. The seat cushions seemed old - they were comfortable enough for sitting but not comfortable to sleep."

Pros: "Everything was just dandy!"

Pros: "Best food I've ever had on an airline! Great flight. Not too full."
Cons: "Arm rests didn't lift all the way up on the plane."

Cons: "Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip."

Pros: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."

Cons: "Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person."

Cons: "When I purchased the ticket I did not know that I have to pay for my bag. It would have been nice to know about this in advance"

Cons: "Food is bad"

Cons: "The crew responsible for boarding did not provide timely information (especially on who boarding order) and "made up" for this lack of communication by yelling and screaming at passengers as if they were cattle."

Pros: "crew are well trained"
Cons: "chicken dinner was not tasty at all"

Pros: "Boarding was smooth"
Cons: "The aircraft was horrible No space at all even after paying for a better seat"

Cons: "I’m a small person & your seating is cramped & uncomfortable!"

Pros: "The entire process from boarding in Chicago until arrival in Athens was very smooth."

Cons: "My special meal wasn’t available."

Cons: "Almost missed my third plane, too."

Cons: "Very little space- I thought I was in economy plus having paid extra for seat reservation. When person infrint put seat back it was very difficult to view screen"

Pros: "Captain kept us informed regarding takeoff"
Cons: "Sitting too long"

Pros: "Crew was nice."
Cons: "Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food."

Pros: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."

Pros: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Cons: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."

Pros: "very professional crew, clean cabin, interesting choice of documentaries"
Cons: "it would have been nice to see a hostess walk through with water every hour, of so why is there no world news in your tv selection?"

Pros: "Not very much. At least the staff was friendly."
Cons: "It seems like they always sit me next to the bathrooms. If I'm paying that much for a flight, I don't really appreciate having hordes of people lined up for the bathroom, bumping me constantly. I also don't very much like the door constantly opening and closing, due to noise and the obvious smell. Furthermore, I sat next to a family with 2 screaming babies. Overall, 8 hours of agony. Not a good experience at all."

Pros: "Food, staff, service"
Cons: "No leg room"

Pros: "Loved the cute attendant we had on flight :)"
Cons: "Old TV screen and remote"

Cons: "There was a supposed difficulty with my entry in Europe when I tried to Check into Chicago. I thought that I had to cancel my flight. Swiss air representatives had to do much consultation, which took nearly an hour, while I was standing there the whole time. At the end, I was thanked for my patience and told all should be well and not even given a small upgrade for the distress this caused me. Traveling is disagreeable in general now, and personally, even moreso after this episode."

Pros: "On time, efficient, good service, professional"

Cons: "They lost my bag and after 24 hours, still no word on whether it's been located."

Pros: "Very prompt and courteus"
Cons: "Baggage missing for three days. Communication poor."

Pros: "Crew was great! Boarded quickly! Alot of movies to watch!"

Pros: "Polite crew"
Cons: "The service and food was excellent. There is no question about dislike"

Pros: "Very friendly staff, a wide variety of entertainment options."
Cons: "I'm a pretty small person (5'4 and 110 pounds) and it was very hard for me to get comfortable. Not that you'd expect much out of an economy class seat."

Cons: "Not. Lot of room for legs. Slection of movies very poor. Very old movies mostly"

Pros: "Schedule"
Cons: "Aircraft old"

Pros: "Flight attendants were perfect, sincere, and friendly. Great selection of free movies."
Cons: "I could not open my laptop and do any work once the person in front of me put their seat back. Big time bummer."

Pros: "Good entertainment"
Cons: "Couldn't control the airflow at your seat."

Cons: "My flight attendant was rude and condescending the entire flight. I don't appreciated being treated like a moron for asking someone to repeat a question."

Pros: "crew"
Cons: "seat size and comfort. Had metal nox take good part of my footroom. small aisle. Food lousy."

Pros: "First time flying with swiss air, loved everything about this airline!!"
Cons: "Professionalism, outstanding service, no problems, no stress, no issues, flawless!!!!!"

Pros: "Our attendant was very nice with a great attitude."
Cons: "Luggage line in Zurich at airplane"

Pros: "Very good. Good entertainment options."

Pros: "same"
Cons: "same"

Pros: "Everything else."
Cons: "The selection of movies was not impressive"

Pros: "I like"
Cons: "Good"

Cons: "I like Swiss airline"

Pros: "The flight went very smooth including boarding, transferring at Istanbul. The infotainment system was helpful in a way that you could see the real time camera feed of the ground and runway."
Cons: "Fewer passengers on board. I know it’s about profits and financial feasibility, however listening to a prerecorded message about 1.5 social distancing while being boarded 20 cm from 2 passengers undermines the whole thing, isn’t it?"

Pros: "amazing"
Cons: "nothing"

Cons: "No coffee no tea. Disgusting."

Cons: "Foddd no gud"

Pros: "safe and pleasant Thank you"

Pros: "Convenience"

Cons: "I bought the ticket thru kayak and they were no help when weather screwed up connections. Never buy that way again. I will only buy direct from the airlines. Kayak cost me $690. Thanks Mark"

Pros: "The first trip from Chicago to Istanbul they given us the first chair with bed for baby But the next trip they not"

Pros: "Great new airport. Friendly staff. Traveled with them before and will again. Great rate and 2 bags!"

Pros: "Everything."
Cons: "Nothing."

Pros: "Everything with the airline was just fine. I’m overall very happy with the flight."
Cons: "The only thing that really made the flight not so pleasant were the really bad smelling passengers on board. People, please, take a shower before boarding on a passenger flight."

Cons: "Nice and smooth journey"

Pros: "Nothing."
Cons: "This was the worst airline I have flown with. I booked my tickets last minute, it was for me and my 4 month old son. I had 3 suitcases a stroller and 2 carryons. I had paid for the suitcases, but because I was traveling alone I went there with my husband and he politely asked if they could please take the carryons on the plane because she can’t carry everything by herself. The manager came out and said that we have to pay. I said I already paid extra for my suitcases please help us because my wife is carrying our son, the diaper bag and 2 carryons. He was rude stating that we have to pay each carryon. We didn’t have the extra money and my wife took everything with her. If that’s how Turkish Airline treats their customers, they shouldn’t be operating. It was the last time I use this airline. No dignity or humanity, it’s all only about the money. And when I took the stroller with my son. They made me package the stroller by myself looking that I had my son on me crying and when I asked for help they said that they can’t help me... unbelievable... they see me with 2 carryons a stroller and a baby and they can’t help me."

Pros: "The staff is very accommodating and the meals served on board were good."

Cons: "Boarding was delaeyd 5 hour's ,Very very bag experience, the trailer baby and car seat i waited more than an hour, together with more people, were not found"

Pros: "Everything"

Cons: "Boarding took a longer time than normal"

Pros: "They take great care of their customers"

Cons: "Hi, Your company lost one of my check-in bags. I am in Bucharest now, still waiting for my bag. Nobody knows where my bag is. Please, help find it! Under Doinita M Toranzo's name, big red bag! under Thank you!"

Cons: "I am still in Chicago - waiting on airline decision if I can have my emotional support puppy with me - had to change flight and for change pay $650 - and cen can not cancel and get my money back - whole think is a horrible experience - and still waiting on their Thais decision"

Pros: "On title"

Pros: "2nd time with Turkish Airlines; no concerns. Everything handled timely and professionally."

Cons: "Very limited selection of movies."

Pros: "every think"

Pros: "Nothing"
Cons: "Nothing"

Pros: "Good personal movie choices"
Cons: "Taking a bus to plane"

Pros: "The meals, items to make the trip relaxing like a toothbrush and slippers."
Cons: "That I accidentally left my sweatshirt :("

Pros: "I liked nothing about my flight."
Cons: "It was extremely hot on a 10-hour flight. Crew was not friendly, almost rude. Seat space was VERY tight."

Cons: "Mi sa furat din bagajj !!!!!!!!"

Pros: "Food and movie selections."
Cons: "More options on TV seroes"

Pros: "Comfort"
Cons: "They lost one of our bags."

Pros: "Although flight left a little late, it arrived ahead of schedule. Planes have been upgraded with better entertainment and are more comfortable."
Cons: "Online checkin was challenging since I had to find out my Istanbul address. Also, first 2-3 hours of flight were very rough & we didn't get any water (very important for long flights) until we had been on the plane for 3 hours."

Pros: "Crew service was amazing. 2 meals on the long trip, 1 meal on the short flight. Very satisfied"

Pros: "Food was great. Crew was awesome. Quick boarding."
Cons: "It was very hot on the plane for the majority of the flight."

Pros: "crew was very very nice!"
Cons: "not enough leg room"

Pros: "The steward went out of his way to accommodate my special dietary request"

Pros: "There was a lot to choose entertainment wise."
Cons: "We had a child behind us who would not stop screaming and playing with the tray table. One of the crew members gave me a hard time for having my purse out for 1 minute while I was taking my prenatal vitamin even though we were sitting on the runway for over an hour at this point and the man in front of me had his chair fully reclined so I wasn't able to get to it under my seat.. Even though as she said, we were about to take off, but she didn't say anything to the man in front of me. This was my second time flying with them and the first experience was much better."

Pros: "Crew were excellent making everyone comfortable in a long flight."
Cons: "Nothing arrived on time even though it departed late"

Pros: "That was good every thing, thank you."
Cons: "Nathing wrong."

Pros: "Food was good, airplane was newer than expected (nearly brand new, from the look) and the movie selection was excellent - and it was all free."
Cons: "More legroom would be nice. Boarding was a bit delayed for no visible reason."

Pros: "* Two suitcases * Vegetarian-Indian food was amazing! * You get a little pack with socks, slippers, tooth brush, eye cover. It is great!"
Cons: "Not enough leg room. When pushing the chair back, the cushion moves forward. Not the best for 6 feet and up people"

Pros: "Everything was perfect"

Pros: "Thats awesome"
Cons: "All personel it was good."

Pros: "First of all, the food is fantastic is you are not a meat and potatos (or big mac) kind of person. My original flight left late due to a hold up in security in Chicago. Turkish Air was very responsive and easy to work with when I missed my connector in Istanbul. Friendly crew. Clean jet. Will definitely use them agian."
Cons: "Nothing"

Cons: "The seat was hard for a long trip"

Pros: "I have traveled a lot during my life. The flight crew on this flight was the best I have ever seen."

Pros: "The food, the crew, the beverages, the entertainment and the level of cleanliness were all excellent. On time departure on both segments."
Cons: "The Boeing 777 had the new, smaller seats. No control of overhead airflow among other things. Wish they still had the old Airbus A330's and 340''s."

Pros: "Not much"

Pros: "Nothing whatsoever."
Cons: "Worst customer expireince ever. I was making a short trip to visit my very sick mother. Turkish Airline changed my connection time without notifying me such that I had 5 min left for my cooection in stambul. They gave me no other option and blamed this on Kayak and kayak blamed it on the Airline leaving me with no options. I had to stay in Birlin at my own expense. Complaint filed with Turkish airline resulted in nothing. I made several calls for update and only repose I got was we will send an email to the complaint dept. and you will here in 24 hours. This has been going on for over 5 days with no contect, update or resolution. Once back in the US, I plane to file a formal complaint with FAA and more. DO NOT take this airline. They are worst airline I have ever used and will never use it again."

Pros: "I liked everything, from check in to the end of my trip!"
Cons: "Nothing to dislike!"

Cons: "I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!"

Pros: "Yes"
Cons: "Best airline"

Cons: "Breakfast/snack is very bad, but no airline provides anything decent."

Pros: "Everything very excellent"

Pros: "Absolutely nothing."
Cons: "Absolutely everything."

Pros: "The best."

Pros: "Crew were amazing not stingy with the drinks. Boarding was easy and smooth"
Cons: "Would prefer flying with partner United though. Think they offered a better service on board"

Cons: "All went well!"

Pros: "My luggage never arrived in Munich"

Pros: "The process went just as it should. Everything was on time, orderly, pleasant and successful. I was able to get to my transfer on time, feeling good and ready for the next leg of the journey."

Pros: "Fly is Ok"
Cons: "Fly is Ok"

Cons: "small plane"

Pros: "there is a big amount of space between the rows making sitting very comfortable"
Cons: "lack of ventilation above the heads"

Cons: "Media screens were very unresponsive and we never did find music"

Pros: "Very satisfied"

Cons: "Flew to Grand Rapids turned around to Chicago and then flew back to Grand Rapids"

Pros: "Was a very smooth trip."
Cons: "The seat rows were so crammed together, you could hardly get out of your row."

Cons: "All flights cancelled. Stuck overnight."

Cons: "boarding was late and slow, arrival at Frankfurt late"

Cons: "too cramped to get out of row to the isle."

Cons: "The food was terrible. I couldn't eat it, and I can eat almost anything. Sorry! Everything else was good. The staff were amazing. I will fly with Lufthansa again. Thank you."

Pros: "Very stable aircraft with attentive staff"

Pros: "Great entertaining system"

Pros: "I am 6’3”. But I am also cheap. So I like being able to fit in an economy seat with more room than other airlines. Believe me, an inch or two makes all the difference."

Pros: "Toilet facilities"
Cons: "See above"

Pros: "Everything was smooth"

Cons: "Sits are extremy tight"

Pros: "Movie selection, food, drinks"
Cons: "Lack of information on arrival (where to go, customs, etc.)"

Pros: "By far the best flying experience in a long time..."

Cons: "Website is very difficult to navigate and use."

Cons: "Airline lost my luggage on the last leg of our trip."

Pros: "Missed the connection"
Cons: "Felt helpless and frustrated."

Cons: "My luggage was lost"

Pros: "we flew United"

Pros: "Everything"

Pros: "All good"
Cons: "No bad"

Cons: "Seat headrest flaps were broken"

Pros: "Awesome"

Pros: "No problems. As could be expected. Would do again."

Pros: "Most of all."
Cons: "The headphone connection method. It is difficult to replace the headphone w/ your own because the connector is located deep in the headphone compartment and you cannot see it in easily. As far as you use the built-in headphones, no problem."

Pros: "Twenty minutes early on arrival"
Cons: "Not necessarily a problem for others but very back of plane left no room to recline."

Cons: "Little more leg room would be nice"

Pros: "Overall good experience. I don't expect much for food on planes and dinner was acceptable."

Pros: "Everything was good, on time and without problems"
Cons: "Chairs might have been more comfortable"

Cons: "We had to cancel our tickets due to passport issue. They could not find acceptable new tickets. Plus additional money to pag was too much"

Pros: "I havd to buy a whole new flight. from mechanical errors. it was horrible. I have no help"

Pros: "The attendant who did help was fantastic! The ride was smooth."
Cons: "My 12 year-old had a screen that was not working and finally we got an attendant to help us out. But until then, I had attendants who were telling us to try things and then they'd leave and not come back to check up and follow through, which left us constantly trying to find someone...one time our call light was on for 20 minutes before anyone attended to us. In addition, the bathrooms were very dirty. The breakfast was a really bad muffin that I couldn't eat."

Pros: "Overall, United in US gets a two rating. International flights get a four rating."

Pros: "Lots of movies."

Pros: "Hats off and Thank you to the Man behind the counter at the gate. My knees are bad and I walk with a cane, he ensured I was transported safely and in time to the new gate when we had to switch gates because of plane issues."
Cons: "When a couple of ladies boarded and were going to be seated in the exit isle. going by the color of their skin and the clothes they were wearing, the stewardess with long blonde hair, assumed they did not speak English, and rather rudely told them that they should not be in this row. To which they responded in prefect English. told her they were comfortable with the emergency seat and helping passengers. She kept pushing them and finally they switched with a couple other passengers. VERY RUDE!!!!"

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COVID-19 information

Safety measures for airlines flying from Illinois to Japan

Airlines flying from Illinois to Japan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Illinois to Japan

Mandatory masks

Masks required on board, masks provided on flights from Illinois to Japan

Social distancing seating

Middle seats unavailable to book on flights from Illinois to Japan

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Illinois to Japan

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