Find Cheap Flights from Illinois to Japan

The fare was inexpensive.

Not as good as other airlines . Only chose it because of the price.

Love the A321 aircraft

Food and no IFE on board for a 4 hour flight

All was fine

Put a water bottle in my seat for when a wake up.

They got confused with my middle name and I had some trouble checking in.

We paid $100 per person to choose our seats in advance and then when we boarded we had been bumped to a different location and my wife and I were sitting across the aisle from each other, unable to share a tablet to watch movies. The cabin crew was not helpful at all so we traded seats with another passenger who had also been bumped from his preferred seat. The entertainment system didn't work for an 11 hour flight.. are you kidding. We pressed the call button to see if it was just our inability to sign in but no crew member came. After 15 minutes the call light went off so we pushed it again, but the light was still on an hour later. We asked about it during the meal service and were very rudely dismissed. Long after meal service was finished we asked one more time to see if anything had changed and the crew member brought us a tablet to use that was loaded with movies. I'm not sure why they didn't do that earlier. Then 50 minutes before landing they literally pulled it out of our hands to store it away.

The crew was very attentive

As much as the flight was truly very good and the crew very friendly and helpful as much as the equipment (airplane, seats, entertainment) really shabby and certainly not worth the the 2500,00 $ I paid for a better seat. I could of flown with Air transat and get better than I got with Air Canada. I feel it was rip off. Quality - price not there . Please give your crew a better uniform. The ones they wear now is very sad and oldish looking. If I think this and am 67 years old, imagine what the younger generation thinks.

new airplane, some juice offered, good entertainment, staff was ok on the return flight (first class)

nothing to eat, no leg room, poor wifi, hidden fees for checked luggage, damaged baggage on the return flight. I asked for some more water on the first flight, and the guy gave me a look as if I had asked him about his soul.

Embarked late. Sat on runway for 30 minutes waiting to disembark. Missed ride to Eugene Or. Not happy.

Plane left one hour late.

Power outlets. Friendly staff.

What entertainment was there? No movie, you had to pay for internet. United to me seems to be a lesser luxurious airline, not like how it use to be. It’s apparent that they are making some cut backs. Not liking this bag fee they’ve added.

Didn’t make this flight.

Didn’t make this flight.

Pleasant flight crew and comfy seats, even in coach.

The way that crew made the comfortable light by asking everybody seating near windows to close the sheets so the passengers can rest! Thank for that

Nothing comes up to my mind

Same

customer service was great and the food :)

customer service was great :)

First time flying EVA. They made it easy!

No complaints!

On time

All was ok

Incredibly slow wifi

Comfort, I need to get to where I can fly first class

Efficient staff. Well mannered and easy to communicate with.

Nothing

Aircraft

Too cold

Left almost on time arrived early. Baggage transfer was great. Cabin crew provided needed entry forms promptly. Great flight

None at alnone

Seats were very comfortable and the crew was very kind!

N/A

On-time arrival

Everything else. Very uncomfortable seat. Terrible food and service.

Put a water bottle in my seat for when a wake up.

They got confused with my middle name and I had some trouble checking in.

The price

Overall experience is not as good as the competition.

Seats were very comfortable and the crew was very kind!

N/A

The price

Overall experience is not as good as the competition.

Great price IMHO. Good value for the space/legroom. Nothing to hate.

The food wasn’t great and service wasn’t as slick or polished as say a Qatar or ME3 airline, but to get from US to Hong Kong in business for less than 2 grand is a steal

On-time arrival

Everything else. Very uncomfortable seat. Terrible food and service.

All was fine

Nothing

Poor service during checkin in and in air. Bad IFE system. No one spoke English. No wonder it has to sell its ticket very cheap.

Great price IMHO. Good value for the space/legroom. Nothing to hate.

The food wasn’t great and service wasn’t as slick or polished as say a Qatar or ME3 airline, but to get from US to Hong Kong in business for less than 2 grand is a steal

Seats comfortable on an older A321, but they are the bucket style seats so you’re naturally a little more reclined. Good crew, very friendly.

Remote gate on this flight meant boarding was a little chaotic

Put a water bottle in my seat for when a wake up.

They got confused with my middle name and I had some trouble checking in.

The fare was inexpensive.

Not as good as other airlines . Only chose it because of the price.

Everything was great for the Price Free Wifi Vegan Food Option

Blankets from Shanghai to Delhi could be little more better Apart from it all good

Love the A321 aircraft

Food and no IFE on board for a 4 hour flight

Nice staff friendly clean plane. Big plane for overseas. Enjoyed the variety of movies to watch for free.

Bathroom started off clean. 1/2 way into the flight not so clean. At the end no paper and dirty. Lack of maintenance in this area is a concern.

My seat wouldnt stay reclined. I spent the hole flight pressing the button back. During the night I needed the assistance of the flight atendent. I had to press the button three times so that anyone could come to me. Didnt find the crew very willing to repeat some needed information about the food too. The airplane was full and simply there werent enough toilets for this amout of people there. Honestly, it was a terrible experience.

The crew was very attentive

As much as the flight was truly very good and the crew very friendly and helpful as much as the equipment (airplane, seats, entertainment) really shabby and certainly not worth the the 2500,00 $ I paid for a better seat. I could of flown with Air transat and get better than I got with Air Canada. I feel it was rip off. Quality - price not there . Please give your crew a better uniform. The ones they wear now is very sad and oldish looking. If I think this and am 67 years old, imagine what the younger generation thinks.

The answers were defaulted with a star selection and I could not change it. Our air Canada flight for Vancouver to Maui was just OK. It was an Air Canada Jazz flight. Very uncomfortable seats (and we were in business class). The flight was uneventful and the service was great. I would change my answers above to 1 star for comfort; zero stars for entertainment. The movies were old and it was very hard to hear the shows with the ear buds they provided.

See above.

Seats were pretty comfortable

In-flight entertainment depended on the Wi-Fi working. It did not work the whole flight.

Didn’t make this flight.

Didn’t make this flight.

Power outlets. Friendly staff.

What entertainment was there? No movie, you had to pay for internet. United to me seems to be a lesser luxurious airline, not like how it use to be. It’s apparent that they are making some cut backs. Not liking this bag fee they’ve added.

Pleasant flight crew and comfy seats, even in coach.

customer service was great :)

too good a airline .I recommend this to all passengers travelling

Same

Air conditioning didn't work!!

Love the A321 aircraft

Food and no IFE on board for a 4 hour flight

All was fine

Everything was great for the Price Free Wifi Vegan Food Option

Blankets from Shanghai to Delhi could be little more better Apart from it all good

Nothing

Poor service during checkin in and in air. Bad IFE system. No one spoke English. No wonder it has to sell its ticket very cheap.

Proactive, Organized staff.

Some of the staff members need to enunciate words more clearly. They speak English too fast making it hard to understand.

Wifi is too expensive to be that slow. Please do better with your wifi. Not beneficial to business travelers at all.

nothing

airport personells are rude and lazy. airline seats are very unconfortable. flight attendants not very a comodating to seniors like me

Incredibly slow wifi